Trusted Agent profile · Glasgow City

Slater Hogg & Howison Candleriggs Sales reviews in Glasgow City

3.8

★★★★★ Good

239 reviews across 2 platforms

123 Candleriggs,, G1 1NP, Glasgow City, G1 1NP

Slater Hogg & Howison's office in Glasgow City, at 123 Candleriggs, is rated 3.8 out of 5 across 239 reviews on two platforms, including 178 Google reviews rated 4.4.

Google logo

4.4 / 5

178

Reviews on Google

This office

Trustpilot logo

61

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

1/5

Trustpilot

Would give 0 Stars if Possible!

Our experience with Slater Hogg and Howison (Candleriggs branch) over our 2.5 years of tenancy has been disappointing at best and appalling at worst.

OreoKuki · 17 June 2026

5/5

Google

Nicole Mackinnon was an amazing help with our new flat, she went over and beyond to help, I really appreciate the fast responses and she happily answered all our questions, thank you so much

Rachel · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

I just had a call from some kind of…

I just had a call from some kind of Slater Hogg rep today and follow up texts asking me to phone urgently so I could get mortgage advice. I decided I'd give it a try. I'm in Fife and got someone with a London accent who had no idea about my circumstances. It felt like phishing to be honest and it involved really idiotic questions about my renting my property out (I'm literally not and never have intended to) and how many bedrooms I'm looking for (even though I have my offer for my new place accepted as of a week ago). Really bizarre. It was like someone who is cosplaying as a fortune teller trying to get answers from you by widely guessing at circumstances and past. I'd not use this company again tbh.

Calum · 20 November 2024

1/5

Google

Do not rent through this letting agent. Currently have a boiler that is at least 16 years old and have been left without hot water and heating more times than I can count. On the numerous occasions I’ve had engineers out to repair (which may I add has often taken several complaints to Slater Hogg before they came out) they’ve always recommended a replacement boiler but not had the approval from my landlord. Recently when reporting the issue again after having no hot water or heating for two days I was replied to rudely by the property manager telling me she has been in charge of the property for a year and “never dealt with a complaint”. I have lived in the property over four years now and have basically given up on reporting the hours and days I go without hot water and heating (as a vulnerable occupant) due to their apparent inability to provide a tenant with a basic right.

Holly · 24 October 2022

Agent replied · 23 October 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

From start to finish, Kirsten and Emma at Slater Hogg, Candleriggs provided unmatched service and made our experience of moving into our first rented property easier than we could have ever imagined. Additionally, we had previously spoken with numerous other Lettings providers over several months and found they were disinterested in our needs, whereas on first contact with both SH&H agents, they were able to identify and find a property that suited us perfectly. I would recommend this office to anyone looking to move! Thank you for all your help Kirsten and Emma, you were both a pleasure to work with!

Amber-Rose · 24 October 2022

Agent replied · 23 October 2024

Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

I had a very good experience with this branch. Elaine and Fergus were very good at keeping me informed throughout the whole sales process, and everything went smoothly. Thank you!

Lucy · 24 October 2022

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations

5/5

Google

I recently sold a flat in the Merchant City with the help of Elaine and the rest of the team at Slater Hogg. After initially receiving a few quotes from other estate agents, I would definitely recommend them in terms of their first class, professional service, competitive fees and expertise of the local market. They were excellent at providing clear and honest updates and suggestions, as well as responding promptly to my various queries.PositiveResponsiveness, Quality, Professionalism, Value

Scott · 24 October 2022

Agent replied · 23 October 2024

Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.

5/5

Google

Many thanks to Fergus, Elaine and all those involved in the marketing and sale of our property. A professional service from start to finish. The sale was achieved and agreed within 2 weeks. Highly recommend the team to city centre sellers.

Mary · 24 October 2020

Agent replied · 23 October 2024

It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)

5/5

Google

A big thanks to all the staff at Slater Hogg & Howison Candel Rigs office Glasgow, especially Elaine and Fergus. Sold my place in no time and got the best price. I would highly recommend them great professional service. Stephen McCafferty.

Stevie · 24 October 2020

Agent replied · 23 October 2024

Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott

5/5

Google

I really liked the service, i recently worked with Paria to sort out my application.

Nitin · 28 November 2023

Agent replied · 23 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

The Branch Manager of the Bridge of Weir Office

The manager of the Bridge of Weir branch (Eilidh Shepherd) is not very professional & urgently requires customer relations retraining. As a legitimate buyer and having recently viewed a property, I advised I may need to return to the property to put across my full financial situation to the seller along with a verbal offer, as I had been invited back by the seller, it was at this point, Ms Eilidh Shepherd threatened to involve the police if I was to return to the 'For Sale' property I had previously viewed just days prior (Under what guise for police involvement, I have absolutely no idea).

Mr · 10 September 2024

5/5

Google

Really happy with the service from the Slater Hogg team. A special mention for Heather from Letting department who is in constant communication through out and makes sure the process runs smoothly. Thanks again!

Craig · 20 March 2025

Agent replied · 22 April 2025

Thank you for your 5* review Craig. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.

5/5

Google

Paria has been a pleasure to deal with. The communication has been great and prompt

Sam · 24 October 2023

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

As a buyer I used the services of Slater, Hogg & Howison in Candleriggs to purchase an apartment. They were Superb !....friendly, professional and helpful. Special thanks to Kirstin and Elaine for all their hard work.... they were truly Superstars 🏅🏅 …

Peter · 25 October 2019

Agent replied · 23 October 2024

Thank you Peter for your kind words regarding the local Slater, Hogg & Howison team and Kirstin and Elaine in particular. Very pleasing to know you received such a good service. Kind regards, Mark.

5/5

Google

Emma's rental team had done a excellent job. Especially Paria Vaezi thank you.

Yvonne · 28 November 2023

Agent replied · 23 October 2024

Thanks for the excellent 5* review! Best wishes, Lucy, Customer Relations.

5/5

Google

Fantastic and professional. Thank you Emma, Kirsten and Heather at the Candleriggs branch for giving me invaluable advise and successfully rented out my flat during this very difficult and challenging time of lock down.

Kinster · 24 October 2021

Agent replied · 23 October 2024

Wonderful to read such great comments and thank you for your 5* review! Best wishes, Scott @ Customer Relations

5/5

Google

Thanks to Elaine, Fergus, and all the team for a very efficient sale - great communication all the way through, and I always felt they were on top of things. Sad to be leaving Merchant City - but the sales process was painless!

Jonathan · 12 December 2018

Agent replied · 10 December 2024

Thank you Jonathan for your fabulous 5* review! Great to read that the sales process was painless. Kind regards, Emma.

5/5

Google

Paria is very professional, always gives quick responses and is helpful whenever needed.

Carol · 24 October 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

1/5

Google

Absolutely appalling. They routinely ignore my e-mails, even ones to do with repairs. Now they are supporting a landlord who wants to take the entirety of my deposit. For no reason. The flat is in a fine condition. Avoid this company like the plague. They literally don't care at all about tenants. The only client they will do anything for is the landlord. Verging on illegal, so dodgy is this shoddy, thieving enterprise.

Edmund · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

Laurie and Elaine were a great help and able to answer any questions clearly and quickly for us as first time buyers.PositiveResponsiveness, Professionalism

Chris · 24 October 2022

Agent replied · 23 October 2024

Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great team at Candleriggs managing the sales & marketing of my property recently, despite the added challenges of lockdown & managing viewings etc safely. Very professional & great communication from start to legal completion. Provided helpful advice & feedback without being too pushy, a difficult balance to achieve. Highly professional team from Valentina on reception to Fergus, Elaine & Bobby who all helped make what could have been a stressful time go as smoothly as possible. Thank you!PositiveProfessionalism

Charles · 24 October 2021

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards Lucy, Customer Relations

5/5

Google

Paria Vaezi was great help sorting our move

Maruta · 28 November 2023

Agent replied · 23 October 2024

Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.

1/5

Trustpilot

we rented property in Rothsay court…

we rented property in Rothsay court skelmolie we were told that the so called land lord would clean the flat and would get aerial fitted pry to us moving in the rental man from slater and hogg neil said it would be done moved in 8th august nothing was done had to pay 250 plus vat for aerial the house had cobwebs coming down if a cleaner had been in ? we did not get the money back we could not change the gass company as suppries the bills were not paid dept letter came from different company police at the door looking for other tenent contact slater and hogg they sent email to gass company that was all no real help from them i had to get help from someone to help we had to stay with gass company as they refuse our to take over i was fed up with no help from them or so called mr rigby owner moved out on jan2024 the owner told mydeposit scotland we broke tenent agreement and had a dog that he had to bring cleaner for carpet realy we have never had a dog plus abbie from slater and hogg never mention it any how they held back 250 pound that honest land lord said he paid to get carpet cleaned we had prove the clown was awarded 65 pound for nothing i would not trust slater and hogg as they are not intrested in tenent getting ripe of with the so called owner they get the tenent checked out but who are checking the owner riping of tenent would never use slater and hogg of greenock

Sandra · 7 May 2024

5/5

Google

Fergus & Elaine and the extended Glasgow Candleriggs team were tremendous throughout the whole selling process of my property. Their knowledge of the city and their no nonsense professional advice, and guidance was superb. They were realistic and honest and achieved exactly what I /we wanted, an incredible sale. Highly recommend.

Stephen · 26 February 2024

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review and recommendation Stephen. Best wishes, Lucy, Customer Relations.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Slater Hogg & Howison's Google reviews

Questions about Slater Hogg & Howison Candleriggs Sales

How many reviews does Slater Hogg & Howison Candleriggs Sales have?

Slater Hogg & Howison's Glasgow City office has 239 reviews across two platforms: 178 on Google, 61 on Trustpilot (across the whole business).

What is Slater Hogg & Howison Candleriggs Sales's rating?

Slater Hogg & Howison Candleriggs Sales is rated 3.8 out of 5 across all 239 reviews, and 4.4 out of 5 on Google from 178 reviews.

Where is Slater Hogg & Howison's Glasgow City office?

Slater Hogg & Howison Candleriggs Sales, 123 Candleriggs,, G1 1NP, Glasgow City, G1 1NP.

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