5/5
TrustpilotBoth the sales team and the back office…
Both the sales team and the back office team (chasing completion) were absolutely excellent. I cannot find any fault and I’d definitely use them again. A totally professional team!
Trusted Agent profile · Gloucester
Farr & Farr Longlevens Gloucester reviews
★★★★★
523 reviews across 2 platforms
125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, GL2 0JQ
Farr & Farr Longlevens's office in Gloucester, at 125 Cheltenham Road, is rated 4.2 out of 5 across 523 reviews on two platforms, including 25 Google reviews rated 4.8.
Reviews
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotGreat Lettings Support
Justyna has helped us through some tenancies and we cannot praise her enough for her continued support throughout the lettings.
Agent replied · 22 October 2024
Thank you for your feedback about Justyna, we look forward to making her aware of your review.
5/5
TrustpilotVery satisfied
I am very happy with the way Grace Campbell manages our two properties at Garricks House KT1 1HS.
4/5
TrustpilotLeakage in the age of coronavirus
Julian promptly addressed a water leakage emergency and had someone in a little more than 24 hours. His help is very much appreciated.
Agent replied · 22 October 2024
Thank you for leaving us a review, we are delighted to hear Julian provided such a good service and we look forward to sharing this with him. Thank you again.
5/5
TrustpilotThe property manager
The property manager, April, is extremely helpful and quick in responding. April also keep us up to date with any tenants related inquiries.
5/5
TrustpilotGreat service provided ny Sandra McCrae
Very happy with the level of professionalism shown by Sandra. She worked extremely hard liaising between myself and the previous tenants to ensure everything relating to the deposit went smoothly.
5/5
TrustpilotGreat responsive service
Melanie in the Bath Lettings office has been fantastic is supporting us with some electrical issues in our rental property.
5/5
TrustpilotProfessional personnel.
Our point of contact is Katie Tucker in Property Management Service. We have received nothing but a professional approach from Katie and she never fails to be efficiently communicative. It is a comfort to know that queries or other matters will be dealt with immediately.
5/5
TrustpilotThe Chorleywood team has been great
The Chorleywood team has been great. I want to mention Rebecca Poole as one the most responsive agents we have worked with.
Agent replied · 22 October 2024
Thank you for leaving us a review, we are delighted to hear Rebecca and the team provided you with such a high level of service and look forward to making them aware of your feedback.
5/5
TrustpilotCentral Heating issue
I reported to Katie on Monday morning 13th December that my Central Heating broke down on Sunday morning, by 3pm Monday the problem had been fixed. I could not ask for a better professional service. I always receive a first class response and assistance from Katie.
5/5
TrustpilotSUCH GOOD SERVICE
SUCH GOOD SERVICE , HELPFUL ,FRIENDLY , PROFESSIONAL AND TOTALLY WENT THE EXTRA MILE ; MY HUSBAND AND I COULDN'T BE HAPPIER WITH THE SERVICE WE RECEIVED WHEN RENTING OUR FLAT . THANK YOU SO MUCH , ANGELA PARN , LEAH SMITH , MOLLY CAVE-BROWN !
1/5
TrustpilotAwful customer service and ineffective…
Awful customer service and ineffective staff.Have had multiple problems with a rental property and there management of repairs is appalling.Avoid if you can.
Agent replied · 22 October 2024
Thank you for taking the time to leave us a review. Hamptons International take great pride in offering a high level of customer service and we are naturally disappointed to hear you are dissatisfied with our management services. I can see there are no outstanding works at the property but should you require further assistance please do not hesitate to escalate the matter with your property manager or contact our customer care department. Thank you again for providing us with your feedback, we will ensure this is passed on internally.
5/5
TrustpilotLovely staff
Katie picked up the phone to me today at 10:15am, she was so pleasant to speak with and awfully helpful, cannot thank her enough!
5/5
TrustpilotVery efficient property management…
Very efficient property management service,always keeps us in touch with all issues related to our property let
1/5
TrustpilotWorst in the market
I had the worst experience so far! Absolutely the worst agency I have worked with. After we moved to our house, the agent stopped answering our questions, emails, didn't share any user manuals, never helped us about the issues that we had with the flat. They don't event care about you.
1/5
TrustpilotPoor service
Very poor service!!!!
Agent replied · 22 October 2024
Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.
5/5
TrustpilotVery efficient
Very efficient, keep me informed regarding either renting my flat or problems and remedies regarding tenants etc.
5/5
TrustpilotThe team provided an excellent service…
The team provided an excellent service from marketing to continuous support throughout . Sold first week.
Agent replied · 22 October 2024
Thank you for your feedback, we look forward sharing your review with the team.
5/5
TrustpilotMy experience with Yoanna at hamptons…
My experience with Yoanna at hamptons has been nothing but a joy, from start to finish, it has been a pleasure to deal with Yoanna and I can’t recommend her enough. Thank you for all your hard work
5/5
TrustpilotPrompt notification of any problems…
Prompt notification of any problems with the property and quick remedial action taken. And very friendly service
5/5
TrustpilotSandra McCrae has been operating as the…
Sandra McCrae has been operating as the Deposit manager for our London flat in holland park, she has been been professional, thorough and excellent throughout the whole process.
5/5
TrustpilotAnca
Anca, our property manager, is super responsive for both parties and helps get issues sorted efficiently.
5/5
TrustpilotProperty Manager Anca Ciobanu
This refers to Property Manager Anca Ciobanu: courteous, efficient, conscientious, reliable, quick to respond and act.
5/5
TrustpilotVery responsive and empathic
Very responsive and empathic. In particular my rented managed property manager - Ms Lucy Desborough. She tried her best in resolving issues and all that was dependant on her effort and will was fixed immediately.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Farr & Farr Longlevens Gloucester
How many reviews does Farr & Farr Longlevens Gloucester have?
Farr & Farr Longlevens's Gloucester office has 523 reviews across two platforms: 25 on Google, 498 on Trustpilot (across the whole business).
What is Farr & Farr Longlevens Gloucester's rating?
Farr & Farr Longlevens Gloucester is rated 4.2 out of 5 across all 523 reviews, and 4.8 out of 5 on Google from 25 reviews.
Where is Farr & Farr Longlevens's Gloucester office?
Farr & Farr Longlevens Gloucester, 125 Cheltenham Road, Longlevens, Gloucester, GL2 0JQ, GL2 0JQ.
