Reeds Rains, Folkestone reviews

Dear Vincent and Deborah, it has been a pleasure dealing with you over the years. I am glad to hear that you found both our sales and lettings service to have been to the high standard we strive to achieve. Should you need any assistance in the future we would of course be delighted to act on your behalf again. Regards, Stephen Dumbrell, Franchise Director.

Dear Mark, thank you for your very positive review. I am glad you found our service impressive and hope to work with you again in the future. Best, Adam.

Dear Laura, thank you very much for your kind review. We look forward to continuing to work with you. Kind regards, Adam Pritchard, Sales Manager.

Dear Sue, thank you for your positive 5 star review. It has been a pleasure dealing with you as a landlord and a seller. If you do require any assistance in the future please do give us a call. Kind Regards, Stephen Dumbrell, Franchise Director.

Dear David, thank you very much for your 5 star review. Kind regards, Stephen Dumbrell, Franchise Director.

Hello Kerry. Many thanks for your review and positive comments. We take customer service very seriously and are pleased to hear that your time as a tenant with us was satisfactory. May we take this opportunity to wish you all the best and if we can be of any further assistance in the future please do not hesitate to let us know. Kind regards, Philip Greensted | MARLA.

Dear Chris and Fiona, thank you for your kind words, along with the 5* review, it is very much appreciated. It has also been a pleasure to work with you and I'm just glad we got there in there in the end, despite the challenges on our way! Best wishes, Stephen.

Dear Sue, thank you very much for your positive review. I really appreciate you taking the time to review your experience with our company. Regards, Stephen Dumbrell, Franchise Director.

Dear Maurice, thank you for your 5 star review. It has been a pleasure dealing with you and I would like to again thank you for your business. Kind regards, Adam Pritchard, Sales Manager.

Hi Fiona. Many thanks for your positive feedback. We realise that moving is a stressful process and that of course anywhere you wish to rent has to be right and comfortable for you. I am therefore pleased to hear that the service you experienced from our offices was satisfactory and of course if we can be of any further assistance in the future please do not hesitate to contact us. Kind regards, Philip Greensted | MARLA.

Dear Chrissy, thank you very much for your 5 star review. Kind regards, Stephen Dumbrell, Franchise Director.

Dear Lauren, thank you for your review. It has been a pleasure dealing with you all and we look forward to helping again in the near future in the sale of the property. Regards, Stephen Dumbrell.

Dear Mr Watkins, thank you very much for your kind review. I hope you and your family enjoy your new home. Regards, Stephen Dumbrell. MARLA.

Dear Mr Evans, Thank you for your review. I believe your comments relate to a listing that we currently have under offer, and although we are obviously keen to promote our success, on this isolated occasion there is a data feed issue with one of our marketing websites which we are endeavouring to resolve. We pride ourselves on our excellent customer service (5 star reviews on google and other review websites) and it is therefore disappointing to hear you say we did not respond to your initial enquiry. I will certainly look into this and should you wish to discuss the matter in more detail then I would be delighted to hear from you on 01303-850200. Regards, Stephen (Franchise Director).

Dear Annisa, thank you for your kind words. Best wishes, Stephen Dumbrell.

Dear Jack, thank you very much for your kind review. I am pleased to hear that your dealings with our branch went well as we pride ourselves on our excellent customer service. Regards, Adam Pritchard, Sales Manager.

Dear Kathrine, thank you for your positive review. I look forward to continuing our longstanding relationship. Regards, Phil Greensted, MARLA.

Dear Jaqi, it was disappointing to have received your negative review today. I have checked over our systems and regrettably am unable to find any unanswered emails from our branch. If you would like to email me directly on stephen.dumbrell@reedsrains.co.uk or call me in the office on 01303-850200 I would be happy to assist with your enquiry. Customer service is paramount to us as you will see from our many positive reviews. Regards, Stephen Dumbrell (Franchise Director).

Dear Caroline, thank you very much for your kind review. I am pleased to hear that your dealings with our branch went well as we pride ourselves on our excellent customer service. Regards, Adam.

Dear Ariel, it has been a pleasure dealing with you and I am delighted that you found our service to be of a 5 star standard and thank you for taking the time to share your experience. Kind regards, Stephen Dumbrell MARLA.

Dear Amanda, thank you for your kind and honest review. We look forward to seeing you and Jack in a couple of weeks for the keys on your new home. Best, Adam.