Trusted Agent profile · Feltham · Middlesex
Verified
★★★★★
661 reviews across 4 platforms
6-7 Spring Corner High Street, Feltham, Middlesex, TW13 4PA
Part of The Frost Partnership, see every office.
The Frost Partnership's office in Feltham, Middlesex, at 6-7 Spring Corner High Street, is rated 4.4 out of 5 across 661 reviews on four platforms, including 355 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of seven awards The Frost Partnership won in 2026.
355
Reviews on Google
This office
229
Reviews on Facebook
Business-wide
13
Reviews on The Trusted Agent
This office
64
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our Feltham office covers: Feltham, Lower Feltham, Hanworth, Bedfont, Hounslow West, Sunbury-on-Thames.
The Trusted Agent 2026 results for The Frost Partnership, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Feltham office, from every platform, shown as written. First names only.
5/5
GoogleFrost agency is the best in London Feltham, They are amazing and very supportive. Louis supported me and assisted me in purchasing a property he has been with us …
Hi Navan & Ata - Thank you so much for writing this fantastic 5 star Google review for Louis, Chloe and our Feltham Sales team. It was great to hear that they were amazing, very supportive and very positive in assisting with your purchase … More
5/5
GoogleAbsolutly exceptional customer service provided by Louis and Chloe! From start to finish in helping to secure my purchase of my first property was amazing. It was a pleasure meeting and working with them, highly recommended!
What an incredible review! Thank you so so much for writing this 5 star Google review for our Feltham Sales team. It was great to hear that you had exceptional customer service from Louis and Chloe from start to finish in securing the purchase of your first property. We will pass your comments on to them and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
FacebookMrs. Brittany Dupree is the best stock trader I have ever seen, I saw a post about her and the testimonies people where saying, I had to give a try……yeah, I can really say she is good. I have made profits from her signals, now trading with €10,000. I highly recommend her……..she is good in her field. Contact her for more inquiries on. Email: brittanydupre85@gmail.com or WhatsApp: +14069705581.
5/5
GoogleChloe from Frost Feltham is definitely 5 star. Very helpful, always available, always replied whenever I emailed her, always kept me updated with the progress of the purchase. Overall a wonderful positive experience with The Frost Feltham.
Thank you so much for taking the time to write this lovely 5* review for our Feltham Sales team and especially Chloe. We are delighted to hear that you had a wonderful positive experience with Frost Feltham. We will pass your comments on to … More
5/5
GoogleI have dealt with Frost Feltham branch for selling my house and I must say my experience has been amazing... Great level of service from Jamie, Andy and the team....Great communications throught the whole process by the whole team.... They …
Hi Nikhil Thank you so much for this fantastic 5* review for our Feltham Sales office. We are so pleased to hear you had an amazing experience and a great level of … More
5/5
GoogleSebastian went above and beyond in helping me find a home for me and my family. the level of support, compassion and professionalism that he has given to me during this trouble times has been unbelievable. even working from home he managed to get us to me in to our new home. thank you.
Hi Fe Many thanks for your 5* review of our services. We're delighted to read that Sebastian was professional, supportive and compassionate, and went above and beyond to help you find a suitable property. We will pass your comment on to Sebastian and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleWe recently used the Feltham branch of the Frost partnership, to sell a property in Lower Feltham. We initially visited this office, for its proximity to the property. …
Hi Paul - Many thanks for writing this fabulous 5 star Google review for Louis and our Feltham team. It was great to hear that your experience was one of professional conduct, communication and tenacity, that the team have a can-do … More
5/5
GoogleAbsolutely fantastic experience with frost feltham branch! Professional, patient, and attentive, they guided us every step of the way and helped us find our dream home. Highly recommend!
Thank you for taking the time to write such an amazing 5* Google review for our Feltham Sales team. We are so pleased to hear that they were professional, patient, and attentive, and that they guided you every step of the way and helped you find your dream home. We will pass your comments on to them and to our senior management team. Best wishes to you from all at The Frost Partnership Estate Agents
5/5
GoogleWe just completed on sale. Fantastic service provided by Andy and the team. Nothing was too much trouble. Excellent local knowledge.
Hi Alastair, Thank you so much for your fabulous 5 star review for our Feltham Sales team, especially Andy. It was great to read that you received fantastic service and that nothing was too much trouble. We will pass your comments on to … More
5/5
GoogleWe purchased our first home 3 years ago with Frost and they were fab then. We decided this year it was time to move on and it would only be right to use Frost again. That was the right decision! They provide excellent customer service and …
Hi Benjamin Many thanks for taking the time to write this super 5* review for our Feltham team. … More
5/5
GoogleThe team at Frost are second to none, we completed on a sale in the middle of lockdown which was not easy. Jamie and the team went above and beyond to help us, and ensure we were advised weekly and updated at every stage. They are …
Hi Trish, Many thanks for taking the time to write this 5* review for our Feltham team. We are delighted to hear that Jamie and the team went above and beyond to help … More
5/5
GoogleHighly recommend Frost! They secured the sale on the first viewing and it was marked as sold even before the sign was up outside. Huge thank you to Harry Edmonds for working on the sale and Branch Manager Jamie Berryman for working on the post sale side. Both very professional and competent. Thanks again guys.
Hi Ben Many thanks for taking the time to write this glowing 5* review. We're delighted to hear that Harry and Jamie secured such a quick sale for you. We will pass … More
1/5
TrustpilotFrost Partnership should be called Unhelpful Partnership
Initially I was happy with the service as buyer looking for a new home in the Stanwell/Feltham area. After exchange, I asked several times if I could go over to the property to do a viewing and ensure that before completion that everything was in good order. Estate Agent stated that seller wasnt living in property and that seller would have to drop off keys when possible. I never heard back even though I made several attempts to contact the Estate Agent. When I completed on the property, it transpires that the person living at the property was the brother of the seller which means that the Estate Agent was effectively lying to me that he could not get me access to the property. If had been given access to the property prior to completion, I would have spoken to the resident regarding my queries such as not leaving any furniture behind or any junk the in garage/garden. I have to pay at least £1500 to get it all removed. This could have easily been avoided if the Estate Agent had got off his backside and helped me get a second viewing. At some point, I will sell my property but I will NOT be using Frost Partnership and I will never recommend them!!!
5/5
TrustpilotJamie Berryman is a Saint
Jamie Berryman is a Saint! I knew the moment Jamie valued our property I had total faith he would sell our property and give that personal touch through to completion. He is reliable, extremely professional and hardworking, from checking his emails in the evening when things turned stressful. Being 100% honest which in my opinion is a rarity with Estate Agents... He eased the whole experience & is a true credit to The Frost Group. This is our 4th house sale and I wish all agents had the knowledge and calmness Jamie has displayed. The team behind Jamie also need praise. Thanks to Paige and Andy too for all of your help with the Sale.
1/5
TrustpilotAt the end of the rental period high fee 490 GBP
At the end of the rental period, we cleaned the house and left, the house was empty for a few weeks after we left, it may have gotten a little dusty in the meantime, the real estate agent told us that cleaning would be done, we accepted it but they charged us 340 pounds, even for the London area, a very high amount of money for cleaning service. I asked the cleaning company for the invoice for this service, they did not send it. We also left an extension cord, a clothes drying rack and a few items for the next tenant, and I was charged 150 pounds to remove them from the house, I do not find these actions fair at all. An uninterested and unkind real estate office
5/5
FacebookMatthew, Sonia and the team, provided excellent, professional support, in the process of selling my parents house. They have an experienced team, who gave prompt feedback on viewings.and they have a very good understanding of the local housing market. I would have no hesitation in recommending their services.
Hi Neil, Many thanks for taking the time to write this glowing recommendation. We are delighted to read you received a prompt and knowledgeable property service during the sale of your parent's house. We will pass your comments on to all involved. Best wishes from all of us at The Frost Partnership Estate Agents
1/5
TrustpilotVery bad experience with the feltham branch staff!!
Very bad experience with the staff!! Paid a holding deposit to hold a property.. two days after I was told it was taken by someone else. Mentioning no name i was shown other properties as the company had my holding deposit yet again the property was let to someone else. Been nearly two week since I paid my holding deposit. Company was quick to ask for deposit and no response till i contact them for an update. Refund has been issued still waiting for it. I have had to take time out of work to view properties why would an estate agent show me properties when they are already off the market? No communication withing the staff. I have to chase all the time I would say its a waste of time dealing with company like this!!
5/5
GoogleI’ve just completed my first purchase of a property with Frosts and I’d like to thank Jamie from the Feltham Branch who put me at ease during a stressful process and kept me updated regularly.Also ld like to thank Chet there mortgage broker who helped organise the whole process Danny Broderick
Hi Daniel Many thanks for taking the time to write this 5* review for the Feltham team, in particular Jamie and Chet. … More
5/5
GoogleGreat customer service by all of the team, especially Robert and Sebastian. Making the transition into renting my first property really smooth and successful. 100% would recommend Frost Partnership to any of my friends/colleagues looking to buy/rent a property just based off the amazing customer service I received from these two!
Hi Billy Thank you for taking the time to write this 5* review for Robert and Sebastian in our Feltham office. … More
5/5
TrustpilotCarla has been such great help
Carla has been such great help, she has been attentive and made me feel valued as a customer. She went above and beyond to ensure everything went smoothly, even when I had additional questions.
5/5
GoogleHi, just wanted to thank Sebastian Rodriguez at Frost Partnership Feltham for his amazing help and customer service for my family to find a suitable property. It was a stressful times for us during the search process, but Sebastian went above and beyond to help us out. Many many thanks!!
Hi Tom Many thanks for your 5* review of our services. We're delighted to read that Sebastian was professional and helpful, and went above and beyond to help you find a suitable property. We will pass your comment on to Sebastian and also to our senior management team. Best wishes from all at The Frost Partnership Estate Agents
5/5
GoogleHi, just wanted to thank Sebastian Rodriguez at Frost Partnership Feltham for his amazing help and customer service for my family to find a suitable property. It was a stressful times for us during the search process, but Sebastian went above and beyond to help us out. Many many thanks!!
Hi Tom Many thanks for your 5* review of our services. We're delighted to read that Sebastian was professional and helpful, and went above and beyond to help you find … More
1/5
TrustpilotLetter beware!
We were model tenants- our first visit after 3 months of a 12 month tenancy and our report was “exceedingly clean”. Before we moved in we asked if we could hang a picture and requested that the landlord to leave the same paint so we could restore to the same. Upon check out the check our clerk said this was the easiest check out as everything was in order. There were a couple of things that were mention but was advised that it “would be harsh” if we were charged. We received the report and the Frost comments were rude and untrue. We replied giving logical explanations to the points raised. After an exceedingly poor response - “no response” we escalated to the Head of Lettings. After numerous conversations he said “it’s very rare for anyone to get their full deposit back!” So letters beware you will not get your full deposit back. We were only charged £40 but it’s the principal. The £40 was £5 for the filled hole and we used the paint the landlord left and the colour had changed every so slightly. We reported two identical round marks in the ceiling from the flat above and was advised to monitor, we were charged £15 for this. There was a chip on the floor in a bathroom which was caused by a contractor when the belly pan was removed from the sink following an issue with the sink and was charged £10 and finally there was a dent in the side of the bath which we never even saw and again charged £10. None of the charges made any sense and feel the landlord never even saw this report and yet this money was to be withheld. As a good Will gesture the fee was reduced to £20. If these were real charges and this “damage” was an issue surely it would be more to cover the cost of repairs? The whole thing was a total shambles. Finally last week Frost called us to ask if we could provide them with information on the TV provider. Yes of course for £20! Beware! Take photos of everything and send email confirmations to protect yourselves.
1/5
GoogleWorst letting agents I ever had to deal with. Everytime something broke in the flat they took ages to send someone out to repair, sometimes we would call or email to tell them something's wrong and next day they didn't even know what was going on. At the end of tenancy they tried to tell us we didn't pay rent as we pay on the 23rd at nd they will charge us overdue fee, we paid on the 26th for two years. Took a month to give us our deposit back cause landlord who by the way was also rubbish and didn't care about the flat at all took two weeks to go and look at the flat and check for damages. Sent 5 emails to property manager who hasn't replied to a single one of them and was never in the office when I called. Once my flatmate called to speak to them and woman who I will not name said CAN YOU PUT SOMEONE WHO SPEAKS ENGLISH ON THE PHONE. To be fair, they were always quite rude to us. Absolutely disgusting. When we had viewings of the flat we had to ask them to give us 24h notice cause they don't have any common sense, I think it was very hard for them to realise that we also work and are not at home all the time. Sales agents showing the flat to potential buyers/tenants had no idea about the state of the flat or what furniture was there and what was ours, i think you should be a bit more prepared if you want to sell or rent the place to potential customers. Overall, everyone in this bloody agency has no idea how to do their job properly so if you're renting in Feltham you better look for a different agent. edit- interesting you tried to call me, another lie from you.
Hi Cloudusia, Thank you for your review. We take all feedback seriously and have tried on many occasions to contact you to discuss your claims (which have never been reported to us directly). Please can you call Group Lettings Manager, Jeremy Fisher on 01753 833002 as soon as possible so that we can verify and take any necessary action. Kind regards
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: The Frost Partnership, Feltham won Platinum; The Frost Partnership, Gerrards Cross won Platinum; The Frost Partnership, Ashford won Gold; The Frost Partnership, Burnham won Gold; The Frost Partnership, Chesham won Trusted Agent; The Frost Partnership, Flackwell Heath won Trusted Agent; The Frost Partnership, Beaconsfield won Trusted Agent.
