Every review we hold for the Finchley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleMe and my girlfriend had a couple of viewings with this company and Nicki was our point of contact and took us to see them. She was very professional and helpful and was able to answer all my questions. The service was spot on and i would definitely recommend this company. Nicki was very polite, friendly and knowledgeable her field.
Vangelis · 20 April 2019
Agent replied
Dear Vangelis, thank you for your kind review on the service provided by Nicki it is much appreciated. If we can be of any further assistance please do not hesitate to contact us. Regards Khalid Ghani. Director
★★★★★ 5/5
GoogleService from start to finish on the sale of my property was excellent with regular updates from all staff members including feedback on all viewings. Huge thank you to Khalid who made my selling experience very enjoyable. Will always come back and use Ellis @ Co Finchley again
Luke · 3 April 2022
Agent replied
Thank you for your kind thoughts and feedback. It’s much appreciated.
★★★★★ 5/5
TrustpilotNeil the best agent in Finchley!
Neil was an absolute pleasure to deal with from beginning to end. Having dealt with agents in the past, Neil in comparison is the most responsive and commercially minded agent my wife and I have ever had the pleasure in dealing with. He was all over any issues that were brought to his attention and handled any problems that arose throughout the transaction in a calm and dedicated manner. I cannot recommend Neil highly enough and will look to use him where I can for all future transactions. Thank you to Ellis & Co and a big thanks to Neil for his excellent service!
Mr · 8 March 2022
★★★★★ 5/5
GoogleWe had a very good experience with Ellis and Co. Finchley (in particular Nicki). She was very friendly and responsive, and made time for us to visit a lovely property a second time just to make sure. Highly recommended!
Tina · 29 January 2023
Agent replied
Thank you Tina for your very kind 5 star review its much appreciated. Its much appreciated.
★★★★★ 5/5
TrustpilotBuying in Finchley
From the very first moment, Neil was great to work with. We feel he was honest, and communicated rapidly and effectively with us and the sellers. He was very responsive and moved quickly, allowing us to proceed with speed with our purchase. He was a pleasure to work with and we've had interaction with other agents who have been nowhere near as responsive as Neil. We would definitely use his services if we were to sell our -property in the future, or to buy another property.
Shed · 5 January 2022
★★★★★ 5/5
GoogleMe and my wife have been with Ellis Finchley branch in the last 3 years, when we had to move from the previous flat they had found a new home for us in a matter of time and made the transition very easy. I would definitely recommend Khalid, Nicky and Belinda they are both very helpful!
Richard · 20 April 2019
Agent replied
Thank you Richard for your kind review. Likewise you have been a pleasure to deal with. All the best in the future and you know where we are if you ever need us for any help or advice. Khalid and all at Ellis & Co
★★★★★ 5/5
GoogleWith help from Neil we managed to sell our property. Neil made himself available, was very responsive (even during out of office times) and proactive. Having been in the process a while I definitely know this is not normal across all agencies.PositiveResponsiveness
Arya · 26 June 2022
Agent replied · 25 June 2024
Thank you Arya for your kind positive review. We are please Neil was able to assist in a successful sale. Wish you the best in your new home.
★★★★★ 5/5
GoogleHighly recommend Neil an the Team at Ellis&Co Finchley, From the very first appointment to the completed sale everything was very smooth an Professional
All our questions and queries answered very quickly without delay, would definitely recommend them
Navinda · 19 November 2024
★★★★★ 5/5
GoogleWe can highly recommend Nicki at Ellis & Co Finchley Estate.she was always on hand to answer our queries and questions , and always kept us up to date on every part of the move. We felt Nicki worked really hard and she run every thing so smoothly.PositiveQuality
Milad · 30 June 2021
Agent replied
Dear Milad, Thank you for your kind review. I am please you were happy with the service provided. Please do not hesitate to contact us in the future. All the best.
★★★★★ 2/5
GoogleDeal with anyone including Khalid but not with Nicki.
I recommended my close relative and they had an awful experience with Nicki in the office. She didn't realise that her inappropriate comments about us to their potential client; were actually our relativesNegativeProfessionalism
J · 4 June 2022
Agent replied · 3 June 2024
Thank you for your feedback. We take all reviews very seriously and would like to look into this situation further. Can you please kindly email us your contact number or email address so we can contact you directly as we can not locate you on our database.
★★★★★ 1/5
GoogleWorst letting agency I have ever dealt with. I am very disappointed with their service.
- Their behaviour is rude and offensive
- The director (Khalid Ghani) kept us waiting for 40 min to make a planned appointment.
- They don't even bother to reply the emails after getting their commission
- They made a mistake in entering my tenancy information on DPS website and they refuse to fix it.
- It takes them 3 days to get a 5 min task done.
Yousof · 28 April 2021
★★★★★ 5/5
TrustpilotThe best in town. Full stop!
Having been with a different estate agent for a few months and not obtained the sale of our flat we changed to Ellis and Co. On day one we had 3 offers at our asking price and we ended up getting a sale at £10.000 above the listed price. Khalid Ghani handled our sale with the utmost professionalism and what struck us most was the fact that he put our needs above everything else, including his commission. I would highly recommend Ellis and Co and state that, without doubt, they are the most professional and trustworthy in Finchley, bar none.
Geoff · 19 April 2021
★★★★★ 5/5
TrustpilotA nice experience
They made a difficult situation as easy as it could be (rent a house). There was immediate response any time I needed more information or help (thanks Nicki). The report made during moving in was accurate and extensive so both me and the landowner feel safe. No problems until now. I'll submit an additional review if any.
Tasos · 7 November 2023
★★★★★ 5/5
TrustpilotKhalid and his team at Ellis and Co…
Khalid and his team at Ellis and Co Finchley are absolutely the best at what they do! You cannot find a more hard working, honest and professional estate agent than Khalid. He knows his stuff, from the thoroughly researched pricing guidance he had prepared at our first meeting when we wanted to sell our house, to the absolutely stunning photography and marketing he carried out, we quickly had lots of viewings booked in despite Covid. From the moment he helped us achieve an offer on the house that we were thrilled with, to the completion date, he made every step of the process easy, liaising with our solicitors, keeping us informed, even going out of his way to pick up signed documents and deliver them for us to the solicitors’ office when we couldn’t do it, just to keep our timings on track. It has been such a pleasure working with Khalid and his team that I have no hesitation whatsoever in wholeheartedly recommending him.
Cynthia · 6 April 2021
★★★★★ 2/5
GoogleDeal with anyone including Khalid but not with Nicki. I recommended my close relative and they had an awful experience with Nicki in the office. She didn't realise that her inappropriate comments about us to their potential client; were actually our relatives
J · 30 March 2022
Agent replied
Thank you for your feedback. We take all reviews very seriously and would like to look into this situation further. Can you please kindly email us your contact number or email address so we can contact you directly as we can not locate you on our database.
★★★★★ 5/5
GoogleWe have used Ellis before, and we’re happy to use them again. Our chain was quite tricky, but they helped us through it, and we got through the challenges in the end. Neal was supportive and professional, a nice team all round.
Bruce · 30 March 2022
Agent replied
Thank you for your kind positive review. We are pleased the team was able to assist you until the end.
★★★★★ 5/5
TrustpilotProfessional excellent estate agent
A big thank you to Khalid, Neil and all the team at Ellis & Co for organising the sale of our mum's house. Everything was handled professionally, with discretion and efficiency and the sale went as smoothly as expected in such difficult times. Khalid was always contactable for advice and information. Having sold houses previously using other estate agents, the communication provided throughout the whole process was definitely the best I have experienced. Thank you for an excellent service, I would not hesitate in recommending Khalid, Neil & team to friends and family. In my opinion the best estate agent by far in the Finchley Central area.
J · 23 February 2021
★★★★★ 5/5
TrustpilotThe only estate agents in Finchley worth dealing with.
We have received fantastic service from Elis and Co in Finchley. When looking for a flat Nicki was the only agent out of many other Finchley based agents we were using, who only showed us property in the criteria we had set out. The rest of them show you anything they have on their books which becomes extremely frustrating. Having rented one of the flats Nicki showed us for 18 months now I can also pledge for Nicki and the rest of the teams ongoing top tier service. All in all fantastic agents who build personal rapport with their clients.
Ed · 16 January 2021
★★★★★ 5/5
TrustpilotExcellent estate agent
We bought our flat with Khalid a few years ago. Again, this time we sold the flat with Ellis & Co Finchley Estate & Letting Agents. In this special year - 2020, the sale took longer than expected, but Khalid and Neil were really helpful, advisory and responsive consistently through the entire process. The experience was really pleasant. In particular, we moved out our previous home, then, move in the new house in the same day. It won't happen without their invaluable endeavour!
Tianbo · 23 November 2020
★★★★★ 5/5
TrustpilotHighly Qualified Professionals
I would like to thank Khalid and Neil at Ellis & Co for the tremendous service provided in facilitating the purchase and selling of property during these very challenging times. I had been recommended several estate agents when it came to selling and buying a property and whilst they may all be good and have their strengths I would highly recommend Ellis & Co above them all based on several past experiences of buying and selling property through agents. First and foremost they are highly qualified professionals who always acted in the best interest of all parties. That level of comfort and trust is paramount. Communication was always timely and transparent. There was no time-wasting or empty promises. They delivered what was said from the outset. The entire process from viewings, negotiations and formalities with solicitors was seamless with no unexpected turns or twists. Thank you to Ellis & Co for the professional and efficient service. Well done and keep up the good work.
Nick · 7 November 2020
★★★★★ 5/5
GoogleNicki delivered outstanding service. We appreciate Nicki's ongoing assistance throughout our move immensely, and feel that we have been very well taken care of. We thoroughly recommend Nicki at Ellis & Co! - Megan and Zak
Megan · 10 October 2022
Agent replied · 23 October 2024
We are pleased Nicki delivered a service which you were happy with and appreciate your very kind review. Thank you.
★★★★★ 5/5
Google2023: After the years I came back to this establishment. Very adequate and cleanly communicating personnel. No rush, yet it all went quick and smooth. Nicki, the letting agent, is still around, already for 16 years! she was very helpful and open. My ex-landlord advised to go to Ellis and Co for best service in Finchley, and I completely agree.
2016: Renting the flat through this agency. Exceptional service. Respect to Nicki!
Vlad · 10 October 2023
Agent replied · 12 May 2023
It’s very kind of you to leave a positive review of your experience with Nicki and much appreciated.
★★★★★ 5/5
GoogleWe have used Ellis before, and we’re happy to use them again. Our chain was quite tricky, but they helped us through it, and we got through the challenges in the end.
Neal was supportive and professional, a nice team all round.
Bruce · 9 December 2021
Agent replied · 12 May 2023
Thank you for your kind positive review. We are pleased the team was able to assist you until the end.
★★★★★ 5/5
GoogleNicki delivered outstanding service. We appreciate Nicki's ongoing assistance throughout our move immensely, and feel that we have been very well taken care of. We thoroughly recommend Nicki at Ellis & Co! - Megan and Zak
Megan · 7 September 2022
Agent replied
We are pleased Nicki delivered a service which you were happy with and appreciate your very kind review. Thank you.
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