5/5
TrustpilotBernadette was extremely helpful and…
Bernadette was extremely helpful and efficient. Her communication with me was faultless and I knew were we where at every step.
Trusted Agent profile · Glasgow
Pacitti Jones Glasgow reviews
★★★★★
204 reviews across 3 platforms
648 Alexandra Parade, Dennistoun, Glasgow, G31 3BU
Pacitti Jones's office in Glasgow, at 648 Alexandra Parade, is rated 4.6 out of 5 across 204 reviews on three platforms, including 108 Google reviews rated 5.0.
Reviews
Every review we hold for the Glasgow office, from every platform, shown as written. First names only.
Trustpilot5/5
GoogleGreat experience with the team at Pacitti Jones. Shona was always on hand with any questions and helped us source an expert when we required a damp report for our property. Would recommend for anyone looking to sell in Dennistoun.
5/5
GoogleShona , Paul and the team in Dennistoun are true professionals making the sale of my property very easy from start to finish. I felt from the first meeting that I was in good hands and I certainly was. I would highly recommend Pacitti Jones , Dennistoun whether selling or buying .
5/5
GoogleWe just sold our house, thanks to Pacitti Jones Dennistoun Team. I was really impressed with their professional attitude. The whole team is superb but I would like to mention Paul McTamney who came out for the initial evaluation. He is a magician !!! whatever he said and predicted turned out to be 100 % correct. I had my house evaluated by other big names in market but they were totally out of touch with the reality on the ground, it occurred to me that they had downloaded a script from Zoopla or Rightmove and they were all singing the same song! When I met Paul, it was a different story. I knew straightaway that he meant business and he had done his homework !!! I would certainly recommend Pacitti Jones Dennistoun Team to whoever wants to buy or sell his/her property.
5/5
GoogleWe would highly recommend Pacitti Jones Dennistoun to anyone considering selling their home. From initial contact through to valuation, photography and sales negotiation they were fabulous! Shona, Paul and Georgia are knowledgeable regarding the current market and show a real passion for what they do. They made the whole process straight forward and stress free. Communication was first class, Shona showed empathy and was very proactive with viewings. Our needs were considered and we feel the service provided offered excellent value. Amazing photography, the chap was patient and knew the brief.
5/5
GoogleI recently sold through Pacitti Jones and had a brilliant experience from start to finish. The team were friendly, professional, and always quick to keep me updated on every step of the sale. My flat went on the market and sold quickly, and the whole process was handled smoothly with clear communication throughout. They made what could have been a stressful time feel really straightforward and stress-free. I’d highly recommend Pacitti Jones Dennistoun to anyone selling in the area, top service from a great team.
5/5
Google10/10 experience with Pacitti Jones with the sale of my flat. Shona and Georgia answered all my queries and were super comforting and considerate in times of stress. My flat went on the market in great time. Photos were excellent! It went on the market on a Friday and there was an offer in by the following Tuesday. The offer exceeded my expectations. They put me in contact with their mortgage advisor, Craig, who was just exceptional. I couldn’t recommend him more. He was professional and informative. Overall, I had a fantastic experience with Pacitti Jones. I couldn’t recommend it more. Thank you to the team!
5/5
GoogleHaving recently sold a property assisted by Shona who was extremely helpful and was able to guide us through the process, I cannot recommend Shona, Georgia and the staff highly enough.
5/5
FacebookI have recently purchased my first property and was recommended to use Dougal at Pacitti Jones as a mortgage advisor from a colleague at work. From my own experience I could not recommend him highly enough. I was taken through each step carefully and all options were explained in a way that was super easy to understand. He was very transparent with his role in the process and made me feel at ease with the minefield that is mortgage hunting!
Agent replied · 26 November 2025
I barely compliment someone. But I admire you. Your smile is attractive, and your photos are beautiful. You look gorgeous and charming. I would love to be friends with you, but I feel it's not right to send you a request without your consent. I hope you don't mind sending me a friend request. I hope to get a response from you soon. Thanks, stay safe, and remain blessed.
5/5
GooglePaul was very professional when he came round to value the flat, he kept things simple and outlined the best way to move forward with the sale of the flat. I can’t recommend Shona enough, Throughout the whole process her communication was outstanding, she constantly checked in with me to ensure the sale was progressing and happy to help with anything I needed. The sale of the flat fell through, she did everything she could to help prevent this but when the sale was unsalvageable, we put the flat back on the market immediately and we quickly sold it again. She was outstanding. Whenever Shona was unavailable, I was dealing with Georgia who was every bit as professional and helpful as her colleagues. I would happily recommend the team at Paccitti Jones a Dennistoun.
5/5
GoogleI used Pacitti Jones estate agency to sell my flat in Dennistoun and their solicitors for both selling and buying my next property. I had a really positive experience with them and could not rate them enough. Estate agency: I met with four different estate agents, they were all similar prices apart from one that was a fixed fee rather than percentage share. What stood out about Paul from Pacitti Jones was that any issues I had which I thought might delay the sale, he came up with a solution whereas the other three just agreed it would delay the sale. Timing was important to me as my fixed term was coming to an end. Paul also did not bad mouth any of the other estate agents which the other three did. This to me suggested he knew that the service they offered sold itself. Lastly, Paul suggested I could get a higher figure than the others which the others said was not possible and would put people off. With this in mind Paul offered a fee structure which would reward them in full only if the figure was met which made me feel confident that he would (they ended up exceeding it considerably). Pacitti Jones were not the lowest fee estate agency but there was less than £500 between most expensive and least and I am confident that using Pacitti Jones got me a better offer worth a lot more than the differential with other agencies. Once I agreed to sell I liaised mainly with Shona. Again, like Paul, any problems I had she was quick to come up with solutions. Photos were arranged quickly and she got the property on the market within a week. My property was a tenement with a 2 for damp which concerned me, however, Shona had viewers set up from the first day it went on the market and an offer within 2 or 3 days of 10% over the home report which was already of a higher figure than I was expecting. Shona was extremely good at responding and she followed up with all viewers timeously to get feedback. She helped me negotiate a higher figure than the initial offer. She also checked in throughout the sale process to make sure everything was going as planned. Solicitors: I first had interaction with Lorraine who was quick to provide a quote for selling my flat. I asked her about helping with buying our onward purchase and she was able to offer a discount. I was then passed to Kim who dealt with the buying and selling process. Kim was great and kept us updated at all stages. She was very responsive and this was something I had not had when I used other solicitors when purchasing my first flat. The whole buying and selling process went seamlessly and was much less stressful than my previous purchase largely down to Kim’s attentiveness to the sale and purchase. I would not hesitate to use Pacitti Jones again in the future and can only express my thanks for their work.
5/5
TrustpilotWas very happy with the service from…
Was very happy with the service from Pacitti Jones. They kept in touch with everything and were always on hand to answer any questions informatively. Both the staff at the office and via phone, and the company they sent for photos etc, it was all done very efficiently.
5/5
TrustpilotExcellent service
We had an excellent experience from our very first meeting through to the completion of our house sale. The team was professional, friendly, and kept us informed every step of the way with regular updates. Their advice was honest, knowledgeable, and helped us achieve a great outcome.
5/5
TrustpilotThis is the second time I have used…
This is the second time I have used Pacitti Jones to sell my property. From the outset, their service is highly professional, friendly and true to their stated values. Shout outs to Craig, Laura, Carly and Bernadette for their guidance. This also included liaison with 3rd parties for arranging home report and photographs promptly and accurately. I would not hesitate to recommend.
5/5
GoogleShona and the team really went above and beyond when organising the sale of my home. Shona kept in regular contact, providing updates and keeping me informed at every step. The team are so friendly and professional. We were over the moon with the photography and the detail in the listing. I could tell Shona was really passionate about her job and I knew I was in safe hands with everything taken care of. I couldn’t recommend them enough, amazing service and expertise.
5/5
GoogleRecently sold my flat with Pacitti Jones. I can’t thank the team enough, from the very start of the process to the end, Shona, Paul and the team were professional, helpful, friendly and kept you up to date throughout. They really couldn’t …
5/5
GoogleWe recently sold our flat through Pacitti Jones in Dennistoun and we couldn’t be more delighted with the service we received. From day one, Paul and Georgia were outstanding, very professional and approachable. …
5/5
TrustpilotProfessionalism and Dedication Beyond Expectations!
As first-time buyers at a property auction, we were unfamiliar with the process. Our previous solicitor was unable to proceed as the auction purchase had not been discussed in advance, and the timeframe was extremely short. We were therefore very relieved when the team at Pacitti Jones agreed to take on our case and committed to completing the transaction within the required deadline.
5/5
Trustpilot10/10
Really great experience from the team at Pacitti Jones Dennistoun. From our first meeting with Paul, to Shona keeping us updated every step of the way, to a really quick and posiive sale - I can't speak highly enough of the whole team. 10/10 would recommend to anyone thinking of selling their property.
5/5
GoogleContacted PJ on the advice of neighbours who had sold their flat recently and I am glad that I did!!! From the initial meeting, to advertising the flat, to the sale of the flat, which was super quick, Shona and the team were fantastic!!! They kept in touch with regular updates and were always on hand to answer any queries throughout. Would not hesitate to recommend!!!
5/5
GoogleExcellent service and experience with Pacitti Jones when selling our flat in Dennistoun. Everything was carried out smoothly and efficiently with great attention to detail and regular communication. …
1/5
TrustpilotShockingly bad company
Shockingly bad company. Repeatedly failed to follow up on emails and comms, impossible to get hold of, providing incorrect information in documents - shocking. Have had the displeasure of dealing with them three times now, and next time I'd choose my cat over them.
5/5
GoogleThe whole team at Paccitti Jones have been exceptional, particularly Shona, Sharon and Paul. From first contact they have been well informed, supportive and took care of every aspect for selling my flat. I cannot thank them enough and highly recommend for anyone looking to sell their home.
5/5
TrustpilotOutstanding Service from Start to Finish, Highly Recommend!
It was a wonderful experience buying a house through Pacitti Jones. As a first-time buyer, I was not familiar with the house-buying process and had many questions and concerns along the way. However, the team provided clear guidance and proper knowledge at every stage, which made the entire journey much easier and less stressful.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Pacitti Jones Glasgow
How many reviews does Pacitti Jones Glasgow have?
Pacitti Jones's Glasgow office has 204 reviews across three platforms: 108 on Google, 10 on Facebook, 86 on Trustpilot (across the whole business).
What is Pacitti Jones Glasgow's rating?
Pacitti Jones Glasgow is rated 4.6 out of 5 across all 204 reviews, and 5.0 out of 5 on Google from 108 reviews.
Where is Pacitti Jones's Glasgow office?
Pacitti Jones Glasgow, 648 Alexandra Parade, Dennistoun, Glasgow, G31 3BU.
