Trusted Agent profile · Farnborough, Hampshire

Romans Farnborough reviews

4.6

★★★★★ Excellent

279 reviews across 1 platform

67 Victoria Road, Farnborough, Hampshire, GU14 7PL

Part of Romans, see every office.

Romans's office in Farnborough, Hampshire, at 67 Victoria Road, is rated 4.6 out of 5 across 279 reviews on 1 platform, including 279 Google reviews rated 4.6.

4.6 / 5

279

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Farnborough office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend using Romans in Farnborough, not only did Mike go the extra mile he also made my mother in law feel really comfortable through the whole process. The team were fantastic and I could mot have asked for anything more. Thanks guys!

Steve · 29 July 2019

Agent replied

Thanks for your kind words regarding your experience of dealing with the team at Farnborough, they will be so pleased that you have had a positive experience and thank you for taking the time to express your appreciation for what they do! Scott Caudwell Senior manager Romans

5/5

Google

Very friendly and co-operative. Letting coordinators Molly, Hollie and Mollie did their part very smooth and quick. They have given me a perfect customer satisfaction. Thanks RomansPositiveResponsiveness, Quality, Professionalism, Value

Manish · 27 August 2022

Agent replied

Dear Manish Electrifier, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Great service by Hollie and Nikki. Made it possible to det our dream home, with no hassle. All requests met. Thank you ladies. Happy New year

Sarah · 11 January 2023

Agent replied

Dear Sarah Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

There's a great team over at Romans, Farnborough. We tried to let our apartment several times and had a few glitches in doing so due to a change in our circumstances. Despite the back and forth Hannah (and later Charlotte) hung in there with us until we could finally get the property ready to let. The apartment was let in a matter of days from being advertised. From finding tenants, helping out getting a sofa delivered, organising gas and electricity safety checks to cutting keys - they were a professional team from start to finish!

Cyreath · 29 August 2013

5/5

Google

Really impressed with the service from Romans in Farnborough, especially from Charlotte Walker who has been professional, quick and useful in responding to queries. Very efficient with the process and easily contactable for the smallest of questions. Thanks again!

Claire · 19 January 2021

Agent replied

Hi Claire Wheeler, Thank you for the great review of our Romans Estate Agents Farnborough team. It’s fantastic to hear that we could provide you with a great service that you were happy with. We hope we can be of service again in future. Kind regards Customer Relations Team

1/5

Google

incompetent rude stuff, no one ever has a clue whats going on, worst company i’ve ever had the misfortune of dealing with

Dionne · 25 April 2023

Agent replied · 24 June 2023

Dear Dionne Jackson, We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team

5/5

Google

Always keep you up to date with the sell of your home. also the home you are buying. Will help in any way there can. thank you for all your supportPositiveResponsiveness, Quality, Professionalism, Value

Karen · 27 August 2021

Agent replied

Hi Karen, thank you for taking time to post a great review, we are glad we could help! Best wishes Customer Relations Team

1/5

Google

Dont go near mess around after mess around waste of time and money unless you have the type of money to bye the property. ... easy say contact you Richard when there is no link or route throw the web site

STEPHEN · 29 July 2019

Agent replied

I'm very sorry to hear the Romans have failed to meet your expectations. At Romans we take poor customer service very seriously and will look to learn from our mistakes and would be happy to discuss your experience to see how we can improve. Once again apologies for any lack of service you received and please feel free to contact me directly. Richard O'Neill, Regional Lettings Director.

5/5

Google

Helpful & friendly & assisted me in purchasing my first property

Ewan · 9 May 2025

5/5

Google

I've been working with the lettings team, specifically Hollie. The whole process from finding properties to moving in date has been really clear and Hollie has very helpful! Would recommend.

Jack · 12 March 2022

Agent replied

Dear Jack Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Rhiannon at romans farnborough dealt with my purchase fast and efficiently, highly recommended

King · 4 April 2025

5/5

Google

'Excellent service' Romans were very good and helpful throughout the whole process, where others were slow and badly organised. I'd like to thank Mr. Jack Hastings and the rest of the Romans team for their help and positive attitude!

Svetoslav · 29 July 2019

Agent replied

Thank you for your kind words and feedback regarding your recent dealings with the sales team at Romans of Farnborough. I have passed on your feedback to Jack Hastings who was delighted to know he met your expectations. Best wishes Louis d'Espagnac, Residential Sales Director.

4/5

Google

After a rocky start to my house buying and selling experience (completely unrelated to Romans) I have now been working very closely with Romans specifically melissa and ashleigh to which I have found their enthusiasm and support very reassuring. I'd definitely recommend them as I feel they have on many occasions gone above their duties and have never made me feel like I'm bothering them with my continual calls and emails

Vicx · 29 July 2019

5/5

Google

Great service. I met with Calum Johnson-Humphries and he was the most transparent estate agent i have met. Great guy and very understanding. I couldn't recommend anyone better!

Aaron · 12 March 2022

Agent replied

Dear Aaron, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

The whole team looked after the experience so well! Its hard to find honest and trustworthy people in this day and age and I really enjoyed the experience that I had this them. Thanks to all!

Freddie · 17 September 2019

Agent replied

Hi there Thank you for the recent 5 star review of our Farnborough branch. It is incredibly pleasing to read your comments about the team and glad they could provide such a positive experience. Don't hesitate to be in touch if there's anything further we can do to assist at any stage. Kind regards Romans

5/5

Google

The whole team looked after the experience so well! Its hard to find honest and trustworthy people in this day and age and I really enjoyed the experience that I had this them. Thanks to all!

123stainzie · 29 July 2019

Agent replied

5/5

Google

I am a first time buyer and so working with Romans and Ashleigh in particular has been brilliant as they that helped me through each step of the process. I really could not recommend more.

Lexi · 29 July 2019

Agent replied

Thank you for your positive review on Ashleigh and Romans Farnborough, they work very hard to provide a great service and reviews like yours are a joy to read as it shows what we do is working! Thanks again! Scott Caudwell senior manager Romans

5/5

Google

Just would like to say I am very pleased with the way everything was handled very helpful an excellent service explained everything an gave us an amazing quick sale would recommend them very highly.

Sandra · 29 July 2019

Agent replied

Thank you for your great review of the team at Farnborough and they will be delighted to hear you had such a positive experience with them. thanks again for using Romans. Scott Caudwell Senior Manager Romans

5/5

Google

Food and service Very Very Good 👍🏻 …

Savina · 31 August 2023

Agent replied · 30 September 2023

Dear Savina L Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

This is best of best place

Tharka · 27 August 2023

Agent replied · 26 August 2024

Good afternoon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

Fantastic services, well looked after.

Stuart · 28 March 2025

5/5

Google

The whole sales process went extremely smoothly. Would strongly recommend using Romans to anyone. Would like to say thank you to the whole team for making the moving process so easy.

Naila · 29 July 2019

Agent replied

Thank you for kind words and feedback regarding the sale of your home through the Romans Farnborough office. Jon Stanton and his team pride themselves on offering a first class service to all buyers and sellers they deal with. Best wishes Louis d'Espagnac, Sales Director.

5/5

Google

They were polite and gave us all the information we needed.

Sharon · 26 February 2023

Agent replied

Dear Sharon Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team

5/5

Google

My experience with the agent Shona Rogers from lettings department was excellent and helpful. I recommend Romans in Farnborough with Shona for the professionalism and dedication she has.

Alexandru · 15 May 2020

Agent replied

Hi Alexandru Thank you for the 5 star review of our Farnborough branch. Its pleasing to hear that Shona and the team could provide you with a great service and we will be sure to pass your feedback on. Don't hesitate to be in touch if you require anything further. Kind regards Romans

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Questions about Romans Farnborough

How many reviews does Romans Farnborough have?

Romans's Farnborough office has 279 reviews across 1 platform: 279 on Google.

What is Romans Farnborough's rating?

Romans Farnborough is rated 4.6 out of 5 across all 279 reviews, and 4.6 out of 5 on Google from 279 reviews.

Where is Romans's Farnborough office?

Romans Farnborough, 67 Victoria Road, Farnborough, Hampshire, GU14 7PL.

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