Trusted Agent profile · Gloucester, Gloucestershire
★★★★★
348 reviews across 1 platform
5 Worcester Street, Gloucester, Gloucestershire, GL1 3AJ
Part of Andrews Estate Agents, see every office.
Andrews Estate Agents's office in Gloucester, Gloucestershire, at 5 Worcester Street, is rated 4.7 out of 5 across 348 reviews on 1 platform, including 348 Google reviews rated 4.7.
Every review we hold for the Gloucester office, from every platform, shown as written. First names only.
5/5
GoogleVery thankful for Sarah for sorting out the deposit return and helping us with the property, it was quick and easy.
Thank you, Ayeeen Rio, for your wonderful feedback! We're thrilled to hear that Sarah was able to assist you efficiently with your deposit return and property needs. Your satisfaction is our priority, and we appreciate your kind words. Looking forward to serving you again!
1/5
GoogleVery bad experience not recommended
We’re sorry to hear that you feel your experience with Andrews was not a positive one. Following the referencing process, the information provided did not meet the required criteria, and as a result the landlord made the decision not to … More
5/5
GoogleAlways a pleasure to deal with Andrews and Sarah is always very efficient and communicates clearly
Hi Andrew, thank you for taking the time to leave us a five star review. Great to see that Sarah has been on hand to help you whenever required. Thanks again, Rhys
5/5
GoogleJasmine is great Helped my son and the other boys navigate the process and kept parents updated Responsive professional letting agent and would recommend!
Hi Rachel, thank you so much for the five star review, we know Jasmine works incredible hard for our customers and always wants to keep them updated and informed, really pleased to see it looks like she's delivered that for you too. We hope your son and friends are settled in well! Thanks, Rhys
5/5
GooglePerfect for students, very helpful and caring. Hayley is a delight full of energy
Hi Ollie, thanks for the review. Fantastic to see you had a great experience with Andrews in Gloucester, thanks again, Rhys
5/5
GoogleSarah R sorted the problem with our boiler swifty which was a relief
Thank you for your kind review! We're thrilled to hear that Sarah swiftly resolved your boiler issue. Your satisfaction is our priority, and we appreciate your feedback. If you need further assistance, feel free to reach out.
5/5
GoogleFantastic service from Josh & his colleagues. With it being our first time selling our home, Josh was able to answer all my questions and continues to only be at the other end of the phone if I have any queries or concerns. Our property was on the market along with all viewings booked in quickly with a very quick sale that followed. Definitely recommend Andrew’s, Gloucester if you’re selling your property!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGrace was very informative and helpful, answered all queries we had! Highly recommend Grace and Andrews Gloucester
Hi Adam, thank you for the review. Fantastic to see that Grace and the team in Gloucester have been so helpful in your dealings with us so far. Thanks, Rhys
5/5
GoogleJust want to say a special thanks to Hayley for all the help and support you’ve provided so far in getting my flat onto the market. Nothing is too much trouble, you’ve helped with what I have to do and when I have to do it and everything has been so quick and easy. I really appreciate it, a weight has been lifted. Thanks Hayley!
5/5
GoogleJust want to say a special thanks to Hayley for all the help and support you’ve provided so far in getting my flat onto the market. Nothing is too much trouble, you’ve helped with what I have to do and when I have to do it and everything has been so quick and easy. I really appreciate it, a weight has been lifted. Thanks Hayley!
5/5
GoogleI have used the services of Andrews Estate Agents and in particular Lucy Cameron on this and our previous experience of house purchase and sale. I have to say I have never failed to be impressed by professional service and customer focused delivery that has been provided. I also have to say that as individually they are very supportive indeed and have provided fantastic and ethical advice. Thank you againPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThanks Haley for making renting our house so logical and took us step by step through the process.
Hi Keith, thank you for the five star review. Brilliant to see that Hayley shared her wealth of knowledge with you to ensure you were fully informed and could make the best decisions to suit your needs at end stage of the process! We look forward to helping you again in the future, thanks Rhys
5/5
GoogleFor someone who is very wary of Agencies I have been so impressed by Andrews Gloucester. Initially and briefly I dealt with Josh who was great and then when he was off I dealt with Shannon who was fabulous - she answered all my questions patiently and honestly and put everything in writing via email to me. She also managed to get everything sorted and agreed really quickly and I have just signed on for a fabulous property and really feel like these guys went the extra mile for me. Thanks Team :-)
5/5
GoogleJasmine & Nicole were very polite and helpful in the Gloucester Office! They are an asset to the team.
5/5
GoogleFantastic service from Josh & his colleagues. With it being our first time selling our home, Josh was able to answer all my questions and continues to only be at the other end of the phone if I have any queries or concerns. Our property was on the market along with all viewings booked in quickly with a very quick sale that followed. Definitely recommend Andrew’s, Gloucester if you’re selling your property!
5/5
GoogleCan not thank Andrews Gloucester enough, especially Joshua for such great prompt service no matter how many calls I give him he is always 100% happy to sort everything out for me, thank you to his manager for her help, Erin, Shayla & Cara thank you also, all such helpful enthusiastic employees that give their all to everything they do. Many thanks again for keeping everything such stress free!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at Andrews provided support and professional service during my termination of my Tenancy agreement. Today, people are too easy to complain but, I wanted to record and share my praise to Andrews. The services Andrews provided were clear and timely. Although difficult to identify all team members, I would like to thank Sarah Robinson - Property Manager for her swift actions and help.
5/5
GoogleSarah Robinson (property manager) at Andrews is a pleasure to communicate with and made the checking out & leaving of our rental property easy and seamless. Sarah is always quick and efficient with answering questions and dealing with any queries or discrepancies, and if we were to move house again, I would gladly come to Sarah to see if there were any properties available.
5/5
GoogleJust want to say a big thank you to Shayla for helping us with our new home. Giving us all the information we need. Anything we weren't sure on, Shayla would help us and explain in the best way for us to understand which was brilliant 🙂 Very nice person to talk to, makes you feel comfortable to ask any type of question. Thank you again 🏠PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleSuperb customer service. We’ve been trying to rent a property for a while and have used several estate agents and Andrews have been the best by far. With Andrews we’ve been able to find a property and we personally want to thank Shannon for her help in doing so. She understood that we had been struggling and without her we would still be looking. Thank youPositiveResponsiveness, Quality, Professionalism
5/5
GoogleJas was excellent! Very welcoming and informative, made the whole process very easy.
Thank you for the five star review, brilliant to see Jas made such a good impression from start to finish. We appreciate you sharing your experience, thanks, Rhys
5/5
GoogleTaking a moment to thank Andrews for really helping out to find a home . Jasmine one of the property executive from Andrews really made the whole process run so so so smoothly I really loved the service they gave me . No to forget even Shannon helped us Very friendly staff Very polite and always available to help out Love you Andrews .
Hi Nabila, we really appreciate you taking the time to leave your feedback and a five star review for the team in Gloucester. Fantastic to see the hard work that Shannon & Jasmine's hard work recognised by our brilliant customers. Thank you, Rhys
5/5
GoogleI strongly recommend Andrew’s Estate Agents for any of your property sales. Cara is so friendly and has helped us find a lovely property. The Mortgage Advisor James is very professional and has provided us with a great deal that our Bank couldn’t match. They are always willing to go that extra mile to help their customers.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI have done viewed the house in Linden road, No 85 with your staff Ms.Jasmine Gyde on 26 th June. Jasmine was very approachable, helpful and showed the house in a calm manner. She was able to answer all my queries. I was so happy with her attitude and service.
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