5/5
GoogleBeen dealing with this company for nearly 2 years now! They are fantastic Yanky who I normally deal with is brillant , professional efficient service every time!
Trusted Agent profile · Gerrards Cross · Buckinghamshire
Verified
The Frost Partnership Gerrards Cross reviews
★★★★★
952 reviews across 4 platforms
32 Packhorse Road, Gerrards Cross, Buckinghamshire, SL9 7DE
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Gerrards Cross, Buckinghamshire, at 32 Packhorse Road, is rated 4.5 out of 5 across 952 reviews on four platforms, including 646 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
646
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
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Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Sellers5 reviews
it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ...Read all 5 from sellers
Buyers2 reviews
We found our experience with the Frost Partnership was thoroughly positive. The only estate agents where we felt we were being treated with honesty and respect ...Read all 2 from buyers
About The Frost Partnership Gerrards Cross
Our Gerrards Cross office covers: Gerrards Cross, Fulmer, Iver, Iver Heath, Stoke Poges, Denham, Hedgerley, Farnham Common, Farnham Royal, Wexham.
Awards
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Gerrards Cross office, from every platform, shown as written. First names only.
Google5/5
GoogleWarren, lynn and the team were amazing. Highly recommended. Thanks for all your hard work guys
Agent replied · 17 July 2026
Thanks Adam!
5/5
FacebookNow that the dust has settled I'd just like to express my thanks to you for the friendly and efficient way that you've managed the sale of mum's flat. It took a long time and was very frustrating at times, but you managed it brilliantly. All best wishes to you and yours and hope you have a Merry Christmas! Rob
5/5
GoogleProfessional and efficient service. Highly recommend
1/5
FacebookHorrific customer service.... 22 days since I moved out of my rented property and still yet to receive a penny of my deposit back. I've lost count of the amount of times I've been promised it will be in your account tomorrow! I'm sure if the shoe was on the other foot it would be an entirely different story...
Agent replied
Hi Emily, We're very sorry to hear this. Please can you private message your contact details and the branch you have been dealing with so we can look into this. Many thanks, Kind regards
5/5
GoogleProfessional and friendly team with excellent knowledge of the market and the local area. Highly recommended.
Agent replied · 2 July 2026
Thank you for your kind review, Ruth - best of luck to you moving forward!
5/5
GoogleProfessional from start to finish. Any issue, though they have been very few and I believe in part because of their professionalism, has been dealt with immediately with absolutely no fuss. …
Agent replied · 13 July 2026
Thank you for taking the time to leave us a lovely review Nova! Your kind words are very much appreciated by all the team here at Leapfrog
5/5
FacebookAbsolutely outstanding professional service from start to finish! My very special thanks to; Henry, Sonia, Lizzy, Mathew and of course, Richard. All at Gerrards Cross branch. Extremely helpful, kept me updated with my purchase through out the whole process. I would highly recommend using Frost Partnership. Thank you all so much!!!
Agent replied · 3 May 2023
Hi Shanaaz, Many thanks for taking the time to write this glowing recommendation for our Gerrards Cross office. We are delighted to read that you received an outstanding property service from the team and will pass your comments on to all mentioned. Best wishes to you form all at The Frost Partnership Estate Agents
5/5
GoogleFinding a house of your dreams is always tough but Matthew from Frost made this dream come true. Matthew, it has been an absolute pleasure to have worked with you. Excellent service throughout this process and very honest agent. …
Agent replied
Thank you so much for taking the time to write this 5* review for Matthew from our Gerrards Cross Sales team. We are delighted that you found your dream house and received excellent service throughout. We will pass your comments on to him … More
5/5
GoogleAbsolutely superb agents. Despite an extremely tricky buyer and a long drawn out process, their service levels were top notch and their patience with the process exemplary. The speed to …
Agent replied · 17 July 2026
Thank you very much for your kind words Nick. We really appreciate it. Best wishes to you and your family for the future!
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Agent replied · 1 August 2023
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them in the future. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookFrost Partnership have been efficient and effective with the recent sale of 2 my properties situated in slough. They have been relaxed with the process, understanding and most importantly honest with the pricing strategy. I would definitely use them again and have no hesitation in recommending to others.
Agent replied · 3 May 2023
Hi Andrew, Thank you for taking the time to write this recommendation for our Slough team. We are delighted to hear that they have provided you with an honest and professional property service and that you would have no hesitation in recommending them… See more
5/5
GoogleMatthew has been professional and helpful throughout.
Agent replied · 23 June 2026
A huge thank you from all the team, it's our pleasure assisting you. Thank you so much for sharing your experience of our services.
5/5
GoogleI would like to say a big thank you to caroline and sophie from the Gerrads Cross branch. both are pleasure to work with, easy to get along with, thery have been excellant, and professional in assisting me renting serval properties short space of time. Highly recommend this branch...
Agent replied
Many thanks for leaving this 5* review for the Gerrards Cross Lettings team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
FacebookMeeting with a good account manager was the best thing that ever happened to me. I lost a lot to fake account managers and brokers and it was hard to trust again but when I met Mrs. Kirkland Tina I recovered everything I had lost in a week, I was just grateful and speechless. I would love to recommend her to you viaEmail:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982facebook:Kirkland Tina
5/5
Google100% recommendation. The help, service and attention provided by Matthew and the Gerrards Cross team was second to none in managing the whole process - including my expectations. They provided a truly top level of service throughout the …
Agent replied
Hi James - Many thanks for taking the time to write this 5* review for our Gerrards Cross team. We are delighted to hear that they were second to none in managing the whole process. We will pass your comments on to them and also to our … More
5/5
GoogleWe had an excellent experience renting our apartment through Frost Lettings at Gerrards Cross. We have high praise for the lettings team; Caroline Scott and Luke Ingram. Very professional and effective in their capacity. It has been a …
Agent replied
Many thanks for taking the time to write this 5* review for our Gerrards Cross Lettings office. We are pleased to hear they were very professional and effective and that it has been a pleasure working with them. We will pass your comments … More
5/5
GoogleI ordered 25 estate agent signs. The price was very reasonable. And, the boards arrived at my house quickly. Very happy with the service.
5/5
FacebookMark and Frankie at the beaconsfield branch were absolutely fantastic at guiding us through our sale. We had high quality and quantity of viewings and we achieved a substantially higher final sale value than another agent had suggested. Professional and quick to return calls. Very happy with the service.
Agent replied
Hi Paula, That's great to read; we're so pleased the Beaconsfield team achieved a higher sale value for your property and were professional and responsive. Best wishes from all at The Frost Partnership Estate Agents
5/5
Facebookdealt with Wendy, who was incredibly helpful
Agent replied
Hi Luke, Many thanks for your recommendation - much appreciated.
5/5
GoogleFantastic service. We have used them for many years and Duwayne and the team are always responsive, friendly and help with IT issues immediately. Very happy. Can't recommend them highly enough
5/5
GoogleA very big thankyou to Sarah and the rest of the team for finding us the perfect house and also for selling our house so quickly. The process went smoothly thanks to the constant communication we had with Sarah …
Agent replied · 13 July 2026
Thank you for taking the time to leave us a lovely review Simon! Your kind words are very much appreciated
5/5
GoogleDan has been brilliant in all aspects, from tenant find to managing the property.
5/5
FacebookFound a property to rent through Frost. Vicky Lyle helped me through the process as I have never rented before. She was brilliant, incredibly helpful and responsive. I am new to the area and she was able to provide lots of local knowledge. I would most definitely recommend Frost.
Agent replied
HI Karen, Many thanks for taking the time to write this recommendation for Vicky. We're delighted to read that she provided you with a professional, knowledgeable and responsive property service. We will pass your comments on to Vicky and to our senior management team. Bets wishes to you from all at The Frost Partnership Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about The Frost Partnership Gerrards Cross
What do sellers say about The Frost Partnership Gerrards Cross?
5 reviews from sellers, rated 5.0 out of 5 on average. For example, Peter wrote: "it took nearly to years to sell our property and in a difficult market many people were involved but particularly Matthew and Lizzie. They stuck with us, gave ..."
Has The Frost Partnership won any awards?
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
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