Farr & Farr Longlevens Gloucester reviews

★★★★★ 1/5

Trustpilot

I was a tenant and am still awaiting deposit…

I was a tenant and am still awaiting my tenants deposit after a month. Appalling excuses for delays and slippery staff. Promised payment (again and again) by and nothing. Had to take out grievance with Tenant Deposit Scheme, which means they can keep money for another 6 weeks. BEWARE

Chandra · 23 August 2022

★★★★★ 5/5

Trustpilot

Brilliant - from start to finish

Whilst in the main we dealt with one person (Justin Partt) the whole support team were a pleasure to deal with. Clearly all were aware of our property and therefore, able to deal with questions as they arose. Attention to detail, great advice and support, what more could you want

Mr · 23 September 2024

★★★★★ 4/5

Trustpilot

Didn't get offer taken, but very helpful

Claire was excellent in managing our relationship with the landlord. Despite us not having our offer accepted, I really appreciated the responsiveness she showed towards us and would definitely rely on her to manage a relationship in the future.

Ken · 28 September 2021

★★★★★ 5/5

Trustpilot

Great

Melanie is great communication and very good to work with

Tom · 3 May 2024

★★★★★ 1/5

Trustpilot

Total Fraud

I recently moved out of Crawford Buildingand had a very frustrating experience with the property manager, Brooke, and the management company.

Matthew · 17 September 2025

★★★★★ 5/5

Trustpilot

Been dealing with Jennifer Powell at…

Been dealing with Jennifer Powell at hamptons got a few months plus now and I can say she is good at what she does.Always there and when problems arise she deals with it promptly and gets the answer back ASAP.Dealing with jen everything just flows with no hassle I highly rate her and have got lots of time for her which makes me go above and beyond in everything I do for her which makes hamptons the best.Keep up the good work young lady

Andrew · 17 August 2022

★★★★★ 1/5

Trustpilot

Unprofessional

Unprofessional. Had a viewing booked, no one turned up, been waiting in the rain for 20 min, no mobile phone provided and landline phone no one is picking up. Next day I’m getting a phone call with “I don’t care” attitude to book another viewing. Avoid.

MY · 1 November 2022

★★★★★ 1/5

Trustpilot

Hard to reach by phone

Hard to reach by phone, emails routinely ignored, and maintenance issues go unresolved for months. When problems are finally acknowledged, the response is slow and dismissive. Feels like tenants are treated as an afterthought.

Luther · 17 April 2025

★★★★★ 5/5

Trustpilot

Top service

Top service. Very understanding, professional and friendly and quick to respond team.

Marina · 4 December 2025

★★★★★ 5/5

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Nicole Drackett has been great!

Nicole Drackett has been really helpful organising key replacements. She’s been quick to respond and chase suppliers when needed and Has been really friendly in her communication with us.

Thomas · 17 November 2022

★★★★★ 4/5

Trustpilot

Patryk Lehmann - Property Manager

Patryk took over from a very lack lustre property Manager at the beginning of the year and so far so good. Very attentive, well organised and willing to go that extra mile to appease.A few issues that he will address on my behalf so let's wait and see how that works out but very confident in his ability 👍.

Marc · 18 March 2024

★★★★★ 5/5

Trustpilot

Becky Curtis and team dealt with a…

Becky Curtis and team dealt with a tricky sale professionally and with commitment.The famiky are delighted to have concluded a difficult probate sale

Mr · 20 May 2023

★★★★★ 5/5

Trustpilot

What a guy!

I just have to say, Ever since we’ve had Max Barnes as our property manager, he has done an incredible job on being quick and taking action when it comes to having minor issues with our rented property. It reassures you that the issue will be resolved pronto in the future. He also gives us a routine phone call to make sure everything is up to date/if we aren’t happy with anything at present. All round lovely guy, who is approachable and easy to communicate with. Give this guy some recognition. Dedicated to the job and always going that extra mile!

Megan · 21 June 2022

★★★★★ 5/5

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Great service provided by Renae

Great service provided by Renae, she was professional and worked with us while finding a rental property. She found us the perfect barn that ticked all of our boxes. She was permanently on call to advise us and very friendly throughout. As a tenant or landlord you would be thoroughly impressed by the service provided.

Thomas · 12 May 2021

★★★★★ 5/5

Trustpilot

Excellent Property Manager

Mya Miller has been an excellent property manager and a pleasure to deal with. She always responds to any emails in a timely fashion and is very helpful

Emily · 26 November 2022

★★★★★ 5/5

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April Keane, thank you!

April Keane has been so great at helping me resolve a heating issue and went through two different contractors to get the issue sorted ASAP. she is brilliant!

Emily · 25 November 2022

★★★★★ 5/5

Trustpilot

They made the whole process easy

They made the whole process easy. Max, the property manager is always responsive, and helpful and gets things done.

Scott · 18 September 2025

★★★★★ 5/5

Trustpilot

We had some electrical problems moving…

We had some electrical problems moving into a new property and ground floor electricity had to be rewired. It is quite a big job that took some time and left holes in our ceiling. We are expecting an arrival of a child in a week and are very grateful to Lucy Desborough for quickly finding a contractor and arranging cosmetic work to be done before Platinum Jubilee weekend. She made this stressful process much easier and we are happy to be able to enjoy our new home.

Sage · 1 June 2022

★★★★★ 5/5

Trustpilot

Excellent Service

Ms Elle Seaby is an excellent property manager. She is efficient, helpful and is ever ready to assist me in solving issues arising from my property. Thank you.

Rani · 2 November 2022

★★★★★ 5/5

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Rebecca Hitchman is a STAR!

Rebecca Hitchman was always SO responsive to any requests or concerns we had. It was really nice to know that we would get a response on any requests that we had. She was fantastic!

TMDJ · 22 December 2021

★★★★★ 5/5

Trustpilot

April Keane has been the best property…

April Keane has been the best property manager we’ve had. Very responsive, informative and goes above and beyond to assist. In all honesty, streets ahead of other property managers we’ve had.

Sarah · 18 May 2022

★★★★★ 5/5

Trustpilot

It is difficult for me to manage my…

It is difficult for me to manage my property from 6000 miles away but Amelia acts as my eyes and ears. She keeps me aware of what certification needs doing and when and liaises with the tenant and mysel to ensure any work that needs doing is done and ensures that both of us are satisfied.

Jamiepyatt · 26 March 2024

★★★★★ 5/5

Trustpilot

I want to leave a feedback about you…

I want to leave a feedback about you regarding the help and support we get from you as a property manager and the top service you provide and you take our concern really seriously, I hope your manager sees your hard work as we are really happy about your top service , well done April and hope you forward this email to your manager so he can sees as a tenant we are really happy about your top service. Thank again April

Zakia · 16 March 2022

★★★★★ 5/5

Trustpilot

when my remote key is broken

when my remote key for my garage is broken, my property manager Patryk Lehmann sort out as soon as he can and deliver the new remote soon. while calling with him, he communicate very politely with me and moved to sorted out very soon. It was very helpful.

D · 12 August 2024