Every review we hold for the Flackwell Heath office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThank you to The Frost Partnership in Flackwell Heath. Especially to Laura for all her help and assistance with the sale of my Fathers property. I wouldn’t hesitate in recommending The Frost Partnership in Flackwell Heath if you are thinking of selling. Barbara Hall
Barbara · 14 July 2025
Agent replied · 12 September 2025
Hi Barbara - What an amazing review! Many thanks for writing this 5 star Google review and recommendation for Laura from our Flackwell Heath Sales team. It was great to hear that you wouldn’t hesitate in recommending The Frost Partnership in Flackwell Heath if you are thinking of selling. We will pass your comments on to Laura and also to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleWonderful staff nothing to much bother friendly and helpful lovely 😍 XX …
Joyce · 17 April 2026
Agent replied · 17 June 2026
Thank you for your kind words and for taking the time to give the team this exceptional review
★★★★★ 5/5
GoogleMy experience with the Guild is always first class. We are very proud members of this organisation.
Of particular note are our account managers Joe Rattue and Tanya Pearson. …
Max · 10 June 2025
★★★★★ 5/5
GoogleThis is the third time I have used the Frost Partnership in Flackwell Heath and they have provided a first class service each time. Naomi was our main point of contact however we were impressed by the entire team’s professionalism and …
Sophie · 20 March 2023
Agent replied
Hi Sophie
Thank you so much for this fantastic 5* review for our Flackwell Heath Sales office. We are so pleased to hear that you were impressed by the entire team’s … More
★★★★★ 5/5
GoogleNaomi has been brilliant helping us with managing tenants when we rented out our property and then with the sale. She continued to push all parties to ensure the sale went through as smoothly as possible - which it did. Thanks Naomi.
Sam · 20 March 2023
Agent replied
Hi Sam. Thank you so much for taking the time to write this 5* review for Naomi and our Flackwell Heath team. We are delighted to read that Naomi was brilliant helping you with managing tenants when you rented out your property and then … More
★★★★★ 5/5
GoogleWe have been with the Guild as their preferred supplier in our three areas for many years now, and they have always been consistently friendly, helpful, innovative and supportive.
We use their services, referral system and products frequently, and it has always been a pleasure dealing with the team.
Claire · 10 March 2026
★★★★★ 5/5
GoogleAlex was really helpful and professional in getting the sale of my flat complete. His communication was excellent and would recommend him to anyone in the future
Emma · 20 March 2024
Agent replied · 6 May 2023
Hi Emma - Thank you so much for taking the time to write this fantastic 5 star review for Alex from our Flackwell Heath Sales team. It’s great to read that he was really helpful and professional in getting the sale of your flat complete and that you would recommend him to anyone in the future. We will pass your comments on to Alex and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
GoogleReceived good service and got the job done. AJ was helpful and offered great advice.
One thing I would give as feedback is communication, be good to keep client posted every so often.
Other than that went smoothly. Would recommend.
Hamza · 6 May 2026
★★★★★ 1/5
TrustpilotThere is no complaints process
There is no complaints process, awful customer communication or urgency on a maintained property. Sebastian Rodriguez and Sarah Kirk have been unhelpful on an ongoing issue with contradictory statement when contacted, often pushing responsibility on the landlord when the contract is between us and Frost Partnership.
The service levels are unsatisfactory and no issues are resolved.
Jaspreet · 3 April 2024
★★★★★ 5/5
GoogleWe have used Z-Plan software for the past 5 years and we have been very impressed with its simplistically to generate detailed floor plans. More importantly the pricing is cost effective and very competitive with other software providers.
Ivy · 16 May 2026
★★★★★ 1/5
GoogleThis company is a strange and unethical set-up and many of the properties are actually owned by the individuals related to the agency themselves. Please read the bottom of the property advert, it'll be noted there. I lost around £7000 on a …
Ansar · 6 April 2026
★★★★★ 1/5
TrustpilotLandlords stay away
Can't find words to describe how bad the quality of service is. Frosts charges me management fee for "managing" my property. But now I have to manage Frosts and my property.
One of many examples - Gas Safety certificate on my property has expired. As managing agent they should have initiated the process of getting new one. But they didn't. I raised it with them when I realized it. It took them more than 3 weeks and multiple follow ups to get it sorted. The lady dealing with my property has absolutely no clue about what Gas Safety Certificate is what is the purpose of it.
Their contractors charge extortionate rates. You can get things done in half the money if you find a tradesman. You are better of managing your property than giving it to Frosts. You will end up managing it yourself anyway.
Omega · 4 February 2022
★★★★★ 5/5
GoogleJust brilliant, The Guild have really stepped up their game since 2020 providing constant support and advice to help all its members stay compliant and make the best of the situation and provide us with the tools to make us the best we can be.
Caron · 10 March 2026
★★★★★ 5/5
FacebookMrs. Brittany Dupree is the best stock trader I have ever seen, I saw a post about her and the testimonies people where saying, I had to give a try……yeah, I can really say she is good. I have made profits from her signals, now trading with €10,000. I highly recommend her……..she is good in her field. Contact her for more inquiries on. Email: brittanydupre85@gmail.com or WhatsApp: +14069705581.
Olivia · 2 April 2023
★★★★★ 5/5
GoogleFantastic company and very useful product. We've used them for a very long time now, and they have always been incredibly helpful both on the phone and via email. The Signable contracts themselves have a variety of uses, and it even integrates with our software systems with no trouble whatsoever. 100% recommend Signable to any business, big or small.
J · 8 July 2018
Agent replied · 8 July 2026
Thank you for the feedback, Jon. We really appreciate it!
★★★★★ 5/5
GoogleWe decided to appoint Frost in Flackwell Heath for the sale of our property and it was definitely the correct decision.
Naomi and the team were professional, responsive, proactive and kept me updated throughout.
I’d certainly recommend Frost to anyone thinking to sell or buy.
Alan · 13 May 2022
Agent replied
Hi Alan
Many thanks for taking the time to write this 5* review for Naomi from our Flackwell Heath Sales office. We are delighted to read that she and the team were professional, responsive, proactive and kept you updated throughout. We will pass your comments on to her and to our senior management team.
Best wishes from all at The Frost Partnership Estate Agents
★★★★★ 5/5
TrustpilotJamie Berryman is a Saint
Jamie Berryman is a Saint!
I knew the moment Jamie valued our property I had total faith he would sell our property and give that personal touch through to completion. He is reliable, extremely professional and hardworking, from checking his emails in the evening when things turned stressful. Being 100% honest which in my opinion is a rarity with Estate Agents... He eased the whole experience & is a true credit to The Frost Group. This is our 4th house sale and I wish all agents had the knowledge and calmness Jamie has displayed. The team behind Jamie also need praise. Thanks to Paige and Andy too for all of your help with the Sale.
Marianne · 10 June 2021
★★★★★ 5/5
GoogleMedical Solicitors couldn't be happier with Chat Heroes. No other provider I talked to, and I talked to a few, were offering a 30 day trial period to assess an individual firm's needs. The charges are highly reasonable. We would have ended up placed into an automatic minimum bracket with another firm and the charges would have been much higher. I've been very happy with the ease with which arrangements were made to start the 30 day trial and I'll certainly be carrying on with Chat Heroes. Although it's clear our website, to date, doesn't have an awful lot of web chat requirements, the web chats that have occurred have been extremely worthwhile, with a good conversion into sales. The updates on web chat provided are very good and communication generally. Going with this level of service is a no-brainer!
Caroline · 24 May 2023
Agent replied · 24 May 2026
Thank you for your feedback, it really is appreciated.
★★★★★ 1/5
TrustpilotAt the end of the rental period high fee 490 GBP
At the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office
Ugur · 5 February 2025
★★★★★ 5/5
GoogleWorked closely with AJ at OPA and have had a top experience. Agent had always been on hand with open and honest communication and really helped with the buying process. Will use these agents again in the future.
Nikhil · 6 April 2026
★★★★★ 5/5
GoogleI have bought several properties through OPA over the last 5-6 years. Mainly investments, leased to housing providers with guaranteed rents. very happy with service. Great investments. I get paid ontime, no headache. OPA have always been …
James · 6 April 2026
★★★★★ 5/5
FacebookMatthew, Sonia and the team, provided excellent, professional support, in the process of selling my parents house. They have an experienced team, who gave prompt feedback on viewings.and they have a very good understanding of the local housing market.
I would have no hesitation in recommending their services.
Neil · 3 April 2021
Agent replied
Hi Neil,
Many thanks for taking the time to write this glowing recommendation. We are delighted to read you received a prompt and knowledgeable property service during the sale of your parent's house.
We will pass your comments on to all involved.
Best wishes from all of us at The Frost Partnership Estate Agents
★★★★★ 1/5
TrustpilotVery bad experience with the feltham branch staff!!
Very bad experience with the staff!!
Paid a holding deposit to hold a property.. two days after I was told it was taken by someone else.
Mentioning no name i was shown other properties as the company had my holding deposit yet again the property was let to someone else.
Been nearly two week since I paid my holding deposit. Company was quick to ask for deposit and no response till i contact them for an update.
Refund has been issued still waiting for it.
I have had to take time out of work to view properties why would an estate agent show me properties when they are already off the market?
No communication withing the staff. I have to chase all the time
I would say its a waste of time dealing with company like this!!
Amardeep · 24 March 2021
★★★★★ 5/5
GoogleAJ was great to deal with and got the deal done quickly. He made the process simple and straightforward and we got the keys within 6 weeks!
Gaz · 22 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
