Reeds Rains, Folkestone reviews

★★★★★ 5/5

Google

Adam and his team worked very hard to sell 4 Aaron House as there were complications mainly the original developer having left the property in a bad state due to bad building. I very much appreciate the time , effort and help that went into selling my property Anna GrantPositiveProfessionalism

Anna · 22 June 2021

★★★★★ 5/5

Google

Excellent - Adam was fabulous throughout the entire sale process. At times the sale looked as if it wouldn't happen but Adam never gave it up and kept the sale alive until completion. 10/10 from us.

L · 29 March 2023

★★★★★ 5/5

Google

They managed my property letting for me and also the sale of my property and I'm really impressed on both fronts. They are always very helpful, and very efficient. I was able to simply leave the letting and subsequent sale to them and they did a great job. Their fees are also very reasonable.

J · 2 December 2024

★★★★★ 5/5

Google

Adam and Stephen were extremely helpful with both the sale of our current home and purchase of our new one! They went above and beyond to make sure it all went through. And also talked me through the whole process step by step! Would 100% recommend them!PositiveResponsiveness, Quality, Professionalism

Kelly · 22 June 2021

★★★★★ 5/5

Google

Absolutely brilliant from start to finish, could not fault. If I needed them again would definitely use.

Heidi · 13 January 2026

★★★★★ 5/5

Google

Adam was a great point of contact throughout the process of us buying a property, and the rest of the team were equally attentive. Reeds Rains helped us to complete without issue (although it wasn't always easy!). Thanks very much! :)PositiveResponsiveness, Professionalism

Willow · 22 June 2022

★★★★★ 5/5

Google

Stephen and his team were excellent in managing our sale. We particularly appreciated that they proactively came up with practical solutions to issues with our particular circumstances. The whole team were a pleasure to deal with.

Elizabeth · 23 January 2023

★★★★★ 5/5

Google

Very helpful with good communication

Carol · 6 April 2026

★★★★★ 4/5

Google

We were very happy with the online marketing, photos and brochure. Laura in the office was brilliant. Unfortunately, communication from other members of the team could have been a bit better at times. Overall, we were happy with the sale outcome.

Cath · 11 April 2025

★★★★★ 5/5

Google

Adam and Stephen at Reeds Rains operate a very professional and customer focussed Estate Agency. Their knowledge of the housing market combined with their personalities, skills and experience, proved invaluable to successfully sell a number of my properties. In the recent unsettled housing market impacted by Covid, Reeds Rains remained committed and supportive throughout. Their video and marketing materials were excellent in presenting my lovely home and I have no hesitation in recommending them to other owners looking for a reliable agent. They listen to their client’s needs and go the extra mile to help achieve your sale sell promptly. Thank you Reeds Rains Folkestone, for your outstanding work and support, I wish everyone im the team all the best best for the future!

K · 29 March 2023

★★★★★ 1/5

Google

If I could rate 0 stars I would... sending emails that took weeks to get a reply or no reply at all, fast to take money for properties but couldn't be any slower to deal with issues. Reported multiple issues multiple times including blocked pipework that flooded the property that took 3 months to get a reply on after visiting the branch! Would not recommend this company, made my living experience horrendous! I could sit here all day and post about the quite frankly useless lettings agents but I've got better things to do. As I can't respond to the previous, I'm shocked they have no record of me existing... 223 cheriton road, the flat that needed a new roof for about 3 years that leaked masses of water every time it rained and when it was fixed the works made a mess of my internal structure cracked most the walls and this was all just left for over a year until I had enough and moved out with it still looking the same. Water damage caused all the paint to come off the walls constantly covering my entire bedroom anytime i had the window open meaning I had to strip strip the lose bits off and cover it in lining paper just to stop my bedroom becoming a mess!

Roasty · 27 February 2023

★★★★★ 5/5

Google

Adam at reeds rains estate agents was fantastic, really helped us get the property over the line, even know our solicitors was useless. Would highly recommend Adam at reeds rains.

Lennie · 28 April 2023

★★★★★ 5/5

Google

Excellent service received from the friendly, efficient and helpful staff at the Folkestone branch. Highly recommended.

Natali · 13 December 2025

★★★★★ 5/5

Google

The staff were all very friendly and efficient. It was a smooth process and the house sold very quickly.

Karen · 13 November 2025

★★★★★ 5/5

Google

We were so impressed with Reeds Rains Estate Agents. We were really pleased with the service Adam and Laura provided they were allways on hand to answer any phone calls and query's any time. They were great in getting my sale over the line. Adam and the Reeds team, could not have been more helpful or hard working than they were. We had 3 estate agents to come round and view our property and I instantly knew the good estate agent were going to be the team to get us the most money for our property & his knowledge of the Folkestone area was incredibly reassuring. On the day of our open house, Adam managed to get over 15 viewings and the next day we had 3 offers on the table for £20,000 more than the other 2 agents had told us we would get for it. I honestly cannot fault the team and I’ll make sure all of my friends and family use Adam and the Reeds estate agent to sell their houses. He and his colleagues made the whole process very straightforward and were available to help the entire time.

Ewelina · 23 January 2023

★★★★★ 5/5

Google

Adam and the team at Reeds Rains Folkestone were extremely helpful during the long process of purchasing a leasehold property. Always friendly and willing to go the extra mile. Much appreciated!

T · 23 January 2023

★★★★★ 5/5

Google

I found Reeds Raine exceptional regarding their service and commitment regarding the sale of my property. They were friendly but remained professional. It was a difficult time selling as I had recently lost my husband and found the experience overwhelming, but they helped me step by step through this difficult period, I can’t thank them enough. I would recommend them highly. Thank you very much.

Julia · 30 January 2024

★★★★★ 5/5

Google

Great company, great people. I have used them for around five years now and they are nothing but professional. There is nothing they can't do for you and they always keep you in the loop with any queries or enquiries. Very well run branch

Luke · 23 January 2021

★★★★★ 5/5

Google

We have recently had dealings with Adam from Reeds Rains Folkestone. He has been responsive, kind, and professional through out. I would definitely use him again. Thanks Adam.

Delcia · 27 February 2023

★★★★★ 5/5

Yell

Review - Sales

Excellent service from all staff members. The Reeds rains team sold my house for me in High Ridge, Seabrook and sold to me a brilliant two bedroom retirement flat which I absolutely love. All the staff are friendly, helpful and are a great bunch of people. I predominantly dealt with Adam Pritchard who valued and sold my house for me in under one week. Having not sold a property in 31 years I needed a lot of assistance but no question was too much for them. They were happy to help with anything I needed. I would and do recommend Reeds Rains Folkestone to all my friends and anyone who asks. Valerie Cook.

ValerieC-30 · 11 August 2017

★★★★★ 5/5

Google

We are beyond grateful and thankful to Adam and Kieran for helping us buy our new home. We now have a beautiful flat and are so happy. They took us through a long process of first having to deal with a property that fell through to helping us find a new replacement which was beyond our expectations and better. They have both been extremely supportive throughout and helped us through many obstacles that came our way. I would without doubt highly recommend Reeds rains estate agents to any potential buyer or seller. They consistently go above and beyond any expectation of customer satisfaction, so you can expect every angle to be covered removing a lot of the stress and worry at every turn.PositiveQuality, Professionalism

Heidi · 22 June 2022

★★★★★ 5/5

Google

Very professional and helpful givning clearing and helpful Davies

Elsa · 13 December 2025

★★★★★ 5/5

Google

Adam was patient, knowledgeable, and really supported us with every step of the process as first time buyers

Jackie · 26 August 2023

★★★★★ 5/5

Google

Reeds Rains Folkstone were very professional and proactive when I recently purchased a flat in Folkstone through them. Adam the Sales Manager was excellent. I would definitely recommend Reeds Rains. Thank you again. Nicholas SmithPositiveResponsiveness, Professionalism

Nicholas · 22 June 2021