5/5
GoogleI found frost thoroughly professional and efficient on my recent purchase, many thanks to all the team in Gerrards Cross
Agent replied
Hi Rhodri Many thanks for taking the time to write this 5* review for our Gerrards Cross team. … More
Trusted Agent profile · Gerrards Cross · Buckinghamshire
Verified
The Frost Partnership Gerrards Cross reviews
★★★★★
952 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 952 reviews on four platforms, including 646 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
646
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
Buyers2 reviews
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
About The Frost Partnership Gerrards Cross
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
Awards
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
Google1/5
TrustpilotTerrible Experience
Terrible Experience. Terrible Management. Stay out of them, they simply try take your money like scammers.
5/5
GoogleAbsolutely fabulous! Dan has been brilliant from start to finish. 100% recommend.
5/5
GoogleVery responsive team; easy to communicate via email / phone; friendly and helpful.
Agent replied · 24 June 2026
Hi Dash Thank you so much for taking the time to write this 5* review for our Gerrards Cross Lettings office. We are so pleased that you found it easy to communicate … More
5/5
GoogleA wonderful helpful estate agent, communicative and efficient.
Agent replied · 25 November 2023
Hi Christopher, We have no record of any contact from you with our Gerrards Cross office and your review history suggests that you may have left this review in error. If you did so, please remove it as this negatively affects our overall rating. Kind regards, The Frost Partnership
5/5
GoogleAlways professional, pleasant and responsive - I can highly recommend the Frost team for lettings and property management.
Agent replied
Hi Thea Many thanks for your 5* review. We're so pleased that you received a professional, pleasant and responsive property service from our Gerrards Cross team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleA First Class Estate Agency - professional, caring and so efficient. We wish we could award 10 stars!
Agent replied
What a lovely review Wendy - thank you so much!! We will pass your comments on to the Gerrards Cross team and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleBought our forever home with Fine and country. They helped us throughout the process of purchasing our property. They were extremely helpful and professional and we would recommend their services. Thank you!
5/5
TrustpilotVery nice & friendly service from…
Very nice & friendly service from Simran Grewal and Abbie Coombs. I'm also very pleased with the fast and polite communication with them.
5/5
GoogleVery responsive team; easy to communicate via email / phone; friendly and helpful.
Agent replied
Hi Dash Thank you so much for taking the time to write this 5* review for our Gerrards Cross Lettings office. We are so pleased that you found it easy to communicate with them and that they were friendly and helpful. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleExcellent! It was not easy dealing with a bereavement, the sale of my father's house, …
Agent replied
Hi Vivien Many thanks for taking the time to write this 5* review for our Gerrards Cross team. … More
1/5
TrustpilotVery poor experience
Had a very poor experience with this office. Outdated practices, slow response times and poor advice. Management focused on local issues and past practice. Would highly recommend you go elsewhere
5/5
GoogleA wonderful helpful estate agent, communicative and efficient.
Agent replied · 18 October 2023
Hi Christopher, We have no record of any contact from you with our Gerrards Cross office and your review history suggests that you may have left this review in error. If you did so, please remove it as this negatively affects our overall rating. Kind regards, The Frost Partnership
5/5
FacebookAlways kept me informed of progress and quick to deal with any issues.
Agent replied · 3 May 2023
Hi Christine, Many thanks for taking the time to write this recommendation. We're delighted to read that you received a professional and proactive property service. Best wishes from all at The Frost Partnership Estate Agents
4/5
GoogleUsed for the marketing and management of our rental property. We have used Frosts for a number of years when service has been variable. However, for the latest letting we were kept informed and updated regularly about viewings and …
5/5
GoogleExcellent experience, would recommend to any prospective tenant or landlord.
Agent replied
Hi Andrew Thank you for your 5 star review for our Gerrards Cross Lettings office. We are so pleased to read that you had an excellent experience and would recommend … More
5/5
FacebookThanks for a good job keeping us informed through the various stages of the sale - great work..!
Agent replied · 7 May 2026
Hi Andy, Thank you so much for the recommendation and you're very welcome!
5/5
GoogleSarah and Leapfrog provide services to both home sellers and as lettings agents. Sarah has always bee professional, caring and friendly. She looked after my house for several years through 5 or 6 tenancies, ensuring it was respected and well kept. Then when it came to sell, she did that too! Highly recommended.
5/5
GoogleA wonderful helpful estate agent, communicative and efficient.
Agent replied · 30 December 2023
Hi Christopher, We have no record of any contact from you with our Gerrards Cross office and your review history suggests that you may have left this review in error. If you did so, please remove it as this negatively affects our overall … More
5/5
GoogleA wonderful helpful estate agent, communicative and efficient.
Agent replied
Hi Christopher, We have no record of any contact from you with our Gerrards Cross office and your review history suggests that you may have left this review in error. If you did so, please remove it as this negatively affects our overall rating. Kind regards, The Frost Partnership
1/5
FacebookJust the worst experience I've ever had with an estate agent. Incredibly uncommunicative, slow in responses, inaccurate in information and rude.
Agent replied
Hi Kate, We take all feedback seriously. We have sent you a private message regarding your experience. Many thanks Kind regards
1/5
TrustpilotIt's an unprofessional agency..
It's an unprofessional agency... They don't answer to your emails -they send you to meet the owner.. I didn't understand why?? They put same propriety on different rentaln sites with differnt prices Nobody check theier job...
5/5
FacebookExcellent communication and lovely and lovely staff. I would highly recommend them. Jacqui in particular has been fabulous.
Agent replied
Hi Clare, Thank you for taking the time to recommend us. We're delighted to read that you have received a professional and friendly property service. We will pass your comments on. Best wishes from all at The Frost Partnership Estate Agents
1/5
GoogleThis company should be ashamed of themselves. Their work ethic’s are questionable and forget data protection. It’s a joke . Im devastated at their behaviour towards me .
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Frost Partnership Gerrards Cross
What do sellers say about The Frost Partnership Gerrards Cross?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Has The Frost Partnership won any awards?
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
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Send The Frost Partnership Gerrards Cross a message.
