Trusted Agent profile · Glasgow City

Slater Hogg & Howison Candleriggs Sales reviews in Glasgow City

3.8

★★★★★ Good

253 reviews across 2 platforms

123 Candleriggs,, G1 1NP, Glasgow City, G1 1NP

Slater Hogg & Howison's office in Glasgow City, at 123 Candleriggs, is rated 3.8 out of 5 across 253 reviews on two platforms, including 192 Google reviews rated 4.3.

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4.3 / 5

192

Reviews on Google

This office

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61

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Glasgow City office, from every platform, shown as written. First names only.

4/5

Google

A huge thank you to the team at Slater Hogg in Candleriggs. Because of them the potentially painful process of buying an apartment in Glasgow became an exciting adventure with a happy ending! Throughout my search I was kept up to date on properties that suited my needs, sometimes getting a heads-up before they even came onto the market, reassured when things were quiet and guided through the maize of Home Reports, Survey valuations, Factor’s Fees and numerous other pieces of information that threatened to swamp me. The viewings were made as stress free as possible, and for the most part my queries were dealt with fully and quickly by the staff back at the office. All in all a great experience - now I’m just waiting to pick up my keys!

Annie · 25 October 2018

Agent replied · 23 October 2024

Thank you Annie for your wonderful review. It is great to read that you have had such a positive experience with our Slater Hogg & Howison team and that you are just waiting to pick up your keys. We do always aim to provide a 5* service and as such I would like to invite you to tell us how we could have achieved that elusive fifth star via review@countrywide.co.uk. Kind regards and best wishes, Scott.

5/5

Google

I want to say a big thank you to the slater Hogg team . Fergus, Hannah and the rest of the team were all instrumental in ensuring that the property was swiftly prepared for marketing and put on sale. I was also impressed with the weekly feedback from Hannah keeping me up to date with viewings and we were able to secure a sale fairly quickly. It was a fantastic service by the whole team and would highly recommend them to anyone.

A.M · 25 October 2018

Agent replied · 23 October 2024

Thank you so much for your wonderful 5* review and recommendation. I'm delighted to read that the sale of your property was so well handled by Fergus, Hannah and the team at Slater Hogg & Howison. Best Wishes, Tracey.

1/5

Google

Their customer contact line is so rude. They literally don't know how to talk to a customer. Bad experience

Devanshu · 17 April 2025

Agent replied · 23 October 2024

Hello Devanshu, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

1/5

Google

Utterly disgraceful agency, advisors are very rude and ignorant and from speaking to management it's no wonder their attitudes are the way they are. All this agency cares about is profit, they clearly don't have a good reputation and now I know why. Completely stressful from start to finish, took 5 months to replace a fob/microwave and had to live in a mould ridden flat with severe asthma which the agency still hadn't repaired by the end of my tenancy. I would recommend any other agency as it couldn't be any worse than this company. Advisors more concerned about the way they look than the service they are providing. Please save ur time, effort and money and stay clear of these cowboys!

Amy · 25 October 2017

Agent replied · 23 October 2024

Good Morning, We are deeply sorry to see this.We always aim to provide the best service to all of our customers and we are deeply sorry for this shortfall in performance. We would like to investigate this further. Could you please send more information to customercare@countrywide.co.uk so that we can look into this further for you. Kind regards, Regan

5/5

Google

We’ve just sold our property with the Candleriggs team at Slater Hogg and Howison and were delighted with the experience. Fergus and Elaine provided a first class service: their track record of selling similar properties in the city centre was impressive, they offered tips on how to prepare the property for photographs and were in regular contact with us throughout the process. They took away all of our stresses and were a pleasure to work with.

Sarah · 25 October 2019

Agent replied · 23 October 2024

Sarah, I am delighted to read that the local team left such a kind review. I will make sure the branch are aware of your comments. Kind regards, Mark

5/5

Google

I had a great experience with Slater Hogg and Howison, particularly with their wonderful lettings negotiator Paria Vaezi who was a joy to deal with - very helpful and accommodating.

John · 11 October 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

Great service, helpful advice and definitely added value throughout the process. Fabulous team.

Heather · 20 May 2025

Agent replied · 23 June 2025

Many thanks for your marvellous 5* review Heather. Best wishes, Lucy, Customer Relations.

5/5

Google

Emma has been most helpful and provided amazing customer service, lovely agency to deal with :)PositiveResponsiveness, Quality, Professionalism, Value

Andrea · 24 October 2021

Agent replied · 23 October 2024

Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.

1/5

Google

very expensive l would not use this company again

Paul · 1 July 2025

Agent replied · 27 July 2025

Hello Paul, Thank you for sharing your feedback with us. I'm sorry to hear about your experience regarding the costs. Please feel free to reach out to us at review@countrywide.co.uk so we can address your concerns directly. Best regards, Lucy, Customer Relations Team

5/5

Google

Terrific service. Team were on top of getting me a new tenant, great comms and great customer service sorting out the inevitable jobs that needed to be done.

Iain · 11 October 2024

Agent replied · 23 October 2024

Thank you Iain Black for your great 5* review. Best wishes, Lucy, Customer Relations.

5/5

Google

I have just completed the sale of my flat and bought a new property. The process ended up being very difficult, drawn out and extremely stressful. All the staff at Slater Hogg worked tirelessly to support me throughout. Nothing was a bother to them. Their sound advice and prompt responses made an otherwise horrendous process more bearable. A big thank you to all of them.

Teresa · 24 October 2021

Agent replied · 23 October 2024

Thank you for your brilliant 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.

5/5

Google

Brilliant and efficient execution of entire letting protocol in regard to Flat 4/2 72 Lancefield Quay by Paria Vaezi, and all his efforts are very much appreciated.

Roderick · 11 October 2024

Agent replied · 23 October 2024

Many thanks for your fantastic 5* review Roderick. Best wishes, Lucy, Customer Relations.

5/5

Google

Excellent experience selling a merchant city flat with Elaine, Fergus and the wider SH team. They are very personable and always go the extra mile. Highly recommend.

Jonny · 11 October 2024

Agent replied · 11 October 2026

Jonathan, thank you for taking the time to leave us your 5* review and recommendation! I will make sure your comments reach our local team and Regional director. Kind regards, Lucy, Customer Relations.

5/5

Google

I have recently bought a flat in The Merchant City with Slater Hogg acting as the selling agent. They were extremely professional and responded to queries swiftly and honestly. My main contacts were Elaine and Laurie who were brilliant. Thoroughly recommended and when I come to sell I will have no hesitation in using their services.PositiveResponsiveness, Professionalism

Jim · 24 October 2022

Agent replied · 23 October 2024

Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with Slater Hoggs. All the staff are really friendly and helpful and Graeme has been very efficient in sorting out the mortgage. Highly recommended

Saad · 25 October 2018

Agent replied · 23 October 2024

Thank you Saad, glad you got your mortgage sorted. Best wishes Regards, Sarah

5/5

Trustpilot

It was a nice easy and efficient…

It was a nice easy and efficient experience. The agents were nice and friendly. Everything was dealt with in a timely and orderly manner.

Raphael · 23 January 2024

5/5

Google

Great service by company & lovely staff, specially Paria Vaezi who was fully available for client & delivered good job from day 1 to end

Andre · 11 October 2024

Agent replied · 11 October 2026

Ali Maani thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.

1/5

Google

If rent was ever delayed because of a weekend or bank holiday, emails would arrive immediately. But, when it came to returning my deposit, it took weeks to get a response. They also relisted the flat with a 65% rent increase. Disgusting.

Ali · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave this feedback, we take all comments seriously and this has been passed on to the Regional Manager to discuss with the branch to see how they can improve for the future. If you would like to go through this in more detail at all, please do email me at review@countrywide.co.uk Kind regards, Lucy, Customer Relations.

5/5

Google

The Slater Hogg Sales team, Fergus, Hannah, Elaine, Laurie & Valentina sold our flat in the Merchant City, they were friendly, professional and went out of their way to help and make the entire sales process as smooth as possible. We'd recommend the team and plan to use them again in future.PositiveResponsiveness, Professionalism

Stephen · 24 October 2022

Agent replied · 23 October 2024

Thank you for your amazing 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.

1/5

Trustpilot

Shocking sales tactics

Viewed a house they were selling and put in an offer. During a conversation it was inferred that the seller would only accept our offer if we sold our house through them. I asked if that's what they meant in case I mis-heard and they repeated it. I questioned if this would not present a conflict of interest and was told no. Checked with another estate agent and they agreed with me (we weren't selling through them so it wasn't just to get our business). Wouldn't touch Slater Hogg with barge pole!

Jane · 25 March 2023

5/5

Google

Me and my fiance fell in love with a house advertised by Slater Hogg, unfortunately if fell through and we were heartbroken. Fortunately for us Joe called and said he could get us the house and we moved in about a week ago. They are absolutely amazing and we wouldn't be where we are today if it wasn't for Joe. Would give 10 stars if I could.

Nieves · 25 October 2019

Agent replied · 23 October 2024

Thank you for your 5* review and wonderful recommendation! I will of course make sure your review is made known to our local team. Kind regards, Scott

1/5

Google

Do not ever rent any property from this agency. You will not get it cleaned not will the agency respond you for all the fixes. We were told that we will get a new dishwasher which does not work. But haven't heard anything about it after 2 months of renting it. I wish I could give 0 stars.NegativeResponsiveness, Quality

Shruti · 24 October 2021

Agent replied · 23 October 2024

Hello, please contact us via review@countrywide.co.uk with full details so that we can look into this concern further for you. Kind regards, Lucy, Customer Relations.

5/5

Google

Slaters have looked after my rental properties for quite a few years now. They provide an excellent service. Ann Meenan especially has always been on the job, deals with the tenants, flat maintenance and keeps me informed. Thanks.

Alex · 28 November 2023

Agent replied · 23 October 2024

Many thanks for the fantastic 5* review. Kind regards, Lucy, Customer Relations.

5/5

Google

The minute I stepped into Ingram Street I was greeted by a warm welcome with professional advice from Elaine. Next I met Fergus who instilled confidence & trust as the team started marketing our executive flat. The whole team are respectful, helpful, professional & so lovely! I would only choose Slater Hogg & Howison as from beginning to completion they are the best by far! Thank you guys!

Dee · 25 October 2018

Agent replied · 23 October 2024

Thank you Donna for such a wonderful 5* review of our team at Slater Hogg & Howison, Glasgow. It is brilliant to read that you found our whole team respectful, helpful and professional. Thank you also for your kind recommendation and I will make sure that your kind words are forwarded to the whole team. Best wishes, Scott.

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