Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve used a few letting agents over the past ten years, my most recent was with Tay Letting and the service I received from Sam was second to none. Couldn’t ask for any more, always kept appraised of dates/times etc - I would highly recommend
Baz · 24 August 2023
Agent replied · 19 June 2024
This is music to our ears! Thank you so much Baz for leaving Sam such a great 5 star review. He's chuffed to bits... as are we!!
★★★★★ 5/5
GoogleI have had an excellent experience with Tay Letting. James was very helpful and always prompt when replying to emails and answering any questions I had. The whole process has been very smooth. Would recommend this agency.
Ellen · 20 February 2024
Agent replied · 19 June 2024
Hi Ellen, we are delighted to hear you have had an excellent experience with Tay Letting! James, and all the team at Tay Letting would like to thank you for taking the time to leave such a lovely 5 star Google review. Please reach out if we can be of further assistance.
★★★★★ 4/5
GoogleWe were pleased with the speed with which our problem was attended to. Amy was regularly in touch and ensured the job was completed within reasonable time. Wishing the whole team a successful year!
Nadia · 16 April 2024
Agent replied · 19 June 2024
Hi Nadia, thank you for taking the time to leave Amy and the team a 4 star Google review, and your lovely good wishes. We work hard to ensure all maintenance issues are completed asap and we update regularly. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleI phoned up to do with a problem regarding my electric supply. Yasmin told me exactly what I needed to do to resolve this, and went above and beyond telling me how to get the electricity company to reply to me. Thanks Yasmin
Ben · 23 September 2023
Agent replied · 19 June 2024
Hi Ben, thank you for your awesome 5 star review! Yes our Yasmin is on the ball and always happy to help! Thank you from all at Tay Letting for the shout out!
★★★★★ 5/5
GoogleI’m a contractor who works closely with the property managers in dealing with tenant requests and maintenance etc, in particular , property manager Sam Wigham.
He’s always able to provide us with the details we require to get the jobs he sends done quickly.
More importantly he does legwork with regards to tenants and landlords so that we, as contractors, can concentrate on what we need to do.
It’s ashame that he’s moving onto another company as he’s made working with Tay a breeze!
Cheers!
Sandy
Sandy · 20 April 2024
Agent replied · 19 June 2024
Hi Sandy, thank you for your lovely words! All at Tay Letting, especially Sam, Sydney, Lucy, Louise, Teigan, Lisa and Megan, are delighted you have taken the time to leave such a fantastic 5 star review! We strive to ensure all maintenance issues are resolve swiftly and smoothly, which we achieve by working closely with our contractors. It's team work! ...so thank you too!
★★★★★ 5/5
GoogleGreat and professional service!
I can't believe I'm writing a positive review for a lettings agency, but here we are!
I went to quite a few viewings recently, looking for a flat to rent in Glasgow. The ones by Tay letting were the best organised, and all the flats matched the descriptions really well. Good communication throughout, and everting was running smoothly.
I ended up renting from somewhere else, but this was just because the flat was slightly better than what Tay had. But I still wanted to write a review, as they honestly stood out (I had some really quite terrible experiences as well with other companies).
Next time I rent, I'll definitely look up Tay again!
H · 16 April 2024
Agent replied · 19 June 2024
Hi H, everyone at Tay Letting are totally blown away by your lovely 5 star Google review! We are delighted to have delivered such quality customer service, but even more thrilled you have taken the time to share your experience online. Please reach out if we can help you in the future. It would be a pleasure!
★★★★★ 5/5
GoogleI recently rented an apartment through Tay Letting. Cameron Grant took care of me. He helped me a lot in everything. He did his best to make process comfortable for me. Many thanks to Cameron Grant.
Osman · 9 January 2024
Agent replied · 8 January 2025
Hi Osman, thank you so much for taking the time to leave such a lovely 5 star review. Cameron is delighted to be personally recognised. Everyone at Tay Letting wish you a very happy tenancy, and if we can be of further assistance please reach out.
★★★★★ 5/5
GoogleI have been really delighted with the service from Tay Letting. i have not rented for a long time and expected problems! Carly Smith is a star. She has been in constant communication, resolving any issues promptly and politely. Highly recommended.
Julie · 24 August 2023
Agent replied · 19 June 2024
Hi Julie, thank you for taking the time to leave such a lovely 5 star review. Carly is indeed a star! She works hard to look after her clients and appreciates, as we do, you taking the time to say. Please let us know if I can be of further assistance.
★★★★★ 5/5
GoogleTay were absolutely fantastic in helping me find the perfect flat when I moved to Glasgow. They went above and beyond at every step of the way. Special thanks to Allan Dowie and Carly Smith! Highly recommended.
Matthew · 22 November 2023
Agent replied · 19 June 2024
Hi Matthew, thank you so much for your 5 star Google rating. It is much appreciated. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleMeaghan was really helpful, promptly answering emails from myself and answering every question I had. She also helped me get moved into my new address swiftly on a tight deadline.
Isaac · 16 April 2024
Agent replied · 19 June 2024
Hi Isaac, Meaghan and the team at Tay Letting are delighted you have taken the time to share your positive experience and award us a 5 star Google review! We wish you lots of joy in your new home.
★★★★★ 5/5
GoogleI really can't thank Tay letting for everything they do for me! Especially Louise from maintenance nothing has ever been a problem any repairs etc.... quick and efficient they do exceed my expectations and more so thank you
Louise · 23 October 2023
Agent replied · 19 June 2024
Hi Louise, thank you so much for your kind words! Louise and all at Tay Letting are delighted you have taken the time to leave such a wonderful 5 star review. If we can be of further assistance please do reach out.
★★★★★ 5/5
GoogleHave been renting under Tay Letting for about 4 months now and the whole process has been great from the application onwards. They have been extremely helpful with any issues and not hesitated to help sort them out as fast as possible.
I have been dealing with Sam Wigham on Fixflo with any issues noticed after moving in and he has had them sorted very quickly - my bed actually broke recently and he sorted this out getting a new one to me within the day.
Can’t recommend enough have been great especially compared with previous letting agents I’ve rented from.
Campbell · 20 February 2024
Agent replied · 19 June 2024
Hi Campbell, thank you for your fantastic feedback and 5 star Google review! It's always a pleasure to hear such lovely things about Sam and the team at Tay Letting. We work hard to deliver the best customer service possible. We wish you every happiness in your new home. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleHave been renting under Tay Letting for about 4 months now and the whole process has been great from the application onwards. They have been extremely helpful with any issues and not hesitated to help sort them out as fast as possible.
I have been dealing with Sam Wigham on Fixflo with any issues noticed after moving in and he has had them sorted very quickly - my bed actually broke recently and he sorted this out getting a new one to me within the day.
Can’t recommend enough have been great especially compared with previous letting agents I’ve rented from.
Cameron · 14 February 2024
Agent replied · 10 December 2024
Hi Campbell, thank you for your fantastic feedback and 5 star Google review! It's always a pleasure to hear such lovely things about Sam and the team at Tay Letting. We work hard to deliver the best customer service possible. We wish you every happiness in your new home. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleExtremely helpful and easy to work with. Sorted me and my friend a flat for our studies.
In particular Aaron who we were working with was great. Very helpful and quick to get back to any concerns we had.
Struan · 24 August 2023
Agent replied · 19 June 2024
Hi Struan, thank you for leaving Tay Letting a lovely 5 star review. We understand how stressful it can be moving during your studies which is why we strive to make the process as smooth as possible. We wish you a very happy tenancy Struan. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleI have had a great experience with Tay letting, right from the viewing the property to then moving out. They where always quick to reply and very on the ball. Special thanks to Kirsty who dealt with everything, would highly recommend!
Alex · 20 June 2023
Agent replied · 19 June 2024
Hi Alex, thanks for given Kirsty and Tay a five star review. We're glad everything went well for you.
★★★★★ 5/5
GoogleTay lettings helped me and my flatmate find a great property that works for both of us. The move in was very smooth and hassle free. Aaron has been super helpful and very communicative throughout the enitre process.
Ambreen · 24 August 2023
Agent replied · 19 June 2024
Hi Ambreen, Thank you for giving Arron and Tay letting such a lovely 5 star review!! Its much appreciated!
★★★★★ 5/5
GoogleI must admit the experience I have had with Tay Lettings has been excellent. Attentive, quick to response to queries and very organised. A highly professional outfit who I would recommend to anyone.
Carlo · 22 December 2023
Agent replied · 19 June 2024
Hi Carlo, we are delighted by your kind words! We strive to deliver excellent customer service to all our clients, and to be recognised for this means everything. Thank you so much for taking the time leave your review. Please reach out if we can be of further assistance, we would be delighted to help.
★★★★★ 5/5
GoogleExcellent experience with their lettings team. Aaron is a pleasure to deal with - always responsive and helpful. Highly recommend to potential tenants and prospective landlords looking for a trustful company to let with.
Ben · 22 November 2023
Agent replied · 19 June 2024
Thank you Ben! We are delighted to receive such a lovely 5 star Google review. Please reach out if we can be of further assistance, we would be delighted to help.
★★★★★ 5/5
GoogleTay Letting have been so professional. Toni has been so helpful, brilliant communication and has helped me to resolve issues promptly. Highly recommend Toni and Tay Letting.
M · 16 April 2024
Agent replied · 16 April 2026
Hi Michelle, thank you for your kind words! Toni and the team are chuffed to bits to be recognised for our work and customer service. Thank you for taking the time to leave it.
★★★★★ 5/5
GoogleJust wanted to say a thank you to Sam and Tay Letting for their excellent service - throughout our dealings with them they have been helpful, reliable and speedy, giving clear choices and getting things done. Highly recommend
Robin · 25 July 2023
Agent replied · 19 June 2024
Hi Robin, thank you for the lovely 5 star review. Sam and the team are delighted to hear you highly recommend us! We strive to deliver the best customer service so we appreciate being recognised.
★★★★★ 5/5
GoogleCheryl has been excellent in keeping me posted regarding Flat3/2 80 Ferry she has made the process of changing tenants and repairs and quotes etc very easy. She has been on the ball ! Excellent service
Lesley Hirst
Lesley · 25 July 2023
Agent replied · 19 June 2024
Hi Lesley, thank you so much for taking the time to leave a fabulous 5 star review! Our Cheryl is indeed on the ball! She works hard to ensure she delivers the best customer service. Thank you for posting
★★★★★ 5/5
GoogleTay Letting have been so professional. Toni has been so helpful, brilliant communication and has helped me to resolve issues promptly. Highly recommend Toni and Tay Letting.
Michelle · 21 March 2024
Agent replied · 19 June 2024
Hi Michelle, thank you for your kind words! Toni and the team are chuffed to bits to be recognised for our work and customer service. Thank you for taking the time to leave it.
★★★★★ 5/5
GoogleI needed help dealing with problems in a property managed by Tay Letting. Sam Wigham was exceptionally understanding and efficient, following up developments and communicating frequently. His support was invaluable in solving the problem. Thank you.
Valerie · 24 August 2023
Agent replied · 19 June 2024
Hi Valerie, Thank you for Sam's lovely feedback! We are very proud of our team at Tay Letting. Sam always goes the extra mile to ensure any issues are delt smoothly and effectively.
★★★★★ 5/5
GoogleI had a great experience with Tay Letting. Cheryl has been so helpful throughout the whole journey. I always received calls and emails back in a timely manner and she was a joy to work with!
Juliana · 24 August 2023
Agent replied · 19 June 2024
Hi Juliana, it's great to hear you have had such a great experience with Cheryl and Tay Letting. We appreciate you taking the time to leave such lovely 5 star review.
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