Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI couldn’t recommend Tay enough. I had Toni looking after me and her response times were incredible. She made the full process a lot more stress free and easy for myself. Always was there to answer my questions and problem solve for me.
Katy · 22 November 2023
Agent replied · 19 June 2024
Hi Katy, thank you for taking the time to recognise Toni through your fantastic 5 star Google review! At Tay letting, we understand how checking out / moving home can be stressful. This is why we work hard to make the process as easy and smooth as possible. Please reach out if we can be of further assistance.
★★★★★ 4/5
GoogleI love the type of properties put out. I am yet to get a viewing yet though. I am looking for a 2bed property in Glasgow and environs. Been pretty difficult getting a 2bed even after offering to pay 3months in advance + guarantor. Really need help urgently. Thanks
George · 20 June 2023
Agent replied · 19 June 2024
Hi George! Thank you for your feedback. We are experiencing an unprecedented level of interest for two bedroom properties at the moment which means all of our properties booking up viewings quickly. Please drop us an email to enquiry@tayletting.co.uk, we can see if we have anything suitable on the market that we can suggest to you.
★★★★★ 5/5
GoogleSam has been brilliant with a recent issue. All the staff have actually been really helpful. It’s very much appreciated.
Laura · 16 April 2024
★★★★★ 5/5
GoogleLouise Hamilton is an amazing property manager she helped with a lot of things which i greatly appreciate.
Aya · 20 May 2024
★★★★★ 5/5
GoogleExceptional service Maya and Susi. Their communication is both efficient and pro-active, never letting us feel like we dont know what is happening with our property. They really are a joy to work with.Amazing team and we feel safe in their hands.
Elaine · 22 November 2023
Agent replied · 19 June 2024
Hello Elaine, what a fabulous review! All at Tay Letting completely agree! Maya and Susi are on the ball and do all they can to ensure they deliver the best possible customer service to all our landlords and tenants. We appreciate you taking the time to leave your 5 star Google review. Thank you!
★★★★★ 5/5
GoogleHave been living in Tay Letting's apartment for over a year. Whenever something needs to be repaired, Amy can always help me contact the contractor quickly. Thank her very much for the help and efforts.
Sean · 16 April 2024
Agent replied · 24 December 2024
Hi Son, what lovely feedback! Amy and the team at Tay Letting are thrilled you have taken the time to leave it! Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleI've been renting through Tay Letting for over 4 years, and they have always been great at communicating with me and sorting anything out when needed.
Louise Hamilton, in particular has always been great in keeping on top of issues as they arise
Marc · 23 October 2023
Agent replied · 19 June 2024
Hi Marc, Louise and the team at Tay Letting would like to thank you for your awesome 5 star Google review. It's always great to hear from tenants and landlords. We appreciate you taking the time to do so. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleIt is always a pleasure to work with Toni! She is very professional which makes the communication easy and straight forward!!! It's great!! Anytime I need help, she give me her best advice. Thanks for your trust and your support Toni! 😊 …
Eva · 23 September 2023
Agent replied · 19 June 2024
Hi Eva, thank you so much for your lovely kind words! Toni is an absolute star and it's great to see her being recognised in the way.
★★★★★ 5/5
GoogleHave been living in Tay Letting's apartment for over a year. Whenever something needs to be repaired, Amy can always help me contact the contractor quickly. Thank her very much for the help and efforts.
Son · 21 March 2024
Agent replied · 19 June 2024
Hi Son, what lovely feedback! Amy and the team at Tay Letting are thrilled you have taken the time to leave it! Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleAlways great and prompt communication from Tay Letting with regards to job allocations. Their property management team are always both friendly and proactive during any communications we have with them, our recent dealings with Sydney at Tay Letting has been great. 5 star service!
Alpha · 24 August 2023
Agent replied · 19 June 2024
Hi Alpha Pest Solutions, Sydney, and everyone at Tay Letting would like to thank you for your lovely 5 star review. We understand the importance of clear and prompt communication, so appreciate being recognised for it. Thanks again!
★★★★★ 5/5
GoogleGreat company to deal with, would highly recommended, Laura was a delight to deal with.
Rebecca · 20 June 2021
Agent replied · 19 June 2024
Hi Rebecca, thank you for your kind review.
★★★★★ 5/5
GoogleBrilliant company to work with. Always fast response and very helpful. Sam has gone above and beyond on every occasion he’s helped us. I would recommend Tay Letting to anyone, the whole team are in excellent.
Thank you, Lisa 😊
Jess · 22 November 2023
Agent replied · 19 June 2024
Hi Jess, massive thank you from Sam and the team at Tay Letting for your fab review! Please reach out if we can be of further assistance.
★★★★★ 1/5
GoogleAfter viewing of the property, I had expressed my strong willingness for its application by phone and email but they didn't let me know the application process. They just informed me
few days later that "we have accepted an application for this property". It's not fair.
Seungman · 20 June 2023
Agent replied · 19 June 2024
Hello Seungman, we understand that you are disappointed you did not get the opportunity to apply for the property, however we are currently receiving a large number of requests to view and apply for properties we advertise, and we can only take one application forward to become a tenant.
★★★★★ 1/5
GoogleI had a viewing booked today and they cancel it 40 mins before. I have travelled from Edinburgh and booked time off from work, they did not bother to let me know in advance they can’t do the viewing anymore. Do not recommend.
Rux · 24 August 2023
Agent replied · 19 June 2024
I'm so sorry to hear of your experience Rux.
I can't find you on our system. Please feel free to reach out to us at Tay Letting and we can discuss further.
★★★★★ 5/5
GoogleTay Letting have been great property agents for me over the last 5 years. Thank you Laura, Toni and all the others I have interacted with over the years
Oliver · 20 June 2023
★★★★★ 5/5
GoogleAaron at Tay Letting was really helpful with helping me move into my new flat - super friendly and made the whole process as smooth as possible. The best experience I’ve had with any letting agency - would recommend!
James · 23 October 2023
Agent replied · 19 June 2024
Wow James!! Thank you so much for your kind words! We are delighted! We wish you every happiness in your new flat. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleToni Cochrane, Megan Bentley and Lauren Campbell are always a delight to deal with. Their expertise in property management in second to none. As a contractor, having office staff who understand property maintenance is hard to come by. Great work ladies!
Kirsteen · 24 August 2023
Agent replied · 19 June 2024
Hi Kirsteen, thank you for taking the time to recognise our awesome ladies from out end of property team. They are so on the ball and a credit to Tay Letting. They are delighted by your comments!
★★★★★ 5/5
GoogleTay Letting is the most professional letting agency that I have come across. Megan and Lucy are always helpful and friendly and resolve any issues that we have. Their levels of communication are exceptional and I would highly recommend them.
E · 24 August 2023
Agent replied · 19 June 2024
Hi E Sharma, Thank you so much for your wonderful 5 star review! It means so much. We work hard to deliver the best customer service and to be recognised for this is just everything to us.
★★★★★ 5/5
GoogleI really thank you to the property manager who provide me the fast and efficient service to repair the boiler for us I thank you to the whole team of Tay lettings much appreciated
10/10
Mohammad · 22 December 2023
Agent replied · 19 June 2024
Hi Mohammad, thank you from all the team at Tay Letting for taking the time to thank us for our fast and efficient service. We strive to deliver the best possible customer service to all our clients and to be recognised for this means everything! Please reach out if we can be of further service.
★★★★★ 5/5
GoogleI highly recommend Tay Letting having been a tenant with them for several years now. The service I have received from Louise and her colleagues has always been professional, very efficient and friendly. It is a pleasure being a tenant with them.
Melissa · 20 June 2023
Agent replied · 19 June 2024
Melissa!! Thank you so much for your wonderful 5 star review!!
Louise and the team are delighted to hear you are happy with our service and we look forward to looking after you for many years to come!
★★★★★ 5/5
GoogleCarly, she's great and she works hard. Thanks to her prompt help it only took us two days to get everything done since we decided to rent this property. Thank you for everything.
Yuan · 21 January 2024
Agent replied · 19 June 2024
Hi Yuan, it is lovely to hear about the quality service you received from Carly at Tay Letting. We work hard to ensure all our clients are looked after to the best of our ability. Thank you so much for taking the time to leave your lovely 5 star review.
★★★★★ 5/5
GoogleRenting with Tay Letting has been a dream - mainly due to the quick and efficient management of Teigan. Any issues we come across are dealt with and actioned within the day, sometimes within the hour. Can't recommend enough.
Erin · 24 August 2023
Agent replied · 19 June 2024
Hi Erin. we are delighted to hear you are having a great tenancy with Tay Letting! We work hard to ensure our landlords and tenants are looked after... and yes, Teigan is awesome!!
★★★★★ 5/5
GoogleI’m a regular in the Tay Letting office and It’s a pleasure dealing with the girls there. Samantha, Karen and Megan, are amazing and always look after me, even when I return keys late! Keep up the good work!!
Danny · 24 August 2023
Agent replied · 19 June 2024
Hi Danny, It's always a pleasure to work with you! Thank you so much for taking the time to leave your 5 start review. It is most appreciated!
★★★★★ 5/5
GoogleTay Letting is one of my favourite companies to do business with. They are highly professional and well organised. Karen and the rest of the team are always so pleasant to work with. Highly recommend!
Tim · 22 November 2023
Agent replied · 19 June 2024
Hi Tim, Karen and the team ay Tay Letting are thrilled you have taken the time to leave such a lovely 5 star Google review! Thank you. Please reach out if we can be of further assistance, we would love to assist.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
