5/5
I rent with Bourne and they have been really fast at responding to communications. Tom Martin made the whole process of finding the flat and moving in really smooth and his is always a pleasure to deal with.

Trusted Agent profile · Farnham
★★★★★
502 reviews across 4 platforms
29 Downing Street, Farnham, GU9 7PD
Part of Bourne Estate, see every office.
Bourne Estate's office in Farnham, at 29 Downing Street, is rated 4.7 out of 5 across 502 reviews on four platforms, including 344 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.
344
Reviews on Google
This office
59
Reviews on Facebook
Business-wide
3
Reviews on Yell
This office
96
Reviews on Trustpilot
Business-wide
The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Farnham office, from every platform, shown as written. First names only.
5/5
I rent with Bourne and they have been really fast at responding to communications. Tom Martin made the whole process of finding the flat and moving in really smooth and his is always a pleasure to deal with.
5/5
It's been a real pleasure renting through Bourne. Everyone we dealt with was helpful & friendly with nothing being too much trouble. Our property manager Dianne was fantastic and a great help no matter what the issue was.
5/5
Bourne Estate Agents in Farnham were very professional, efficient and approachable throughout the process of selling my mother's flat in sheltered accommodation in Farnham. We would definitely use them again, and are happy to recommend them to others
5/5
Atul Kumar was really helpful and nice to deal with, as well as securing us a lovely family home. Thanks Atul and Bourne.
5/5
l was with another Agent for three months and had three viewings in that time. I changed to Bournes and sold my property within a week. They were professional throughout the process and allocated a Client Manager who managed to the whole journey . I would have no hesitation in recommending Bournes
Hi Peter, thank you for posting this review, I really appreciate it. It was a real pleasure to help you get a sale and to move on. All the best for the future-Adrian
5/5
Fabulous friendly and efficient service from Daryl and Jenna in lettings. Viewings arranged swiftly, with sound advice on which offer to accept. The contract was issued very promptly along with the deposit transferred quickly. Great experience as a landlord and will use again. Thank you.
Thank you so much Carley
5/5
Great service, friendly and reliable! Vanessa has been great getting our issues with the property fixed and provides regular updates when she says she will follow up!
5/5
Haley Prescott We cannot thank Haley enough for perseverance in making our exchange happen today. It would not have happened without her. We are so grateful we had her in our corner. Best wishes Ann & Wayne
5/5
Friendly, non-pushy, and efficient service from Bourne Farnham estate agency. We tried all in the area and would hundred percent recommend them over others.
Thank you for the kind review Reshmi, very much appreciated
5/5
Recently rented a property and found the staff here to be very helpful and friendly, they definitely made the process much easier for me. Would recommend.
Hi Sam. Thank you so much for the review. It is very much appreciated.
1/5
Viewed a property through them which they first lied about bedrooms and a lot of other things in regards to the house. Did a viewing through the seller who was lovely and very understanding on our concerns about the property. Bourne then asked me for feedback, gave my feedback and had no response for 2 weeks until I chased up again through them. Shocking customer service, clearly uninterested in feedback unless its positive and wont make an effort to show you alternatives unless you request. Will not use again.NegativeResponsiveness, Quality, Professionalism, Value
5/5
Working with Ross Trowbridge on our…
Working with Ross Trowbridge on our recent conveyancing transaction was fantastic! He was a pleasure to work alongside as he kept the client informed and was always there if we needed any support as the Solicitors. You are in good hands with Bourne & Ross!
5/5
We've been dealing with Chase over the last 2 or 3 weeks and I can't stress enough how professional and efficient he has been in helping us find our perfect place. On the ball with communication and clarity. Two Thumbs Up!!PositiveResponsiveness, Professionalism
Dear Ryan Thank you for posting such a positive review.
5/5
Really positive experience buying through Bourne Estate Agents. Haley is fab and was totally on top of all links in the chain, keeping us informed and chasing everyone along! Would highly recommend
5/5
The letting team have done an excellent job of finding us tenants quickly, preparing the agreements, collating references and even organising a new EICR within 2 hours. Jenna even rolled up her sleeves and did some last-minute cleaning. Above and beyond!
Dear Mark Thank you so much for the kind review. All the very best
5/5
We had a very good experience with Bourne on our recent purchase. Hayley was particularly helpful and considerate throughout the process. We would recommend the team to anyone needing an agent in Farnham.
5/5
Vanessa is doing a great job looking after my property - she's always friendly and efficient and I couldn't ask for more
5/5
Back in 2009 we first used Bourne to put our starter home on the market. At the time they were a new business, Stuart (Owner) came to view our property and his professionalism, knowledge and friendly approach made our decision easy. Since then we have not looked at another firm. Having sold additional properties with the help of Stuart and Adam - Sales Director (Bourne Farnham) and also having gone down the rental route using Bourne Lettings (also Farnham) with the help of Matthew Pelford - Lettings Director. Their service is flawless both sales and rentals, and they’re good people too.
5/5
As a first time renter I could not be more happy that my experience was guided by the guys at Bourne (Jos and Tom in particular). They have been friendly, efficient and professional right from the start, quick with replies to emails and any concerns I came across, and happy to explain any of the more complicated matters to me without being patronising. This made a huge difference in reducing the stress of entering into property for the first time, and I would encourage anyone looking at doing the same to contact Bourne.
5/5
Over the last few years Bourne has improved massively due to new employment. I am currently letting my property with them and have had next to no issues with the company, when there has been a few bumps the team have dealt with them professionally and quickly. The lettings team is exceptional and I would recommend anyone who is thinking about letting in the area to do so through Bourne. Josiah Lyon and Tom Martin have exceeded my expectations and I cannot thank them enough.
5/5
My family and I were very happy with the seamless service received from Bourne. Keep up the good work!
Thank you for your kind review, we hope you settle into your new home well! All the best from the team at Bourne Farnham
5/5
I sold my house through Bourne in Farnham on the recommendation from a work colleague. What a recommendation it was! The whole team went above and beyond to help and secure a sale on my property. Nothing was a problem for them, emails and were answered promptly and the attention to me as a person throughout the process showed that they all really cared! Bourne are the only estate agents I would recommend to friends and family. Thank you so much for your incredible service Lucy Brown
5/5
Thanks and praise.
My wife and I have nothing but thanks and praise for the professional and positive way Rebecca helped and guided us through the various ‘slings and arrows’ of the moving process. Contact with the staff was always courteous and helpful.
5/5
Bourne did a great job of responding to enquiries and carrying out several viewings. They are professional and diligent. Thanks again.
Thank you so much Alex, I really appreciate the review, all the best for the future - Adrian
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Bourne Estate's Farnham office has 502 reviews across four platforms: 344 on Google, 59 on Facebook (across the whole business), 3 on Yell, 96 on Trustpilot (across the whole business).
Bourne Estate Agents is rated 4.7 out of 5 across all 502 reviews, and 4.7 out of 5 on Google from 344 reviews.
Yes. In The Trusted Agent 2026 awards: Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.
Bourne Estate Agents, 29 Downing Street, Farnham, GU9 7PD.