DJ Alexander Glasgow reviews

★★★★★ 1/5

Google

Just like many other suggestions, avoid like the plague, shockingly poor due diligence for their check out and check in reports. Tried to send me an over bloated cleaning invoice for a near spotless flat in which I now have to go to ADR to dispute, even their rebuttal in that adr was comical, low intelligence, lacklustre and they’re clearly just trying to squeeze tenants for every single penny.

Tom · 15 January 2026

★★★★★ 5/5

Google

My experience with DJ Alexander Estate and Letting Agents was a very streamlined and pleasant one. I want to make a special shout out to Diane Harte in particular who was very helpful in setting up viewing appointments and giving all the information about the property to help make an informed decision. She was incredibly responsive in her messaging and very kind. She was also on hand to help me check in to my new flat and show me around/explain all I needed to know about the property as well as answer all my questions. I would recommend DJ Alexander Estate and Letting Agents, especially Diane Harte, to anyone. Diane Harte is THE BEST.

Andrew · 15 October 2023

★★★★★ 5/5

Trustpilot

Exllent real estate agency

From the very beginning, I was impressed by the professionalism of DJ Alexander Letting Agents team. The agents were knowledgeable, courteous, and always conducted themselves in a highly professional manner. They made the entire process smooth and efficient.I was also very impressed by the prompt responses and actions taken by the DJ Alexander team who worked cohesively and effectively together and always ensured that everything was done in a timely manner.In conclusion, I can confidently say that my experience with DJ Alexander Letting Agents has been outstanding in every aspect. I am extremely satisfied with the services I received and the property I now own, thanks to your dedicated team. I will not hesitate to recommend your agency to anyone in need of real estate services.Sincerely,Jia

Jia · 12 October 2023

★★★★★ 5/5

Trustpilot

After being given little time to find a…

After being given little time to find a new property to rent due to my previous landlord selling, Chloe was very helpful in helping me find a new home for myself She was very responsive over email and answered all of my questions so I had not doubt I found a property that suits me. Thank you so much Miss Chloe Mitchell

Jocelyn · 24 September 2024

★★★★★ 5/5

Trustpilot

Rental Tenancy Experience - Glasgow

Efficiency, timely-responses and thorough assistance. The team at DJ Alexander has been of immense help throughout the process of renting the property from the moment of submitting the note of interest to what followed it in paperwork and document checks. Special thanks to Gael Mitchell for connecting me and handing over my application to the landlord, and referring me to the application processing team. I would also like to thank Laura Mctaggart for being very prompt in answering my questions and supplying the necessary links to complete the process. Her assistance and efforts in making the process easy to navigate and complete are very appreciated.

Hala · 5 October 2023

★★★★★ 5/5

Trustpilot

Very professional services to tenants

Our previous letting agent was acquired by a new Glasgow branch shortly before our lease ended, so we were concerned about the transition. However, the handover went smoothly, and the check-out services were professional and very efficient, with clear instructions. We received our deposit back within three days of returning the keys. A special thanks to Johan Ross who handled the inventory inspection and related paperwork.

J · 17 July 2024

★★★★★ 5/5

Trustpilot

Excellent experience

Kieran is extremely patient, supportive and helpful when I was browsing properties to rent online. He is such professional, very communicative and explained everything very clear.I feel so lucky to have Kieran during this difficult time that there’s a large volume of tenants wanna find a property to rent. I believe djalexander also proud of having Kieran as one of their best employees!

Yupeng · 29 August 2024

★★★★★ 5/5

Trustpilot

Well done Evie Hunter

I would like to take this opportunity to personally congratulate DJ Alexander and their team on doing a great job. I would especially like to thank Evie Hunter who has managed the rental of my flat from the beginning. She is both proactive and reactive and so professional in her work. She has endless patience and always responds quickly to any communication from me. She is such an asset to the company and I feel safe in the knowledge that she is managing my flat. Well done Evie and thank you again for all you do making the process of renting out my flat so easy.

Mark · 15 September 2023

★★★★★ 5/5

Google

Our experience with DJ Alexander Estate and Letting Agents was a very pleasant one. Diane Harte in particular was very helpful in setting up viewing appointments and giving all the information about the property to help us make an informed decision. She also was also on hand to help us check in to our new home and she showed us around and explained all we needed to know about the property as well as answer all our questions. I recommend them any time.

Kehinde · 15 September 2023

★★★★★ 5/5

Trustpilot

Exceptional Service and Expertise

I recently had the pleasure of working with Kieran, from DJ Alexander, and I must say that my experience was nothing short of excellent. Kieran went above and beyond in helping me find the perfect rental property, and his professionalism and dedication truly stood out.From the moment I contacted DJ Alexander, Kieran was incredibly responsive and attentive to my needs. He promptly scheduled a viewing of the property I was interested in, and he made the entire process seamless. His knowledge of the property and the local area was impressive, and he was able to provide valuable insights and answers to all of my questions.What truly sets Kieran apart is his genuine commitment to ensuring that I found the right property that met all of my requirements. He took the time to listen to my preferences and needs, and he showed me several properties that aligned perfectly with what I was looking for. His patience and willingness to accommodate my schedule for viewings were greatly appreciated.Throughout the process, Kieran demonstrated excellent communication skills, keeping me informed every step of the way. He was always reachable and responsive, making me feel like a valued client. His professionalism and attention to detail gave me confidence in DJ Alexander's services.In the end, thanks to Kieran's efforts and expertise, I found my dream rental property. I couldn't be happier with the experience, and I highly recommend Kieran and DJ Alexander to anyone in need of property management services. Kieran's dedication, knowledge, and outstanding customer service truly made a positive impact on my property search journey. Thank you, Kieran, for your exceptional assistance!

Rakesh · 8 September 2023

★★★★★ 5/5

Trustpilot

Excellent company to rent from

Excellent company to rent from. I had a few issues but they were resolved instantly and all the staff were so lovely and helpful. I want to give a massive shout out to Chloe from the Edinburgh branch and Caroline in the Glasgow branch. Both credits to the business and honestly extremely lovely gals ❤️ thanks for making my move in so special and very happy with how I’ve been treated xx

Anisa · 6 March 2024

★★★★★ 5/5

Trustpilot

Great experience

We couldn't have asked for a better experience with DJ Alexander assisting us to find and secure our new flat.Natalia Piekarska was a great help in our flat search, assisting us very well despite challenging circumstances surrounding finding a 3 person HMO flat during the busy summer months. The viewing was arranged very efficiently and I found Natalia to be extremely knowledgeable and personable. Any queries were responded to quickly and extra help was always on hand when we needed it.Laura Mctaggart in the applications team was fantastic in letting us know exactly what steps were needed to enable us to sign the lease for the property and get this turned around in a short space of time. Laura was also on hand to provide quick and helpful responses when we had questions.

Ross · 31 August 2023

★★★★★ 5/5

Trustpilot

Outstanding Service!

I recently had the pleasure of dealing with DJ Alexander Letting Agents, and I must say, the experience was nothing short of exceptional. In particular, I would like to extend my heartfelt thanks to Lynsey Burr and Giulia Ceccarelli, who went above and beyond to help me out of a tight spot.On the day of my move, I accidentally left my keys in a bag, which was loaded onto the moving van headed for Edinburgh. To make matters worse, my train was scheduled to reach Edinburgh late at night, which meant I would be stranded outside my new home without a way to get in.In my panic, I reached out to DJ Alexander and was fortunate enough to speak to Lynsey and Giulia. They were incredibly understanding and empathetic and immediately sprang into action to help me out. Despite the late hour, they arranged for a set of keys to be left for me in the drop box, ensuring that I would be able to access my new home upon my arrival in Edinburgh.I am grateful for Lynsey and Giulia's swift and thoughtful response. They turned what could have been a very stressful situation into a seamless experience, and I am truly thankful for that.I would highly recommend DJ Alexander to anyone in need of letting agents in Edinburgh. Their professionalism, efficiency, and genuine care for their clients is unparalleled. Thank you once again, Lynsey and Giulia, for your outstanding service!

Divij · 31 August 2023

★★★★★ 5/5

Trustpilot

Rental team great customer service from Connor

My experience with Connor in the rentals team was excellent and this review specifically reflects him and his customer service. He was proactive, engaging, very customer focused and organised. Thank you for your support.

Jane · 14 September 2026

★★★★★ 5/5

Trustpilot

5* Property Manager

Our Property Manager Asif went above and beyond with our request to keep a dog in our flat. When we originally asked back in September of 2022, the landlord refused our request. However, deciding to be cheeky, we thought we would ask again a year later in August 2023. To our surprise, Asif went beyond what we ever had expected. He corresponded back and forth with the landlord over a period of a week and managed to convince them to allow us to keep a dog in our flat. I really would recommend Asif to anybody thinking of renting from DJ Alexander. Asif has given my partner and I the opportunity to welcome a dog into our lives - which we never thought would be possible as tenants. Leaving a 5 star review for him, with the additional note that if I could leave more, I would.

Gabriel · 16 August 2023

★★★★★ 5/5

Google

DJ Alexander has helped us with the sale of two properties and I can’t recommend the Byres Road branch enough. We have dealt mainly with Conor and Ruth and the quality of service has been exceptional. We are so grateful that they made what can potentially be a very stressful time, much easier with their speedy responses and attention.

Jacquie · 15 March 2026

★★★★★ 5/5

Trustpilot

Laura and Finn

Laura McTaggart was fantastic and went above and beyond in helping me through the process of getting my home. Laura was in constant communication through calls and emails and kept me updated every step of the way. Finn Anthony who showed me the property was also really professional and let me take my time to look around and answered any questions I had. A great overall experience from start to finish.

Leigh · 26 February 2024

★★★★★ 5/5

Trustpilot

Brilliant from start to finish

Brilliant from start to finish. Both Sarah & Elliot were both professional, attentive, friendly and kept me updated every step of the way. Cannot fault the service they gave.Flat sold in 3 weeks. Received offer 30k over asking price.When selling again, l wouldn’t hesitate working with Sarah & Elliot at DJ Alexander in Edinburgh.Thanks again guys. Much appreciated

A · 13 October 2024

★★★★★ 1/5

Trustpilot

Illegal Rent Increases

1st interaction with this company was them threatening me to pay for damage done by someone else to a shared front door. 2nd interaction was them telling me work will be getting done on my apartment. Starting date they gave me was wrong, the finishing date was wrong and even the work being done turned out to be wrong. Didn't want to take any responsibility when this impacted me. 3rd interaction with this company was them illegally increasing my rent twice inside 12 months. They denied this was illegal and then ignored my emails until I phoned their head office and demanded a response. Conveniently it was only after I had moved out and they had increased the price again for the next tenant they then admitted they had acted illegally and that it shouldn't of happened. They'll mess you around, ignore you and even break the law. Avoid.

Iain · 3 June 2026

★★★★★ 5/5

Trustpilot

Top class service from Leandra in the Edinburgh office

I called up to ask a request - to find out if someone could help me with finding various legal documents for a flat I bought through Grants Property Management 7 years ago. Grants changed their name to Sandstone before beingvtaken over by DJ Alexander in 2024. I thought I was probably asking for the impossible request however Leandra Brown from the Edinburgh office went the extra mile for me. I was so impressed by her attitude. Nothing was too much or too difficult. She was super efficient on the phone and told me that she would love to help track down the info I needed. She said it might take a while but she would get onto it straight away. Anyway, much to my surprise she emailed me back within the hour to tell me she had found everything I asked her for. I was so grateful to Leandra. I hope she gets to read this because I had wanted to write to the boss of D J Alexander to let them know how good the service I had received was. She went over and above what I was expecting. First class service Leandra. Thank you.

Sarah · 2 June 2026

★★★★★ 5/5

Trustpilot

Excellent staff

I had a great experience renting a flat with DJ Alexander. Carol Clark has been very friendly, helpful and professional going above and beyond to assist me in the process. Furthermore, Scott Luttrell was great in taking me through the flat and showing me all the facilities and utilities. Due to my experience with them, I would be inclined to rent with DJ Alexander again. Thanks guys.

Mark · 2 May 2024

★★★★★ 5/5

Trustpilot

Recently had an apartment viewing with…

Recently had an apartment viewing with DJ Alexander where Finn was the property Manager. He was so friendly and chatty, he was willing to answer our questions and calm our worries. From the viewing till we got our tenancy, he was really helpful and acted like a real professional.Kudos to the customer care team at Glasgow too, thanks for the prompt responses and answers. Thank you all so much

Ojedokun · 13 March 2024

★★★★★ 5/5

Trustpilot

Amazing Dedication By Paul and His Team

My partner and I recently moved to the UK and enlisted the assistance of DJ Alexander to find the perfect home for us. We met and had the privilege of working with Paul who's kindness, dedication, and professionalism was a massive support to us in such a turbulent time of change. Paul was extremely knowledgeable about the areas and the properties within his portfolio, always answering every question we could have before we could even ask it. The process was smooth, well explained, and streamlined in regards to the paperwork side of things, and the use of Goodlord was an innovative and intelligent touch to the process. After having done viewings and working with a few other letting agencies around Edinburgh, we are extremely pleased with our decision to continue working with Paul for how above and beyond he and everyone on his team went to find us our new home. I also want to extend a thank you to Lynsey who was instrumental in helping us to organize our property viewings and who's friendly service and prompt communication was greatly appreciated given everything else going on. Thank you very much Paul and Lynsey for all of your tremendous help and support, it will not be forgotten.

Benjamin · 24 June 2023

★★★★★ 5/5

Trustpilot

First Class Service

Natalia Piekarska has been our point of contact at D J Alexander for some time. Having a known person to deal with is always helpful. She dealt with the departure of one set of tenants and the finding of new tenants in a speedy and efficient manner. We are delighted that we will only have two weeks void. She is easy to contact and always responds speedily.

Teribus · 17 April 2024