Trusted Agent profile · Flackwell Heath · Buckinghamshire
Verified
★★★★★
614 reviews across 4 platforms
Acorn House, Straight Bit, Flackwell Heath, Buckinghamshire, HP10 9LS
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Flackwell Heath, Buckinghamshire, at Acorn House, is rated 4.4 out of 5 across 614 reviews on four platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
317
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
4
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
Send The Frost Partnership Flackwell Heath a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our Flackwell Heath office covers: Flackwell Heath village, Wooburn Common, Bourne End, Cookham, Loudwater, Marlow, High Wycombe.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Flackwell Heath office, from every platform, shown as written. First names only.
5/5
FacebookLizzie has been amazing, she has been very helpful from the begining to the end, she is efficient and professional, she went well above and beyond our expectations. I couldn't ask for more. Very happy with the service and Frost, and we would definitely use them again.
5/5
GoogleProfessional and fast. Mr AJ is really very helpful. Really Appreciated.
5/5
GoogleBefore ZPlan existed I used a few different floor plan apps, they were all fine but there was always a niggle, something that didn't work very well. ZPlan is great, I've been using it right from the start and I have to say it's the easiest most intuitive software out there and it's even cheaper than most too. None of my estate agent clients noticed the change from a software that cost nearly three times as much. Any shape and any angle is so much easier now, and stairs, they just go where you want them. Now with the off line app I can do plans on site, which saves so much time and ensures better accuracy. Also the staff are really helpful, they always respond to any emails in good time. I really can't recommend ZPlan enough.
5/5
GoogleWe have been members for over 12 years. The Guild offer us access to professional marketing materials, compliance and business advice, legal services and much much more. Throughout lockdown, we had daily contact, advice regarding HMRC, HR …
5/5
GoogleNaomi was brilliant. So proactive and very helpful. She found me the house I ended up moving into. By far the best person I dealt with out of all the agents in Wycombe. Highly recommend her , and she works for Frost.
5/5
GoogleNot a Guild i would want to be without!
5/5
Googlecritical support from a helpful, positive and committed team
5/5
GoogleLaura of the Frost Partnership was great. She was like a dog with a bone, going beyond her responsibilities, battling solicitors, chasing mortgage lenders etc to get our house move over the line. If only the onward solicitors in the chain …
Hi Lisa - Thank you so so much for taking the time to write this incredible 5* review for Laura from our Flackwell Heath Sales team. We are delighted to hear that she pulled out all the stops to get your house move over the line. We will … More
5/5
GoogleI have used Chat Heroes for a number of years and they have always delivered a responsive, accurate and knowledgeable service to potential clients. Would highly recommend
1/5
GoogleI was very happy with signable, staff also friendly and helpful, however i had an issue with fields disappearing when received (potentially serious) apparently it is necessary to flatten the PDF before sending … i changed to Docusign and have had no issues so far
Hi David, Thank you for your honest feedback. We really appreciate any opportunity to improve our product and our customer service. I am glad that our support and service have made a positive impact. Regarding the issue you detailed in your review, it is a specific case of the document itself and the system it's going to - not representative of the overall product. I am sorry we were not able to work together to resolve this as you expect. I have put it as a feature request to our product team, to improve the experience for future customers. If you would like to discuss this further, please do not hesitate to contact us. kindest regards, Terrie Customer Success Team Lead
5/5
FacebookWe had an excellent service from the whole team, especially Gemma, who did a great job and we thoroughly recommend them.
Hi David, Thank you so much for taking the time to write this glowing 5* review for Gemma and the team. We're delighted to hear that you received excellent service and will pass your comments on to all involved. Best wishes from all at The Frost Partnership
5/5
GoogleFrosts in Flackwell Heath have been letting my property for the last five years, and they have always done a brilliant job. They're so efficient and professional. A special mention for Naomi who is so knowledgable, helpful and responsive. …
Hi Shelly - Thank you so much for taking the time to write this 5 star review for Naomi and our Flackwell Heath Lettings team. We're so pleased to hear that they they have always done a brilliant job, are efficient and professional. We will … More
1/5
TrustpilotFrost company are really scammers
This company is absolutely annoying. The landlords have already asked for the highest possible price, and this company listed the property at that price, letting it go to the highest bidder, thereby undermining the market for their own benefit. The way they make money is absolutely disgusting. For instance the landlords ask £1500 per month for 1Bedroom flat and these guys push the viewer to go for offer even more than £1700per month
5/5
GoogleGuild are great to work with
5/5
GoogleExcellent service, great access to marketing and services we would not be able to as a small agency.
5/5
FacebookMy wife and I have had the pleasure of investing with Miss EVELYN JOSHUA and evaluating whether our investment is secure. Her professionalism and caring demeanor had us feeling like she is part of the family. she has an infectious bubbly personality that you just can't help but open up to her. We invest our capital with EVELYN and the returns and profits were very huge amount. On the first day of listing we were contacted by Miss EVELYN JOSHUA for some fast investment before our open eyes she surprised us forward to doing business with Miss EVELYN JOSHUA and her platform. If you want people working for you I highly recommend her good work. she is always at your service anytime, any day just contact her on viaWhatsApp:+1(804)391-9232E-mail:evelynjoshua24trades@gmail.com
5/5
GoogleNaomi & all at Frost have been absolutely fantastic throughout our rental experience. Their communication and helpful explanation of the process from start to finish has been excellent. I cannot recommend Frost rentals highly enough.
Hi Pippa - Thank you so much for this amazing 5 star Google review for our Flackwell Heath Lettings team. We are delighted to read that you had a fantastic rental experience and that their communication and explanation of the process was excellent. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleThe fourth emergency service to estate agents. Digital, compliance, print and a network of the best agents across the country. Generating additional income and giving agents tools beyond their size.
5/5
GoogleThe Guild offers a wealth of extremely useful tools that help us as an agency stand out above our competition. All communications with the Guild are prompt and very friendly.
5/5
FacebookMy wife and I have been landlords for many years. Caroline Scott has always provided us with excellent service - emails and phone calls answered quickly in a friendly but professional manner. Caroline also has an enviable rapport with local tradespeople so repairs can be effected quickly at a reasonable cost.The Frost Partnership has a very good reputation in the local area. Highly recommended.
Hi John, Thank you so much for taking the time to write this lovely 5* review. Your feedback is much appreciated. We will pass your message on to both Caroline and our senior management team. Best wishes to you and your wife.
5/5
GoogleNaomi from the Flackwell Heath branch was brilliant at helping to sell our flat. We were tight on time with a baby on the way, and Naomi got us an offer we were happy with within 2 weeks of going live. Very friendly and informative. Would definitely use again
Hi Robert, Thank you. That's fantastic to read; we're so pleased the Flackwell Heath team were brilliant at helping you sell your flat, especially Naomi. We will pass your comments on to them and to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookAlex at the Frost Flackwell Heath was incredibly helpful and proactive from the first time we met through to completion.
5/5
GoogleSignable is Software As A Service done the right way. The pay as you go service is perfect for small businesses who only want to sent a few envelopes a month.
1/5
GoogleGreat idea terrible execution. I’m tired of the constant problems and lack of knowledge from the staff.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
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