Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe recently used Tay Lettings for a rental in Glasgow and both Sammy and Carly were a pleasure to deal with. Clear communication all the way with viewings and on the contract side of the rental process.
Looking for a new family home is a stressful process, so I am grateful to Tay for making this as smooth as possible.
Scott · 23 September 2023
Agent replied · 19 June 2024
Hi Scott, we are delighted to hear Carly and Sammy took the stress out of the process for you! Thank you so much for leaving such a lovely 5 star review and we wish you every happiness in your new home!
★★★★★ 5/5
GoogleOverall my experience with Tay letting has been very positive. Communication has been very good and any issues reported have been dealt in a very timely manner. Sam Wigham has been a particular highlight as he has been at the forefront and helped when needed. I would recommend Tay letting.
D · 28 April 2024
Agent replied · 19 June 2024
Hi D C, thank you for your kind review, Laura is fantastic! We appreciate your feedback.
★★★★★ 5/5
GoogleWe're just about to start renting a flat and we feel quite lucky it's with Tay! We've been communicating with Aaron who is frankly the epitome of excellent customer service; super kind, friendly, professional and responsive. He has made us feel reassured through that stressful period that is changing flats. We sincerely thank you so much Aaron for all your help!
Efstathia · 24 August 2023
Agent replied · 19 June 2024
Thank you so much Efstathia for your kind words! Aarron and all at Tay Letting are thrilled. We work very hard to deliver the best customer service and to be recognised for this is much appreciated. W hope you are very happy in your new home.
★★★★★ 5/5
GoogleMy experience of Tay Letting, and particularly my contact there, Sam Wigham, has been entirely positive. As a landlord, the agency has been changed hands many many times, but Tay has proved the most efficient by quite a long way. Sam has been a delight to deal with, extremely organised, responded immediately to my various reasonable and not so reasonable demands and been extremely good at keeping costs down. I should also say, from talking to my various tenants over the years, that they seem to be a pretty good agency for tenants too. Everybody’s happy which is not always the case.
LOUISE · 28 April 2024
★★★★★ 5/5
GoogleThe Tay Letting team (especially Carly and Scott) were amazing to work with. Carly was extremely helpful, responsive and went out of her way to answer any questions. They made this (typically stressful) process easy with their assistance and guidance. The unit itself was in great condition and moving in was rather easy. I would recommend Tay Letting to anyone.
Julia · 20 June 2023
Agent replied · 19 June 2024
Hi Julia! Thank you for taking the time to leave such a glowing 5 star review for Carly and Scott. It is lovely to hear how supported you feel by our amazing team. We are always on hand if you need any further assistance.
★★★★★ 5/5
GoogleTay Letting have been very pro active in supporting me in letting my flat.
Louise Hamilton is the Property Manager i have interaction with and she is really responsive any time i get in touch and helps resolve any issues highlighted by tenants in good time also.
Good experience all round with Tay Letting so far.
Drew · 23 September 2023
Agent replied · 19 June 2024
Hi Drew, big thank you from Louise and all at Tay Letting for your lovely 5 star review! We are chuffed to bits. It's great to get feedback from landlords. Please reach out if we can be of further assistance we would be delighted to help.
★★★★★ 5/5
GoogleVery happy with them. The renting process was easy and without much hassle.
Usually quite quickly to answer to problems and appoint contractors to fix things that happen. Their reporting system makes it easy to report these things.
Shoutout to Sam for always picking up and solving our queries.
Guillermo · 20 February 2024
Agent replied · 19 June 2024
Hi Guillermo, Sam and the team at Tay Letting are delighted you have taken the time to leave such a lovely 5 star Google review. Thank you. It's great to hear we are getting it right for our clients!
★★★★★ 5/5
GoogleYasmin Chau from Tay Letting Glasgow has been first class from start to finish. Tenacious, very pleasant to deal with and super efficient. She resolved a complex and long standing issue with the utility company. In fact, more than that, she was able to get us compensation for the inconvenience we experienced. No mean feat! Angela and Scott Raworth
Angela · 20 June 2023
Agent replied · 19 June 2024
Hi Angela, everyone at Tay Letting would like to thank you for your review! Yasmin takes great pride in delivering first class customer service, so thank you for recognising that and taking the time to leave such a lovely 5 star review!
★★★★★ 5/5
GoogleFantastic experience with securing a rental property with Tay Letting. The staff were knowledgeable and down to earth, answering any questions we had and going above and beyond for us. Aaron was fantastic at keeping us informed of our application status throughout the process - what a star! Thanks again to everyone in the team!
M · 23 September 2023
Agent replied · 19 June 2024
Hi M Brady, thank you so much from all at Tay Letting for your kind words and lovely 5 star review! It's always fantastic to hear we are getting it right! We wish you a very happy tenancy. If we can be of further assistance please feel free to reach out!
★★★★★ 5/5
GoogleWe have been tenants with Tay Letting for nearly two years now. We have only had the best experiences with them. Prompt replies and fair inspections. I would especially like to thank Louise for her continuous professionalism and close and genuine attention and care to address any and all needs.
Elias · 22 December 2023
Agent replied · 19 June 2024
Hi Elias, Louise and the team are delighted you have taken the time to leave your lovely 5 star Google review! We appreciate your kind words.
★★★★★ 5/5
GoogleI've been renting from Tay for 4 years now and they've been so easy to work with, always responsive and quick to fix things. Louise Hamilton has been my property manager and she's been excellent throughout. I'm truly sad to be moving because a good letting agent is a magical thing.
Aurélie · 22 November 2023
Agent replied · 19 June 2024
Hi Aurelie, thank you for your lovely 5 star Googler review. Louise and the team at Tay Letting are so sorry to see you go! It's been great to have you as one of our tenants. Please reach out if we can be of further assistance. We would be delighted to help,
★★★★★ 5/5
GoogleQuick and smooth process from viewing a flat, applying and signing. Aaron was a huge help and quick to respond to each and every query we had. Toni was great and checkout and very understanding when we queried a charge we didn't agree with.
T · 16 April 2024
Agent replied · 19 June 2024
Hi TD, Thank you so much for your fabulous 5 star review! Aaron is delighted you took the time to post it. Everyone at Tay Letting wishes you every happiness in your new home. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleMy dealings with Lindsey have always been pleasant and professional.
Also dealing with Yasmin from
Accounts and Hannah and Lisa from compliance is always straight forward.
Maintenance issues dealing with Louise and Sam & Tiegan is always hassle free.
Getting keys from Sam and Karen at front desk also very straightforward and seamless!
Martin · 24 August 2023
Agent replied · 19 June 2024
Hi Martin, thank you for your lovely 5 star review. Lindsey is delighted to be mentioned personally. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleBoth me and my co tenant were extremely satisfied with the moving process. Lucy, our Letting Agent was very responsive, helpful and handled all our concerns and queries swiftly. Would definitely recommend this Letting Agency for a smooth transition, especially if you're looking for your first flat or if you want a speedy move in
Shashank · 20 June 2023
Agent replied · 19 June 2024
Hello Shashank, thank you for telling us about your letting experience with Lucy and the rest of the team at Tay. We wish you a very happy tenancy with your new landlords.
★★★★★ 5/5
GoogleI reached out to Sam Wigham as our point of contact for help with a reference, Sam was very quick in response and was very kind in helping.
I felt very looked after by my letting agency especially Sam with this as this hadn’t needed to be done
Thanks guys 😁
Jamie · 24 August 2023
Agent replied · 19 June 2024
Hi Jamie, Sam and Tay Letting would like to thank you for your lovely 5 star review. Sam works hard to deliver the best customer service possible to his clients. We appreciate you taking the time to recognise it.
★★★★★ 5/5
GoogleWe’ve worked with Tay letting for a few years now and have always had a great service with maintenance issues dealt with quickly and with good communication throughout the process. Special thanks to Lucy at the Glasgow office who’s always made any dealings we’ve had with Tay as easy as possible.
Darran · 24 August 2023
Agent replied · 19 June 2024
Hi Darren, thank you for your lovely 5 star review! Lucy and the team at Tay Letting chuffed to bits. If we can be of further assistance please get in touch
★★★★★ 5/5
GoogleOne of the best let agencies in the city. They have variety of flats in amazing locations.
Very professional and helpful employees especially Louise, my property manager. She is doing everything she can and beyond to smooth the process of moving in.
M · 20 February 2024
Agent replied · 19 June 2024
Hi M. Albi, Wow!! Louise and the team at Tay Letting are blown away by your awesome review! Thank you so much for taking the time to leave it. It is most appreciated!
★★★★★ 5/5
GoogleMaya has been an exceptionally helpful agent and mediator throughout our move to Glasgow. The process has been incredibly swift and stress-free, thanks to her haste in replying and sorting the relevant documentation. As such, I would highly recommend Tay Letting.
Matt · 20 February 2024
Agent replied · 19 June 2024
Hi Matt, big thank you from Maya and the team at Tay Letting for your awesome feedback! We understand how stressful the process can be and work hard to make the process as smooth as possible for our clients. Thank you again for our 5 star review
★★★★★ 5/5
GoogleA friend has highly recommended Tay letting to me, and I understood why after talking to Lee. Throughout the process, Lee has been exceptionally helpful in handling my enquiries. A trust worthy letting agent is paramount. I am looking forward my journey with the team!
Keep up the good work!
Arthur · 20 June 2023
Agent replied · 19 June 2024
Hi Arthur, thanks for taking the time to give Lee and us a review. We're always happy to receive feedback and we're glad your happy with our service.
★★★★★ 5/5
GoogleThis was my first time experiencing a change of tenants and I was super impressed by how smooth the process was. The whole team at Tay Letting were communicative and efficient throughout - thank you Meaghan, Toni and Louise for doing such a great job!
Alice · 23 October 2023
Agent replied · 19 June 2024
Hi Alice, we are delighted to hear you had such a positive experience with the team at Tay Letting. Meaghan, Toni and Louise work had to ensure your Tay Letting journey goes smoothly. Massive thank you from us all for leaving such a lovely 5 star Google review. Please reach out if we can be of further assistance.
★★★★★ 5/5
GoogleSam has been a great help to us in managing some issues with our property - always responsive, polite and friendly. Louise has been very responsive in assisting us with communication with our landlord and Carly helped make the move in process as smooth as possible.
Emma · 23 September 2023
Agent replied · 19 June 2024
Hi Emma, big thank you from the team at Tay Letting. We are delighted you have taken the time to write such a lovely 5 star review! It's always great to hear when our team knock it out the park! If we can be of further assistance please do reach out.
★★★★★ 5/5
GoogleExcellent service from Tay Letting in particular from Lucy Devine. Due to our circumstances Lucy went out of her way to secure for us the property that we wanted and ensured a smooth trouble free time with all the paper work and admin and then with the move in.
David · 20 June 2023
Agent replied · 19 June 2024
Thank you so much for sharing your experience with Tay Letting and taking the time to leave a 5 star review! Lucy will be delighted you took the time to do so. We wish you every happiness in your new home!
★★★★★ 5/5
GoogleHad an issue with an appliance and reported it easily. The response was very quick and the appliance was replaced within a week or so. Louise Hamilton was very nice, professional and quick during our correspondence.
Rebecca · 16 April 2024
Agent replied · 19 June 2024
Hi Rebecca, Louise and the team at Tay Letting are delighted by your feedback and appreciate the 5 star Google review! We wish you continued happiness in your home, and if we can be of further assistance please reach out.
★★★★★ 5/5
GoogleOur experience with Tay has been wonderful. Their process is defined and well followed. All their employees are very considerate and provide us with the correct information. Kirsty Mengham has been extremely kind in helping and guiding us whenever required with our tenancy change. Great work folks :)
Shruthi · 20 June 2023
Agent replied · 19 June 2024
Shruthi!! Kirsty and the gang are thrilled to bits by your 5 star review!! Thank you so much for taking the time to leave it for us. We really do strive to deliver the best customer service, so to be recognised for it is everything!! We wish you a very happy tenancy!
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