Trusted Agent profile · Flackwell Heath · Buckinghamshire

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The Frost Partnership Flackwell Heath reviews

★★★★★ Great

614 reviews across 4 platforms

Acorn House, Straight Bit, Flackwell Heath, Buckinghamshire, HP10 9LS

Part of The Frost Partnership, see every office.

The Frost Partnership's office in Flackwell Heath, Buckinghamshire, at Acorn House, is rated 4.4 out of 5 across 614 reviews on four platforms, including 317 Google reviews rated 4.7. It won Trusted Agent in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.

Google logo

4.7 / 5

317

Reviews on Google

This office

Facebook logo

4.6 / 5

229

Reviews on Facebook

Business-wide

The Trusted Agent logo

5.0 / 5

4

Reviews on The Trusted Agent

This office

Trustpilot logo

64

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About The Frost Partnership Flackwell Heath

Our Flackwell Heath office covers: Flackwell Heath village, Wooburn Common, Bourne End, Cookham, Loudwater, Marlow, High Wycombe.

Awards

The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Flackwell Heath office, from every platform, shown as written. First names only.

4/5

Google

We tried to sell our house in High Wycombe with several agencies for nearly a year without any luck and almost lost hope. Finally decided to try one more estate agent, Frost Flackwell Heath and immediately had more confidence in their sale …

Yuksel · 8 October 2021

Agent replied

Many thanks for taking the time to review our Flackwell Heath team. We take all our reviews very seriously and strive to achieve 5 stars, was there anything our team could have done to improve your rating? … More

5/5

Trustpilot

My views as a Landlord

I am a Landlord and Frost manage my property. Danielle in particular is efficient and communications effectively with my tenants and also me to ensure we are proactive in sorting out any issues.

Alison · 29 November 2024

5/5

Facebook

Extremely professional, let my property for years with the same tenants. Highly recommended for letting and selling property . I bought the house from them and let through them . All sales negotiators and letting negotiators highly experienced professionals .

Gurpreet · 19 January 2022

Agent replied · 3 May 2023

Hi Gurpreet, Thank you for taking the time to write this glowing recommendation. We are delighted that you have always received an extremely professional property and letting service from our teams. Thank you for continuing to work with us and we look forward to assisting you again in the future. Best wishes from all at The Frost Partnership

5/5

Google

A great network with good ethical values which the world of estate agents could do more of.

CorbensEstateAgents · 10 June 2025

5/5

Google

Fantastic service that has saved our company vast amounts of time and money! The staff are so helpful and knowledgeable especially Sue. We have switched all of our 'signed for' documents to Signable.

DA · 8 July 2018

5/5

Google

Fantastic support and guidance in all things property. We are proud members of The Guild.

Sarah · 10 June 2025

4/5

Google

Very helpful and professional throughout my house purchase. Kept me updated along the way and made me feel like they were on top of things. Highly recommend!

Lewis · 20 March 2023

Agent replied

Thank you so much for your 4 star review. We're so pleased to hear that you highly recommend our Flackwell Heath Sales team. We will pass your comments on to them and to our senior management team. … More

5/5

Google

I signed up with Signable in 2016 not knowing anything about the company except it looked as if it could deliver what I needed. As a new comapny, at the time, it was really important to work with a busines that offered flexibility without compromising on quality. Over a year later and still more than happy with the servcie. Everytime we make a call to the team at Signable they are very helpful and friendly, and now they are an important stakeholder in our business. Furthermore, as GDPR is soon to be a reality it is reassuring to know that they are on it. Thank you for your servcie to date.

Janet · 8 July 2018

5/5

Facebook

Stephen and Anthony have been absolutely brilliant. Anthony has kept me informed every step of the way and always sorted any issues. If I have to sell a house again I would certainly use Frosts I can’t recommend them highly enough

Gillian · 18 February 2021

Agent replied

Hi Gillian, Many thanks for taking the time to write this recommendation for Stephen and Anthony. We're delighted to read that they provided you with an outstanding property service. We will pass your comments on to both. Bets wishes to you from all at The Frost Partnership Estate Agents

5/5

Google

I was sceptical about trusting a third party with taking my customer calls, so we took a free trial and used the service as an overflow for when we couldn't answer the phone quickly and it worked perfectly.

Scott · 29 June 2024

4/5

Google

Overall good job better betting for viewings as too many forecasters coming round

Kevin · 14 June 2025

5/5

Google

Leading agency network through continuing continuing development of knowledge and innovative software developments.

Morgan · 10 June 2025

5/5

Google

We are delighted with the service from the Chat Heroes team. From the very first contact we made with the team we felt they took time to understand our business. We have already had 3 ring sales as a direct result of live chat, and we have …

Iain · 24 May 2017

Agent replied · 24 May 2026

Hi Iain, Thank you very much for your review, we really appreciate it :)

5/5

Trustpilot

Wonderful service from Channel Williams…

Wonderful service from Channel Williams We received very nice & friendly service from Channel Williams. She is always hard working, helpful, professional and practical. One more time thank you very mush for your outstanding service.👏

Gediminas · 6 August 2024

5/5

Google

We have been using PA Pro for around a year and they have been fantastic in assisting the expansion of our business and representing us in a professional manner. No hesitation in recommending them to other businesses.

Anjam · 29 June 2024

5/5

Trustpilot

WORTHY A RIDE

It has been a very good ride since our partnership with The Frost. Very organised and qiuck response when contacted always. Keep up the good work esp Chanel Williams who is always in touch if needs be. Keep it up👏 Hasifah

Hasifah · 12 April 2024

5/5

Google

Chat Heroes have been providing a live chat service on our web site for 9 months, providing online sales support where we don’t have the capacity including out of hours. As colleagues they are friendly, helpful and professional and provide our customers online support they to purchase mobile phones, line rental and broadband. They answer general enquiries with the scripts we’ve pre prepared together and have a flexible approach to working with us as our business changes.

Gemma · 24 May 2019

5/5

Facebook

Megan |Murphy and Harry Edmonds are amazing. Great communication, lots of attention. They made a stressful time really managable.

Kathy · 18 August 2023

Agent replied · 30 September 2023

Thank you Kathy! 😀

4/5

Google

After a few issues in the early days with transcripts not coming through to us on time (which was an issue from our side), Chat Heroes helped us work around this and we have had a number of enquiries which have lead to orders. We would …

Advanced · 24 May 2017

Agent replied · 24 May 2026

Hi Chris, Thank you for leaving a review we really appreciate you taking the time and … More

1/5

Facebook

I am highly disappointed by the services of this agency. They havent paid back my deposit for the tenancy that ended 3 months ago and do not reply to emails. Definitely do not reccomend- very unprofessional.

Natalia · 11 October 2021

Agent replied · 3 May 2023

Yes they try to fraudulently withold deposit monies.They actually tried to charge me for damages, which were actually already logged and photographed before I started my tenancy. ( On their inventory 19th March 2020..my tenancy started on 21st)Howeve… See more

5/5

Google

Great service and pricing from rob and the team. Recommended

Terry · 29 June 2025

5/5

Google

We needed new floor plan software that was easy to use and accurate, with a professional look. zPlan offers lots of flexibility with customised colours & icon choice. You have total control over fonts, size and placement on the floorplan layout. It's a very smooth package to use and I would certainly recommend.

Lara · 13 June 2023

5/5

Facebook

The Lettings Agency at the Frost Partnership are amazing and I know I can rely on them 100%. Wendy Taylor who manages this side of the business is professional, on-the-ball and always has a solution to a problem. Wendy has a great team who ensure all paperwork, legalities and payments are always up-to-date. Frost have a great network of experienced, trained professional tradespeople who can attend to emergencies and turn any necessary work around very quickly and efficiently.

Martin · 29 November 2017

5/5

Google

The best marketing team!

Tyler · 26 August 2025

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about The Frost Partnership Flackwell Heath

Has The Frost Partnership won any awards?

Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.

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