The Property Centre Gloucester reviews

★★★★★ 1/5

Trustpilot

Avoid at all cost!

Avoid at all cost! We ended changing agents due to appalling process. During the evaluation process they said they could sold for 15k more than anyone else. When they came back to sign the contract one week later they dropped the price 15k which was extremelly dissapointing. We actually agreed on a 5K drop only. When they took the pictures we were very specific about not publishing the garage one because it was a mess. In theory they took it for measuring purposes. Guess what? It was published! We sold very quickly but communication stopped. 10 days before exchange I sent an email asking for information about buyers mortgage situation and survey. Someone different sent an email inmediately saying buyers have dropped out, no other explanation given. From there onwards, they only brought people that clearly have been convinced with no real interest in the house. Agents showing the house were constantly late (in one occassion 10 minutes late!). They even left some lights on after one of the visits. We have pets so we were very specific also about not closing doors but we found several of them closed after single visit. 0 interest in selling the house. In the end, we lost the house we have bought and we had to change agents.

David · 16 February 2024

★★★★★ 5/5

Google

Brilliant through the buying process, kept us up to date and very friendly and helpful staff. Recommend them!

Toby · 8 May 2025

★★★★★ 5/5

Google

Excellent from viewing to moving in. Looking at it, we felt taken seriously for the first time as tenants. Libby, Laura and Charlotte who helped from offer acceptance to completion were amazing, we honestly can't thank them enough. Thank you Property Center!

Rhea · 18 May 2024

★★★★★ 1/5

Trustpilot

DISAPPOINTING

Richard Refused to let a property because they said it was a dirty trade but then accepts another company who’s also a dirty trade. Exactly the same business as ours. Avoid this company! They are completely incompetent and accept anyone when it suits them. AVOID.

Lewis · 16 June 2025

★★★★★ 5/5

Google

After our original buyer pulled out last minute, Lee and the team really pulled out all the stops to get us another buyer. They managed to get us another buyer the next day and contracts were exchanged 5 weeks later. Fantastic service and we’re extremely grateful for the hard work they put in!

Fraser · 22 August 2021

★★★★★ 5/5

Google

Thomas and Emma were amazing “A Team “definitely 😀 Highly recommend …

Alison · 3 October 2022

★★★★★ 5/5

Google

Lydia at the property centre has been nothing but excellent in my recent encounters. She has shown patience, understanding and kindness. I had an issue with the heating at the property that I'm currently renting that was caused by the electrical company, because of the hours I work and my current job role, I never have enough time to be on the phone with this company. Lydia has gone above and beyond over the last couple of weeks to ensure that my heating was sorted before winter. She has acted as an advocate for me and I'm forever grateful for her professionalism and kindness. I 100% recommend the company and Lydia!!

Oneka · 8 October 2023

★★★★★ 5/5

Google

What a fantastic team, Motivated ,passionate and great communication from start to finish.

ASHLEY · 8 May 2025

★★★★★ 5/5

Google

Brilliant service throughout the process, particularly their communication.

Harvey · 30 June 2025

★★★★★ 5/5

Trustpilot

Sharea and Dawn are amazing…

I started the house hunting journey with the Property Centre and it all ended with them. Got the best experience always, from Viewing ideal properties and updates on new on the Market properties and Sharea Mckay helped me a lot in this aspect. When my Offer got accepted Dawn took over and updated me all the time on the progression of the Purchase. I highly recommend the Property Centre.

Nontobeko · 10 May 2024

★★★★★ 5/5

Google

Fantastic team, really great communication and lots of clear helpful advice.

Chris · 8 May 2025

★★★★★ 5/5

Google

Lee Webb and team have responded quickly and efficiently to all of our requests! Highly recommended.

Rachael · 22 August 2021

★★★★★ 5/5

Google

I am so impressed with the excellent service I have received for both my sale and purchase. Great presentation of my sale on the web, the staff are so friendly and efficient and I wasn’t put under any pressure to make snap decisions. I am a very satisfied customer.

Lin · 18 May 2023

★★★★★ 5/5

Google

Excellent service every time. The team at longlevens office are brilliant.

Tony · 27 March 2025

★★★★★ 5/5

Trustpilot

Faye made our experience easy and…

Faye made our experience easy and hassle free from the start and made us feel at ease! Would definitely recommend property centre for a professional but friendly service.

Millie · 25 July 2023

★★★★★ 5/5

Trustpilot

I highly recommend them

As a first-time buyer, I had a pleasant experience purchasing a property with The Property Centre in Gloucester. The staff at the Quedgeley branch were very responsive during the whole process and would always reply to my queries through phone calls or emails as swiftly as possible. They made sure I was constantly kept in the loop about any progress or delay which made me less anxious as one can imagine.

M · 26 November 2023

★★★★★ 1/5

Trustpilot

Worst customer service!

Not a great lady that showed us around a property, not a very warm welcome. Had booked in viewings very close to each other so ended up pretty much being moved on so the other person could view, bearing in mind that the person after us got a very warm welcome and greeting unlike our family. Just forgot about us viewing it and went on to the next client and left us to go out the back door, worst viewing weve ever had.

Amy · 20 March 2023

★★★★★ 5/5

Google

The team is very responding and hard working. They have kept their high levels of energy all the way from the start. They help trying to make things going smoothly

David · 18 May 2024

★★★★★ 5/5

Google

Excellent professional and efficient service. We had a buyer within 3 hours of the property being put on the market. With their sound judgement and knowledge of the market we achieved the top end of their proposed pricing band. I cannot recommend them highly enough.

Horus · 18 May 2023

★★★★★ 4/5

Google

Firstly a thanks to Sigita, who has excellent customer service qualities and was always polite, responsive and had a depth of knowledge in the market, especially during the pandemic where the market was saturated and as a first time buyer I …

Marie · 3 October 2021

★★★★★ 5/5

Trustpilot

Friendly and helpful.

Friendly and helpful. The property was marketed quickly and sold on first viewing, so I can only be delighted with that! I am very pleased with the service, especially the office staff who were always obliging, kept us up to date with progress and made the whole process easy.

S · 12 November 2024

★★★★★ 5/5

Trustpilot

Property Centre Worcester

The Property Centre were fantastic whilst buying our first home. All the staff in branch were welcoming and helpful. Faye dealt with us from start to finish and was extremely professional, easy to talk to and took the stress of buying a home away from us! Very quick to answer any questions we had and worked so hard to get exactly what we were looking for. Would highly recommend the Property Centre Worcester.

Rachel · 25 July 2023

★★★★★ 4/5

Trustpilot

Always happy to help

Quick sale and a shout out to the 2 Dan's who were always on hand to assist. As ever, a pain with solicitors but all good in the end. Recommend you search for your own solicitor as I didn't even speak to mine in 4 months!!

Lisa · 19 December 2024

★★★★★ 5/5

Google

I had registered some interest in other local estate agents and the property centre was the last one I went to. Not because it was last on my list, because I felt I didn’t need to go anywhere else. I was greeted by Tom who spent some time …

Kay · 3 October 2022