Trusted Agent profile · Glasgow
★★★★★
204 reviews across 3 platforms
648 Alexandra Parade, Dennistoun, Glasgow, G31 3BU
Pacitti Jones's office in Glasgow, at 648 Alexandra Parade, is rated 4.6 out of 5 across 204 reviews on three platforms, including 108 Google reviews rated 5.0.
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
5/5
GooglePaul, Shona, Lorraine and Georgia were excellent. We were impressed with Paul's approach, understanding and advice and are delighted we chose Pacitti Jones to sell our property. Georgia was excellent at managing viewings and keeping us updated and the dashboard was really helpful to keep track of everything. We would highly recommend Paul and the team.
5/5
GoogleWe recently sold our home through Shona, and the experience was absolutely outstanding from start to finish. She kept us informed at every stage, with great communication throughout. We couldn’t be happier with the service we received from Shona and the Pacitti Jones Dennistoun team. A truly first-class experience from a fantastic team.
5/5
GoogleThank you very much Shona for all the help provided during our move, right from viewing till the handover. You were very responsive to all my basic queries and smooth interaction with the previous owner. Appreciate all the follow-up done to finish the deal in time. looking forward working with you in the future as well.
5/5
FacebookDougal Robson was extremely helpful in supporting us with our first mortgage and made the process straightforward. Would highly recommend him!
I barely compliment someone. But I admire you. Your smile is attractive, and your photos are beautiful. You look gorgeous and charming. I would love to be friends with you, but I feel it's not right to send you a request without your consent. I hope you don't mind sending me a friend request. I hope to get a response from you soon. Thanks, stay safe, and remain blessed.
1/5
TrustpilotTried to search/buy twice no joy at all.
Tried to view a property in Thornwood was informed they could not get in touch with the owner and they were going to get back to me 3 weeks ago.Went to view a second flat over in Kinning Park asked for home report and factors fee’s then the fun began The phone call person I spoke to did not have a clue about the flat except that it could not be viewed until Monday 17:15 due to tenants moving out. Next call I was informed that the fee’s were £100 a month I did think this was expensive ( we pay less in the west end ) was informed it was that to pay off a previous bill ? There is a retention / dispute about repairs needing done but was told it was minimal asked if it was minimal why was there a dispute ? Got back saying around £800 per property. Drive 2 hours to go see the flat ( was told to be punctual ) so turned up early there were a couple there to view it as well. They said it was not for them, I liked the flat had a good look, happy days, got home my wife had received an email at 15:30 to say it was going to a closing date on Friday, next day they called me, I said I liked the flat,they informed me about the Friday closing date. I asked why they told me they had received a call late Monday evening by the vendor to go for a Friday closing date. When I pointed out that we received an email at 15:30 same day they waffled away some story. Totally unprofessional on two occasions they wasted 5 hours of my time. Totally raging. Never Again.
5/5
TrustpilotOutstanding customer service…
Outstanding customer service throughout. The communication is fantastic from start to finish. Shona at the Dennistoun branch is fantastic to deal with and is a real credit to the company.
5/5
TrustpilotWe approached 6 firms to sell our house…
We approached 6 firms to sell our house and after choosing Pacitti Jones they shone through from the first moment to the last. Would highly recommend.
5/5
GoogleWe were delighted with the service we received from Shona and the team! At every step of the process we felt well informed and looked after. Super friendly bunch of people and would highly recommend to anyone looking to sell their property
5/5
GoogleI worked with Robyn to get a will drafted up for myself. I had no idea how this process works but she made it simple and effortless on my part. So I can't thank and recommend her services enough.
5/5
GoogleExcellent ,highly recommend Shona and her team in dennistoun from first viewing to purchase 5star
5/5
GoogleFrom start to finish of selling my first home, Shona, Georgia and Paul couldn’t have made the process any more easier. I had constant communication from the team talking me through each stage and I had full confidence in the team throughout. I was absolutely delighted with the photographs and description of my property too! I honestly couldn’t recommend the team enough with amazing advice and knowledge, seamless sale process and stress-free!! ☺️ A massive thank you!!
5/5
GoogleMe and my wife were looking to get power of attorney and will we went to Pacitti Jones and spoke to Robyn and she was brilliant helped us all the way to get everything sorted and in place. I would recommend them highly. thank you
5/5
GoogleI have just sold my flat with Pacitti Jones Dennistoun and I would 100% recommend them to anyone selling their property. As soon as Paul set foot in my flat and spoke about the current market I knew this was the right agent to work with. Both Shona, Paul and all the staff at Pacitti Jones have made this an stress-free experience and couldn’t have been more helpful. The best out there!
5/5
TrustpilotWe received frequent updates by phone…
We received frequent updates by phone and email,good communication.The staff were most helpful and took the stress out of selling our property.
1/5
TrustpilotThink twice before approaching
Really bad new company growing grounds in my home town of Airdrie.
5/5
FacebookDougal was recommended to me by a friend, he has been so helpful from the very start & has always gave us the best advice!!
I barely compliment someone. But I admire you. Your smile is attractive, and your photos are beautiful. You look gorgeous and charming. I would love to be friends with you, but I feel it's not right to send you a request without your consent. I hope you don't mind sending me a friend request. I hope to get a response from you soon. Thanks, stay safe, and remain blessed.
5/5
TrustpilotSelling made easy!
I made an appointment with Pacitti Jones and within a week and a half my property was on the market. They were incredibly efficient and coordinated the photographer and home report agent for me.
5/5
GoogleRobyn provided us with great options and sound advice, She was always on hand to answer any of our questions and gave us an excellent service, would highly recommend Robyn and Pacitti Jones
1/5
TrustpilotThe Worst Letting Agents in the Universe
This company do not care about tenants at all. We have leased from them for three years and one day our front door lock had broken. It took them two weeks to get a locksmith out. In the meantime I had excuses like 'you changed your phone number'(which I did) but they had both our emails and my wife's number which they didn't bother to use. We pay on time, keep the house lovely, but any time there is something we need or that needs doing to the house, they just don't give a .......... it's freezing tonight (Nov 18th) and the boiler keeps giving a fault code, no hot water or heating and no emergency line for pacitti jones, because tenants are just there to give them money. It's going to be a cold night, I just hope they can get a plumber quicker than they got a locksmith. DO NOT RENT FROM PACITTI JONES, if you are a good tenant who requires minimum service and some help when requested.
5/5
GoogleMany thanks to Robyn in legal department. Her advice was invaluable and our face to face interactions were relaxed, friendly and very helpful. Would not hesitate to recommend PJ thank you
5/5
GoogleExcellent service from Pacitti Jones . A big thankyou to Shona who was very professional and friendly lady. She kept us fully informed from the start, also thankyou to Paul and the rest if the team. I would definently recommend Pacitti Jones, they are a fantastic company.
5/5
TrustpilotPJ have been on the ball from day one
PJ have been on the ball from day one. Any and all questions answered and regular updates as well as open and honest in conversations.
5/5
GoogleCould not have been happier with my experience using Pacitti Jones. From Paul coming round to value our property and getting the Home Report value bang on, to Shona and Georgia organising everything and keeping me in the loop. The pre-registration made everything as stress free as it could be, and to top it off, an amazing above Home Report price. Everyone we came across who were using Pacitti Jones to sell their property was raving about the service.
5/5
Trustpilot10/10
Pacitti Jones were really helpful with the sale of our flat and purchase of our home. They were attentive and kept us in the loop throughout the whole process. Highly recommend!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Pacitti Jones's Glasgow office has 204 reviews across three platforms: 108 on Google, 10 on Facebook, 86 on Trustpilot (across the whole business).
Pacitti Jones Glasgow is rated 4.6 out of 5 across all 204 reviews, and 5.0 out of 5 on Google from 108 reviews.
Pacitti Jones Glasgow, 648 Alexandra Parade, Dennistoun, Glasgow, G31 3BU.
