Trusted Agent profile · Farnham, Surrey
Verified
★★★★★
42 reviews from buyers · all 318 reviews
40 Downing Street, Farnham, Surrey, GU9 7PH
42 reviews of Charters's Farnham office come from buyers, rated 5.0 out of 5 on average. We know the reviewer is one of the buyers when they told us, ticked it on the review form, or the review says so.
42 reviews from buyers, from every platform, shown as written. First names only.
5/5
View AgentsPersonal, friendly, great communicator
Carrie was a great support during our house search. She kept in regular touch, gave me hope that we would eventually find somewhere and was always friendly and approachable.
Thank you Mrs S S! Great 5STAR review of Carrie in our Charters Farnham branch. Much appreciated.
5/5
View AgentsHelp with Property Searches
Jonny is an extremely helpful individual who listens to his customers requirements. He was pleasant on the phone and always got in touch when he said he would.
Thanks Alex for your positive 5STAR review of Jonny based at our Charters Farnham branch. Very much appreciated.
5/5
View AgentsOver the past months of trying to sell my home and find a new one, I have found that many agents just don't listen. This is not the case with Jonny, he truly does listen, has great people skills, professional , emphatic and kind. Jonny regularly kept in contact and informed me when anything new came in that may be of interest. This young man will go far, keep up the good work.
Jackie, thank you for the lovely and personal review of Jonny at Charters in Farnham. We do appreciate your honest feedback and we are grateful of the 5STARS too...
5/5
View AgentsCarrie was brilliant. Very helpful, thoughtful, and always positive and smiling. We really appreciated her honesty and staightforwardness at all times. Thank you!
Thank you Ben for your lovely 5STAR review of Carrie in our Farnham branch. Great, positive 5STAR review. "
5/5
View AgentsExcellent service
Kein Hogan has done an amazing job finding a right lender. He is very experienced and thorough. Mortgage was approved within 1 week!
Hi Vlado, many thanks for following up on your financial services experience with Kevin and Marie. Fantastic effort, glad your are so pleased. Thank you again for the 5STAR review...
5/5
View AgentsThanks very much
Carrie was really helpful in all our interactions. She was front-footed, personal (even knowing our children's names!) and completely trustworthy. Many thanks Carrie.
Phil, thank you for taking the time and trouble to provide this lovely attentive review of Carrie at Charters in Farnham. Thank you very much.
5/5
View AgentsShe has been amazing through a really tough time in my life.
Samantha is very approachable, and warm and kind. She is very knowledgeable, skilful and effective. I would recommend her to anyone.
Thank you Anna for your acknowledgement of Samantha at Trinity Rose Private Finance, we really appreciate your time and feedback.
5/5
View AgentsThoughtful, Listens and proactive
Unlike many Estate Agents I have dealt with, Jonny carefully listened to what we were looking for and was very proactive in letting us know when a house that might be of interest was coming on the market ... before it reached Rightmove etc. Invariably when he invited us to look around a house, it was very much with our requirements and wishes in mind.
Hello and thank you Nial for your kind feedback following your interactions with Jonny at our Charters Farnham branch. We are delighted to hear that you have been so well looked after during your recent and personal search for property. Regards.
5/5
View AgentsUnfailingly professional, helpful, and supportive
throughout our protracted and ultimately unsuccessful search for a property, Carrie offered sage counsel while providing a level of professional service that was second to none, whether at the Farnham office or the various properties visited. Thank you, Carrie. We have undertaken to remove our property from the market, but when we next engage an Estate Agent, it will be Charters of Farnham.
Hello Anthony, thank you for your kind words and 5STAR review - we look forward to working with you again in the future! Many thanks
5/5
View AgentsVery professional
Jonny was extremely helpful in our house search.
Thank you Louise for your 5STAR acknowledgement of Jonny at Charters Farnham, we appreciate your time and feedback.
5/5
View AgentsExcellent service
From beginning to end (exchange of contracts, achieved today) the service was very helpful and friendly. I would warmly recommend Charters to any friends looking for a good estate agent, and I look forward to continuing the working relationship when letting the property after completion. Many thanks. Jill Powell
Thank you Jill for a fantastic 5STAR review for Jonny and the Farnham team - we appreciate your time and feedback.
5/5
View AgentsBest Agents in Farnham
Tim and the rest of the team at Charters made our purchase very smooth and kept us informed at every stage. Having dealt with other less reputable Farnham agents, I would highly recommend Charters.
Guy, thank you for your high praise and recommendation together with 5STAR approval! Many thanks indeed.
5/5
View AgentsCarrie delivers an excellent service
A true professional who understands your needs as a buyer. Carrie ensues you are kept informed and updated to maximise your opportunities as a buyer.
Thanks Jeanette for this lovely review of Carrie in our Charters Farnham branch. We do aim to please! Thanks for the 5STARS
5/5
View AgentsVery professional and always helpful
We had numerous dealings with Johnny and he was always patient, professional and unfailingly helpful. You could not meet a nicer agent.
Peter, many thanks for your lovely review of Jonny at Charters in Farnham. Great feedback with 5STARS THANKS
5/5
View Agentsprofessional and friendly service at all times
Tim has kept us regularly updated throughout the whole process and always been friendly, approachable and professional. Thankyou for your help.
Nicola, many thanks for the 5STAR review of Tim and his team at Charters in Farnham. Glad to have been of service.
5/5
View AgentsCarrie is always friendly, courteous, professional and committed. Excellent.
Carrie understands what I am looking for and I am confident she will look after my best interests.
Jane, it is great to hear that even in the early stages of your search for a new home that Carrie has demonstrated her tenacity and has earned your confidence! Thank You so much for sharing your feedback with us.
4/5
View AgentsTim was very helpful and efficient in communication.
Rating only, no written review.
5/5
View AgentsWe find Carrie very polite, helpful and very professional.
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
42 reviews from buyers, rated 5.0 out of 5 on average. For example, Charlotte wrote: "Samantha made what could have been a very stressful process completely stress free for which I can't thank her enough. As a first time buyer Samantha guided me ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
