Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.
★★★★★ 1/5
TrustpilotI tried to contact Slater Hogg &…
I tried to contact Slater Hogg & Howison Greenock branch regarding raw sewage coming from their property in Dalry,Ayrshire.At first I was told they would get their so called maintenance team out but nobody appeared.After a week I emailed them and just got ignored.The agents name was Niall Mckenzie.I waited another couple of days for a response but nothing.Now Environmental Health have been contacted and have been to the address so let's see slater hogg Greenock ignore them.Very unprofessional and ignorant.
David · 25 March 2026
★★★★★ 1/5
TrustpilotOne of the worst letting agents
One of the worst letting agents I’ve ever dealt with. We had a really awful experience trying to get our deposit back and were charged additional late fees that were never properly communicated to us. The whole process has been stressful and poorly handled from start to finish. We are now seeking representation to challenge the charges and recover our deposit. I would strongly advise others to avoid renting through this firm.
Indra · 21 May 2026
★★★★★ 5/5
GoogleI am one of the lucky landlords who receive SLH letting departments services. I call their office 'Happy Office'! Everybody is so energetic and they all seem to enjoy what they do. Paria, Heather, Kirsten, Emma and others are very friendly and always very helpful. I enjoy doing business with them and we look forward to working together in 2024 and beyond !
DOUGLAS · 28 December 2023
Agent replied · 23 October 2024
Thanks for the wonderful 5* review and your kind words! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHighly recommend the company, very professional & reliable. I would like to thank the team, especially Fergus and Neve who helped me from the start till the end of the selling process.
Napa · 2 May 2025
Agent replied · 17 April 2026
Thank you for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
Trustpilot95, Watson street
I’ve had a really positive experience with this letting agency. The team has been incredibly helpful, professional, and responsive throughout the entire process. Whenever we had questions or needed assistance, they were quick to respond and genuinely supportive. They made everything much easier for us and handled things smoothly. It’s rare to find an agency that is this reliable and approachable. I truly appreciate their help and would definitely recommend them to anyone looking for a trustworthy letting agency.
Sameer · 6 March 2026
★★★★★ 5/5
GoogleFergus was very informative and talked me through the process as a novice unexperienced with selling in Scotland (I'm English) Thank you very much Fergus! A credit to the office.
Alex · 17 April 2025
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and thank you for your kind words Alex. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have rented a few Flats previously in and around Glasgow City Centre managed by Zone Group and Macleod Lettings. The service we both have personally received from these companies has been terrible and personally ask people looking to rent to look elsewhere.
But now being a Tenant of a property managed by Slater Hogg & Howison I cannot recommend them enough.
We have had zero issues with our Home, Application or Move In and trust that if there was that Slater Hogg & Howison would have any issues sorted immediately. With a detailed inventory list taking all aspects and details into consideration, the care of Tenants and Landlords is truly paramount, and I would like to say Thank You.
Slater Hogg & Howison leads an example to other Property Management Companies.
An agent who I can’t recommend enough is Kirsten Lundie - Kirsten has been nothing but Professional, Prepared, Supportive and Knowledgeable. Kirsten continuous to go above and beyond for myself and my partner from the start and throughout our Tenancy. A very Prepared and Caring woman who gets the job done and it is impressive.
Curtis · 24 October 2021
Agent replied · 23 October 2024
Thank you for your superb 5* review and kind comments. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe service we received from Slater Hogg & Howison (SHH) was exceptional; perfect, in fact! Our flat was valued within hours of us making a sales query. It was on the market 2 days later and sold within 5 days, with an early entry date. The entire staff team at SHH (including Fergus, Elaine, Laurie, Valentina & Keith) were supportive, professional and efficient. Communications were excellent. We received a high quality, person-centred service which represented good value for money. We have used SHH in the past, will certainly use them again and recommend other sellers to do so also. David & Andrea McCuePositiveResponsiveness, Quality, Professionalism, Value
David · 24 October 2021
Agent replied · 23 October 2024
Thank you for your brilliant 5* review and thank you for your recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t thank Elaine, Hannah, Fergus and the team at Slater Hogg & Howison merchant city enough for all of their help. They made the experience of selling our property so easy and stress free. The team gave good guidance and support thought the entire process and we’re always on hand to answer any questions. Can’t recommend them highly enough.
David · 24 October 2023
Agent replied · 23 October 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleThe team has been extremely professional, and the whole process went so smoothly, it was completely stress-free. Heather and Emily have been amazing at keeping me updated throughout, from arranging viewings to getting all the necessary checks completed. As this was my first time renting out my property, their support and clear communication made everything so much easier. I couldn’t be happier with the service.
Garry · 20 August 2025
Agent replied · 8 October 2025
We are ecstatic to hear that your experience with our team at [company name] was stress-free and enjoyable! We strive to provide top-notch professionalism, clear communication, and reliable support for all of our clients. It was a pleasure working with you and we are thrilled to have exceeded your expectations. Thank you for choosing us! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleAnother 5 star service from Slater Hogg. It was a pleasure to ask them to help sell my flat in the Merchant City. They are always very friendly and professional in organising every stage of the process, from arranging the home report, marketing, organising the viewings, and everything else! A massive thank you to Hannah who I dealt with throughout, she is fantastic, 10/10! :-) I would recommend Slater Hogg to anyone. Thank you!PositiveResponsiveness, Quality, Professionalism, Value
Chris · 24 October 2021
Agent replied · 23 October 2024
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan't recommend Slater Hogg highly enough. The entire team were friendly and extremely helpful throughout. Fergus puts you at ease from the start and is very informative about the whole process. Excellent communication and flexibility from Emma, Tegan, Neve, and Elaine in regards to booking viewings around what suits you and price negotiations.
Jamie · 17 November 2025
Agent replied · 17 April 2026
Thank you for the glowing review! We are so glad that you had a positive experience with our team at Slater Hogg. Our priority is always to make the process as smooth and stress-free as possible. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleParia is polite and friendly. Efficient and clear. Easy to contact by phone and email and always quick to respond.
Her colleagues Andrew and Keith are also welcoming and great communicators.
Everything tricky becomes effortless through the team.
A 5 star team at SH in Candleriggs. Thank you.
MMG · 26 April 2024
Agent replied · 23 October 2024
Wonderful to read such kind comments about our local team! Thank you so much! Scott @Customer Care
★★★★★ 1/5
GooglePoor communication with viewing arranged. When attended the viewing, they said because it was not confirmed by email (which was not mentioned in the email nor was required on last viewing), therefore, even though the office is right next to the building, they will not do the viewing until the following week. The attitude of one the staff in the office was hostile and unpleasant. Half an hour prior to the viewing on the second week, they said property was sold even after we have expressed our interest. There is no closing date. I do not think they have tried their best to get the best deal for seller by having sincere buyer to view property sooner or even mention we are interesting to the seller to let the seller decide. It puts me off to use their service to sell in the future considering that will be the service that I will be getting. The way they handle the viewing make viewer feels the staff get more say about who will get to buy more than having a fair transaction and best deal for the seller. Do not recommend for SELLER to use their service.NegativeResponsiveness, Quality
J · 24 October 2020
Agent replied · 23 October 2024
Hi Jackie, Please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind Regards, Scott @ Customer Relations
★★★★★ 1/5
TrustpilotTen years of overcharging and appalling service
I was a landlord for ten years and dealt with Slater Hogg throughout that period. My experience was consistently appalling. I felt overcharged at every opportunity and never believed they were acting in my interests as their client. Quite the opposite, it often felt as though they were working against me.
Chris · 24 July 2026
★★★★★ 5/5
GoogleThe agency is amazing, second property i rent with them and everything went so smoothly and fast!
A big thank you to Paria, her approach and professionalism was very helpful and I'm moving in on time! (The days I had was counted!)
I'm a happy customer:)✨️
M · 27 March 2024
Agent replied · 23 October 2024
Many thanks for your outstanding 5* review M. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust moved into our new place in the city and SHH made it such a lovely experience. As a young family from abroad, finding a home was quite daunting but Paria from the Candleriggs Branch went above and beyond to accommodate us. Swift communication, efficient and really friendly! Thanks for all your help!
Marisha · 24 October 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving dealt with Graeme last year and again this year, who was first class in sorting out all aspects of my mortgage , I had no hesitation in using the team in the Candleriggs office to sell my property.
From the visit of Fergus to assess and value the property to the almost daily communications from Hannah in the office ,this was a great experience and totally stress free.
If you’re looking for a professional ,skilful, competitively priced Estate Agent to sell your property,or buy a property,which I also did, I would highly recommend the team at Slater Hogg Candleriggs.
They were faultless .
An important thing to mention here too is that having used an online, “ budget” estate agent last year to sell my property, there is no comparison in the service levels when using Slater Hogg.
You really do get what you pay for and then some .......
Get in touch with them and tell them Stuart sent you 😊.
Thanks again to all the team @ Slater Hogg
Candleriggs.
Stuart McLaughlan
Stuart · 25 October 2019
Agent replied · 23 October 2024
Dear Mr Mclaughlan,
Thank you for taking the time to leave this wonderful 5 star review. The team in the Candleriggs branch strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Graeme and the entire team at the branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleWhat a team!
I can't thank the whole team at Slater Hogg Candleriggs enough for their professional, enthusiastic and personal approach to selling my flat in Garnethill. Elaine was a brilliant and skilled negotiator, Fergus wrote an exceptional write-up (what a way with words!), Juli really helped show my place off to its best on its first viewing, Graeme secured me an excellent mortgage deal and Kirstin and Hannah were always so helpful with any questions that arose.
In the end, I sold within two weeks for above the home report value, and none of this would have possible without the highly experienced team to guide me at each step.
Finally, I've just found out that Slater Hogg & Howison have been around for over 40 years - and it shows. They are a credit to the profession.
Well done and thanks again everyone!!!
K · 25 October 2019
Agent replied · 23 October 2024
Dear Kel,
Thank you for the great recommendation. The team are passionate about estate agency and work hard to ensure that each and every customer is supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Best wishes, Sarah
★★★★★ 5/5
GoogleI worked with Paria Vaezi from Slater Hogg & Howison, in order to rent a flat with a short notice in the Glasgow city center. She got everything up and running in just 3 weeks, despite the huge market pressure at that time. Thanks to her for her skills and professionalism!
Mathieu · 24 October 2023
Agent replied · 23 October 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleHaving dealt with Graeme last year and again this year, who was first class in sorting out all aspects of my mortgage , I had no hesitation in using the team in the Candleriggs office to sell my property.
From the visit of Fergus to assess and value the property to the almost daily communications from Hannah in the office ,this was a great experience and totally stress free.
If you’re looking for a professional ,skilful, competitively priced Estate Agent to sell your property,or buy a property,which I also did, I would highly recommend the team at Slater Hogg Candleriggs.
They were faultless .
An important thing to mention here too is that having used an online, “ budget” estate agent last year to sell my property, there is no comparison in the service levels when using Slater Hogg.
You really do get what you pay for and then some .......
Get in touch with them and tell them Stuart sent you 😊.
Thanks again to all the team @ Slater Hogg
Candleriggs.
Stuart McLaughlan
A · 25 November 2018
Agent replied · 23 November 2024
Dear Mr Mclaughlan,
Thank you for taking the time to leave this wonderful 5 star review. The team in the Candleriggs branch strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Graeme and the entire team at the branch.
Kind Regards, Sarah
★★★★★ 5/5
GoogleSlater Hogg sold my property last month & couldnt be happier with the service. Fergus's valuation of the property prior to it going on the market proved to be extremely prescient, as was his breadth of knowledge of the Merchant CIty market: i dont think any other estate agent has a valuer with his openness and equanimity. In the office, Elaine & Hannah were first class communicators of all issues leading up to the sale: co-ordination of viewers slots & the collation of viewer feedback was extremely reassuring. There's a lot of Estate Agents vying for your business, but many wont deliver: i'd strongly advise you not to go anywhere else.
Sean · 25 October 2018
Agent replied · 23 October 2024
Thank you for taking the time to leave this wonderful 5 star review and recommendation. The team at …Slater Hogg & Howison in Glasgow strive to deliver the straightforward, personal and passionate service to its customers and it is great that you were able to take advantage of this throughout your sale. I will make sure you review is shared with Fergus, Elaine, Hannah and the entire team at the branch.
Kind Regards,
Sarah
★★★★★ 5/5
GoogleThese 5 ⭐'s are for you Paria Vaezi for helping out with the housing! An asset to Slater Hogg & Howison!!!!She's a very kind and patient person. Being an international student it's difficult,but Paria was always ready to help and made things easier. I really appreciate it. Cheers!
Sneha · 28 November 2023
Agent replied · 23 October 2024
It is wonderful to read your kind words and comments! Thank you for the 5* review! - Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleA big thank you to all at Slater Hogg Candleriggs. Fergus, Elaine, Hannah and Sarah were all amazing. They made the whole process much less stressful. The communication and professionalism from the team was second to none. The photo package and online listing were excellent. They kept me informed at every step during the viewings and explained each part of the process. I would definitely recommend the team at Candleriggs. A 5 Star plus service!!!
Brian · 25 October 2018
Agent replied · 23 October 2024
Thank you for the 5 stars. I am glad you were supported throughout the entire sales process. It's great to see that you were able to benefit from their excellent service.
Best Wishes, Sarah
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