Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBecka, Millie, Lorna and Becky were really helpful in finding my new home. Highly recommended
Brodie · 11 May 2024
Agent replied · 11 June 2024
That's great to hear, Brodie, thanks for the recommendation. They all strive to give an exceptional service and it's always nice when their efforts are appreciated :)
★★★★★ 5/5
GoogleI invited Emma to value my late Mums house and was impressed with the advice given and happy with recommendations on price guidance. After placing property on market there were 3 viewings in the first 4 days feedback was prompt and detailed and all made offers - after accepting an offer on day 5 the brilliant Admin team took over and completion was done in under 3 months. Thank you would always recommend.
Anne · 8 October 2023
Agent replied · 11 June 2024
Thanks for your review, Anne, and for your recommendation of our Longlevens team. They all strive to make the selling process as smooth and stress-free as possible and it's always nice when their hard work is appreciated :)
★★★★★ 5/5
GoogleGreat service from the Property Centre at longlevens. Lee Webb was great at securing a sale within 2 days for the full asking price and Tom Watts gave first class after sales care in helping me with various issues
Alison · 12 June 2022
Agent replied · 11 June 2024
Thanks for taking the time to leave us a review, Alison. We will pass your kind words on to Lee and the team.
★★★★★ 5/5
GoogleJust a quick thankyou to the property centre @longlevens for helping us find a buyer for our house! We dealt with Emily from the beginning who was friendly and helpful with good advice...first viewing from them and sold this week! Brilliant service so thankyou!
Siobhan · 22 August 2021
Agent replied · 11 June 2024
Thanks for your review, Siobhan. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the team.
★★★★★ 5/5
GoogleGreat service from the start when viewing a property answered all questions we had best to there knowledge, strong communication throughout. Casi Harrison was also very helpful with any query both in person and online.
Emma · 6 June 2022
Agent replied · 11 June 2024
Thanks for taking the time to leave us a review, Emma. We will pass your kind words on to Casi and the team.
★★★★★ 1/5
TrustpilotBeware of the Gloucester Branch
Michelle · 17 February 2026
Agent replied · 25 February 2026
We’re sorry to hear how stressful this situation was for you, Michelle.
When the sale of our client’s property was agreed, our client said they were not linking the sale to an onward purchase. However, they then changed their mind close to the exchange date, which was beyond our control. This was communicated to the chain, but we appreciate how frustrating this must have been.
We hope you are happy in your new home and wish you all the best.
★★★★★ 5/5
GoogleGreat experience with lovely people! Thank you Thomas and the rest of the team for doing their best in finding the right house for us!
Luiza · 18 May 2023
Agent replied · 11 June 2024
Thanks for your great review, Luiza. We wish you all the best in your new home!
★★★★★ 5/5
GoogleThank you very much Lorna & Rebecca for such good service. Was a stressful process but kept me informed and chased things up when ness to help sale move along. Well done :)
Mark · 8 May 2025
Agent replied · 8 May 2026
Thank you for your review and kind words about Lorna and Rebecca :)
★★★★★ 5/5
GoogleA first class experience from Lee and his team in Longlevens. We've been updated with progress throughout and everyone involved has been highly professional from day one, culminating in an acceptable offer in less than a week. Well done from me....would HIGHLY recommend
Nick · 22 August 2020
Agent replied · 11 June 2024
Hi Nick, thanks for reviewing our service. We strive to make the process of selling your home as straightforward as possible and will pass your kind words on to the Longlevens team.
★★★★★ 5/5
FacebookI had a great experience using The Property Centre at Tuffley when I recently had my house valued and viewed some local properties. They were very professional and helpful along the way. I was kept well informed of any updates in a timely manner and had no issues with anyone that I dealt with. I mainly dealt with Holly in the office, Charlotte did our viewings and Phil valued our house. All of them gave excellent customer service and nothing was too much trouble for them. I would use The Property Centre again in the future and would recommend them too. Thanks guys.
Melanie · 19 October 2016
★★★★★ 5/5
GoogleJust wanted to say thank you so much to the team at The Property Centre Longlevens (especially Sigita and Emily!). Very friendly and knowledgeable, and have helped me so much in my search for a property.
Hannah · 22 August 2021
Agent replied · 11 June 2024
Thanks for taking the time to review us. We're delighted you were pleased with our service and wish you all the best with your property search!
★★★★★ 5/5
FacebookThank you for the excellent service received from your company and especially Samantha-Jade Poinen ! You went above and beyond of what was expected and were always available for advise and recommendations. Thanks again!
Johan · 29 October 2021
Agent replied · 4 June 2026
Hello, thank you for your wonderful feedback!
★★★★★ 5/5
FacebookAmazing service, clear and polite, without Julie we would still be hoping to exchange. I would recommend The Property Centre to anyone thinking of moving. Once again, I can’t emphasise how fabulous Julie has been for us. Thank you and enjoy the flowers!
Iain · 29 January 2019
Agent replied · 4 June 2026
That's great feedback 😊 we'll pass this onto Julie 👍
★★★★★ 5/5
GoogleHi...
I have been searching for a house for rent for the past couple of months...
Luckily, came through The Property Central Longleves.
I have been very much impressed and Thankful to the staff, specially Charlotte. She was amazing with Good communication throughout and was very relaxed... answering to my questions...
I will definitely recommend The Property Central Longleves to my friends.
Charmaine · 8 October 2023
Agent replied · 11 June 2024
We're happy to have helped you with your rental search, Charmaine. Thanks for your review and kind comments about Charlotte :)
★★★★★ 5/5
TrustpilotRoisin was very knowledgeable about the…
Roisin was very knowledgeable about the property and helpful with my questions.
Very happy with the whole team.
Julia · 7 February 2025
★★★★★ 5/5
GoogleThe Property Centre as a whole have been excellent, from Mortgage Advice to Sales progression and just general communications. Excellent service well worth the price.
Dave · 8 May 2025
Agent replied · 11 June 2024
Thanks for reviewing us, Dave, we appreciate the kind comments and we're glad you've been happy with our service. Wishing you lots of happiness in your new home.
★★★★★ 3/5
TrustpilotTaken in by sales pitch of being the…
Taken in by sales pitch of being the agent selling houses just like ours for the highest price locally. Overvalued our house and put bigger houses on market for same price within a mile at same time.
The process of booking viewings is just to book them in without checking with you, then if you tell them you can’t do that time they don’t seem to make much effort to re-book.
Multiple people doing viewings and not knowing key details about the house.
Everyone was very pleasant on the phone but I felt they were just telling me what they thought I wanted to hear rather than honest guidance.
After months on the market we changed agent and sold within 10 days with better marketing, more flexible viewings (evenings and bank hols) and an effort made to book viewings when we could actually accommodate.
Overall, just not the right agent for us and I wish I had read a review like this before we signed. Probably fine if your property is empty and you don’t mind when viewings happen or who you deal with.
Rebecca · 6 June 2024
★★★★★ 1/5
FacebookSellers avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases.
It is deeply concerning that an Estate Agent would make such a judgment without consulting the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered.
This experience has left a negative impression, and I hope necessary actions will be taken to address this issue
Aadi · 31 May 2024
★★★★★ 3/5
GoogleIf you're buying or selling and are assigned Lorna, you need to immediately change to someone else. Absolutely awful person who had no one's best interest in mind, is extremely rude and has some serious communication issues. Avoid at all …
Adam · 17 September 2024
Agent replied · 17 September 2026
Thanks for your feedback, Adam, and for your positive comments about our Longlevens team in general. We’re sorry, however, to hear you were unhappy with Lorna’s service. Please rest assured that we take your comments very seriously and … More
★★★★★ 1/5
FacebookNot great customer service when your viewing gets cancelled within 24 hours due to the property being sold..
We waisted 2 days waiting for some simple information that I had to chase up. Then worked with the agent for there most convenient for them to accommodate the viewing.
The correct option would be to honour existing viewings and to take property off the market.
Although I do appreciate the conditions of the market at the moment.
Alistair · 19 November 2021
Agent replied · 4 June 2026
We apologise for any inconvenience caused by this. In this instance, we were instructed by our vendor to take their property off the market and cancel any further viewings, as they had received an agreeable offer that suited them and their situation. Whilst we understand your situation and apologise for any inconvenience, we will always act upon our vendor’s instructions. We will continue to endeavour to find you your next home and if there is anything else you need, please feel free to talk to one of our team.
★★★★★ 5/5
GoogleFabulous from viewing to completing. At viewing it was the first time we felt taken seriously as young first time buyers.
Allison who helped from offer accepted to completing was amazing - we honestly can't thank her enough. She chased and chased and got things through for us... Even researching and contacting line managers to get things done. Thank you so much!
Lauren · 18 May 2023
Agent replied · 11 June 2024
Thanks for reviewing our service, Lauren. We're glad you were pleased with everything and will pass on your kind comments to Allison. Wishing you lots of happiness in your new home.
★★★★★ 5/5
GoogleProperty Centre have been amazing over the past 7 years. All queries dealt with fast and efficiently. Julie Curran in particular has been a blessing.
Tamsin · 20 March 2025
Agent replied · 26 April 2025
Thank you so much for your review and for rating Julie's property management service so highly, Tamsin :)
★★★★★ 5/5
FacebookAfter doing months of research I chose TPC, ( Quedegley) I was recommended to TPC after they did a fab job with our friends sales.
Noting was too much trouble, Never pushy or rude, unlike other Agents, They went way beyond the call of duty for me on several occasions and I was massively impressed.
Thank you James , Mark , And the ladies,
One very happy customer �
Kyla · 19 March 2017
★★★★★ 1/5
TrustpilotOur experience wasn’t good
Our experience wasn’t good. We were taken in by the sales pitch and promise of an excellent service. Once the contract was signed the problems started.
The virtual tour was published without our approval, the photos weren’t great and the description was copied from another property. We sold quickly, but the buyers dropped out after dragging their heels. We couldn’t get any information from our sales progressor, and when we complained about the poor communication we were told the sale had fallen through.
They didn’t really seem interested in selling our house after that. When we decided to change agents they forewent the 4 weeks notice period and released us immediately and unceremoniously shoved our keys back through our door.
Claire · 19 February 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.