Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving been an estate agent myself for 10 years, I knew what to look for in an agent when it came to selling our Penthouse apartment in Glasgow City centre. Ultimately we wanted the best price coupled with the reassurance our sale was in safe hands. The team at Slater Hogg Candleriggs did a wonderful job and we were delighted with the service we received and ultimately the offer we got.
Fergus their Valuer is a wealth of knowledge and knows the city market inside out. Tegan and Elaine in the office kept in touch throughout the process and were instrumental in negotiating offers. I would absolutely recommend using them for selling any property in the city.
Paul · 13 April 2026
Agent replied · 17 April 2026
Thank you for your amazing review! Our team at Slater Hogg Candleriggs is dedicated to providing top-notch service and achieving the best results for our clients. We are thrilled to hear that we met all your expectations and delivered a successful sale. Our valuer Fergus and office staff Tegan and Elaine are truly knowledgeable and passionate about the city market. Thank you for trusting us to sell your property and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleSlater Hogg has been my letting agent for the past three years while I lived at Albion Gate, and the experience has been great.
A special mention to Ann Meenan, who has consistently been responsive, supportive, and proactive in resolving any issues I raised, always approaching things with a positive attitude.
I recently moved out, and the whole process was smooth and hassle-free from start to finish. I’d definitely recommend Slater Hogg to anyone looking for a reliable and professional letting agent.
Manas · 27 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to share your positive experience with Slater Hogg and specifically mentioning Ann. We strive to provide exceptional service to our clients and we are thrilled to hear that your experience was smooth and hassle-free. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI had a very positive experience with Slater Hogg & Howison (Candleriggs branch). I have just rented a property through them, and the entire process was smooth, quick, and hassle-free.
A special thanks to Kirsten Lundie for her support throughout. She was friendly, approachable, and always prompt in responding to my queries. Her clear communication made the whole process easy to navigate and ensured everything progressed efficiently.
The application and referencing process was handled in a very organised way, which I really appreciated. Overall, it was a seamless experience from start to finish.
I would definitely use their services again in the future, whether for renting or buying, and would recommend them to others.
Many thanks again for all your help.
Ashutosh · 27 March 2026
Agent replied · 17 April 2026
Thank you for sharing your positive experience with us! We strive to make the renting process as smooth and hassle-free as possible, and we're thrilled that you found it to be just that. We're especially grateful to Kirsten for her exceptional support and clear communication. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe've been with Slater Hogg and Howison for many years, and have been very happy with the way they have looked after our properties as they have been professional and very responsive. They are our eyes, ears in making sure that things runs smoothly which gives us a peace of mind that we are in good hands. A special shout out to Ann Meenan who keeps our properties under her watch and care. She is such a joy to work with and is responsive and intuitive. Thank you to her and the rest of the Slater team for being there for us !!! I would recommend them in a heartbeat !
Jennifer · 17 March 2026
Agent replied · 17 April 2026
Thank you for taking the time to share your positive experience with us! We are thrilled to hear that our team, especially Ann, has provided exceptional service for your properties. It's our pleasure to ensure that your investment is well taken care of. Thank you for trusting us with your properties and for recommending us to others. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleIt has been over a year now that Slater Hogg & Howison have been taking care of my property. From helping me register as a landlord, finding good tenants, taking care of repairs and of course the rental payments. Ann Meenan, Property Manager is always on top of what needs to be done. My being out of the country, with this excellent service keeps me worry free. I highly recommend them.
Mark · 27 March 2026
Agent replied · 17 April 2026
Thank you for choosing Slater Hogg & Howison to take care of your property! We're delighted to hear that our team, especially Ann Meenan, has provided excellent service and made your experience worry-free. Your recommendation means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe had a fantastic experience overall with Slater Hogg & Howison. The entire team was incredibly helpful, guiding us smoothly through every stage of the house buying and selling process. We were initially contacted by Emma Carman, and she was outstanding. She was there to help us at each step, and it genuinely felt like she and the team cared about our journey. We would highly recommend Emma and the entire Slater Hogg & Howison team to anyone looking to buy or sell their home.
John · 8 September 2025
Agent replied · 8 October 2025
Thank you so much for your kind words! We are thrilled to hear that you had a fantastic experience with our team at Slater Hogg & Howison. We take great pride in providing excellent service and guidance to our clients throughout the buying and selling process. We will be sure to pass along your praise to Emma and the rest of our team. Thank you for choosing us and for recommending us to others. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotA simply awful experience with SHH as a…
A simply awful experience with SHH as a landlord.Their communication when it occasionally happened was awful and their organisation shocking. Staff don’t seem to care and communications were so poor it was almost unintelligible .As examples they failed to pass on rent due and had to be constantly pushed to address the damage that occurred to the property. There was at best misleading information and at worst untrue information. I would never do business with them and advise others to avoid at all costs. I have rented my property through others and it was in different league.
Ken · 20 May 2026
★★★★★ 5/5
GoogleThe best! I've been a client of this branch for almost three years, and I'm currently switching to a new flat through the team there. I've rented numerous places over the years both at home and abroad, and letting through SHH Candleriggs has been the best experience I've had. Thank you to the entire staff.
Grant · 27 March 2026
Agent replied · 17 April 2026
Thank you for your kind words! We're thrilled to hear that you've had such a positive experience with our team at SHH Candleriggs. We strive to provide the best service for all our clients, and we're honored to have been a part of your journey. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
TrustpilotIf I could give it no stars I would
If I could give it no stars I would, trusted them with my property to rent. Continually asked them to do inspections on property but only one Inspection was completed over 2 years , asked again to be completed the next year but never completed. When tenants moved out and got exit report was told that it was one of the worst the person completing the report had seen. There was nearly £3000 of damage to the house and a garden full of German shepherd faces, which my neighbour told me the was where the dog did the toilet as it was never walked. It was then I found out my one bedroom house was not just for the couple but their baby , one of the adults brother and his dog and a cat. If the visits were completed as requested all of this would have been picked up. All I received back was the £700 deposit to repair house to be re rented. Another thing is that no exit meter readings were taken between renters resulting in me be sent bills for tenants who had not paid their bills I took my own readings and paid what I owed and advised provider to sender the remaining bills to slater Hogg and howison to pay as the hadn't been taking meter readings. I asked to be transferred to countrywide but was told by the manager that this couldn't happen until bills to OVO were sorted so I had to continue dealing with a company who I had no faith in and at that point I decided to sell the property as all the issues were having an effect on my health. I had asked on several occasions for the complaint department details to lodge a complaint but no one could help me with this
Sandra · 14 April 2026
★★★★★ 5/5
GoogleI have been incredibly impressed by the team at Slater Hogg city centre and if I could give more than five stars I would. The sale of my flat had a few ups and downs, as they do, but everything was so well handled by the team. I would particularly like to thank Fergus and Elaine in particular for all their hard work, support, and professionalism throughout the entire process, but the whole team was so helpful and responsive. I would highly recommend this team to anyone considering a property transaction.
Vivien · 27 March 2024
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and recommendation vivien yih! Best wishes, Lucy, Customer Relations.
★★★★★ 2/5
TrustpilotNot to be recommended
The initial contact was fine and the photographer did an excellent job (but don't think he is an SHH employee). I think SHH are too inclined to rest on their laurels as a major player in the Glasgow property market. After that visit I had many, many forms to complete before anything else could happen. Mitra, whom I dealt with from then on, was extremely offhand and always gave the impression I was a nuisance. Had I listened to her advice, we would have gone to an earlier closing date and accepted an offer significantly below the price achieved. There were also many mistakes in the viewing days and times, which was unhelpful generqlly as well as inconvenient for my tenants.
Patricia · 28 June 2025
★★★★★ 5/5
GoogleWe’ve recently just got the keys to our new rental property and had the pleasure of dealing with your Lettings agent Paria. From the get go Paria has been so helpful in answering all of our questions and queries. Keeping us in the loop and helping with everything every step of the way. We’re absolutely delighted with the customer service your agent has given us and we’d 100% recommend going through Slater Hogg & Howison Candleriggs when looking to rent a property! Paria has been so helpful and understanding, we can’t thank you enough. Thanks again! :)
Katie · 27 January 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWonderful experience since my first call to them. All staff friendly, informative and helpful. In person appraisal by Emma done swiftly and professionally. Loads of viewings secured within days of formally instructing them. Great tenant found and tenancy set-up within a week. £££ paid to me (minus their charges +VAT which were all explained and confirmed transparently in writing many times) the Monday after the Friday when tenancy commenced. Paria Vaezi has been excellent. So professional, organised and pro-active in getting all the practical work done in arranging and setting-up the tenancy when mayyers were passed to her. I'd instuct SH&H again tomorrow if I had another property and seeking a tenant. Exceeded my expectations. Paolo.
Paolo · 28 December 2023
Agent replied · 23 October 2024
Thank you Paolo for your 5*'s and kind comments! It is wonderful to see another positive review left for our local and hardworking team. Kind regards, Scott @ Customer Care
★★★★★ 5/5
GoogleSlater Hogg & Howison based in Candleriggs provided the best estate agent experience I’ve had. From initial contact with Fergus who provided great advice and experience to during the selling process and post sale from the dream team of Elaine, Laurie, Hannah and Valentina (I hope I’ve not missed anyone). Everything went smoothly, good advice on market timing and regular up to date comms from the team who made the whole experience smooth and filled you with confidence. I highly recommend.
Mazz · 24 October 2023
Agent replied · 23 October 2024
It’s really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
★★★★★ 5/5
GoogleFrom the moment we started our house selling process, we knew we were in safe hands with SH&H. Fraser walked us through the whole process of how their team could support us in getting our house on the market and sold.
We had many bumps in the road, due to the housing situation, yet Elaine kept us positive and worked tirelessly to get us to our point of sale.
We were updated every step of the way with priceless guidance and experience. We would not have got through this with our sanity had it not been for the Slater Hogg team.
Sandie · 24 October 2023
Agent replied · 23 October 2024
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service we received from Emma Carman was outstanding. We received a reply to our inquiry to view on a bank holiday, something which speaks volumes for how much they care about their customers, both selling and buying. The communication …
Nikolay · 17 June 2025
Agent replied · 17 April 2026
Hello Nikolay,
Thank you so much for your wonderful 5* review! We're thrilled to hear that Emma … More
★★★★★ 5/5
TrustpilotWe recently got our Mortgage accepted…
We recently got our Mortgage accepted with Slater Hogg and I'll tell you it certainly wasn't an easy process for Nicola. Having had an offer accepted with another company before and it fell through. from day one she was sure she could get us a mortgage and she did just that. In a very short space of time. We were first time buyers with a bad credit history and a load of paperwork but she didn't shy from that she smashed it for us. 5 Stars for her from us.
Natalie · 23 April 2026
★★★★★ 5/5
GoogleHad a very positive experience from beginning to check out with Slater Hogg at their Candleriggs branch. All members of stuff have been extremely helpful while negotiating the lease and also at the time of moving out. In particular, Anne Meagan, my assigned property manager, was very efficient whenever a repair needed to be carried out.
Cecilia · 17 February 2026
Agent replied · 17 April 2026
Thank you for taking the time to leave us a review! We're so glad to hear that your experience with our Candleriggs branch was positive and that our team, especially Anne, provided helpful and efficient service. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWent to view the flat for rental and I was in it a week later, Paria Vaezi was amazing so friendly, nothing was too much trouble, she was super efficient she moved things along very quickly allowing me to get in so quickly. Would highly recommend, a breath of fresh air compared to my previous experience with another estate agent
Pamela · 26 May 2024
Agent replied · 23 October 2024
Dear Pamela Kirk, thank you for your kind words about Paria Vaezi and our team. We are thrilled to hear that you had a positive experience with us and that Paria was able to assist you efficiently. We appreciate your recommendation and are delighted to have provided you with a seamless rental process. Thank you for choosing Slater Hogg & Howison Sales and Letting Agents Glasgow.
★★★★★ 5/5
GoogleSlater Hogg and Howison have been great since we moved in at the beginning of the year! Although we’ve had some issues with things being broken in our flat, Ann meagan (our property manager) has been absolutely amazing. Ann has always been very efficient whenever we’ve needed repairs to be done :)
Amber · 17 March 2026
Agent replied · 17 April 2026
Thank you for sharing your positive experience with Slater Hogg and Howison! Our team is dedicated to providing excellent service, and we are thrilled that Ann has been able to assist you so efficiently. We are always here to help with any repairs or concerns you may have. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleMe and my partner couldnt be any happier with the care we have recieved from the team at this agency. After having many negative experiences with other letting agencies we were so glad to stumble upon this team, all the girls that we have dealt with have showed amazing compassion and care towards us as this was the first time we were moving somewhere together. If we were to move again we would 100% choose this company again.
Aggie · 9 July 2025
Agent replied · 8 October 2025
Thank you for such an amazing review! It brings us so much joy to know that we were able to make your moving experience a positive one. Our team always strives to provide compassionate and caring service to all of our clients. We would be honored to work with you again in the future. Thank you for choosing us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI cannot recommend Salter, Hogg and Howison enough. They are very helpful and know what they are doing. Top marks from me!
John · 24 September 2025
Agent replied · 8 October 2025
Thank you for your kind words! We strive to provide exceptional service and are thrilled to hear that we met your expectations. Your satisfaction means everything to us. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 1/5
GoogleBooked me in for a viewing 30/05 and never turned up. Called them, left a voicemail, no reply. Called another branch just to ask whats happening and they said that they can't see that property available to rent on their list. I went on the website and I saw it was let agreed. Absolute joke. Very unprofessional, I understand there's a lot of properties to manage whatsoever but I wasted my time and lost other viewings because of this. They didn't even bother calling me up and apologise. Shame. Y'all need to do better.
Zsofia · 4 June 2025
Agent replied · 23 June 2025
Hello Zsofia,
Thank you for sharing your experience with us. I'm truly sorry to hear about the inconvenience you faced with your viewing appointment and the lack of communication. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleMoving to a new city/country can be pretty challenging, and just the thought of how many things I needed to deal with and the details I needed to pay attention to was very daunting. However, the Slater Hogg & Howison made the whole process so easy for me that all my worries disappeared after I had my first contact with them. All the employees, especially Nicole and Kirsten, were lovely, understanding, and effective in clearing out every bit of doubt I had. Everything was set within a couple of days, and there was an app explaining step-by-step how to set up the electricity, broadband and council registry.
They are just amazing, and I highly recommend their services.
Baran · 24 October 2022
Agent replied · 23 October 2024
Thank you for your glowing 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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