Ellis & Co Finchley reviews

★★★★★ 5/5

Trustpilot

Well done!

I have been receiving full management service from Nicki/Belinda/Khalid for several years now for letting out a house in Finchley on my behalf. This has taken the strain off me having to deal directly with the tenants and I’ve been very impressed and satisfied with the speed of finding new tenants and the professional manner in which everything has been handled. So well done and thank you!

Daniel · 4 April 2022

★★★★★ 4/5

Google

Completed a purchase for a flat in Finchley in April 2017, primarily dealing with Chris. As a first time buyer there were obvious uncertainties on my side, but Chris was patient and had a good understanding of the process which was very helpful. Khalid was also good to deal with and to the point (given his experience). Overall experience with Ellis was positive. As a feedback point, I would have appreciated more active and clearer communication but this can be easily improved.

Hem · 14 July 2018

★★★★★ 5/5

Google

I had the pleasure of dealing with Nicki Loizou from Ellis & Co, who pulled out every stop to ensure our first rental went as smoothly and quickly as possible. Nicki is a credit to the Estate Agency sector - she has a genuine desire to give a fantastic service, she kept me updated throughout the entire process and she was always available to answer any questions along the way. I cant recommend Nicki enough and would always go back to her for any future property transactions. Thanks Nicki, for making a very stressful time seem so easy! Regards Amrita & Vikas.

Amrita · 5 July 2018

★★★★★ 4/5

Google

Completed a purchase for a flat in Finchley in April 2017, primarily dealing with Chris. As a first time buyer there were obvious uncertainties on my side, but Chris was patient and had a good understanding of the process which was very helpful. Khalid was also good to deal with and to the point (given his experience). Overall experience with Ellis was positive. As a feedback point, I would have appreciated more active and clearer communication but this can be easily improved.

Hemal · 20 April 2018

★★★★★ 5/5

Google

Just sold our flat via Ellis & Co. We saw about 4 agents in the area without feeling fully convinced by any one of them until a friend recommended we see Ellis & Co. The Director, Khalid, came out to meet us and by the end of that first meeting, we knew they were the ones for us. Khalid has decades of experience in the industry, knows the local area, actually listens and frankly honest (we all know this is a rare trait with estate agents). He showed a real enthusiasm for our property, shared thoughts immediately on how he would market it, and respected our needs to work viewings around our family life. My one criteria upon selecting Ellis was to only have a strong singular point of contact throughout the sale and Khalid made good on that. On top of that, he kept an open door to any questions we had, including those related to an onward purchase we were making via another agency. Perhaps little known but Ellis are also active in the local community and I learnt after the fact that they donated to the primary school fundraising efforts my son attends (giving back is a rare thing, and Ellis did not demand advertising boards as part of that). As property sales go, we had a few high stress moments during the sale but Khalid was personally on top of all those moments, with timely updates to us via email & phone, and worked really with with our solicitor in the final stages to push things through at a time when we were abroad whilst all the other parties in the chain felt like draggers. I simply cannot recommend Ellis & Co. more and would not hesitate to go with them again. In summary, all the good stuff: - knowledgeable & approachable - professional attitude, well-staffed (kudos to Khalid, Costas, Chris, Julie) - strong communications (inc. the automated notifications & reminders for viewings and responsiveness by email daily) - personalised service (single point of contact, and adhered to our requirements) - competitive pricing - collaborative (working with all other parties, solicitors, agents in the chain) - over & above (making time to answer questions about general questions, onward purchase - stuff unrelated to our sale) - reliable & dedicated (pushed the sale through the points in time when others in the chain seemed to be flagging a little) - genuine & pleasant people

Jacklyn · 20 April 2018

★★★★★ 5/5

Google

We have completed today on a house through Chris at Ellis & Co Finchley Estate. As a first time buyer Chris was great and really helped everyone - communication was brilliant, always willing to help and positive all the way! Chris is a real asset to the team - highly professional while remaining personable. To echo other reviews I would highly recommend anyone looking to buy a property to get in contact with him. Thanks again to the whole team for helping with the process and particularly for the welcome pack!

Chris · 2 April 2018

★★★★★ 5/5

Google

We have had a really great experience with Ellis and Co. Finchley. Costa was really enthusiastic and understanding - particularly important for me as a first time buyer (and with first time buyer nerves!). He took an interest in us as buyers and provided us with help and support when we needed it. Khalid was very professional, knowledgable and kind and he even helped us above and beyond what is required from an estate agent. We would really strongly recommend Ellis and Co Finchley due to excellent team there.

Charlotte · 2 April 2018

★★★★★ 4/5

Google

Completed a purchase for a flat in Finchley in April 2017, primarily dealing with Chris. As a first time buyer there were obvious uncertainties on my side, but Chris was patient and had a good understanding of the process which was very helpful. Khalid was also good to deal with and to the point (given his experience). Overall experience with Ellis was positive. As a feedback point, I would have appreciated more active and clearer communication but this can be easily improved.

Hemal · 31 March 2018

★★★★★ 5/5

Google

We have completed today on a house through Chris at Ellis & Co Finchley Estate. As a first time buyer Chris was great and really helped everyone - communication was brilliant, always willing to help and positive all the way! Chris is a real asset to the team - highly professional while remaining personable. To echo other reviews I would highly recommend anyone looking to buy a property to get in contact with him. Thanks again to the whole team for helping with the process and particularly for the welcome pack!

Chris · 31 March 2018

★★★★★ 5/5

Google

Just sold our flat via Ellis & Co. We saw about 4 agents in the area without feeling fully convinced by any one of them until a friend recommended we see Ellis & Co. The Director, Khalid, came out to meet us and by the end of that first meeting, we knew they were the ones for us. Khalid has decades of experience in the industry, knows the local area, actually listens and frankly honest (we all know this is a rare trait with estate agents). He showed a real enthusiasm for our property, shared thoughts immediately on how he would market it, and respected our needs to work viewings around our family life. My one criteria upon selecting Ellis was to only have a strong singular point of contact throughout the sale and Khalid made good on that. On top of that, he kept an open door to any questions we had, including those related to an onward purchase we were making via another agency. Perhaps little known but Ellis are also active in the local community and I learnt after the fact that they donated to the primary school fundraising efforts my son attends (giving back is a rare thing, and Ellis did not demand advertising boards as part of that). As property sales go, we had a few high stress moments during the sale but Khalid was personally on top of all those moments, with timely updates to us via email & phone, and worked really with with our solicitor in the final stages to push things through at a time when we were abroad whilst all the other parties in the chain felt like draggers. I simply cannot recommend Ellis & Co. more and would not hesitate to go with them again. In summary, all the good stuff: - knowledgeable & approachable - professional attitude, well-staffed (kudos to Khalid, Costas, Chris, Julie) - strong communications (inc. the automated notifications & reminders for viewings and responsiveness by email daily) - personalised service (single point of contact, and adhered to our requirements) - competitive pricing - collaborative (working with all other parties, solicitors, agents in the chain) - over & above (making time to answer questions about general questions, onward purchase - stuff unrelated to our sale) - reliable & dedicated (pushed the sale through the points in time when others in the chain seemed to be flagging a little) - genuine & pleasant people

Jacklyn · 31 March 2018

★★★★★ 5/5

Google

I had the pleasure of dealing with Nicki Loizou from Ellis & Co, who pulled out every stop to ensure our first rental went as smoothly and quickly as possible. Nicki is a credit to the Estate Agency sector - she has a genuine desire to give a fantastic service, she kept me updated throughout the entire process and she was always available to answer any questions along the way. I cant recommend Nicki enough and would always go back to her for any future property transactions. Thanks Nicki, for making a very stressful time seem so easy! Regards Amrita & Vikas.

Amrita · 31 March 2018

★★★★★ 5/5

Google

The services provided from Ellis&Co in Finchley Central are very professional and high quality. Nicki Loisou is the property manager that we communicate with since the day we moved in Finchley. She is very helpful and professional, supportive and willing to give you any advice you need. I know that anything I need Nicki is the right person to talk to, I even recommended her to a friend of mine when she was looking to rent a property.

Aliki · 5 July 2019

★★★★★ 5/5

Google

I really want to recommend Ellis and Co in Finchley. Neil was so helpful, informative and very professional. I had some bad experiences with some other estate agents in the area, Neil recognized this and did his upmost to secure the property for us.

Leora · 19 April 2020

★★★★★ 5/5

Trustpilot

I can't rate highly enough Ellis & Co…

I can't rate highly enough Ellis & Co and Nicki in particular. The process from viewing to moving is was always explained and went as smoothly as possible. Aftercare has been excellent and in spite of the landlord being the first point of contact from now on, Nicki has said that she will always be at the other end of the phone if we need her. Thank you so much Nicki!

Mrs · 3 June 2021

★★★★★ 5/5

Google

We have just bought a house through Khalid at Ellis & Co Finchley Estate. I cannot express in words the incredible work that Khalid and his team do, the communication was brilliant, very kind and positive all the way through the process. Khalid is very professional and he knows exactly what he is doing, has been very helpful and patient with us. I will definitely recommend anyone looking to buy a property to not hesitate and get in contact with Khalid as you will have a stress free and very professional journey to purchasing a property. Khalid has earned my respect and i wish him and his team all the best. Keep up the good work that you are doing!

Gentian · 14 July 2017

★★★★★ 5/5

Google

I spoke to several estate agents in Finchley before choosing Khalid at Ellis & Co to sell my flat. I picked him not just because of the price and commission both of which were very competitive but also because of his attitude and approach. He was incredibly helpful and understanding and indeed patient. He is very experienced so is not fazed by anything - something I found very reassuring. He was also prepared to go the extra mile, helping out on a number of things which he really didn't have to. I couldn't recommend him more highly. I am not planning to move for some time but would happily use his services again - not something I have ever said about any other estate agent.

Tanya · 5 July 2017

★★★★★ 5/5

Trustpilot

Khalid and his team have truly been…

Khalid and his team have truly been amazing during the entire process of my house purchase - he scheduled the viewings to accommodate my schedule and kept me in the loop during the offer stage and continued to help with mortgage and solicitor referrals. All this was was extremely helpful as a first-time home buyer and much appreciated. Would definitely recommend working with Khalid and Ellis & Co in Finchley!

Samer · 7 August 2021

★★★★★ 5/5

Google

Superb support and follow up of the sale of my flat in a difficult market. However, the final result exceeded my expectations. Many thanks to Neil and his team.

Ketil · 7 November 2024

★★★★★ 5/5

Google

Anyone contemplating using Ellis & Co Finchley for rental and lettings should have no hesitation - they are highly recommended. There was no second thought from us in asking Ellis & Co in Finchley to act as the estate agents when renting my property. Over the last three years, I have found the team (headed by Mr Khalid Ghani) of Khalid, Nicki and Belinda to be thoroughly professional, accessible and - most importantly - offering a wealth of experience together with sensible, practical advice. Khalid himself goes that extra mile - often rolling up his own sleeves immediately to sort out many of those unwanted 'domestic' problems that might otherwise lead to delays and inconvenience for both tenant and landlord - very much the unsung hero on many occasions!

Jacqueline · 2 April 2017

★★★★★ 5/5

Google

We have just bought a house through Khalid at Ellis & Co Finchley Estate. I cannot express in words the incredible work that Khalid and his team do, the communication was brilliant, very kind and positive all the way through the process. Khalid is very professional and he knows exactly what he is doing, has been very helpful and patient with us. I will definitely recommend anyone looking to buy a property to not hesitate and get in contact with Khalid as you will have a stress free and very professional journey to purchasing a property. Khalid has earned my respect and i wish him and his team all the best. Keep up the good work that you are doing!

Kevz_103 · 28 February 2017

★★★★★ 5/5

Trustpilot

Neil at Ellis &co was always helpful…

Neil at Ellis &co was always helpful efficient friendly and professional. Always on the ball with help and advice and very easy to deal with. It was a difficult sale as it was one of several apartments in the block and took time but he always put in the effort and kept me informed throughout. A very good service. I would certainly recommend Neil at Ellis & Co.

Elaine · 23 November 2021

★★★★★ 1/5

Google

The worst and least professional letting agent ever. WOW!!! Such a weird claim!! You had NO direct communication with me??!!! Do you wanna me take screenshots of some of the emails I sent you to just remind you how unprofessional you were? I can even upload the emails you sent me asking to remove my review!! After 1 year I am still angry with you. We rented a property with the help of one of your competitors in Finchley and we can easily see the difference. Sorry, but you are not doing a good job!!NegativeResponsiveness, Professionalism

Negar · 9 June 2022

★★★★★ 5/5

Google

"Results Not Promises", proclaims the sign outside Ellis and Co Finchley. It's been there a while. I knew that in this case, there is indeed truth in advertising, because Khalid, Ellis & Co's owner, sold me my first ever little flat in Finchley way back in 1997 (for £59,999; how times change), when he was Senior Negotiator, and subsequently let it out short-term when I needed it. Fast forward to the end of 2014 and I came up with the mad idea of selling my flat, and buying somewhere smaller, outright, with the profit. There was only one man I was going to count on for this life-changing mission. With his trademark grin, Khalid agreed that it was so crazy, it just might work. No sales talk. No daft promises. Just realism, solid advice, and easily the most professional set-up I have encountered on my property selling/buying journey. I had spoken to all of the major estate agents in the area and with all due respect to them - some are excellent, others less so - none of even the very best could match Ellis and Co. All I was hearing was the usual sales talk: you need to sell before the election; criticising other agents; we can get XYZ money for your flat. One shoulder pad-wearing shyster even got my name wrong. And so it began. As you'll no doubt be aware, selling a leasehold flat in England is one of the three major life stressors (bereavement and divorce being the others). Unfortunately, this sale was even more complicated and stressful due to lease changes, involving freeholders and other solicitors. It ended up being utterly horrendous; our buyer pulled out on contract exchange day, leaving me with debts incurred due to legal fees. I was close to walking away, wondering how I was going to pay off my incurred legal fees. However, I knew that I had the right agent, and Khalid - together with Hiran and Steve - provided the ultimate in professionalism, humour, calm and sound advice to navigate the storm. Not once did I ever doubt that Khalid, the man I've referred to as "The Jedi Master of Estate Agents" would come good. Things became even more difficult once Khalid found another buyer, and I was doubtful all the way up to exchange but once again, I was given very sound advice, which helped to keep me composed enough to see everything through. Of course, I was helped by a very good solicitor; but Khalid was in many ways the liaison between me and my buyer; the point of the spear. When we finally exchanged, as is often the way in long, difficult and stressful experiences, there was very little euphoria, but in the moments after exchange and completion, and as my new-found freedom sinks in, I feel hugely appreciative towards Khalid and his team; it really was a genuine pleasure to pay their commission, and to bring them a bottle of fizz and some chocolates after. Though I have found a flat via another agent, Khalid still to this day has offered me his advice on anything to do with the purchase. As my friends have said (it got to the point during this 10 month experience that they were asking after Khalid when I spoke to them), it shows that although Khalid is a highly astute businessman, he also a geniunely very kind, pleasant and decent man. If there comes a time when I have to sell or if I choose to let out my new flat, even though it's out of Ellis & Co's catchment area, I will insist on them handling my dealings. Estate agents have a mixed (and often wrongly maligned) reputation; Ellis and Co Finchley are not a bunch of sales people - they are property professionals who unlike some agents WILL return your calls and emails, and WILL do what they say they are going to do. I have been on the end of what I can only describe as blatant lying by some agents, and it is staggering what a difference there can be in quality. So save time - call Ellis and Co in Finchley. So in all, obviously I wouldn't hesitate in recommending this crack team of fantastic, knowledgable professionals and their charismatic leader; in fact, the only reason I'm giving them five stars is because I can't give them six. Terrific.

Northern · 20 April 2016

★★★★★ 5/5

Trustpilot

High quality service and support

The services provided from Ellis&Co in Finchley Central are very professional and high quality. Nicki Loisou is the property manager that we communicate with since the day we moved in Finchley. She is very helpful and professional, supportive and willing to give you any advice you need. I know that anything I need Nicki is the right person to talk to, I even recommended her to a friend of mine when she was looking to rent a property.

Aliki · 22 August 2018