The Property Centre Gloucester reviews

★★★★★ 5/5

Google

Lorna was very informative and patient whilst showing us around a few properties. She went above and beyond by showing us all available properties in a new build development.

Dan · 8 May 2025

★★★★★ 5/5

Google

Very friendly and helpful staff. Charlotte was lovely and listened to exactly what I was looking for and was very quick in finding properties that might interest me. She also recommended Tom who was great at giving advice and pointing me in the right direction for my future home. Thanks for your help

N · 18 May 2024

★★★★★ 5/5

Google

We bought through the property centre Longlevens, we were extremely impressed with their ability to chase up the solicitors, keeping things moving forward and answering any questions we had. It was a stress free experience thanks to them.

Ross · 8 May 2026

★★★★★ 5/5

Google

I have recently used the property centre longlevens and the service I was provided was exceptional! I had communication with Ben Mitchell and Rebecca Crosby Moorton and they are so attentive and so so happy to help no matter what the question is. They won’t shy away from ensuring you feel positive about every step of the selling process. Cannot recommend enough.

Jenny · 5 October 2025

★★★★★ 5/5

Google

After renting out the property through your rental dept, we decided to sell it. The Longlevens branch office under Emma Grainger did a great job of finding a buyer. Then the Progressions dept took over and drove the sale through to completion. Their contribution allowed the transaction to conclude in a rapid and unstressful manner. Well done all concerned, especially Allison Breddy.

Rob · 8 October 2023

★★★★★ 5/5

Google

From start to finish Lorna and Rebecca at The Property Centre have been outstanding. I’ve always felt up to date in knowing what’s going on or what needs doing. They’ve always replied in a very speedy manner and I cannot praise them highly enough. I would highly recommend this service to anyone as they’ve been fantastic through this process with myself.

Ben · 5 October 2025

★★★★★ 5/5

Google

Excellent service from start to finish, with great communication along the way from Rebecca, Ben and Abby. With thanks to the lovely, friendly team at the Longlevens office. Would definitely recommend.

Kim · 1 June 2026

★★★★★ 1/5

Trustpilot

Sellers avoid OLIVER DAVIS!!!…may get a call from PVT no. to HARASS you!!!

SELLERS.. avoid OLIVER DAVIS in this company. I regret to inform you about a disappointing experience I had with one of your representatives, OLIVER. It appears that sellers should avoid dealing with Oliver, given the lackluster service I received. When I expressed interest in viewing a property, Oliver refused to accommodate my request, citing my previous viewings without any purchases. It is deeply concerning that an Estate Agent would make such a judgment WITHOUT CONSULTING the client. The insinuation that I should part with my hard-earned money for properties that do not meet my criteria is not only unreasonable but also unprofessional. As a client, I expect to be treated with respect and to have my preferences considered. This experience has left a NEGATIVE IMPRESSION, and I hope necessary actions will be taken to address this issue. UPDATES AFTER MY INITAL FEEDBACK HERE: After I posted my initial feedback, OLIVER contacted me from a PRIVATE no. and HARASSED me about my reviews!!! This raises a significant concern: does GDPR permit the use of business databases to harass individuals when no business transaction is taking place? Oliver made FALSE allegations during the call, claiming that we didn't provide a Decision in Principle (DIP), didn't show bank balances, and didn't turn up for appointments. I challenged these accusations, asking for evidence, as they are entirely untrue. If your agent fails to show up or arrives late, it is unreasonable to expect clients to wait indefinitely, especially those with other commitments like children. In the professional world, respecting others' time means informing them of delays or cancellations in advance. We expected the same courtesy. If you were truly PROFESSIONAL, you would not have called from a PRIVATE no.. Instead, you would have APOLOGISED for the misunderstanding and asked for the necessary documents to proceed with the viewing. However, your ARROGANCE and ego overshadowed your professionalism, and you decided not to show the property we were keen on, which raises questions about your CONTRACT with the SELLER. Personally....We would not want to work with such an ESTATE AGENT. It seems you had nothing better to do than to HARASS me from a PRIVATE no.. Please remember that other people have businesses to run, especially when you have already decided not to continue business with them. Hence why I HAD TO CUT his call!!! WARNING: Beware, people! If you provide feedback they don't like, they will call you from a private number and harass you.

Bond · 3 June 2024

★★★★★ 5/5

Google

Great service, always a quick and sensible response to any issues. Julie is efficient, friendly and knowledgeable. I can highly recommend

Felicity · 12 June 2025

★★★★★ 1/5

Trustpilot

Worst company ever

Worst company ever. Do not go near. I am hearing alot of bad stories from multiple people. I have my own business and word does get around.

A · 15 June 2026

★★★★★ 5/5

Google

I have no hesitation in recommending the Property Centre in Longlevens a very professional bunch of people. I would like to give particular thanks and recognition to the long suffering Chloe Banyard who never gave up and went the extra mile for us by being both proactive and pragmatic, she is a real asset to the business.

IAN · 28 September 2025

★★★★★ 5/5

Google

We placed our house on the market with the Property Centre last winter. Emma was highly professional, pleasant, and willing to take on our suggestions regarding the description of the house. Charlotte was efficient and very communicative in arranging and facilitating the viewings (along with Tom).

Martin · 11 May 2024

★★★★★ 5/5

Google

​I am extremely satisfied with the services provided by Property Centre! Their professionalism and customer approach are top-notch. The entire process was smooth, stress-free, and fully transparent. Highly recommended!

Borislav · 20 May 2026

★★★★★ 5/5

Google

From the outset with Chloe, Ben for the sale & Susan for the follow up post sale,it was seamless & an excellent service.We would thoroughly recommend The Property Centre.

Ange · 15 May 2026

★★★★★ 1/5

Trustpilot

Abysmal communications

Abysmal communications, poor service and prepared to waste the time of purchasers so think twice before listing your property. I made an appointment to view a property over a week a go, the agent gave me the time and day. I had a phone call in the morning to confirm I was attending. "oh yes". I arrived 20 minutes before the allotted time and left 20 minutes after, having travelled an hour to get there. No phone call, no apologies, no text. Richard Dey was supposed to be the accompanying agent - well, all I can say, anyone advertising their investment for sale with this agent will not get the service they deserve if that's anything to go by and I for one, will not have any dealings with them going forward

Andrew · 4 March 2024

★★★★★ 5/5

Google

Lorna was excellent. She went it off her way to accommodate me. Very personable and sincere . Thanks Lorna ☺️

Annette · 8 May 2025

★★★★★ 1/5

Trustpilot

Worcester

To start with, I had a very positive experience. However, this did not last. Their screening process is very lacking and means that the Estate Agents ended up wasting the seller's, my, time with bogus offers if they couldn't afford the mortgage. After 4 offers fell through, 5 seemed to be the charm. However, by this point I felt like I was no longer their priority on the sale. On the last few days I was threatened with Breach Of Contract rather than having it discussed and then had no communication with them on the day of except a text at 3.01pm to say: 'Hi Victoria, Congratulations on completion of Chedworth Drive. Buyer is on the way to collect keys now. Many thanks, Liam' According to the Branch Manger this is enough communication because they didn't feel the need to tell me when and that they had received the keys I posted the night before. I feel that this company needs to remember that there are two sides to a sale and I was the one that paid their bill.

Victoria · 26 February 2024

★★★★★ 5/5

Google

Lorna and the team helped me step by step through a tricky purchase. I would definitely recommend Property Centre

Jonathan · 8 May 2025

★★★★★ 2/5

Trustpilot

The Property Centre - Quedgeley Branch (Head Office)

If you are renting a property, please doing so through TPC. I rented a flat through them for a few months and it was honestly the worst experience. Although I rented in Cheltenham, I had to deal with the Head Office branch for any maintenance issues and they were shocking with their response times or generally just fobbing me off. There is a particular woman Tracey Atkins Nash who can be quite blunt over email or phone calls. They never seem in a hurry to chase any queries up for tenants. I vacated the property nearly 2 weeks ago due to the endless shabby state of the flat and the noisy neighbours and not feeling safe. I left the flat in a far better condition than what I found it and I am still waiting for my deposit back. I have had to call and email numerous times and I just get told that they have emailed the landlord......it's been 2 weeks!! TPC should be chasing the landlord via phone for him to get his act together to return tenants deposit. I would never rent through The Property Centre again! They also don't like it when you call them out on their bad customer service. This is just my renting experience with them. I'm sure if you were selling or buying a house from them, they'd be a lot nicer.

Emma · 6 February 2024

★★★★★ 1/5

Trustpilot

Not Recommended

We would definitely NOT recommend this Estate Agency. Not professional & very poor communication. No sense of urgency to get the sale completed.

Carol · 9 June 2026

★★★★★ 5/5

Google

Excellent,responded quickly, excellent communication to myself and solicitor. Worked so hard on the sale. Amazing.

Janine · 1 August 2026

★★★★★ 5/5

Google

Emma at the Property Centre Longlevens has been absolutely amazing in the process of buying a property through them. Constant and informative communication and just so friendly and lovely to deal with. Thank you for helping us secure a dream house!

Louise · 18 May 2024

★★★★★ 5/5

Google

Sincere thanks to Jodie Riddel for all your professional advice and assistance of late. Our family really appreciates how you always are able to help us through matters in a diligent, respectful, and professional manner. Absolutely priceless service. Thanks again Jodie

Parveen · 11 May 2024

★★★★★ 5/5

Google

I signed up with the Property Centre after having tried unsuccessfully to sell my house with another agent. They introduced a potential buyer just a day or two after marketing my property, who made an offer and exchange of contracts took place two months or so later. I would like to mention two people by name. Emma - always pleasant, helpful and efficient in what she does. Alison - as Sales Progressor, she kept me very well informed and updated me each week on the progress of the sale.

Chris · 8 October 2024