Countrywide Residential Lettings reviews

★★★★★ 5/5

Google

Olivia and Hannah were excellent at keeping up with legislative obligations and ensuring everything happened in a timely manner. Very impressive service.

Jennifer · 3 October 2024

★★★★★ 4/5

Google

They have been nice. Specially Robyn, I am the kind of person who is too worried and keep asking questions all the time. She responded to me very effectively and very nicely.

Mazen · 16 December 2025

★★★★★ 5/5

Google

Great service, very fast turnaround between tenants. Big thanks to Hannah for such a quick tenancy find.

Ivor · 2 December 2024

★★★★★ 5/5

Google

Really good experience with Laura. She was helpful, easy to communicate with, and sorted things quickly. Thanks again!

H · 2 April 2026

★★★★★ 5/5

Google

Hannah was very helpful and made the process of renting a flat very easy. Great communication.

George · 2 December 2024

★★★★★ 5/5

Google

Recently I have rented home from countrywide.Hannah Bonnar from countrywide helped me a lot.Process was quick and easy.Quick response helped in sorting things Thanks Countrywide 👍 …

Shruti · 7 June 2024

★★★★★ 5/5

Google

let my Property through Countrywide Letting Agent The Process was straight forward I am Quite happy about the Service

Gijo · 24 September 2024

★★★★★ 5/5

Google

Hannah has been very helpful in the letting of our flat in Glasgow. Always very quick to respond and I see her as being very efficient in her area of work.

Karen · 14 February 2024

★★★★★ 5/5

Google

Countrywide provided an excellent service during my renting process. My girlfriend and I found a suitable flat, and the process was fast and efficient. Many thanks to Ami and Hannah for the excellent work!

Pedro · 17 October 2023

★★★★★ 5/5

Google

A special thanks to Ashton R for his continuous support and tremendous patience, he's been a massive help during challenging times we've had with the flat. :)

Despina · 15 March 2024

★★★★★ 5/5

Google

Countrywide helped us so much with renting a flat for our move to Glasgow. The letting agent we worked with Ami Maillie was so helpful and was always available to guide us through every step of the process.

Sean · 14 June 2023

★★★★★ 1/5

Google

I would like to edit my review. My husband and I found our home with the Countrywide North and they have been helpful in the process of finding our home. However, I am not satisfied at all with their property management and maintenance services. We have a maintenance problem at home for 1,5 month now, and whenever I call the Property Management to speed up the process, they give vague answers and neglect the process. It takes at least 3 weeks for them to respond a property enquiry by email even if it is urgent.

İrem · 16 November 2023

★★★★★ 3/5

Google

Getting started was great really helpful at the beginning and getting on the market. Negotiation team either does not communicate with you unless you chase and I don't believe they are doing what they are promising. Multiple missed comments and emails and telephone manners are almost non existent with some. I will not be using their services again which is a shame as the person doing the ground work to get the business is very good but the rest of his team let him down badly. Edited rating after management reached out to discuss and would follow up with their team

Chris · 16 November 2023

★★★★★ 5/5

Google

It was a very easy move in process thanks to Olivia and the rest of the Countrywide letting team. Thank you!

Valeriy · 25 June 2024

★★★★★ 5/5

Google

Hannah and the team at Candleriggs were brilliant. They handled the letting of my flat with expertise and made it easy for me.

Mark · 14 May 2024

★★★★★ 5/5

Google

I had the pleasure of being shown around a rental flat today by an outstanding viewing agent, Suraen. His professionalism and politeness left a lasting impression. What truly stood out was the way he meticulously showed me every detail of the house. He patiently answered all my questions, making me feel well-informed and confident about the potential rental. From the moment I sent an enquiry email, their professionalism shone through. They promptly reached out to me, demonstrating their commitment and eagerness to assist. I recommend their services to anyone in search of their dream property.

Wei · 17 October 2023

★★★★★ 1/5

Google

Terrible agency, don’t want to give me back my deposit and didn’t even reply to my emails when I asked why. Terrible! Especially Jennifer Brown

Abdelrahman · 14 February 2024

★★★★★ 1/5

Google

Poor experience with this letting agent, had a video viewing and moved into a property cleaned to a poor standard with a broken oven, moldy washing machine and utility room, cracked bathroom sink and penetrating damp between the bathroom and wardrobe due to a significant leak in the shower/bath tub. Check out inventory stated the property was cleaned to a good standard yet they deducted £55 for "cleaning" and "damage to property" when responding to the deposit repayment request with no further communication from Countrywide. Landlord/agent clearly trying to make a couple extra ££ on the back of someone who had to leave the UK last minute due to a family emergency. Given my current circumstances I didn't have the time or energy to respond to these petty and frivolous claims. Cannot recommend this agency on this basis.

Justin · 25 August 2023

★★★★★ 5/5

Google

Hannah was excellent providing a quick and efficient service, with clear and consistent communications, and helpful support to ensure a swift completion. I would happily recommend asking for Hannah

Craig · 17 October 2023

★★★★★ 5/5

Google

I had a great experience renting a flat from Countrywide, they were really responsive and professional. I had a tight time scale, but they were able to accommodate it perfectly, which was amazing! Special thanks to Craig, who always kept me up to date with the whole process.PositiveResponsiveness, Quality, Professionalism

Veroni · 14 June 2021

★★★★★ 5/5

Google

I recently viewed a few properties with Countrywide Lettings and ended up applying for all of them as they were amazing, and finally got one property from among those. The Letting agent Suraen who showed me the properties was an extremely kind gentleman, who helped me with all my questions, even when I called him out of hours. Finally, Chrissie helped me move into the property and was kind to answer all mu queries as well. Overall, I recommend Countrywide Lettings Glasgow to everyone looking for a property here.

Nishant · 19 July 2023

★★★★★ 5/5

Google

Countrywide looked after myself and my flat mates very well when we rented a property in their portfolio for two years. Communication was very clear, timely and warm. They were consistently eager to find solutions to any issues that arose in the property. I would recommend them highly - especially Fiona and Stewart!

Ashlee · 14 June 2020

★★★★★ 5/5

Google

Very helpful, professional and trustworthy agency. Staff is very kind an helpful. Special Thanks to Ami Mailley for helping all the time and going that extra mile to help me get apartment.

Meet · 14 June 2023

★★★★★ 1/5

Google

As a landlord I do not recommend using countrywide to be letting agents. My experience has been very negative. A scumbag tenant who didn't pay his rent and left the property in a poor state. Countrywide could not care less! And before Fiona or any of the team put a reply asking to contact them, I've already been to head office to be told nothing countrywide can do, not responsible for tenants not paying their rent and leaving property in a state! What's the point in having an agent??? Countrywide made it va very stressful experience so why have an agent?

Annette · 14 June 2023