The Property Centre Gloucester reviews

★★★★★ 5/5

Google

Becky.S from the longlevens branch was so professional and helpful in our property search.

Kamil · 11 May 2024

★★★★★ 3/5

Trustpilot

Slow with maintenance

They do answer messages quickly but are slow at getting any thing fixed. I have been telling them for two years that the top of the garage needs fixing, it’s been months since we’ve had our lights working in the living room and months since I told them the switch for the shower isn’t working.

Dawn · 23 October 2023

★★★★★ 1/5

Trustpilot

Avoid - Do not use

Avoid with all cost - They will maliciously try to grab your deposit regardless.I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered.Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour.Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow).Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves------------------------------------Update: The Resolution service saw through their lies. Jog on you thieves

Jacob · 22 July 2020

★★★★★ 1/5

Trustpilot

Avoid - Do not use

Avoid with all cost - They will maliciously try to grab your deposit regardless. I was a tenant for 2 years in one of their properties and had 4 people come to help clean the property for exit interview. We used an industrial carpet cleaner .Cleaned every surface to a standard way higher than when we entered. Any person with a pair of eyes can compare the pictures they took for the inventory to begin with and see how dirty and disgusting the property was when we moved in (not even hoovered, windows covered in dirt and mould) and how we left it and see we did them a favour. Now they're trying to claw almost all our deposit to redecorate and clean the property! What a joke! The property wasn't even decorated when we moved in (walls painted over old marking and stains with a DIFFERENT COLOR OF PAINT, washed over and streaky everywhere white on top of yellow). Disgusting behavior, specifically Julie Curran, Stay well away! You'd think a larger company would be more professional, but as i can see with other reviews this is a common theme. Thieves ------------------------------------ Update: The Resolution service saw through their lies. Jog on you thieves

Jacob · 10 June 2020

★★★★★ 5/5

Facebook

Thanks to Barney and Scott, my parents recently sold their house for over the asking price and in less than 1 day! I would definitely recommend the Property Centre to anyone looking for an effortless sale! �

Lucy · 11 October 2016

★★★★★ 5/5

Google

Great help from all involved in getting our house sale through

Paul · 18 May 2024

★★★★★ 1/5

Facebook

I used the property centre once and never again! they are all nice while you are going through the process of renting but as soon as you move in everything changes! we rented a house which had a serious problem with mould and leaking which we were not made aware of, seeing as I was pregnant at the time the decent thing to do was tell me. fast forward time and plenty of times of reporting issues my baby was born and due to these problems I lived downstairs, they are a waste of space and have no time for you as soon as you have signed on the dotted line. avoid at all costs!

Ellis · 11 October 2019

★★★★★ 5/5

Trustpilot

Friendly, Professional and Helpful

I recently purchased a property through The Property Centre. All the people there were friendly, professional and helpful. They all made the experience a very enjoyable one. Thank you so much, Jamie.

Jamie · 9 November 2024

★★★★★ 4/5

Google

The Property Centre have always been incredibly helpful, especially as we were searching for a rental property in the middle of lockdown. Their communication with us was great, and they were accommodating to the fact that we lived outside …

Sophia · 3 October 2021

★★★★★ 1/5

Trustpilot

Avoid at all costs

Avoid at all costs! They will scam you out of your deposit. Poor customer service and exorbitant fees for tenants. All round bad experience. I was a tenant with this company for almost a year (property directly managed by them). I have three comments which contribute to the 1 star rating: 1. Application fees/tenant fees are extremely high, well over £350 to get a flat is just ridiculous and explotive of people who can only afford to rent 2. We had an "inspection" where my partner was in the property. The inspector had disgraceful manners, lost their temper and acted extremely unprofessional. When we pointed problems with the flat they were not helpful and blamed us 3. When we left the property (in a better state than we found it) they took £120 from the deposit for "cleaning". Never provided a receipt or evidence that the money was spent, and avoided communication Go with any other letting agency than this!

Thomas · 3 July 2019

★★★★★ 5/5

Trustpilot

Such a different feel to other agents

Such a different feel to other Estate Agents, I felt like they actually cared about finding me a suitable property and they kept in frequent contact with me to make sure we were on the same page. I am now settled into my new home and couldn't be happier! Thankyou so much The Property Centre.

Phoebe · 25 July 2023

★★★★★ 5/5

Google

Met Chloe today for a viewing, lovely lady, very helpful.

Claire · 11 May 2024

★★★★★ 5/5

Trustpilot

Always ask for Hannah!

Awesome experience with this team. From James getting the house on the market and sold quickly to Hannah where the real work had to be done! Cannot fault her! Went above and beyond what her job is to push this sale through. Would 100% use them again.

Samantha · 18 January 2024

★★★★★ 5/5

Google

Was highly impressed about their service. Thanks soo much

Noble · 11 May 2024

★★★★★ 5/5

Google

To date brilliant levels of communications from all members of staff from the Property centre, really really happy with experience, we feel very informed and up to date of the latest information on our new property. Thank you :)

Brendan · 22 August 2021

★★★★★ 5/5

Google

The whole Team at the Property Centre were always polite, professional and most importantly they listened to us, listened to what we wanted/needed and then tactfully used their years of experience and knowledge to successfully sell our …

Michelle · 5 October 2021

★★★★★ 1/5

Facebook

Good morning, I have concerns about using TPC after doing a little light research. As suggested yesterday with our meeting with Scott that 'all listings on right move are premium' and 'always have a floor plan, which is essential' I have been looking this morning online and there are numerous property's listed with TPC without floor plans and are not premium listings! Furthermore I'm not sure what procedures are in place but to be told "you stay with the mortgage advisor while I look around your house" was rather rude and totally unacceptable. I have never met Scott before but he wanted free rein to walk about our house in rooms upstairs totally un-escourted. In my view this is certainly NOT normal procedure when other valuers have been around to our property. I would like to know why he thought it OK to wander freely in our home?! We had also booked to view a house with TPC this evening and learned via your ipad PowerPoint last night "we get you loads of viewing" but we've just found out 6hours beforehand, Sorry we can't gain access to the property. (Certainly not good for your weekly viewing target) Thus giving us a lack of confidence in TPC which is further reinforced by a lack to secure a sale 12 months ago with a previous house, with us wanting to buy immediately but TPC could not pull their finger out quick enough to confirm a sale, we looked else where and completed per the time scale, couldn't bite the hand off potential business back then?!. Perhaps your team could focus on people rather than stats and figures which was rather abruptly drummed into us last night by an ill engaged PowerPoint where a polite face to face conversation would have sufficed, and without the need to constantly compare his 'performance' and TPC to previous valuers and their strategies. Forget TPC it's more like TCP.... smells funny and leaves a bad after taste. Please do enlighten me as to why Scott felt it OK to wander around our house. I look forward to hearing from you (and not in a presentation format) Regards R&F

Reubs · 14 September 2016

★★★★★ 5/5

Facebook

We have recently used the Worcester branch for our house sale and the team have been brilliant! Josh and Mike in particular were really helpful to us. Nothing was too much trouble and the whole team were happy to answer any questions that we had. They worked hard to get us the best price for our property and once we were sold they referred us to Chloe who dealt with things from there! She kept us updated every week and was able advise when needed! They made the whole experience a little less stressful! I would not hesitate to recommend them to anyone considering selling a property! Thank you guys we really appreciated all of your help!

Sam · 8 May 2016

★★★★★ 5/5

Trustpilot

Consistently good

I've recently bought via and let through the property centre and found their service and staff to be excellent, really knowledgable and attentive. They kept us updated regularly and were friendly and professional.

Victoria · 23 August 2024

★★★★★ 5/5

Google

I would highly recommend The Property centre Estate Agent at Longlevens . Their representative Sigita (and others) have been amazing to deal with. Her professional approach, market knowledge, listening skills and keeping me motivated when …

Sinneata · 3 October 2021

★★★★★ 5/5

Google

Good and excellent service highly recommended.

Gangai · 18 May 2024

★★★★★ 5/5

Google

Thank you to the property Centre we have sold our house and the lovely Emily Boston has found us a fabulous new home Everyone has been very help with any worry we had thank you all

Mandy · 22 August 2021

★★★★★ 5/5

Google

Excellent service and prompt communication from start to finish. A buyer was found even before the property was put on the market, the process was continued as far as possible by the branch manager during the corona restrictions and …

Angela · 5 October 2020

★★★★★ 5/5

Google

The property centre did an amazing job for us selling our house. The staff were all very professional, helpful, and friendly.

Stephen · 18 May 2023