5/5
TrustpilotProperty Management
Anca Ciobanu has been very efficient and responsive in managing my property.
Trusted Agent profile · Gloucester
Farr & Farr Longlevens Gloucester reviews
★★★★★
531 reviews across 2 platforms
125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, GL2 0JQ
Farr & Farr Longlevens's office in Gloucester, at 125 Cheltenham Road, is rated 4.2 out of 5 across 531 reviews on two platforms, including 25 Google reviews rated 4.8.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotProperty maintenance contractor
Having worked with Estate and Lettings agents around Gloucestershire as a Property Maintenance Company, Rebecca and her property management team are professional, concise and more importantly for myself, the best property management team I have encountered.
1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency
1/5
TrustpilotMy friends lost their deposit of 600…
My friends lost their deposit of 600 pounds through this agency they had the worst experience with this agency please do not go through this agency they are submitted every document to them but they refused to give home at last moment after paying deposit .so please do not go with this agency.
5/5
TrustpilotMax Barnes
Hampton’s real estate representative in Oxfordshire, Max Barnes, has always been easy to reach, clear in his communication and effective. I am very happy with the service provided and highly recommend Hampton’s.
5/5
TrustpilotPatryk has been great in supporting me…
Patryk has been great in supporting me with all home queries and with prompt responses.
1/5
TrustpilotHorrible service
I was a tenant for one of the properties that they manage. During my tenancy, I had so many issues with them ; not responded emails, no proper inspection, no proper cleaning, keeping deposit payments not secured until they get warned, house issues not taken care of.... They literally do not care about how do they serve to their clients.
Agent replied · 22 October 2024
Thank you for your review. We are disappointed to hear your feedback, particularly as we take our management responsibilities very seriously and always aim to deliver the very best service. We would like to look into your experience further and invite you to contact customercare@hamptons.co.uk with your full name and details who can then look into this further.
5/5
TrustpilotThanks for all your help
David Whiting is in charge of the management of the house that I rent in St Albans - he has always been professional, pro-active, and responds quickly to any queries I have.
5/5
TrustpilotMy experience will Ellie Marsters has…
My experience will Ellie Marsters has been great from the beginning [several years now]. She’s been quick to respond however minor the issue. I’m an out of country landlord, I’ve got total peace of mind knowing Ellie has been managing my property.
5/5
TrustpilotGemma Pearce was absolutely exceptional…
Gemma Pearce was absolutely exceptional and a complete pleasure to work with at the end of our tenancy and sorting out a deposit. Absolutely above and beyond and extremely helpful!
5/5
TrustpilotMy experience with the St.Albans team…
My experience with the St.Albans team was very good. I felt that the whole team worked well together with myself on the sale of the house. Obviously there were setbacks and sometimes difficult decisions to make but I well advised and guided by them, resulting in a positive result.
1/5
TrustpilotAwful customer engagement.
Terrible service from a buyers perspective dealing with the Cirencester office. Made an offer and absolutely no feedback even after chasing them.
5/5
TrustpilotAttentive, fair, helpful & speedy responses by staff
I think we currently have a far from uncomplaining tenant in my flat. In my opinion, she has been dealt with very well given the somewhat wide arc of her criticisms and demands. Whilst these complaints about noise in the vicinity might be very reasonable were the flat in the countryside, I may not be alone in thinking them not entirely well-grounded in Knightsbridge.
5/5
TrustpilotPatryk Lehmann - Property Manager
Patryk Lehmann became the property manager for the flat that I let out earlier this year. I have been very pleased with the support he has given me in that role. He is very professional, very detail oriented and quick to respond to my queries - which as a landlord, I really appreciate. Well done Patryk.Best regards, Chris Hill - landlord
5/5
TrustpilotTaylor Hurley-Harrison
Taylor Hurley-Harrison is our Property Manager and has been very helpful in handling and solving all kinds of problems. She is a big win!
5/5
TrustpilotWe wish to extend our thanks to Andrew
We wish to extend our gratitude to Andrew who does our work here - he is one of the most conscientious people I have met - he spent hours looking for the kitchen handles and didn’t need to but did and he also did an amazing job on our gate today also - no job is ever too big for him and he is always willing to help out - an amazing asset to your contract team - we would not want anyone else working here for us for sure - please pass on our thanks to him for his attention to detail approach and his help
1/5
TrustpilotI was a tenant and am still awaiting deposit…
I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotBrilliant - from start to finish
Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want
5/5
TrustpilotGreat
Melanie is great communication and very good to work with
4/5
TrustpilotDidn't get offer taken, but very helpful
Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.
1/5
TrustpilotTotal Fraud
I recently moved out of Crawford Buildingand had a very frustrating experience with the property manager, Brooke, and the management company.
5/5
TrustpilotBeen dealing with Jennifer Powell at…
Been dealing with Jennifer Powell at hamptons got a few months plus now and I can say she is good at what she does.Always there and when problems arise she deals with it promptly and gets the answer back ASAP.Dealing with jen everything just flows with no hassle I highly rate her and have got lots of time for her which makes me go above and beyond in everything I do for her which makes hamptons the best.Keep up the good work young lady
1/5
TrustpilotUnprofessional
Unprofessional. Had a viewing booked, no one turned up, been waiting in the rain for 20 min, no mobile phone provided and landline phone no one is picking up. Next day I’m getting a phone call with “I don’t care” attitude to book another viewing. Avoid.
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
1/5
TrustpilotHard to reach by phone
Hard to reach by phone, emails routinely ignored, and maintenance issues go unresolved for months. When problems are finally acknowledged, the response is slow and dismissive. Feels like tenants are treated as an afterthought.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Farr & Farr Longlevens Gloucester
How many reviews does Farr & Farr Longlevens Gloucester have?
Farr & Farr Longlevens's Gloucester office has 531 reviews across two platforms: 25 on Google, 506 on Trustpilot (across the whole business).
What is Farr & Farr Longlevens Gloucester's rating?
Farr & Farr Longlevens Gloucester is rated 4.2 out of 5 across all 531 reviews, and 4.8 out of 5 on Google from 25 reviews.
Where is Farr & Farr Longlevens's Gloucester office?
Farr & Farr Longlevens Gloucester, 125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, GL2 0JQ.
