Trusted Agent profile · Gloucester
★★★★★
540 reviews across 2 platforms
125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, GL2 0JQ
Farr & Farr Longlevens's office in Gloucester, at 125 Cheltenham Road, is rated 4.2 out of 5 across 540 reviews on two platforms, including 34 Google reviews rated 4.8.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
TrustpilotA happy six years
Over the past six years of my tenancy, I have been perfectly looked after by Melanie Hudson,when any problems have arisen she has dealt with them swiftly and efficiently and in a very kind and friendly way,so that it has always been a pleasure talking to her,
5/5
TrustpilotHighly recommended
I had a great experience with Daniel Isaac and his colleagues at the Tower Bridge office. The entire process went unbelievably quickly and smoothly. They went out of their way to try to accommodate all of my requests and were always available when I had questions. I'd recommend them very highly!
Thank you for leaving us your feedback. We take great pride in our people and as such are delighted to hear Daniel provided you with such a high level of service and in particular, that the process was made as smooth as possible. Feedback of this nature is very important to us and we look forward to sharing your review with the whole team.
5/5
TrustpilotThe current manger is quite new for us…
The current manger is quite new for us as he took over the roll of our previous manager who is on maternity leave. Daniel Johnson our new manager has been diligent and response quickly to any enquire we may have. As keep us well informed of any outstanding work or maintenance needed. We have be happy with his service.
5/5
TrustpilotJocelyn is fantastic
Jocelyn is fantastic . She responds quickly to emails and always on the ball! Great service
4/5
TrustpilotHelpful property manager
We hadn’t been landlords before but Gemma made it easy to deal with any situations that came up
1/5
TrustpilotWorst experience so far
Absolutely the worst agency I have worked with. Viewed a house with them while trying to find a place to rent in London, and the whole experience was unpleasant from start to finish. The agent who showed us the place was very uninterested and awkwardly stood on the corner as we went around the flat ourselves. After we made an offer, the agent who was working with us did not seem to have any answers for us, and made us wait a long time only to reject our offer despite us providing every single documentation necessary. Slightly racist undertones throughout the process, as he spelled my name wrong more times than I can count despite me specifying it in every text and email. No one seemed to be bothered to care.
1/5
TrustpilotWorst experience so far
Absolutely the worst agency I have worked with. Viewed a house with them while trying to find a place to rent in London, and the whole experience was unpleasant from start to finish. The agent who showed us the place was very uninterested and awkwardly stood on the corner as we went around the flat ourselves. After we made an offer, the agent who was working with us did not seem to have any answers for us, and made us wait a long time only to reject our offer despite us providing every single documentation necessary. Slightly racist undertones throughout the process, as he spelled my name wrong more times than I can count despite me specifying it in every text and email. No one seemed to be bothered to care.
5/5
TrustpilotDavid Whiting was super helpful in…
David Whiting was super helpful in getting us setup at our new property and his management was superb.
5/5
TrustpilotProfessional and successful management
My property in Kingston Upon thames has been managed by Hampton international over 5 years. The letting management team is professional and reliable. The services are quick and perfect.... I have been so happy to leave my property in their hands
5/5
TrustpilotThe problem with letting agents is...…
The problem with letting agents is that they are very varied ranging from the bureaucratic to the creative, from those who think that their process is more important than their clients' needs. Happily Nick scores 10/10 as an enthusiastic, empathetic and effective agent. Highly recommended.
5/5
TrustpilotAmy Goldstein has been incredibly…
Amy Goldstein has been incredibly supportive as our Property Manager, super responsive, polite and helpful. Highly recommend.
5/5
TrustpilotGold Standard
Gold Standard! Excellent people, excellent service. Special shout out to Melanie H. for being absolutely fabulous.
1/5
TrustpilotUseless
Tried to sell my property with them, left my phone number and email address, Got never contacted, but keep getting advertisement emails from them. If you don’t have a high end property to sell, don’t bother, they won’t get back to you (thumbs down)
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
5/5
TrustpilotHighly professional
In our experience, the Amersham team are the most professional, diligent and reassuring people we could wish to have dealt with.Their calm, consistent commitment seemed in stark contrast to some other agencies in the area.I'm sure we couldn't have been better looked after through many delays and frustrations arising from our sale caused by others. I recommend without hesitation.
5/5
Trustpilot1st move for 37 years
As this is our 1st move for 37 years we have nothing to compare it with & assume most successful estate agents offer a similar service! I would however compliment James Webster on his part in the process, most helpful, professional & patient (very important with us old folk) which made a potentially stress full experience straight forward & calm!
5/5
GoogleFarr & Farr , are very friendly and helpful. Me and my husband are retired , and want to Rent before we buy. Our pensions were taken into account, and Farr & Farr , have found us a lovely place to Rent in Gloucester. Hopefully Farr & Farr , will find us our forever Retirement place to buy , once our rent expires .PositiveResponsiveness
5/5
GoogleFarr & Farr , are very friendly and helpful. Me and my husband are retired , and want to Rent before we buy. Our pensions were taken into account, and Farr & Farr , have found us a lovely place to Rent in Gloucester. Hopefully Farr & Farr , will find us our forever Retirement place to buy , once our rent expires .
5/5
TrustpilotBeen dealing with Gemma Ward at Hampton…
Been dealing with Gemma Ward at Hampton for more than 6 months now and I honestly must say that she delivers an amazing job and service, prompt reaction and ideas to solve issues that you may encountered on a day to day basis in the chaotic world of landlords/properties. I would recommend her to any of the landlords seeking for a serious assistance and co-operation.
5/5
TrustpilotGreat Property Management
April Keane Marla has been a great property manager. Always professional, courteous and quick to respond to any issues.
1/5
TrustpilotEVERY INSTRUCTION IS IGNORED
EVERY INSTRUCTION IS IGNORED. It does not matter how many times you give an instruction the lettings manager, Emma in Tunbridge Wells, just does not listen. Even when you stress how important something is, she does not even try to be helpful or to find a solution. Bear in mind I have already paid her thousands in management fees.
5/5
TrustpilotSarita is great at what she does
Sarita is great at what she does. She responds to my concerns in timely fashion and resolves my issues satisfactorily. This is very reassuring.
5/5
TrustpilotExcellent service
Very professional service by Salim Dharshi. Would highly recommend for property search in Chelsea Creek / Imperial Wharf. Many thanks Ann
5/5
TrustpilotEmily was fantastic!
I am writing a review for Emily Dickson, she was great when myself and 3 other friends were finding a property. She made the stressful experience so much easier, she was 'on the ball', replied to all our emails promptly and I felt she really understood the type of property we were looking. Emily thank you for all your help! She will be the first point of contact if I ever need an agent again!!!Emma x
5/5
GoogleJulian Farr and his team are just terrific estate agents. They listen to what you need and they show properties which match those needs. They always return your calls and they always keep you up-to-date on viewing results. We wouldn’t use anyone else.!
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