Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI've been a customer for almost 3 years. Their service is excellent, very professional and fast. Louise Hamilton has been outstanding resolving our flat enquiries.
Eduardo · 23 September 2023
Agent replied · 19 June 2024
Hi Eduardo, thank you for your lovely 5 star review. Louise and all at Tay Letting appreciate you taking the time to do so. If we can be of further assistance please do reach out.
★★★★★ 1/5
Googleabsolutely horrendous experience. Have been hounding me to pay thousands in rent despite refusing point blank to fix their dampness ridden apartments with health hazardous issues, urine on carpets from bathroom leaks, black mould all over walls. We had to abandon the apartment for our own safety due to it and they have harassed us for rent ever since, even turning up to the property and calling personal mobile numbers, WhatsApp etc. absolutely disgusting staff.
C · 20 June 2023
Agent replied · 19 June 2024
Hi C C, whilst we recognise that there are issues in the property, you have been asked on several occasions to move out due to significant works being required to the property, following a leak. You have chosen not to surrender the keys and therefore continue to occupy the property.
Should you wish to discuss this matter further with a member of our team, please don’t hesitate to get in touch with us on 0141 336 6232.
★★★★★ 5/5
GoogleSam is our agent after having 4 previous ones. By far the only one who has given us a 5 star service
Yael · 23 October 2023
Agent replied · 19 June 2024
Hi Yael, Sam is indeed a superstar! Thank you from all at Tay Letting for leaving your 5 star Google review!
★★★★★ 5/5
GoogleSam has been my agent from tayletting helping out with my issues. He proactively helped me out in getting the issues fixed
Vaibhav · 23 October 2023
Agent replied · 19 June 2024
Hi Vaibhav, thank you taking the time to leave your 5 star Google review. We appreciate the feedback and it's always great to here how our team have helped solving issues. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleI had a fantastic experience with Tay, many thanks to the outstanding assistance provided by Sam Wigham during our tenancy. He is incredibly helpful, attentive, and made the whole process seamless. Once we settled in, Sam Wigham, the property manager, continued to impress us with his professionalism and quick response to any inquiries we had. Overall, I highly recommend this agency for their excellent team and exceptional service throughout our tenancy.
Aref · 23 September 2023
Agent replied · 19 June 2024
Hi Aref, Thank you for the lovely feedback regarding your experience with Sam. We are all delighted to read such a lovely 5 star review.
★★★★★ 5/5
GoogleAaron and Cheryl made the process of moving into our new flat incredibly smooth. Professional service with great communication throughout. Would highly recommend.
Jack · 23 September 2023
Agent replied · 19 June 2024
Hi Jack, we are delighted to hear Cheryl and Aaron helped you move smoothly into your new home. Thank you for taking the time to leave your 5 star review! We wish you every happiness.
★★★★★ 5/5
GoogleCameron was very helpful. He always replied to queries quickly and helped us through the process. We’ve been very happy with Tay lettings so far.
Heather · 25 July 2023
Agent replied · 19 June 2024
Hi Heather, thank you for taking the time to leave you 5 star review. Cameron is delighted to be recognised personally! Please reach out if we can be of further assistance.
★★★★★ 4/5
GoogleToni Cochrane has been very helpful and supportive throughout the process of changing tenants. She always replies promptly, and cheerfully.
Jane · 22 November 2023
Agent replied · 19 June 2024
Hi Jane, Toni is delighted you have taken the time to leave your Google review. If we can be of further assistance please reach out.
★★★★★ 5/5
GoogleAll good from viewing till our move. They are very responsive to our queries and coordinating with other vendors. Appreciate the entire teams help, especially Lucy.
Aneesh · 20 June 2023
Agent replied · 19 June 2024
Hi Aneesh! Thank you for taking the time to leave us at Tay Letting a 5 star review. We really appreciate hearing how the team has helped you. I will pass on your thanks to Lucy. She'll be thrilled!
★★★★★ 5/5
GoogleI had and small issue with some documentation, and Yasmin was extremely quick to resolve and incredibly helpful.
Great service, thank you.
Elisabetta · 23 September 2023
Agent replied · 19 June 2024
Hi Elisabetta, thank you for taking the time to leave your lovely 5 star review. It's great to hear Yasmin speedily resolved your issue to your satisfaction. Please reach out if we can be of further assistance, we would be delighted to help!
★★★★★ 5/5
GoogleI had a fantastic experience with Tay, thanks to the outstanding assistance provided by Carly Smith during our move-in procedures. She was incredibly helpful, attentive, and made the whole process seamless. Once we settled in, Sam Wigham, the property manager, continued to impress us with his professionalism and quick response to any inquiries we had. Overall, I highly recommend this agency for their excellent team and exceptional service throughout our tenancy.
Divin · 24 August 2023
Agent replied · 19 June 2024
Hi Divin, what a lovely 5 star review!! Thank you so much for taking the time to leave it! We are thrilled to hear about your seamless with Tay lletting. Carly and Sam are wonderful and work very hard to deliver a top quality service to our clients at Tay Letting. Please reach out if we can be of assistance.
★★★★★ 5/5
GoogleSam has been very attentive and helpful throughout when any issues have arose! Sam goes above and beyond.
Abbie · 22 December 2023
Agent replied · 19 June 2024
Hi Abbie, Sam and the team at Tay Letting are delighted you have taken the time to leave such a lovely 5 star review! Please reach out if we can be of further assistance, we would love to help.
★★★★★ 5/5
GoogleI can only recommend Tay Letting Glasgow and the way they helped me throughout the entire process of my move. Ivy, my lettings negotiator, has been incredibly helpful, has always responded quickly and kindly, and always followed up and answered any questions I had throughout the process. All the communication from Tay Letting has always been very clear, and my interactions were very pleasant. Thank you for your help, I really appreciate it!
Peter · 20 June 2023
Agent replied · 19 June 2024
Hi Peter, thanks for the great review for Ivy and Tay.
★★★★★ 5/5
GoogleI have been renting my property with Tay Letting for the last 4 years since moving overseas. It has been a smooth, relatively stress free experience the whole time. Tay Letting have always managed the advertising, tenant approval process, credit checking and the entire rental period. Any issues were always reported to me immediately with discussion around how to proceed with the management. They have always kept in touch with me regarding any maintenance and inspection results.
I would highly recommend Marc and his amazing team if you are looking for someone to manage your property.
Alison · 21 June 2019
★★★★★ 5/5
GoogleHelpful and efficient, Samantha went the extra mile to support a remote viewing with Maja ensuring clear communications between all parties throughout
Richard · 24 August 2023
Agent replied · 19 June 2024
Hi Richard, Samantha and Maya are delighted to be recognised for their customer service! They really do go the extra mile so your lovely 5 star review is very much appreciated.
★★★★★ 5/5
GoogleLauren Campbell has been very efficient dealing with tenants and handover
Susan · 16 April 2024
Agent replied · 19 June 2024
Hi Susan, thank you so much for your kind words and lovely 5 star Google review! Lauren Campbell is an absolute gem! She works hard to ensure everything goes as smoothly as possible for her clients. Thank you so much for taking the time to recognise her.
★★★★★ 5/5
GoogleMy experience with Tay letting has been great and Sam is always very efficient and helpful with any issues or queries
Amy · 24 August 2023
Agent replied · 19 June 2024
Hi Amy, Thank you so much for your 5 star review. Sam, and all at Tay Letting work hard to ensure all issues are resolved efficiently. We appreciate you taking the time to recognise it.
★★★★★ 5/5
GoogleTay Letting are always a pleasure to deal with, and Carly was no exception. I highly recommend them as consummate professionals!
Egg · 24 August 2023
Agent replied · 19 June 2024
Hello Fhhh, thank you for your lovely comments and 5 star review! Carly and the team at Tay Letting are delighted you took the time to do so.
★★★★★ 5/5
GoogleI have dealt with Tay letting since my company started. They have helped dramatically build my business and reputation. For that I will forever be in there debt and always be loyal to them.
I would like thank all the agents that have helped such as Toni Cochrane, Megan Bently, Lauran Campbell and Cheryl Tait. If I've missed anyone, I apologies.
With many thanks.
Jason McKay
Trim Yer Bush
Jason · 24 August 2023
Agent replied · 19 June 2024
Hi Jason, thank you so much for your kind words! We are thrilled you took the time to leave us such a lovely 5 star review.
★★★★★ 5/5
GoogleLouise is the most amazing property manager and deals with any issue swiftly and patiently, thank you so much!
Lucia · 23 September 2023
Agent replied · 19 June 2024
Hi Lucia, thank you very much for leaving your 5 star review! We, at Tay Letting, appreciate you taking the time to do so.
★★★★★ 5/5
GoogleMade everything so easy and straightforward, really quick response times and Aaron made everything so simple. Thanks to the whole team!
Leo · 25 July 2023
Agent replied · 19 June 2024
Hi Leo, thank you for taking the time to leave Aaron, and the team at Tay Letting, a lovely five star review, We are delighted! We work so hard to make things go as smoothly as we possibly can for our clients, its great to hear we have achieved this.
★★★★★ 5/5
GoogleMy partner and I moved into a property just outside of St. George's Cross and we enjoyed our time immensely. The flat was perfect for a couple, small but homely and very well kept and furnished. We had no fuss moving in and out of the property, finding everyone at Tay communicable and effective. During our tenancy, we very rarely had to be in touch with them as everything was perfect. They were also very reasonable and prompt in returning our deposit to us. We can't thank Tay Letting enough for giving us the opportunity to rent an apartment that gave us such happy memories :)
Ewan · 20 June 2022
Agent replied · 19 June 2024
Hi Ewan, thank you so much for sharing your experience with us, and delighted to hear you have enjoyed your time with us!
★★★★★ 5/5
GoogleSo far good experience, professional and detailed move-in information, special thanks to Carly Smith
Amber · 22 December 2023
Agent replied · 19 June 2024
Hi Amber, we are delighted to hear you have had such a good experience with Tay Letting. We would like to invite you to reach out if we can be of further assistance.
★★★★★ 5/5
GoogleWe have been a contractor for Tay for a few years now and the growth the company have experienced is down to the work of the entire team behind the scenes.
Sam, Teigan, Sydney, Lucy, Louise, Lisa and Hannah are a credit to the company in making sure any works are carried out as efficiently and quickly as possible.
Keep up the good work guys!!
Local · 23 September 2023
Agent replied · 19 June 2024
Hey local window care and repair, thank you for your lovely 5 star review! Sam, Teigan, Sydney, Lucy, Louise, Lisa and Hannah work very hard to deal with any issues smoothly and professionally. Thank you so much for recognising that.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.