Trusted Agent profile · Folkestone, Kent
★★★★★
202 reviews across 3 platforms
85 Sandgate Road, Folkestone, Kent, CT20 2AF
Part of Reeds, see every office.
Reeds's office in Folkestone, Kent, at 85 Sandgate Road, is rated 4.7 out of 5 across 202 reviews on three platforms, including 196 Google reviews rated 4.7.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Every review we hold for the Folkestone office, from every platform, shown as written. First names only.
5/5
GoogleI would highly recommend Reeds Rains They handled a sale with understanding and empathy, completing all the viewings. Great team, communication, with no pressure after the valuation to market. Emails answered out of hours - excellent service.
Dear Nichola, thank you for your 5 star review. It has been a pleasure dealing with you. I would like to again thank you for your business. Kind regards, Adam Pritchard, Sales Manager.
5/5
GoogleI chose Reeds Rains to market our house back in March due to a property they had for sale that i was very interested in at the time. After viewing the property and falling in love, the game was on! Adam sold our house in 2 days (During COVID). Due to unforeseen circumstances there was a collapse in the chain 6 weeks later. Adam worked tirelessly to resell our properly which he did by the time the following weekend was over (just 3 days)! Adam has kept me in the loop with every bit of information he could. We have now successfully sold and purchased our next house through reeds rains. I would definitely choose Reeds Rains again and have enjoyed knowing that we are being looked after by them. Many Thanks to the whole team!PositiveResponsiveness, Quality, Professionalism, Value
Dear Jason, it is great to hear how pleased you were with our service and I am very happy we have managed to secure you and your family your next home. I hope you enjoy the house and wish you all the very best for the future. Kind Regards, Adam.
5/5
GooglePurchased a property and it all went smoothly. They arranged for a damp check on the property I was purchasing and was happy with the service
Dear Matthew, thank you for taking the time to leave us a review. I am glad to note that your purchase successfully completed and wish you all the best in your new home. Regards, Stephen Dumbrell, Franchise Director.
5/5
GoogleWe would like to say thanks to all the staff in the Folkestone office, They were all very professional and helpful, all were happy to go that extra mile for us, considering we were in the US during most of the process and the time difference made it problematic. Thanks again, I would recommend them to anyone in the future.
Thank you so much for your review and I hope you both enjoy your new lives in the US! Kindest regards, Stephen.
5/5
YellMy House Purchase
When we were buying our house Adam was incredibly helpful every step of the way. He arranged extra viewings for us, sorted out issues with the seller ASAP and really helped to push the sale through in the last few weeks. It was reassuring to have someone who knew what they were doing to talk to, and Adam always responded to my emails really quickly which reduced a lot of stress too.
5/5
GoogleCould not recommend the Reeds rains team at Folkestone enough they’ve sold many houses for me over the years and are very professional and efficient at what they do. Thank you to all for the hassle free experiences ⭐️⭐️⭐️⭐️⭐️
Matt, thank you for your positive and honest review. I am very happy to hear that you have found our service to be of a high standard and thank you for your business. All the best, Adam Pritchard, Sales Manager.
5/5
GoogleReeds Rains have been amazing. Faultless. Adam was incredibly helpful at guiding us through our first time purchase. We cannot recommend Reeds Rains highly enoughPositiveResponsiveness, Quality, Professionalism
Dear Joshua, thank you very much for your kind review. I am pleased to hear that your dealings with our branch went well as we pride ourselves on our customer service. I hope you enjoy your new home. Regards, Stephen Dumbrell.
5/5
GoogleI have been very pleased with the service from Reeds Rains during the time I've been selling a property. Adam Pritchard, the agent who acted on my behalf did so very efficiently and courteously and kept me informed during the process which was made difficult because of the pandemic and several unforeseen circumstances. However there was a successful outcome and my thanks go particularly to Adam who acted very professionally throughout!PositiveResponsiveness, Quality, Professionalism, Value
Dear Marilyn, thank you for your kind words which I will make sure are relayed to Adam. It has been a pleasure dealing with you and I am delighted that you found our service to be of a 5 star standard and thank you for taking the time to share your experience. Kind regards, Stephen Dumbrell MARLA.
4/5
GoogleGreat service from Adam and the team who managed to guide my sale in a professional and efficient way. Thanks again!PositiveResponsiveness, Professionalism
Dear Jane, it has been a pleasure working with you. I was very glad to hear that completion took place successfully today. Thank you for your review and business. Best wishes, Stephen Dumbrell, Franchise Director.
5/5
GoogleAdam was excellent and supported us all the way!! Thank you, Reed Rains,
Dear Mr & Mrs Farrell, thank you for your kind review, it was a pleasure dealing with you and I hope you enjoy your new home. Thank you again for the review. Kind regards, Adam Pritchard, Sales Manager.
4/5
GoogleGreat service from Adam and the team who managed to guide my sale in a professional and efficient way. Thanks again!
Dear Jane, it has been a pleasure working with you. I was very glad to hear that completion took place successfully today. Thank you for your review and business. Best wishes, Stephen Dumbrell, Franchise Director.
5/5
GoogleI had been very pleased with the way Reeds Rains handled my purchase of the flat about 5 years ago and I'm delighted that I chose them to sell the property for me now. Absolutely professional and responsive, a pleasure to work with. I'm very happy to recommend Reeds Rains Folkestone to anyone looking to buy or sell a local property.PositiveResponsiveness, Quality, Professionalism, Value
David, thank you for your positive and honest review. I am very happy to hear that you have found our service to be of a high standard and thank you for your recommendations. All the best, Adam Pritchard, Sales Manager.
5/5
GoogleAdam was extremely helpful and polite when dealing with all aspects of our sale.PositiveResponsiveness, Professionalism
Dear David, thank you for your positive 5 star review. It has been a pleasure dealing with you as a buyer, landlord and a seller. If you do require any assistance in the future please do give us a call. Best wishes, Stephen Dumbrell, Franchise Director.
4/5
GoogleAdam and the team took a great care of us during our bumpy journey to buying our first property. Very professional.PositiveQuality
Dear Kasia, thank you very much for your positive review. I really appreciate you taking the time to review your experience with our company. Regards, Adam Pritchard, Sales Manager.
5/5
Googlei found Reed Rains Folkestone to be a very efficient and well managed office. They sold two flats for us in The Grand Folkestone, did a great job and I would always recommend people in Folkestone to use Reed Rains to sell or let their property.
Dear Charles, thank you for your kind words, along with the 5* review, it is very much appreciated. It has also been a pleasure to work with you! Best wishes, Stephen Dumbrell, Franchise Director.
5/5
GoogleVery professional and friendly. Kept me informed of the process of selling the property. Thanks.
Dear Paul, thank you very much for your positive feedback. I will pass on your kind comments to our sales team. Thank you for your business. Kind regards, Stephen Dumbrell, Franchise Director.
5/5
GoogleReeds rains were extremely helpful, polite and on the ball with our purchase which was difficult at times. The staff were really friendly and were available at any point to try and resolve any issues. Would highly recommend, and would use again...
Dear Claudia, thank you very much for your positive review. I really appreciate you taking the time to review your experience with our company. Kind regards, Stephen Dumbrell, Franchise Director.
5/5
GoogleThe service we received from Adam and the others in the team was very professional throughout. They sold the house very quickly and kept us in the loop throughtout the process. All communication was quick, and professional, but friendly. I would recommend them to others and will go back if I ever sell/buy another house.PositiveResponsiveness, Quality, Professionalism, Value
Dear Jane, thank you for your very positive review. I am glad you found our service impressive and would of course be delighted to help you buy or sell again in the future. Kind Regards, Stephen Dumbrell.
5/5
GoogleReeds Rain handled our sale with great care and attention to detail. Communication from the entire team was excellent throughout. Would highly recommend to others.
Dear David and Ana, thank you for your 5 star review. It has been a pleasure dealing with you and I would like to again thank you for your business. Kind regards, Stephen Dumbrell, Franchise Director.
4/5
Googlewith the changes in the market our what should have been simple sale turned into marathon, with numerous chain changes and delays. Reeds Rains stuck in there maintained a fair value for the property and saw us through to successful completion.
Dear Tim, thank you for your positive review. It has been a pleasure dealing with you as a landlord and as a seller. If you do require any assistance in the future please do get in touch. Kind Regards, Stephen Dumbrell, Franchise Director.
5/5
GoogleWe bought our house through Reeds Rains, and they were great at helping to progress the sale swiftly and keep communication flowing - which is huge when you're going through the conveyancing process! Have recommended them to family and friends.
Dear Rob, thank you very much for your positive review. I really appreciate you taking the time to review your experience with our company. Kind regards, Adam Pritchard, Sales Manager.
5/5
GoogleWe were very happy with the service provided by Reeds Rains. We found the team to be professional and approachable. All matters were dealt with in a timely fashion and with integrity. We greatly appreciated the advice given by Stephen in what turned out to be a difficult sale and we would highly recommend this firm.PositiveResponsiveness, Quality, Professionalism, Value
Dear Mr & Mrs Mayes, thank you for taking the time to leave your comments on your experience with our branch. I am happy to hear you were happy with our service and I wish you both the best of luck with your new home. Best Regards, Stephen Dumbrell, Franchise Director.
5/5
GoogleWe have just purchased a property through Reeds Rains and I must say that Adam replied to any email or query within minutes ! He was very well informed and nothing was too much trouble I was very impressed with the service provided so far and am now using them to rent out my new property Many ThanksPositiveResponsiveness, Professionalism
Dear Jane and David, thank you for your very positive review. I am glad you found our service impressive and look forward to continuing to work with you both on the rental of the apartment. Best, Adam.
5/5
GoogleAll the team at Reeds Rains have been first class. Understanding with sensitive circumstances, always helpful and got us over the line when we needed. Stephen, Adam and the whole team. I cannot recommend enough. Thank you all.
Dear Kev, thank you for your 5 star review. It has been a pleasure dealing with you and would like to again thank you for your business. I look forward to working with you again in the future. Kind regards, Adam Pritchard, Sales Manager.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Reeds's Folkestone office has 202 reviews across three platforms: 196 on Google, 5 on Yell, 1 on View Agents.
Reeds Rains, Folkestone is rated 4.7 out of 5 across all 202 reviews, and 4.7 out of 5 on Google from 196 reviews.
Reeds Rains, Folkestone, 85 Sandgate Road, Folkestone, Kent, CT20 2AF.
