Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotVery rude and unprofessional
Very rude and unprofessional. No respect for customers. Also likes to snitch on the landlord and has only his own interests at heart
Jude · 31 October 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 4/5
TrustpilotOverall I would say the team do a very…
Overall I would say the team do a very good job, especially Angela Parn.
Jo · 8 December 2021
★★★★★ 1/5
TrustpilotIf you want to sell your home for a song, then great
Not a great agent. Not many clients. Pushing to sell for a song. Avoid
Anne · 9 August 2023
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotA very professional agency
A very professional agency with a brilliant set of people like David Whiting. He always keeps us informed and provides all the help necessary. Never faced any problems in the last 8 years.
Chintan · 17 May 2024
★★★★★ 1/5
TrustpilotUse OpenRent and cut the middle man
Use OpenRent. Download the app and join more than 5 million people cutting the middle man and setting an open, honest, and transparent relationship between the landlord and the tenant.
Paul · 10 July 2024
★★★★★ 5/5
TrustpilotCharlotte is real credit to her team
Charlotte in caterham branch is a real credit to her team! She made the whole process from start to finish very smooth -nothing was to much hassle she was always at the end of the phone!Thank you
Amelia · 7 February 2020
Agent replied · 22 October 2024
Thank you for leaving us a review, it is fantastic to hear Charlotte had such a positive impact on your experience, we look forward to sharing your review with her.
★★★★★ 5/5
TrustpilotVery professional service and…
Very professional service and communication
Salman · 17 June 2025
★★★★★ 5/5
TrustpilotJust a quick note to say a big thank…
Just a quick note to say a big thank you once again to Rebecca Pole in the Rickmansworth office, the level of detail and service is to be commended, she is always polite,professional and extremely knowledgeable.Thanks
KC · 11 March 2020
Agent replied · 22 October 2024
Thank you for leaving us a review, it is fantastic to hear Rebecca and the team provided you with such a high level of service. We look forward to sharing your review with the team.
★★★★★ 2/5
TrustpilotMight be a personal experience but…
Might be a personal experience but somehow slow to get in contact with the staff as they always seem to be on holiday...
Jeff · 29 August 2022
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 1/5
TrustpilotTerrible company to work with
Terrible company to work withWhen you renting one of their properties they threaten marketing visits to pressure you to renew soonerEmpty platitudes are their standard style of communicationCustomer service non existentWorst ever!
Lauriemk3 · 9 April 2021
Agent replied · 22 October 2024
Thank you for your review. We are disappointed to hear you feel this way and would like to look into your feedback in more detail. Please contact customercare@hamptons.co.uk with your full name and details who will ensure this addressed.
★★★★★ 5/5
TrustpilotThanks Melanie for always responding…
Thanks Melanie for always responding to my enquiries so quickly and efficiently.
KARIN · 10 December 2021
★★★★★ 1/5
TrustpilotThe absolute worst housing management…
The absolute worst housing management and agency. Over the years we (the tenants) have been spoken to with disrespect and when requested any improvements/issues, responses took weeks. Utterly incompetent.
Anonymous · 17 September 2021
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
★★★★★ 5/5
TrustpilotNick Summerfield Is our new account…
Nick Summerfield Is our new account manager he has made the transition from the previous manager with his professional attitude we look forward to working with him going forwardColeen and Brian ayton
Coleen · 1 May 2024
★★★★★ 5/5
TrustpilotFirst class, professional service
Can’t fault the service from the team at Stratford on Avon office during our sale. They invested time at the start to get to know our house, which was somewhat individual, did a great job to pre qualify potential buyers and nothing was too much trouble during the completion process. We’re very grateful to Paul, Jacob and Owen.
Mr · 18 February 2022
★★★★★ 1/5
TrustpilotCannot get hold of them
Cannot get hold of them, they wont return e mails or calls.....will go elsewhere to purchase a new home !! poor sellers must think no one is interested in their homes
Danny · 18 March 2021
Agent replied · 22 October 2024
Thank you for your feedback, we are naturally disappointed to hear to hear this and would welcome the opportunity to address your comments with the team. Please do email customercare@hamptons.co.uk with your full name and the name of the branch you dealt with for us to investigate further.
★★★★★ 5/5
TrustpilotThe Dream Team
Hampton’s (Godalming) gave us a consistently high level, professional and wise guidance throughout the long stressful process of parting from our beautiful house of 32 years. Jake Chandler, Jason Harvey and Pippa Kilby, ably supported by Ross Bounds and others were the dream team, always ready to walk the extra mile and sort things out. In short, they were magnificent.
Jan · 13 October 2021
★★★★★ 4/5
TrustpilotAnca managed our rental property in…
Anca managed our rental property in Clapham. She was very attentive and on top of managing the tenants and related issues / requests in a timely manner. Great job Anca !
Ian · 4 May 2024
★★★★★ 5/5
TrustpilotSamantha Jennings was excellent
Samantha Jennings was excellent. very proactive and helpfulAlways a pleasure to work with
Faisal · 27 June 2021
★★★★★ 5/5
TrustpilotGreat experience on renting out our…
Great experience on renting out our flat efficiently and effectively in west hampstead - thanks to the Josh and Danielle!!
Mr · 24 October 2024
★★★★★ 4/5
TrustpilotGood performance
The company was very responsive and attentive throughout the process. The sales progression process once an offer had been accepted was managed particularly well, with appropriate empathy extended to both parties associated with the transaction. Well done!
Simon · 12 December 2023
★★★★★ 5/5
TrustpilotGoing Above and Beyond
During our property search we found Leila Parsa Pour to be extremely professional, polite and very helpful. She went above and beyond to help us with our search, and on some occasions/days arranged a few viewings without hesitation. In other words, she is just a wonderful person to deal with and very kind-hearted individual. Thank you, Leila.
Bala · 25 January 2022
★★★★★ 5/5
TrustpilotExcellent service
Jonty, Leon and Becky (Epsom Branch) are very professional and efficient service. Buying your own home was overwhelming however, they made its so easy for me & they're brilliant agents in the town. Don't let fear hold you to get into the ladder of owning your property, it worth it. Thank You. 🏘
E · 2 August 2022
★★★★★ 5/5
TrustpilotAmazing lettings team at the Harpenden…
Amazing lettings team at the Harpenden branch. Extremely professional and attentive to both tenant and landlord. Always prompt to provide help and support when needed. Very respectful and professional.
Ana · 21 May 2024
★★★★★ 5/5
TrustpilotPolite and professional staff.
The staff that came to view the property were very punctual and polite. The photographs of the property were very professional. The after-letting assistance was helpful and I was kept up-to-date throughout the process.
Marchi · 6 November 2019
Agent replied · 22 October 2024
Thank you for leaving us a review. We are delighted to receive your feedback about our Brighton team and are especially pleased to hear how happy your are with the photographs. We take customer service very seriously and look forward to sharing your review with the Brighton team, thank you again.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
