Trusted Agent profile Β· Gloucester, Gloucestershire

Andrews Estate Agents Gloucester reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

348 reviews across 1 platform

5 Worcester Street, Gloucester, Gloucestershire, GL1 3AJ

Part of Andrews Estate Agents, see every office.

Andrews Estate Agents's office in Gloucester, Gloucestershire, at 5 Worcester Street, is rated 4.7 out of 5 across 348 reviews on 1 platform, including 348 Google reviews rated 4.7.

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4.7 / 5

348

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

5/5

Google

Would highly recommend Andrews for any rental needs. Myself and a friend are first time renters but Jasmine has made the entire process incredibly easy. She's been super attentive and responsive to any queries throughout the whole process, and kept us informed every step of the way.

Luke Β· 31 October 2023

Agent replied Β· 30 December 2023

Hi Luke, we really appreciate you taking the time to write us a review. It's brilliant to see Jasmine was on hand to assist you and your friend throughout what can be a daunting and stressful time. We know Jasmine works super hard to keep everyone in the loop, really pleasing to see her efforts recognised. Thanks, Rhys

5/5

Google

Just been in to finalise all the paperwork before our move to a new rental property. Hayley and Nicole have been fantastic throughout the process. Really helpful, very attentive and very professional. If you are looking to rent then Andrews is the place to go.

Neil Β· 30 November 2023

Agent replied Β· 30 December 2023

Hi Neil, fantastic to hear Hayley and Nicole have been fantastic throughout the process and have delivered excellent support to yourself whilst finding you a property. Thank you for taking the time to give us five stars, I wish you all the best on the move! Thanks, Laura.

5/5

Google

Hayley Tennet has been a friendly face throughout my renting journey. She has been on call for any queries I have and has always been able to help with an upbeat attitude. Very happy with the service so far!

George Β· 10 February 2023

5/5

Google

I regularly deal with Andrews as one of their chosen contractors. Liaising with many of the property managers in both Gloucester and Quedgeley. It is always a pleasure, the whole team are friendly professional and helpful, especially Justyna 😊 I would highly recommend them. …

Victoria Β· 16 May 2022

5/5

Google

I recently had the pleasure of working with Andrews Gloucester and I must say, their service was exceptional. They delivered a seamless experience from start to finish and were always available to address my queries and concerns. I wholeheartedly recommend Andrews Gloucester for anyone looking for a stress-free and professional letting service. Their commitment to customer satisfaction is clearly a top priority and I look forward to working with them again in the future. My gratitude to the entire team specially Hayley for such a great service!

Shehan Β· 5 August 2023

5/5

Google

Just wanted to say that Hayley Tennet has been absolutely amazing trying to source me a property at very short notice. Such a bubbly lady, nothing ever too much trouble and just got exactly what I wanted and needed! Can’t thank you enough x

Stephanie Β· 16 May 2022

5/5

Google

Wonderful experience with Hayley Tennet (Senior lettings negotiator) throughout. It was a bit difficult to get things done but thanks to Hayley for her kind support and efforts to push my tenancy application on priority. Excellent work!!!

Raaquib Β· 10 February 2023

5/5

Google

Jasmine and Shannon were so professional in providing the Services and highly accomodative. I would recommend to approach Andrews Gloucester for any renting queries and for sure they will Be very helpful

Shruthi Β· 29 June 2023

4/5

Google

Sarah Robinson (property manager) at Andrews is a pleasure to communicate with and although our rental checkout was quite stressful, her professionalism made it feel quite easy. Sarah is always quick and efficient with answering questions and dealing with all our queries.

Lavinia Β· 15 July 2022

5/5

Google

Hayley, was very useful and always lovely. Made everything so much easier. We are all students that moved in the house so didn’t know much, however she made it so much easier and made us all more comfortable.

Paige Β· 21 February 2024

Agent replied Β· 22 March 2024

Hi Paige, thank you for the review, fantastic to see that Hayley and the lettings have been on hand to help you each step of the way with finding your new home. Thanks for sharing, Rhys.

5/5

Google

Hayley has been wonderful during our process of renting our student accommodation. She and the company have had great communication with us and have answered any questions we have had. 10/10 would recommend

Sid Β· 25 May 2023

5/5

Google

We recently put our house onto the rental market with Andrews. The experience was exceptional, our advisor Shannon Smith was professional, helping us throughout the whole process and answering any and all questions we posed. First class service. Sarah, Gloucester.PositiveResponsiveness, Professionalism, Value

Sarah Β· 22 June 2022

5/5

Google

Fantastic experience purchasing my first property with Andrews. The service from start to finish was prompt and personal. Rebecca Crosby is a star and a real credit to the estate agents. Top service all round.

Steve Β· 26 February 2023

5/5

Google

I had my first property valuation for renting our flat today with Hayley Tennet. She made me feel so comfortable, at ease and confident in her knowledge and abilities, she really knows her stuff! Hayley explained everything that we need to do and our various options in an easy to understand way. We had a lovely chat, and I probably chewed her ear off for far too long haha! Really looking forward to working together with Hayley on this and getting the right tenants for us!

Stephanie Β· 27 May 2023

5/5

Google

Shayla has been fantastic in assisting me find tenants for my properties along with the rest of the staff also, Shayla and the other staff are all very friendly and helpful and their price for work they did was also very good, I can highly recommend them.

Lee Β· 18 August 2021

5/5

Google

Hayley was amazing at the branch. She is so friendly and helped us find just what we were looking for, she has great tips and really puts clients first. Cant recommend her enough!

Mike Β· 26 March 2023

5/5

Google

Had the best experience using this agency when getting my new home! Constant communication and updates and the most accommodating staff, Shayla was brilliant so friendly and nice as well as professional and informative everything was made to feel so easy by her! Can’t thank you enough Shayla and happy new year!

El Β· 25 January 2020

5/5

Google

I've been private renting for 20 years in Gloucester and Andrews have been the nicest and easiest agency to have being a tenant. Sarah R has been there for any questions or issues I have had and has been amazing.

Josh Β· 30 April 2025

1/5

Google

Extremely poor services, never use them! I let my property via Andrew's property management services option which is quite expensive about 10% including VAT and significant upfront cot every year - They promised to do 3 months post tenancy visit/check, for which they didn't report anything! Later on when tenant left, we found out property was in a mess and extremely filthy and needed repair as well. I requested almost for a month to arrange for a visit before the end of tenancy, but Andrews didn't arrange. Andrews took a month to arrange for supplier to fix the issues. During this time, they left the heating/boiling on, resulting in huge (more than Β£300 while property was empty) electricity bill, this is simple inefficiency and bad services. Overall, thanks to Andrews I lost almost two months' rent, and incurred unnecessary cost for electricity, council tax while I paid significant amount to Andrews to manage the property. I wouldn't recommend Andrews - they are the worse management company I came across I will definitely never use them again.

A Β· 5 March 2023

5/5

Google

Haley from Andrews has been absolutely fantastic. Full of information, energy, and keen to help. She has gone above and beyond what I've been use to with agents. Well done Haley.

Harry Β· 22 April 2024

Agent replied Β· 21 June 2024

Hi Harry, we now that Hayley will really appreciate seeing your feedback. Fantastic to see that you've had such a great experience with us. Thanks again, Rhys

5/5

Google

Myself and Rebecca Wills-Morgan have been working together dealing with Andrews property maintenance for quite some time now. She is very efficient, easy to deal with and very responsive. Makes our job a lot easier! Thank you Bec!

Stephanie Β· 24 June 2022

5/5

Google

Hayley was so helpful and efficient with our flat purchase. Thanks for your dedication and 'above and beyond' attention to our individual situation. We would absolutely recommend you to friends.

Naomi Β· 26 March 2023

5/5

Google

Myself and Rebecca Wills-Morgan have been working together dealing with Andrews property maintenance for quite some time now. She is very efficient, easy to deal with and very responsive. Makes our job a lot easier! Thank you Bec!

Stephanie Β· 16 May 2022

5/5

Google

Erin was really helpful when I was looking for a mortgage advisor, she set up the appointment and checked up on me to ensure everything was going okay. Couldn't recommend going through Erin enough, she was amazing from the get go! Thank you :)

Becca Β· 8 April 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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