Trusted Agent profile · Farnham

Bourne Estate Agents reviews in Farnham

★★★★★ Excellent

502 reviews across 4 platforms

29 Downing Street, Farnham, GU9 7PD

Part of Bourne Estate, see every office.

Bourne Estate's office in Farnham, at 29 Downing Street, is rated 4.7 out of 5 across 502 reviews on four platforms, including 344 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Bourne Estate won in 2026.

Google logo

4.7 / 5

344

Reviews on Google

This office

Facebook logo

4.7 / 5

59

Reviews on Facebook

Business-wide

Yell logo

3.7 / 5

3

Reviews on Yell

This office

Trustpilot logo

96

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Bourne Estate, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Farnham office, from every platform, shown as written. First names only.

5/5

Google

I rent with Bourne and they have been really fast at responding to communications. Tom Martin made the whole process of finding the flat and moving in really smooth and his is always a pleasure to deal with.

Tiana · 21 June 2018

5/5

Google

It's been a real pleasure renting through Bourne. Everyone we dealt with was helpful & friendly with nothing being too much trouble. Our property manager Dianne was fantastic and a great help no matter what the issue was.

Adrian · 21 June 2018

5/5

Google

Bourne Estate Agents in Farnham were very professional, efficient and approachable throughout the process of selling my mother's flat in sheltered accommodation in Farnham. We would definitely use them again, and are happy to recommend them to others

Jill · 21 June 2018

5/5

Facebook

Atul Kumar was really helpful and nice to deal with, as well as securing us a lovely family home. Thanks Atul and Bourne.

Frances · 24 June 2022

5/5

Google

l was with another Agent for three months and had three viewings in that time. I changed to Bournes and sold my property within a week. They were professional throughout the process and allocated a Client Manager who managed to the whole journey . I would have no hesitation in recommending Bournes

Peter · 21 June 2019

Agent replied · 19 June 2024

Hi Peter, thank you for posting this review, I really appreciate it. It was a real pleasure to help you get a sale and to move on. All the best for the future-Adrian

5/5

Google

Fabulous friendly and efficient service from Daryl and Jenna in lettings. Viewings arranged swiftly, with sound advice on which offer to accept. The contract was issued very promptly along with the deposit transferred quickly. Great experience as a landlord and will use again. Thank you.

Carley · 20 June 2021

Agent replied · 19 June 2024

Thank you so much Carley

5/5

Facebook

Great service, friendly and reliable! Vanessa has been great getting our issues with the property fixed and provides regular updates when she says she will follow up!

Stephen · 20 October 2021

5/5

Google

Haley Prescott We cannot thank Haley enough for perseverance in making our exchange happen today. It would not have happened without her. We are so grateful we had her in our corner. Best wishes Ann & Wayne

Ann · 21 June 2018

5/5

Google

Friendly, non-pushy, and efficient service from Bourne Farnham estate agency. We tried all in the area and would hundred percent recommend them over others.

Reshmi · 23 September 2023

Agent replied · 19 June 2024

Thank you for the kind review Reshmi, very much appreciated

5/5

Google

Recently rented a property and found the staff here to be very helpful and friendly, they definitely made the process much easier for me. Would recommend.

Sam · 25 July 2023

Agent replied · 19 June 2024

Hi Sam. Thank you so much for the review. It is very much appreciated.

1/5

Google

Viewed a property through them which they first lied about bedrooms and a lot of other things in regards to the house. Did a viewing through the seller who was lovely and very understanding on our concerns about the property. Bourne then asked me for feedback, gave my feedback and had no response for 2 weeks until I chased up again through them. Shocking customer service, clearly uninterested in feedback unless its positive and wont make an effort to show you alternatives unless you request. Will not use again.NegativeResponsiveness, Quality, Professionalism, Value

Cara · 20 June 2020

5/5

Trustpilot

Working with Ross Trowbridge on our…

Working with Ross Trowbridge on our recent conveyancing transaction was fantastic! He was a pleasure to work alongside as he kept the client informed and was always there if we needed any support as the Solicitors. You are in good hands with Bourne & Ross!

Bulent · 9 April 2024

5/5

Google

We've been dealing with Chase over the last 2 or 3 weeks and I can't stress enough how professional and efficient he has been in helping us find our perfect place. On the ball with communication and clarity. Two Thumbs Up!!PositiveResponsiveness, Professionalism

Ryan · 20 June 2021

Agent replied · 19 June 2024

Dear Ryan Thank you for posting such a positive review.

5/5

Google

Really positive experience buying through Bourne Estate Agents. Haley is fab and was totally on top of all links in the chain, keeping us informed and chasing everyone along! Would highly recommend

Nicola · 21 June 2019

5/5

Google

The letting team have done an excellent job of finding us tenants quickly, preparing the agreements, collating references and even organising a new EICR within 2 hours. Jenna even rolled up her sleeves and did some last-minute cleaning. Above and beyond!

Mark · 20 June 2021

Agent replied · 19 June 2024

Dear Mark Thank you so much for the kind review. All the very best

5/5

Google

We had a very good experience with Bourne on our recent purchase. Hayley was particularly helpful and considerate throughout the process. We would recommend the team to anyone needing an agent in Farnham.

Gill · 21 June 2018

5/5

Facebook

Vanessa is doing a great job looking after my property - she's always friendly and efficient and I couldn't ask for more

Hugo · 20 October 2021

5/5

Google

Back in 2009 we first used Bourne to put our starter home on the market. At the time they were a new business, Stuart (Owner) came to view our property and his professionalism, knowledge and friendly approach made our decision easy. Since then we have not looked at another firm. Having sold additional properties with the help of Stuart and Adam - Sales Director (Bourne Farnham) and also having gone down the rental route using Bourne Lettings (also Farnham) with the help of Matthew Pelford - Lettings Director. Their service is flawless both sales and rentals, and they’re good people too.

Matt · 21 June 2018

5/5

Google

As a first time renter I could not be more happy that my experience was guided by the guys at Bourne (Jos and Tom in particular). They have been friendly, efficient and professional right from the start, quick with replies to emails and any concerns I came across, and happy to explain any of the more complicated matters to me without being patronising. This made a huge difference in reducing the stress of entering into property for the first time, and I would encourage anyone looking at doing the same to contact Bourne.

Ashlyn · 21 June 2018

5/5

Google

Over the last few years Bourne has improved massively due to new employment. I am currently letting my property with them and have had next to no issues with the company, when there has been a few bumps the team have dealt with them professionally and quickly. The lettings team is exceptional and I would recommend anyone who is thinking about letting in the area to do so through Bourne. Josiah Lyon and Tom Martin have exceeded my expectations and I cannot thank them enough.

Sandy · 21 June 2018

5/5

Google

My family and I were very happy with the seamless service received from Bourne. Keep up the good work!

Tiyon · 23 September 2023

Agent replied · 19 June 2024

Thank you for your kind review, we hope you settle into your new home well! All the best from the team at Bourne Farnham

5/5

Facebook

I sold my house through Bourne in Farnham on the recommendation from a work colleague. What a recommendation it was! The whole team went above and beyond to help and secure a sale on my property. Nothing was a problem for them, emails and were answered promptly and the attention to me as a person throughout the process showed that they all really cared! Bourne are the only estate agents I would recommend to friends and family. Thank you so much for your incredible service Lucy Brown

Lucy · 17 August 2017

5/5

Trustpilot

Thanks and praise.

My wife and I have nothing but thanks and praise for the professional and positive way Rebecca helped and guided us through the various ‘slings and arrows’ of the moving process. Contact with the staff was always courteous and helpful.

David · 3 May 2024

5/5

Google

Bourne did a great job of responding to enquiries and carrying out several viewings. They are professional and diligent. Thanks again.

Alex · 20 June 2023

Agent replied · 19 June 2024

Thank you so much Alex, I really appreciate the review, all the best for the future - Adrian

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Bourne Estate's Google reviews

Questions about Bourne Estate Agents

How many reviews does Bourne Estate Agents have?

Bourne Estate's Farnham office has 502 reviews across four platforms: 344 on Google, 59 on Facebook (across the whole business), 3 on Yell, 96 on Trustpilot (across the whole business).

What is Bourne Estate Agents's rating?

Bourne Estate Agents is rated 4.7 out of 5 across all 502 reviews, and 4.7 out of 5 on Google from 344 reviews.

Has Bourne Estate won any awards?

Yes. In The Trusted Agent 2026 awards: Bourne Estate, Farnham won Gold; Bourne Estate, Alton won Trusted Agent; Bourne Estate, Woking won Trusted Agent; Bourne Estate, Guildford won Trusted Agent.

Where is Bourne Estate's Farnham office?

Bourne Estate Agents, 29 Downing Street, Farnham, GU9 7PD.

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