The Frost Partnership Flackwell Heath reviews

★★★★★ 1/5

Facebook

I was disgusting to have been calling the estate agents for days on end & find out it was all a waste of time! There is currently 2 adults and our baby living in a 1 bed private rent property. 1 additional adult will be living with us as soon as we find a 3bed house. I spoke to many people who took my details and explained that if we failed the credit check that we would need a guarantor. We found a reliable guarantor whom owns their own property, has worked all their life & is still working now. On day 5, I was told that I needed to find a "more lenient" estate agent as there would be nothing they could do for us. The reasons were; I am on maternity leave (yet I was in full tome employment and I will be going back to work!) That the additional person isn't 'blood family', although he has been like a brother to my fiancé for 15years! My guarantor doesn't earn £52,000 a year!! Even tho the rent was only £1300 p/m And also, because my partner has debts from his teenage years which he has cleared one, and is currently paying back the rest of them! Disgusted that we have been penalised by an estate agent like this and I will not be recommending you to anyone! I do not claim anything what so ever and we always pay rent and bills!! Yet a reference from our current landlady, to clarify that, wouldn't be sufficent. Personally, this is a 'snobby' establishment & obviously we are too common for you! Disgusted!!

Charlotte · 31 March 2016

★★★★★ 5/5

Google

We had great service from the Frost partnership from our initial contact through to exchange and completion. Everything was managed professionally and exceeded expectations.

Richard · 20 March 2023

★★★★★ 5/5

Google

House purchase through Alex at Frost was excellent. He was chasing up for all parties and totally on the ball. In hindsight wish I had used him for my sale as so helpfull. Definitely recommend.

Paul · 5 March 2025

★★★★★ 5/5

Google

The Box Factory have been using Chat Heroes for a number of years. The service is great and evolves with our business to ensure we are giving a great service to visitors on our website. They feel like an extension of our team and I would highly recommend them.

Jamie · 24 September 2025

★★★★★ 5/5

Google

I can highly recommend The Frost Partnership in Flackwell Heath. I recently sold my property with them and they did a fantastic job on what proved to be a tricky sale. From the first appointment Alex Grace impressed us with his knowledge and professionalism and we can't thank him enough for his hard work and tenacity in getting our sale over the line.

Wendy · 13 October 2023

★★★★★ 5/5

Google

I found Khilan Shah and Shabnam Shah professional friendly and very helpful, thanks to you we managed to get the flat we live in today.

Arben · 5 June 2025

★★★★★ 5/5

Google

Brilliant service! We love to have the option of just paying as we go, and not a monthly fee. Signable is very professional and the service is very easy and quick to use as well, we couldn't be more happy :-) !!!

Caroline · 8 July 2018

★★★★★ 5/5

Google

We recently moved into our new home. Naomi has been excellent. So helpful, kind and very attentive. Would highly recommend.

Liz · 20 March 2023

★★★★★ 5/5

Google

Chris Major was extremely helpful and professional when helping us with our case. Chris is punctual,, smart, and a very happy down to earth person. Chris is a very approachable person and nothing is too much trouble …

Nicola · 13 May 2020

★★★★★ 5/5

Google

Thanks to AJ and OPA for their excellent service in getting the job done smoothly 👍 Really appreciate the professionalism and efficiency, highly recommend! …

Quy · 6 April 2026

★★★★★ 5/5

Google

We have worked with PA Pro for a number of years initially throughout the CV19 lockdowns. The benefits of using PA Pro are that we are no longer reliant on the office having to be manned to cover incoming calls and that we can investigate any potential problems prior to getting back to our clients rather than being caught "on the hop" when answering the phone to incoming calls. This invariably works as when we are calling them back it is more often than not with a solution to their problem.

Kenton · 29 June 2024

★★★★★ 5/5

Facebook

Frost sold my mums home so quickly and achieved a very good price, they were all so professional, friendly and approachable about all our questions especially Gemma the manager, highly recommended

Sara · 16 November 2021

★★★★★ 5/5

Google

Very professional and attentive

Peter · 20 December 2025

★★★★★ 5/5

Google

Thank you for all the help buying a house .especially to Laura who was very helpful

Pigniczki · 22 August 2025

★★★★★ 5/5

Trustpilot

Wonderful service from Danielle…

Wonderful service from Danielle Sprenger We have been receiving service from Frost partnership for the last 7 years. However since Danielle joined the company our view has completely changed positively, we received very nice & friendly service from Danielle Sprenger She is always hard working, helpful, professional and practical . Before she joined the company, we were mislead by the property management team, who were slow and never taken care of the issues ( even Black mailing that could use anytime the management keys when trying the book time for repair visits etc) but since Danielle has joined the company she has always approved the issues with care and respect the family. We are really grateful for her efforts and positivity throughout what has been a stressful time for us particularly when we decided to vacate the property. I'm also very pleased with the fast and polite communication with Danielle. The Frost partnership should keep her and needs to recognise for her for the hard work who made such a positive impact for the customers. Wonderful service all round from Danielle.

Mumtaz · 16 May 2024

★★★★★ 5/5

Facebook

Great experience finding my new flat. Thanks to Sophie for being so efficient and emailing me with details about the flat that matched what I was looking for. Would highly recommend.

Gill · 28 May 2021

★★★★★ 5/5

Facebook

I cannot recommend The Frost Partnership more. We sold with the GX branch and they were wonderful. They kept us up to date with all information, checked in with us regularly, and worked tirelessly to ensure we both sold our home seamlessly and found a new home that we were happy with. While we dealt mainly with GX, our experience finding a new house meant we also dealt with the Flackwell Heath and Chalfont branch too - all great people with a wealth of knowledge and experience.

Sophie · 16 February 2021

★★★★★ 5/5

Facebook

Helpful and professional helping us patiently every step of the way. Jacqui Cuthbert was so empathetic and understanding of the emotions involved in selling a house. I would highly recommend the service they gave.

Sue · 7 August 2020

★★★★★ 5/5

Google

All the staff have been very kind and helpfull to me .very informative giving answers to all my questions

Tracy · 17 April 2026

★★★★★ 5/5

Google

Great team, communicated really well and got the job done.

Brian · 17 June 2026

★★★★★ 5/5

Facebook

Excellent service, made selling very easy - thank you so much Nicola

Deb · 21 February 2025

★★★★★ 5/5

Facebook

Very helpful, pleased with it, I wish thank Alison for all her hard work, apart from all the delays that occurred, I still recommend them.

Nicu · 19 January 2022

★★★★★ 1/5

Google

Absolutely terrible experience with OPA Estate Agent. I was sold what was presented as a fantastic investment opportunity, a property …

Mojtaba · 6 March 2026

★★★★★ 5/5

Google

Thank you very much to Laura, Naomi and Alex for your support in the sale of our house in Flackwell Heath! You did an amazing job and manage to "save" the sale! I felt very well look after and I trusted your input in the difficult time of the negotiations. It all went smoothly at the end! Thank you and Well done.

Valerie · 20 March 2023