Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotDon’t trust this company anymore
I have a very terrible experience with this company in St .Albans ! I was cheated by the salesman Sujad Hussain which told me to add the property buying offer is just for his favour or owner , not me ! Actually he didn’t fully notify me what the seller’s reply for my offer negotiations so , at the meantime,the other buyers keep on viewing the property even the seller get my offer ! ( this offer was told by this salesman said which seller request this amount) After my offer failure , this salesman told me that there was buyer offer higher to the sellers and actually the seller told him that the offer he told me to put was ONLY JUST MINIMUM REQUIREMENT for his consideration before he make the decision …OMG …my offer to seller is just for fun…if he told me before the whole story , I will sure change this offer ..I couldn’t imagine a salesman quality like this company…..
Simple · 1 October 2023
★★★★★ 5/5
TrustpilotWe completed our sale via the Stratford…
We completed our sale via the Stratford team last year. A lengthy process during which the team were always helpful and professional. During a complicated and protracted completion Jacob worked tirelessly and with great attention to ensure we all stayed on side and get the sale over the line. I would not hesitate in recommending them if you want a complete service that best ensures you get the best result
FatBoyW · 2 March 2021
Agent replied · 22 October 2024
Thank you for your review, we are delighted to receive your feedback and look forward to sharing this with Jacob and the team.
★★★★★ 5/5
TrustpilotGiving Harleigh Doherty in rentals an easy 5*…
Giving Harleigh Doherty an easy 5* review!Our rental had been very problematic and frustrating and when Harleigh took over the day to day management she used her plentiful supply of common sense as wellas backbone to deal with our tenant and make our lives much more peaceful. Harleigh’s speed of response is very impressive, she is extremely competent and at the same time a delight.
Gillian · 30 July 2024
★★★★★ 5/5
TrustpilotNick is easy to work with
Nick is easy to work with, always professional and understanding while waiting for PCC approval with any work needed to the property.
Cheri · 1 May 2024
★★★★★ 2/5
TrustpilotDistressing
Individually super people, as a bunch totally hopeless and extortionately expensive.I contacted Marlborough branch to get a rental valuation. Amber came out and was charming, saying she had someone who would take the property immediately. I gave strict instruction as to what I required and that was acknowledged but totally ignored. Conditions that were intrinsic part of the contract ignored saying afterwards that they don't take up sureties even when it is part of their contract. One of the conditions was that everything was to be in hard copy but I only received the rental agreement three weeks after the tenant moved in. Extra keys were cut contra to my instruction and the agent, Karen, took it upon herself to collect the keys from a key safe, ensuring that my contracted cleaners could not gain access on the day and I live 250m away. Hopeless, charming but hopeless. Don't go there, it is expensive and they ignore all instruction, even charging over £300 to print out a tenancy from a template. There are other independent agents locally and go there for service and peace of mind, rather than be ignored and taken to the cleaners.
John · 25 September 2023
★★★★★ 5/5
GoogleKelly Dymond was very helpful during the sale of our house, everything she did for us outstanding. I highly recommend Farr & Farr
Marianna · 10 April 2024
★★★★★ 5/5
TrustpilotProperty Manager
I confirm that Tia Manger (Senior Property Manager) was the property manager for my property rental in Westcott from 2018 until I sold it in April 2024. I further confirm that Tia performed her duties in professional manner which I found invaluable. I would have no hesitation in employing Tia again should the circumstances arise. In the meantime I wish Tia every success in her future endeavors.Best regards,Gareth Norman
Gareth · 14 May 2024
★★★★★ 5/5
TrustpilotHe was really kind and helpful !!!!
Guia · 28 April 2026
★★★★★ 5/5
TrustpilotAnother year another success
Another year another success. The Lettings team ( David in property management , Nadya, Vicky, Roni, Paula and the rest of the team) in St Albans are very professional and helpful. I would highly recommend them if Lettings is what you need.
Mimi · 8 November 2022
★★★★★ 5/5
TrustpilotMandy is a cooperative manager and a…
Mandy is a cooperative manager and a good follower. i wish her continued and lasting success,and i am comfortable working with her.
Ghassan · 14 April 2024
★★★★★ 5/5
TrustpilotAlways helpful in providing suggestions and/or getting us the help we need
Whenever we’ve had an issue with our rental property, Shardai has always been really helpful in providing suggestions that we can do ourselves to help improve it, and if this didn’t work, she would make sure that the relevant people are contacted in a timely manner to help resolve the issue. Thank you so much for all your help over the past few years. We are really grateful. :)
Duygu · 1 May 2024
★★★★★ 5/5
TrustpilotAggie has been a tremendous help and…
Aggie has been a tremendous help and support in my flat search, she delivered over and way beyond my expectations! She’s been the best support and help for me in this process, I can’t recommend her highly enough! She’s been so helpful, honest and supportive! 🙏🏼🙌🏼😄
Customer · 24 February 2022
★★★★★ 5/5
TrustpilotChloe Gorton
Chloe Gorton has been a highly responsive account manager.
Mark · 28 October 2024
★★★★★ 5/5
TrustpilotGreat service
Daniel Johnson is extremely helpful and has always been prompt to reply and/or explain issues that arise. I have put the date as 16 December but the service I have received over the entire year has been consistently great.
N · 17 December 2022
★★★★★ 5/5
TrustpilotJocelyn has been brilliant in the…
Jocelyn has been brilliant in the property management support she has provided us. I am always confident that she is there and that our every concern will be dealt with in a timely and very professional manner.
Celia · 22 February 2023
★★★★★ 1/5
TrustpilotAppalling
Appalling, they cant turn up for the viewing, fail to even let you knowingly that they are late & then send another member of the team - again late - who has no information & asks to review the property alone - I would never look at a property again if it was being sold by this company- so disappointing
Philip · 18 May 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
Lindsay · 5 October 2025
★★★★★ 5/5
TrustpilotIncredibly Diligent and Helpful!
Anca has been incredibly helpful at all times, ensuring that we have been happy in our property since day.
Ollie · 24 April 2024
★★★★★ 5/5
TrustpilotTia Gooden is our PM and every time we…
Tia Gooden is our PM and every time we have had to deal with her, her service and delivery has been exceptional.
Tufayel · 20 February 2020
Agent replied · 22 October 2024
Thank you for your review, Tia will be thrilled to receive such positive feedback, thank you again.
★★★★★ 5/5
TrustpilotDavid Whiting is very helpful and very…
David Whiting is very helpful and very friendly. Thank you for your help, a great property manager.
P · 29 May 2024
★★★★★ 2/5
TrustpilotUnimpressed
The agent was very prompt in responding to my request to have some issues looked at. The maintenance man came to look and said he would send in his quote. This was over a week ago now and I have not heard a thing. Some issues raised with the maintenance man when he was here were at best met with an apathetic “can’t do” approach.
Christine · 5 June 2021
Agent replied · 22 October 2024
Thank you for leaving us a review. We treat customer service very seriously and are naturally disappointed to read your feedback. Please do contact customercare@hamptons.co.uk should you wish to raise this formally.
★★★★★ 5/5
TrustpilotSana Uddin - Excellent
Sana Uddin is so good in communications and she has provided us excellent supports for everything in a timely manner: from maintenances to payment arrangements for a third party etc. This is extremely important to a landlord outside UK.
Jenny · 2 November 2022
★★★★★ 5/5
TrustpilotGreat Service
April has been really helpful with our move and went the extra mile to ensure that we had a good experience.
Dominic · 5 March 2024
★★★★★ 5/5
TrustpilotWe had an issue with our boiler
We had an issue with our boiler, Jennifer Powell made sure it was fixed really quickly! Thanks :)
Ryan · 19 April 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
