Countrywide Residential Lettings Glasgow reviews

★★★★★ 5/5

Google

Fantastic service and experience! I would like to thank Chrissie and all staff at Merchant City branch for great service!!!

Bartek · 14 June 2023

★★★★★ 5/5

Google

I recently used Countrywide to find a flat in Glasgow. I was very impressed with the level of service I received. The staff were very friendly and helpful, offering lots of advice and support throughout the whole process. The process was made very easy and straightforward, with the staff always willing to answer any questions I had. They were also very flexible with viewings, which was very helpful.

فيصل · 14 June 2023

★★★★★ 5/5

Google

Very Friendly staff, guide you always accordingly.

Asmaar · 16 December 2025

★★★★★ 5/5

Google

Great people at countrywide. Second time renting with them and dealt with Ami and Chrissie who were both excellent.

Stephen · 14 June 2023

★★★★★ 5/5

Google

City centre branch (Lauren) very helpful in ensuring sale went through smoothly. Also made sure questions and queries regarding the property were answered promptly once we had moved in.

Stephen · 14 June 2022

★★★★★ 5/5

Google

Highly recommended. Fiona, Ami and the team made finding a tenant for my property quick and hassle free.

Aaron · 14 June 2023

★★★★★ 5/5

Google

Excellent service from Hannah & Lois who found a new tenant and completed all paperwork/procedures and tenant move-in in less than 1-week. Would highly recommend using the Countrywide team

Derek · 6 April 2025

★★★★★ 5/5

Google

It's not currently easy to find a flat in Glasgow, but Countrywide truly made the process seamless. I am a new resident from the central coast of California, and my contact with Countrywide (and Chrissie in particular) was smooth, with quick responses and excellent communications. Moving across the pond introduces some logistical hiccups, but Countrywide helped me navigate them at every step. Truly excellent experience.

Will · 14 June 2023

★★★★★ 5/5

Google

I have been dealing with the Countrywide Merchant City branch for over 6 years now. They have been fantastic since day one and have let out my properties for many years. Nadia Scott and Fiona Scott are tremendous industry professionals who have their fingers on the pulse of each latest trend. They have also been quick to assure me with any problems that have arisen over the years as well. By far the best letting agent I have dealt with. I won’t be leaving anytime soon.PositiveResponsiveness, Quality, Professionalism, Value

Ben · 25 August 2021

★★★★★ 5/5

Google

I have used Countrywide each time I have been renting out my flats and they are truly brilliant. On every occasion they have found me lovely tenants within a week of listing my property. They work hard and know the market well. Fiona Scott always keeps me informed of everything that’s happening with my rentals and goes out of her way to ensure my flats are listed and rented as soon as possible and that I have all the necessary landlord requirements in place.PositiveResponsiveness, Quality, Professionalism

Jenna · 25 August 2021

★★★★★ 5/5

Google

Thank you Lucy and Ashton for making everything as seamless as possible! Had some crease with paperwork and with their support we were able to iron those out in no time, much appreciated!PositiveProfessionalism

Liam · 14 June 2021

★★★★★ 5/5

Google

Feeling overwhelmed in a new country is natural and the process of finding a home can be frustrating, especially in a market with a very high demand and limited supply of properties. Fortunately Countrywide staff was more professional than most from the day of the viewing until I picked up the keys. The entire process was smooth and well handled by Ami from Countrywide.

Asha · 14 June 2023

★★★★★ 1/5

Google

Terrible experience, recommend selling with any alternative agency for better rates, better service and surveyors who will actually do their job properly. Still in a 3 month headache with this office for a sale which another agency started and wrapped up all within 3 weeks - ridiculous waste of time and money. Save yourself the hassle and go elsewhere.

Leanne · 17 October 2023

★★★★★ 5/5

Google

Highly recommended for property purchasing & rental management. I've worked together with this team for many years now & they continue to deliver great results. Most recently Ami, Lucy & Hannah found and placed new tenants for my flat in Merchant City and went the extra mile to get the job done. Top customer service. Great efforts. Very impressive!!

David · 17 October 2023

★★★★★ 5/5

Google

Absolutely amazing especially during these difficult times with limited face to face contact. Looking forward to moving my into our new home from tomorrow. Special thanks to Ashton for all the help

Kriss · 14 June 2021

★★★★★ 5/5

Google

Recently sold my property with Countrywide. Lauren was outstanding and cannot fault her. Process was relatively effortless and communication in the end was good.PositiveResponsiveness, Professionalism

Gordon · 14 June 2022

★★★★★ 1/5

Google

Their services and willing to help has changed completely. So glad I am changing letting agents. Would not reccomend them anymore. Absolute and Extreme Disappointment. They do not wish to answer me when I keep emailing them about my funds. They are not willing to release my funds and not willing to give me any updates or reasoning. Extremely frustrated and so glad i am no longer using them.PositiveResponsiveness, Quality, Professionalism

Dino · 25 August 2022

★★★★★ 5/5

Google

it’s very nice office and they have a kind staff member they are helpful and friendly i’m so grateful to Olivia she is very nice and gorgeous girl and Lois she is lovely person thank you for helping me🩶

Lolwa · 10 October 2024

★★★★★ 5/5

Google

I had a great experience working with Lauren, Rachel, and the team. Everything was seamless from start to finish. I’d definitely recommend them!PositiveResponsiveness, Professionalism

Gordon · 14 June 2022

★★★★★ 5/5

Google

Great letting agency with invaluable input from Craig and Hannah! Good communication and always keeping me updated with developments despite me being abroad. …

Delia · 16 April 2025

★★★★★ 5/5

Google

Friendly, efficient and quality. Great service all round. As a student on a in need of a sharp move in before the start of term a <2 week turnaround from initial contact for a viewing to move in was admirable. Friendly service from all involved (Suraen viewing agent, Amy, Craig and Lois) and always helpful and professional. Can't recommend enough.

M · 14 June 2023

★★★★★ 5/5

Google

Great service from Countrywide on the sale of my flat. Special thanks to Rachel and Lauren who kept me up to date with everything during the process.PositiveQuality, Professionalism

Eilidh · 14 June 2021

★★★★★ 1/5

Google

Just horrible, and I'm stuck with them now. As I landlord I advise you to stay away from this agency, they've not done one thing right since I started to work with them. Very unprofessional, they will lie to you whenever it suits them, and you need to call at least 3 times to remind them to send you documents or do smtg, and like this is not enough, it's been two weeks since the tenants moved into my property and I've not received money yet .. Still waiting and after confrontating them twice, they just told me " ill send a message to the headoffice"... Really now?... And I'll probably have to call everyday to remind them to do so now, cause they usually forget everything you ask after you hang up

Oana · 14 June 2020

★★★★★ 1/5

Google

Just horrible, and I'm stuck with them now. As I landlord I advise you to stay away from this agency, they've not done one thing right since I started to work with them. Very unprofessional, they will lie to you whenever it suits them, and you need to call at least 3 times to remind them to send you documents or do smtg, and like this is not enough, it's been two weeks since the tenants moved into my property and I've not received money yet .. Still waiting and after confrontating them twice, they just told me " ill send a message to the headoffice"... Really now?... And I'll probably have to call everyday to remind them to do so now, cause they usually forget everything you ask after you hang up

Oana · 12 November 2019