Countrywide Scotland Glasgow West End Sales reviews in Glasgow City

★★★★★ 5/5

Google

I have used the company for many years as a professional landlord. In this time I have found the company to be pro active and very focused in their advise and day to day application. I particularly like to deal with Mhairi and Joanne who keep me advised of current legislation, implementing this advice in a timely manner. Would recommend to anyone considering using a letting agency.PositiveResponsiveness, Quality, Professionalism, Value

Paul · 11 December 2022

★★★★★ 1/5

Google

Wouldn't recommend, won't allow viewings of properties unless you tell them your financial history, mortgage abilities, who your mortgage is with etc, wondering when she was going to ask for my shoe sign and zodiac sign - no other estate agent does this so if you are looking to sell your property, do not use them

Sam · 11 December 2023

★★★★★ 5/5

Google

Have used them as a landlord for 5 years now and everyone in the branch are always very friendly and consistently provide an excellent service. Using them for full service management makes things much quicker and easier than trying to keep up to date with everything yourself and at a very good price. Definitely highly recommend.

Paul · 11 December 2023

★★★★★ 5/5

Google

Staff very professional and helpful when I was trying to buy a flat. In particular Kirsten and Megan were very informative and a pleasure to deal withPositiveResponsiveness, Professionalism

Elaine · 11 December 2021

★★★★★ 5/5

Google

Great service by Countrywide @Byres Road brunch and Ashton Russell. I was really impressed with the check out process, everyone was very responsive to the emails, and were really fair to us tenants even though we weren't present during the checkout inspection. This is by far the best letting agency I've encountered in the UK.

Giannis · 11 December 2023

★★★★★ 5/5

Google

I recommend countrywide for letting/ and especially Freya. Between quality and professionalism, Freya has been really helpful since I started my tenancy. Really good communication too!PositiveResponsiveness, Professionalism

Marine · 9 January 2022

★★★★★ 5/5

Google

Had the pleasure of dealing with Jamie when renting a new property. Was very helpful through the whole process and assisted when minor parts of the application required further attention. Would recommend using Countrywide to let or rent a property from to anyone considering without any hesitation.

Only · 14 May 2024

★★★★★ 5/5

Google

Was assisted by Louise during my move and was very happy with the service I recieved. Louise was polite and helpful and made sure everything ran smoothly.

Steven · 11 December 2021

★★★★★ 5/5

Google

Just started renting through Countrywide and the experience was pleasant and easy. Freya Lindsay was very professional and responded quickly to any queries about the application.

Damien · 11 December 2021

★★★★★ 5/5

Google

Very nice and friendly team. Always there to answer questions and to give useful advice for those who rent out the property for the first time. Am very happy having this Team on my side. The landlord webside is very helpful too.

Yvonne · 8 September 2025

★★★★★ 5/5

Google

We were very impressed by the high quality service provided by Countrywide West End. From start to finish communication was excellent. We were put at ease throughout what can be a very stressful process. Staff did everything they could to answer questions and help. We would thoroughly recommend Countrywide West End to anyone looking to sell their property. A big thanks to the whole team.

Nikki · 11 December 2022

★★★★★ 5/5

Google

Excellent and outstanding service in letting the property. Very good client co ordination with helped secure the tenancy complaint building regulation certificates by giving access to maintenance & compliance companies at a competitive price. Throughout the process of finding tenants, gave instant information on prospective tenants and offers after viewing.

Rishad · 15 January 2024

★★★★★ 5/5

Google

Have just rented two properties via Countrywide and was most impressed with how they handled everything. Jamie could not have been more helpful. Both the checkout and new tenants moves were done smoothly. Great service

Stuart · 11 October 2024

★★★★★ 5/5

Google

From the moment of posting an inquiry regarding a prospective property to rent, Countrywide has been quick to help me with all queries I've had. All matters have been dealt with a friendly and professional manner and I've been very happy with the service provided. Renting can be scary, but I'm confident Countrywide will be able to help with every step of the way.

Juuso · 11 December 2022

★★★★★ 5/5

Google

In order to rent out my property, I visited several letting agencies in Glasgow's West End. I felt Countrywide then offered the warmest welcome and the most personal service. I let my house through the Byers Road branch (as it now is) for around four years and I found the service exemplary - always personal, but also speedy, efficient, thorough, reliable and clear. So much so, that, when I eventually came to sell the house, I went to Countrywide as the Estate Agent of my choice.

Douglas · 12 December 2019

★★★★★ 5/5

Google

We chose Countrywide Westend from our shortlist of possible Agents primarily because of Gavin's visit to our property in Glasgow's West End. He was very professional and personable and gave us confidence that Countrywide would do the very best for us. After that, most of our interactions were with Megan who was also wonderful. Very responsive, calm and level-headed in dealing with our concerns. We had a range of prices in mind that we expected/hoped our property would sell for, but it went pretty quickly for a price above that range, and we have the team at Countrywide to thank for that.

Colin · 12 December 2019

★★★★★ 1/5

Google

- Terrible communication with tennants unless they do something illegal and need to cover their own backs. - Terrible communication of tennant needs between staff. - Poor staff training. - Poorly cleaned and maintained flats. Countrywide have earned their terrible reputation, don't choose them unless you have no other choice.

Nick · 11 December 2023

★★★★★ 5/5

Google

I’m a landlord in Glasgow wonderful service from countrywide west end. Jamie has kept me informed at every stage. Would definitely recommend. This is my second time using there let service and would use again and recommend to others which I have done so already. Frances Smith

Frances · 14 February 2024

★★★★★ 5/5

Google

Fantastic service from great team always at he end of the phone. Gavin was spot on with valuation and Bobby, Iona and Sheena helped me stay calm. Would definitely recommend them to anyone.

Pauline · 12 December 2018

★★★★★ 1/5

Google

Radiators didn't work when I moved in back in January, I have reported them numerous times in the last 4 months yet they still haven't been fixed (now it's July). This sucked during February when we had minus temperatures. Floorboards missing in kitchen, wardrobe doors broken, extensive leak in bathroom resulting in water coming through floor if you step close to the sink, all of which have been reported by myself but NOT fixed by countrywide. The only thing I managed to get help with was massive infestation of water bugs when I moved in and the heavily stained mattress, which I'm thankful for as it wasn't the nicest moving into a dirty flat. Flat clearly was not checked before I moved in. I moved out yesterday (11th July) and after sending 3 emails from 8th to the 12th of June explaining that my flatmate was staying in the flat, they still thought we were both moving out. After talking to my flatmate, it turns out he had also explained to them on numerous occasions he wasn't moving out. Quite stressful when they tell you over the phone that a man is coming in 2 hours to take keys off everyone and check us both out, when I'd told them 6 weeks prior just one of us was leaving.. Massive lack of communications must be happening in that office. Unreliable letting agency.

Kathleen · 12 December 2018

★★★★★ 5/5

Google

Many thanks to the team at Countrywide in Byres Road for their work on letting my flat. Once again they were on the ball and there to flatten the bumps on the road. I am so far from home; it's always good to have them around the corner.

Alan · 11 December 2023

★★★★★ 5/5

Google

Jamie sorted me with a viewing and then continued the process to get me moved in. Very smooth and fast and efficient service from him and all the team. Would recommend

Gary · 11 October 2024

★★★★★ 5/5

Google

Fern and Kellie from West end branch were very helpful, responsive and fast - very good service and response at short notice. We were explained the process, Fern and Kellie helped us to get things organised and get the property rented - we would use them again.

Magdalena · 11 December 2023

★★★★★ 5/5

Google

Used Countrywide for letting out a flat for the first time and I’m glad I did. Kellie, Fern, Jamie and the rest of the team at the West End branch made the whole thing easy and stress free. Definitely recommend for anyone looking to sell or rent.

Fraser · 11 December 2023