Countrywide Glasgow reviews

★★★★★ 5/5

Google

My experience in transiting to a new property, with Countrywide was seamless. They have a very friendly , considerate and helpful team, and working with Jamie as a first point was quite invaluable as he factored my availability and attended to my concerns patiently. I would recommend their services and look forward to extended partnership.

Ikeh · 16 April 2025

★★★★★ 5/5

Google

Fantastic service provided by the Countrywide West End branch. Jamie and Kellie worked tirelessly to relet the property. They undertook the process in a thorough and professional manner, whilst being friendly and considerate to the requirements of all parties. I would recommend their services and look forward to working with them again in the future.

A · 16 April 2025

★★★★★ 5/5

Google

Countrywide West End has managed my rental property for many years and they are always great to work with when remarketing between tenancies - once again, this was the case recently. Their knowledge of the West End lettings market is always right up to date so the advice provided, whether on the anticipated level of rent or what needs done to the property before getting it back on the market, is always spot on. Thank you therefore to Kellie, Jamie and all at Countrywide West End.

Angus · 15 March 2024

★★★★★ 5/5

Google

Kellie and the Countrywide team were absolutely fantastic in helping me find a flat. The whole process was efficient, clear and quick. Communication with both Fern and Kellie has been very clear since the start - I could not recommend them enough!

Daisy · 14 June 2023

★★★★★ 5/5

Google

With due respect to the 1* ratings below, some of these were probably written in a bygone age. I've been most satisfied with the services provided by Gareth, Joanne and team ever since I sought them out in 2016. They are quick to communicate, professional and helpful at all moments: priceless for someone like me who doesn't reside locally. 5 stars.

Nadim · 14 June 2020

★★★★★ 5/5

Google

Fantastic experience working with Liam and Jamie, made the whole process seamless and early for us renting our flat. Thank you!

Gemma · 16 February 2026

★★★★★ 5/5

Google

They made the whole process seamless and flexible, they were very helpful in securing the apartment and nice as well. Everything is up to standard and I did not regret getting the apartment through them.

Mojisola · 17 October 2023

★★★★★ 5/5

Google

Fantastic service by Maddie and the west end team. Maddie was extremely friendly and helpful right from the start and has been extremely responsive as we embark on our first rental in Glasgow. Thank you Maddie, Alex and Kellie.

Janet · 14 June 2023

★★★★★ 5/5

Google

Fantastic service from Countrywide, especially Fern Conway. As a landlord they provide us with professional yet friendly service. A major strength of the Byres Rd office is the standard of communication. All enquires are handled clear & timely manner.

Deepi · 14 June 2023

★★★★★ 5/5

Google

We were very pleased with the service received the process of viewing applying and starting the tenancy was handled Very smooth and quick Thanks to Jamie.

Rosina · 14 April 2024

★★★★★ 5/5

Google

Delighted to share my very positive experience of working with Kellie and Yasmin on the recent let of my flat. They always went the extra mile and dovetailed perfectly when either was on holiday. They were enthusiastic, diligent and advisory while taking on board my feedback. Successful combination! Thank you.

Jem · 16 April 2025

★★★★★ 5/5

Google

I’m now a happy tenant and wanted to say thank you CountryWide team. Especially Fern Conway who made the process easy and clear for me. I appreciate all your help. Highly recommend!

Daria · 16 November 2023

★★★★★ 5/5

Google

Such a great experience with Jamie. He was super approachable, reliable, and always on top of things. Highly recommend!

Amy · 16 February 2026

★★★★★ 5/5

Google

Moved in this month, Yasmin was ace in her work as an agent. Top quality customer service, responsive to emails, keep it up all good.

David · 14 April 2024

★★★★★ 5/5

Google

Having rented properties with various letting agents over the past few years, Countrywide have by far been the best. Jamie and Kellie's communication throughout the whole renting process has been amazing. They went above and beyond in getting everything sorted for me to move in on the day of my choosing. I was always kept in the loop and received responses quickly. Thank you for making the move so much easier!

Olivia · 14 May 2024

★★★★★ 5/5

Google

Kellie and Jamie from Countrywide have been very helpful, friendly and professional in helping to let out my flat. They kept me informed of any updates through emails and calls and undertook the letting checks and process swiftly. I'm very pleased with their input. All the best!

Carol · 16 April 2025

★★★★★ 5/5

Google

Myself and my husband have been dealing with countrywide estate agents in Byres Rd since April of this year in regards to a rented property. We have been dealing with Jamie Sidebottom for all of this time. He has been exemplary in his professional and helpful manner. Nothing is too much trouble and he carries out his duties calmly and politely . We had a recent issue regarding the address and Jamie came to our rescue sorting it all out in his usual calm professional way. He is a great asset to the business.

Frances · 17 September 2023

★★★★★ 5/5

Google

Excellent service from Kellie and the team in launching our rental flat and finding a tenant. Friendly, timely and professional service. Having secured the tenant, we look forward to our full management service with Countrywide.

Ivona · 14 June 2023

★★★★★ 5/5

Google

Using Countrywide for the first time to let one of our properties. The whole team have been brilliant, especially Freya and Joanne!! Far cry from some other agents I have to say and would thoroughly recommend them based on our experience so far....friendly and professional service...thank you!!PositiveResponsiveness, Quality, Professionalism

Stef · 27 August 2021

★★★★★ 5/5

Google

So quick and efficient! Kellie and Fern were so helpful they got us sorted out with a flat within a week after looking for months ! Thank you

Hanne · 17 October 2023

★★★★★ 5/5

Google

Overall very happy with the service I received from countrywide west end during the sale of my property. Many thanks to Freya for her professional and friendly attitude through out.

Keith · 18 August 2023

★★★★★ 5/5

Google

Countrywide have been absolutely excellent at helping my partner and I move into our first flat together. From start to finish communication was excellent and efficient with everything happening so seamlessly and on time. Since moving in communication has also been outstanding and they have been so helpful with the whole process. We really appreciated it and couldn't recommend them highly enough.

Roisin · 16 September 2025

★★★★★ 1/5

Google

Viewing and initial experience until agreement were just ok. The flat was in poor condition when I moved in in July 2021. Apart from bathroom tiles and the flat's main door which I left without a proper locker for a month after moving in -risking my own safety- nothing else has been fixed from the 2-3 things I reported straight away as more important to be fixed (Please note that I have been in the property for almost a year now). Still more things I have reported on the inventory list when they provided it to me but I haven't gone through all as the agency requests reporting everything through a specific website and what's the point to spending my time, once they have never read the first things I reported? For now, I am waiting for a response as my fire alarms went off two days ago. No communication from their side in general, apart from a time that an agent emailed me to ask for money because according to the system I have not paid which was not true and they actually found out that they had my name under another property (still don't know what was going on but they ensured me was a mistake when they updated something on their system. Anyway). I am assuming agents will have to contact me to renew my contract when expires, especially if they/the landlord want to increase the rent. And if I decide to move out I want to see what they will attempt to say about everything I have reported and they never fixed. Are they going to ask to steal money from the deposit? I hope they will not dare. I also hope the landlord knows about what they do because I had even sent a "letter before claim" (before you take court action) before they have the flat's main door fixed. Does the landlord know? I am wondering. For future/potential renters: Check everything and take photos of everything when you move in, also comment on everything that is included in your inventory. Raise the issues straight away -choose to send emails so you have everything in writing. And then just hope for yourselves that you will have the courage to fight for your rights if anything happens. Or just consider choosing an agency with a good reputation/reviews.

Christina · 14 June 2023

★★★★★ 5/5

Google

We were exceptionally pleased to work with Jamie S. throughout the letting process. Jamie shone with his level of detailed knowledge, courteousness, and frequent communication. Most impressive was Jamie’s wide-reaching and transparent knowledge-sharing of the ins and outs of each phase of the rental process, and we came away feeling treated with utmost respect and with honesty. I would recommend that anyone, whether an experienced renter or becoming a first-time tenant seek out Jamie with Countrywide North in Glasgow’s West End, as he was an absolute pleasure to work with and will pull out all the stops to ensure you are kept informed at every step. Our highest regards, LH & WR

Laurel · 14 June 2023