Trusted Agent profile · Gloucester, Gloucestershire

Andrews Estate Agents Gloucester reviews

4.7

★★★★★ Excellent

348 reviews across 1 platform

5 Worcester Street, Gloucester, Gloucestershire, GL1 3AJ

Part of Andrews Estate Agents, see every office.

Andrews Estate Agents's office in Gloucester, Gloucestershire, at 5 Worcester Street, is rated 4.7 out of 5 across 348 reviews on 1 platform, including 348 Google reviews rated 4.7.

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4.7 / 5

348

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Gloucester office, from every platform, shown as written. First names only.

1/5

Google

Very unprofessional estate agents. Cancelled viewings twice, first 3 hours before, second 15 mins before knowing I’d travelled over an hour to view.

Hannah · 10 August 2024

Agent replied · 24 August 2024

Hi Hannah, Thanks for the review and I am sorry to see you felt the need to leave a one star review. We would really appreciate any further information so we can investigate this for you. Can you please contact me at ldurk@andrewsonline.co.uk. Thanks , Lisa

5/5

Google

Shayla was extremely helpful to me and explained everything in good detail making sure I knew everything that was going on with regards to renting a house especially as me and my colleges are all students. Thank you Shayla!PositiveResponsiveness, Quality, Professionalism, Value

Matt · 25 August 2021

5/5

Google

I have recently moved on from a rental property after 5 years with Andrews. The professionalism and communication from Sarah (senior property manager) has been excellent, Sarah consistently kept me fully informed of the process during the … More

Tom · 26 March 2025

5/5

Google

Everyone is so friendly and helpful but Sarah Robinson (our property manager) goes above and beyond to help, advice and resolve any problems, issues or questions we have. Highly recommend Andrews Gloucester, Sarah and her team

Sara · 16 May 2022

5/5

Google

I would not hesitate to use Cara Whiting from Andrews. All of my interactions with Cara have been very professional, she goes above and beyond to provide a great service and nothing is too much trouble. Thank you Cara.PositiveResponsiveness, Professionalism

Graydon · 25 August 2021

5/5

Google

Cara was fantastic help when i was looking for a flat. She was also extremely kind and fantastic with my daughter. All through the process of buying my flat both Cara and Dan helped immensely. I highly recommend themPositiveResponsiveness, Professionalism

Louisa · 25 August 2021

5/5

Google

Josh at Andrew’s has been fantastic. This is our first house sale and we couldn’t believe how efficient he’s been. From the outset the service was professional. We will definitely recommend Josh to our friends and family.PositiveResponsiveness, Quality, Professionalism, Value

Jack · 22 June 2021

5/5

Google

Great company to deal with, communication has been spot on throughout the whole buying process. Shayla has been great with keeping in touch and helping with any queries, perfect for myself as a first time buyer!PositiveResponsiveness, Quality, Professionalism, Value

Tom · 25 August 2021

5/5

Google

The team in Gloucester are very friendly and helped my house purchase get over the line. Katie was very proactive as we faced a deadline to get completion done. Thank you!

Richard · 13 September 2022

5/5

Google

Had a lovely experience with Andrews, big thanks to Hayley Tennet :D, she was very helpful and quick to assist us with our needs! Thank you very much, we definitely recommend her :)

A · 15 June 2022

4/5

Google

I normally need to wait 2 to 3 working days to receive a reply Sarah Robinson is very reliable and friendly. Great help from Sarah Robison as always!

Ethan · 30 December 2022

5/5

Google

Had a bit of trouble with an assisting company but Hayley was very helpful in sorting it for us.

James · 23 August 2023

5/5

Google

Hayley Tennant from Andrews has been amazing! She’s always available if needed and has helped and guided me any time I needed her. Would highly recommend her to anyone!

Zara · 23 December 2023

Agent replied · 30 December 2023

Hi Zara, great to see you've had such a positive experience with Hayley and the team in Andrews Gloucester. Looks like they've been on hand to help you each step of the way. Thanks, Rhys

5/5

Google

Shayla has been great when renting our property, she was always very professional and friendly and knowledgeable, she has continued this throughout and is she best we have ever used! Thanks so much Shay cant thank you enough!

Magic · 11 April 2021

5/5

Google

We, as contractors, find Andrew’s Gloucester amazing to work for. Sarah and Louisa are particularly great to liaise with, prompt and very friendly!

Shaun · 22 April 2024

Agent replied · 21 June 2024

Hi Shaun, great to see you've built a fantastic relationship with the team at Andrews Gloucester. Thanks, Rhys

5/5

Google

Rebecca was brilliant when I recently sold my house through Andrews. Super efficient and helpful which made a stressful process so much easier.

Lydia · 26 February 2023

5/5

Google

Josh at Andrew’s has been fantastic. This is our first house sale and we couldn’t believe how efficient he’s been. From the outset the service was professional. We will definitely recommend Josh to our friends and family.

A · 24 February 2021

5/5

Google

Sarah Robinson has been a pleasure to deal with, very professional, friendly, efficient and informative. Nothing is too much trouble and always happy to help. Thank you very much.

Karen · 15 June 2022

5/5

Google

We have dealt with Shayla at Andrews, we have looked at multiple houses and she has been extremely helpful. Constantly keeping in contact and responding to any queries we have. Couldn’t recommend it more. BrilliantPositiveProfessionalism

Geraint · 22 June 2021

5/5

Google

Would like to thank Shayla from Andrews for her helping me and my friends! Top star service and communication from her as well as being very friendly as ever! Cheers Shayla!PositiveResponsiveness, Quality, Professionalism, Value

Adman · 25 August 2021

5/5

Google

Jaz & Hayley have always gone above and beyond to ensure our properties have trustworthy and diligent occupiers. Professional but with a personal touch. Would highly Recommend

Nathan · 9 December 2023

Agent replied · 30 December 2023

Hi Nathan, thank you for taking the time to write us a five star review. Fantastic to see Jaz and Hayley have gone above and beyond for you! Thank you for the recommendation too and all the best, Laura.

4/5

Google

I normally need to wait 2 to 3 working days to receive a reply Sarah Robinson is very reliable and friendly. Great help from Sarah Robison as always!

Chanarro · 16 May 2022

5/5

Google

Great agency, amazing people:) The whole process runs very quickly and smoothly. Especially thanks to Jonathan and Shannon for their patience and contact with us. I highly recommend

Agata · 16 May 2022

5/5

Google

All I can say is, fantastic service! Me and my partner have been trying to find our first home but have a lot of questions and generally need guidance before going any further! We spoke with a young lady called Erin who was helpful, polite, enthusiastic and was extremely knowledgeable about the market! She is an asset to the company to say the least! We will definitely be coming back to see Erin when the time is right for us!PositiveResponsiveness, Quality, Professionalism, Value

Jordan · 25 August 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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