TAY LETTING Glasgow reviews

★★★★★ 5/5

Google

Manage a few of my properties. Every staff member from Tay Letting i have dealt with have been diligent, reactive and helpful. Often go above and beyond to resolve matters for me. Extremely happy with their service.

Scott · 23 September 2023

★★★★★ 5/5

Google

I've been with Tay for about 4 years now, and they're extremely competent and quick to address problems. Sam Wigham in particular really saved me this morning when I locked myself out. Excellent service and follow through.

Aurelie · 24 August 2023

★★★★★ 5/5

Google

Toni at Tay Letting has been very helpful and quick to respond throughout the process. She has enabled everything to be resolved promptly and with all parties in agreement.

Ewan · 20 February 2024

★★★★★ 5/5

Google

Meagan and Louise were very helpful through the whole process

Lesley · 16 April 2024

★★★★★ 5/5

Google

I've had a great experience with Tay letting with the flat I'm currently living in. Kirsty has handled every single one of my queries efficiently and with a true kindness I've rarely encountered before! I would definitely recommend renting from Tay Letting, they're responsive and care about their clients.

Juliette · 20 June 2022

★★★★★ 5/5

Google

Thank carly.smith for your outstanding service and efficiency during my renting process. Your prompt responses and attention to detail made everything seamless. I highly recommend your services to anyone in need of renting. Fantastic job!

Jiabo · 23 September 2023

★★★★★ 5/5

Google

Our first time using Tay Letting and would highly recommend. Aaron helped us through the whole process, promptly answering all our question and keeping us updated on our application. Couldn’t have gone any smoother, Thank you!

Jessie · 24 August 2023

★★★★★ 1/5

Google

I am really struggling to get Tay Lettings to take any responsibility for the unethical way the landlord treated us during our stay. In fact during my emails with Scott who is handling deposits, I have been ignored on most of my valid points in spite of already receiving an apology from Lisa. It is my understanding that an apology is an admission of wrongdoing. This is causing significant stress to me and my partner. After I have paid for a professional cleaning service, Tay lettings is attempting to charge me hundreds of pounds for a cleaning fee and to make deductions to the deposit for a tv bracket which I spent good money installing safely to improve the property. We are now in dispute and receipts will be provided if necessary. The negligence of the landlord was the reason we moved out. Cheap fire alarms that were used were faulty. One of the tradesmen that worked for the landlord was explicitly racist towards the Pakistani community, which was totally unacceptable, and they never turned up for the jobs unless they were nagged for weeks. This is the most unethical landlord I have ever dealt with and Tay Lettings are ignoring all of my points in the emails. I can only now assume that they operate to the same standard of ethics for which Lisa apologised. I am now seeking legal representation for separate cases. The way this impacted my partner's health issues was significant as it caused a lot of stress. And we also lived in a dangerous environment due to dust from the ceiling, improper structural repairs, extensive drug use in the building, broken locks on the main door that were never fixed, the list goes on. Working with landlords like this and taking their side will only degrade the reputation of this business. Obviously there are good people working there, but ethically they are falling down on their obligations, legally (for one, according to the 2019 tenants act, professional cleaning fees cannot be forced on tenants - subject to a £5000 fine - there is a professional cleaning fee deducted but I have proof that I did pay for professional cleaning already) and morally. I will update the review if the issues are resolved to reflect my experience but as it stands I could not recommend working with this company or its associates.

Christopher · 20 June 2022

★★★★★ 5/5

Google

Tay letting we’re friendly, helpful and efficient from start to finish! Toni C made the end of tenancy process simple and stress free. Thank you to all the team

Alison · 21 January 2024

★★★★★ 5/5

Google

I would like to say the End of Tenancy Team at Tay Letting are a pleasure to deal with Lauren, Megan and Toni. If you are looking for an Agent , Tay Letting are Gteat

Charles · 24 August 2023

★★★★★ 5/5

Google

We had an issue with our wine cooler and Sam at Tay Letting was prompt in getting the problem resolved. The whole team at Tay Letting are just the best in handling any customer issue.

Ayoti · 24 August 2023

★★★★★ 5/5

Google

Paul and I are delighted to work with Tay letting in respect of their HMO Properties. Particularly impressed with Lisa and Yasmin who between them make the whole process of team working easy and enjoyable.

Craig · 24 August 2023

★★★★★ 5/5

Google

Carly, is very helpful in coordinating the moving process. He is very detailed with the inventory report. We are very satisfied with the service that he has provided. A trusty letting agent, we highly recommend it.

Maycie · 25 July 2023

★★★★★ 1/5

Google

crooks! treated disgracefully when moving out. wanting money for cleaning that was never carried out, marks etc that were there before we moved in. withdrew an unreasonable amount of deposit. honestly shocking

Antonia · 23 October 2023

★★★★★ 5/5

Google

Sam Wigham at Tay Letting has been phenomenal. He has always responded and attended to our needs quickly, as well as going the extra mile. Great guy and deserves all of the credit.

Tom · 29 September 2023

★★★★★ 5/5

Google

Sam Wigham at Tay Letting has been phenomenal. He has always responded and attended to our needs quickly, as well as going the extra mile. Great guy and deserves all of the credit.

Thomas · 23 September 2023

★★★★★ 5/5

Google

Fantastic company to work with. We have been letting through Tay for almost 10 years now, various properties. Always great service before and during tenancy. Very reactive maintenance team. Highly recommended.

Galina · 23 October 2023

★★★★★ 5/5

Google

The Team at Tay Letting are extremely professional and provide an excellent service to us, as a main contractor. KS Fulfilment work with Lauren, Toni, Megan, Karen and Sam on a daily basis.

Yvonne · 24 August 2023

★★★★★ 3/5

Google

It has been 10 days since I paid my deposit and nobody has got back to me after 1 email and 4 phone calls. EDIT: I have been contacted and given apologies for the lack of communication. In addition I have been allowed to move in the property earlier, which is what I had asked for.

Alan · 20 June 2020

★★★★★ 5/5

Google

The team at Tay Letting are excellent at what they do. Their management processes are straightforward yet robust. I'd highly recommend them to any Landlord.

Andy · 20 February 2024

★★★★★ 5/5

Google

Been working with team for a couple of years now - Sam, Teigan, Syndey, Lucy, Louise, Megan and Lisa. Always very professional in their approach and communications and easy to work with.

All · 24 August 2023

★★★★★ 5/5

Google

Would recommend Tay Letting Very Professional, when tenant gave notice to leave Toni organized checkout and delt with all aspects. Aaron quickly found a new tenant and moved in all hassle free.

Robert · 24 August 2023

★★★★★ 5/5

Google

Excellent service especially from Toni Cochrane and Janey Sutherland. Highly Recommended. As part of the Maintenance team in Dundee Tay Lettings are always extremely Professional and efficient. Always a pleasure.

Paul · 23 September 2023

★★★★★ 5/5

Google

Have used Tay Letting for a number of years now. Really happy with the service they provide. I tend to deal with Sam Wigham, who is especially helpful. Thanks - Jamie

Jamie · 24 August 2023