Every review we hold for the Finchley Central office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotOur agent Fatmir
Our agent Fatmir, facilitated the process with remarkable efficiency, making it unbelievable how seamless everything was. It seemed almost too good to be true. His ability to handle situations exceptionally well and provide reassurance in an industry known for its challenges deserves recognition and possibly a raise.He consistently eased our concerns and built our confidence in proceeding with the property. His professionalism and dedication are exemplary, and he undoubtedly played a crucial role in making our experience positive and less stressful.
InPost · 20 June 2024
★★★★★ 5/5
TrustpilotSophie was a super professional and…
Sophie was a super professional and dedicated agent and got us the house we wanted at a price we were happy with.Definitely went the extra mile to negotiate with the landlord, super responsive, and great communication throughout the entire process.
Leigh · 10 January 2024
★★★★★ 5/5
TrustpilotHenry Junior has been very…
Henry Junior has been very professional, friendly and efficient over the 12 months that he has been our tenant contact at Martyn Gerrard. We also have an on-going problem with a neighbour and he has been 100% supportive and pro-active in trying to solve the issue.
Raj · 18 August 2023
★★★★★ 5/5
TrustpilotQuick and helpful team !
Thanks to Sheriaz at Martyn Gerrard For helping us to secure a property. We have been so impressed with your service, great communication and professional service. The process was very quick and simple!
Sameha · 30 May 2024
★★★★★ 5/5
GoogleWhen it came to the all-important question of value I found Scott to be very much in tune with his local market. This resulted in the transaction panning out very much as intended. In addition to his local market skills Scott was straight talking and reliable. From my experience he is a credit to the company he represents and I would have no hesitation in recommending him to any home owner
Mark · 29 July 2019
★★★★★ 5/5
TrustpilotTime and understanding
Declan was great in taking time to search and show us properties that were within our reach criteria. Although we found another property with another agent we would have no hesitation coming back should our needs or situation change. Thank you
Mirek · 13 December 2023
★★★★★ 5/5
TrustpilotThank you to my amazing letting manager Tyler
I want to say thank you to Tyler Gorman at Martyn Gerrard. He was very responsive and act so efficient for our recent tenancy renewal. He is always professional, reliable and helpful to resolve any issues. Thank you Tyler!
Iris · 18 January 2024
★★★★★ 4/5
TrustpilotAnnie was really helpful ensuring that…
Annie was really helpful ensuring that the process kept moving, even when it seemed to be completely stuck!
Rose · 30 March 2023
Agent replied · 4 July 2023
Dear Rose, thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
TrustpilotHighly recommend Martyn Gerrard
Highly recommend James and Declan, Martyn Gerrard.Professional, excellent communication at all times and very proactive.Had experienced another agency prior to Martyn Gerrard so was able to compare.Highly recommend for any buyers / sellers
Carly · 14 May 2024
★★★★★ 5/5
TrustpilotExcellent service
Gabriella is excellent. She was so helpful throughout the entire process and really did help calm down any nerves I had as a first time buyer!
Vasilia · 9 September 2024
★★★★★ 5/5
TrustpilotPhenomenal agents
It has been excellent working with Jay and David on the sale of our property. While listed with the team we found them extremely communicative and diligent.We had been badly let down by another agent, but as soon as we transitioned to the team at Martyn Gerrard, we were amazed at the volume of viewings and offers received. Highly recommended
Daniel · 8 September 2023
Agent replied · 6 October 2023
Dear Daniel, thank you for taking the time to leave us a great review! We’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 5/5
GoogleAli Lotfi was very forthcoming and was so affective in securing 15a Essex Park in such a short time. Definitely found the right agent in Ali. From being so informative from the viewing right to the end and for updating me at every step and making this whole process so effortless I couldn't recommend Ali and the team at Martyn Gerrard Finchley Central enough!!!
Albert · 18 May 2021
★★★★★ 5/5
TrustpilotVery professional team especially Gary…
Very professional team especially Gary and Mamun who helped let out our office. Happy to recommend Martyn Gerrard!
Jeremy · 14 March 2023
Agent replied · 4 July 2023
Dear Jeremy. Thank you for taking the time to leave us a great review, we’re thrilled to hear you’ve had a positive experience. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our commercial office wishes you the best of luck and looks forward to working with you again in the future.
★★★★★ 5/5
TrustpilotSophie has been incredibly kind in…
Sophie has been incredibly kind in helping us with a very last mintue rental! Although it hasn’t gone through completely yet, she has been so lovely and quick and very helpful. We are incredibly grateful to her :)
Camille · 24 January 2024
★★★★★ 5/5
TrustpilotThank you Panikos
Thank you Panikos, Titas and the rest of the MG team. From the start you did a professional job and have delivered what you promised in terms of letting our property. Great service so far.
Michael · 25 March 2024
★★★★★ 5/5
TrustpilotDiligent, reasonable, responsive
The agent on our sale was Jatin Shah. His approach was professional from start to finish. He was patient with and responive to all our questions, which were manifold as we were first time buyers. He facilitated viewings of the property and gave us a proper chance to meet the sellers. He acted promptly to resolve issues which arose during the conveyancing process. His calm head helped keep all parties in the chain pulling in the right direction. We feel very fortunate to have found Jatin and would certainly commend him to prospective clients.
Freddy · 21 May 2024
★★★★★ 1/5
TrustpilotVery irresponsible
We are very unhappy. We are a family with a new born child. For 48 days, the heating equipment of the house has been cut off and unfortunately they did not take any action.. Their service is only for setting up the contract and we are very dissatisfied after no response. In general, they have no benefit for others, they only care about their own benefit
Razi · 7 March 2023
Agent replied · 4 July 2023
Dear Razi. Martyn Gerrard prides itself on providing a professional and trustworthy service, we are truly sorry to hear about your negative experience. If you would like to take this further, please contact us at ho@martyngerrard.co.uk and we would be happy to assist.
★★★★★ 5/5
The Trusted AgentJust what you want in a letting agent!
Eva has a very personable/helpful approach. She is clearly knowledgable about the local market place and always operated in a efficient way, ensuring she kept me in the loop in a timely manner which includes being honest if a particular delay was caused by something outside of her control eg. The landlord was deliberating.
I would strongly recommend Eva ( and Martyn Gerrard ) to anyone looking to rent a property in Finchley.
Simon · 9 August 2016
★★★★★ 5/5
TrustpilotAmanda was really helpful at walking us…
Amanda was really helpful at walking us through the process of buying our first place.
Alex · 5 June 2023
Agent replied · 4 July 2023
Dear Alex & Ellie, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again in the future.
★★★★★ 4/5
TrustpilotLisa madden
Lisa maddenMartyn gerard did a great job, under trying circumstances for me, Declan was especially hardworking and never gave up on me and the problems I had, Declan was a great help, sales person, a people person, who you can easily talk to. He’s a great employee, and Martyn gerard should look after this guy, he’s greatThanks for all the hard work
Lisa · 3 September 2021
★★★★★ 5/5
The Trusted AgentSophie Henry - Finchley Central Sales
Sophie was a delight to deal with. Really professional and responsive. She understood what we were looking for and made sure we were quick to see relevant properties. We really felt she was "fighting our corner" and went above and beyond when there were any bumps in the process along the way. She provided an honest assessment on the choices we were making and we respected and relied on her opinion.
Martine Brent
Martine · 26 May 2016
★★★★★ 5/5
TrustpilotPleasant experience from start to end
Pleasant experience from start to end. Had a viewing arranged for a property and was dealt with professionally. Easy to contact via email and quick responses. Offer accepted and progressed quickly. Although offer did not go through, was probably the best customer service and professionalism I have experienced from an estate agent, particularly Declan Morgan from whetstone office who we dealt with predominantly.
Rajni · 23 June 2021
★★★★★ 5/5
TrustpilotFatmir Dedei is very responsible at…
Fatmir Dedei is very responsible at work and promptly responds to customer inquiries.
Lei · 28 July 2023
Agent replied · 15 August 2023
Dear Lei, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your feedback is valuable to us, as we strive to provide all our customers with a professional and reliable service. We wish you the best of luck and look forward to working with you again.
★★★★★ 5/5
TrustpilotThanks Declan for the valuation on my…
Thanks Declan for the valuation on my home. I found you to be very honest and professional
Ardit · 2 April 2023
Agent replied · 4 July 2023
Dear Ardit, thank you for taking the time to leave us a great review, we’re glad to hear you’ve had a positive experience with MG. Your review is important to us, we want to make sure all our customers receive a professional and trustworthy service. Our Whetstone office wishes you the best of luck and looks forward to working with you again in the future.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
