Trusted Agent profile · Falkirk
★★★★★
231 reviews across 1 platform
4 Bank Street, Falkirk, FK1 1NB
Part of Your Move Steve Hardaker, see every office.
YOUR MOVE's office in Falkirk, at 4 Bank Street, is rated 4.8 out of 5 across 231 reviews on 1 platform, including 231 Google reviews rated 4.8.
Every review we hold for the Falkirk office, from every platform, shown as written. First names only.
5/5
GoogleCustomer service is excellent. They go alongside you to make sure that the end result is achieved. Well done.
Kola, Thank you for your wonderful review. It is an absolute pleasure to work with you and Olabisi. Michelle - Your Move
5/5
GoogleI rarely leave reviews but with buying my first house it really felt like Your Move went above and beyond for me, especially Jodie and Garry. I was a real anxious fish out of water like anyone is for their first house and they both helped me with every step finding my forever home and getting me in contact with everyone I needed to prepare. Highly recommend and can't thank them enough!
5/5
GoogleLorna helped us buy our first home. Helped us with all the steps and explained it perfectly!
Thank you for the lovely review. It was a delight to help you get on the property ladder. Lorna and Your Move Falkirk Team
5/5
GoogleAmazing customer service, always calling to give me updates on a house I’ve ended up renting after struggling to find somewhere else to move for 2.5 years, Fiona was really keen to help me out and Gillian was also lovely too. Even got picture updates of the bathroom being done up for before I moved in. Thank you so much for helping me and my kids get our new home x
5/5
GoogleDanni was very kind and responsive when it came to securing our first rental property. Very understanding of our situation.
5/5
GoogleBrilliant Estate Agents with highly professional and skilled team! As a first time buyer, I had a lot of questions and Morven was there to help. She is very competent, confident and passionate about her work and this shone through all the phone calls we had. She kept me up to date about properties they had coming and I really felt that she truly had my best interests at heart. I would highly recommend them, you will not be disappointed! Thank you so so much once again Morven and to everyone at Your Move.
4/5
GoogleWe bought and sold our houses with Your Move Falkirk. Working alongside Jodi to sell our home was really easy. She talked us through the process step by step and was able to guide us in making the best decisions. Through her knowledge of the current housing market, she was able to get us the best price for our home. Morven and Matthew supported us in buying our new home. They acted as a go-between with us and the sellers and were able to answer any questions we had. All staff at Your Move Falkirk were available and approachable, they responded quickly to emails and calls. Our only negative experience, was through one of the recommended solicitors. They were very slow to act and delayed missives being signed, meaning things happened very late on moving day. However, the staff at Your Move Falkirk worked to help resolve the situation and move things along.
5/5
GoogleI sold my flat through Your Move and they were brilliant. I first spoke to Jodi who really went out her way for me answering any questions I had. Then I had massive help from Morven who made the whole process really easy. I end up buying my house through Your Move too which was an extra bonus. Liam in their mortgage department went above and beyond for me, I can not thank him enough. Nothing was any hassle! I spoke to a few different estate agents and I am so glad I stuck with my gut and went with your move they are honestly the best you can go with.
5/5
GoogleGreat to have my property managed and in the safe hands of the ladies in Falkirk. I would recommend to anyone looking to have their property managed.
Graeme, thank you for your lovely review it really means a lot to us. As always Graeme is was a pleasure to work with you to find you a tenant and we look forward to working with your in the future, We are always here to assist should you … More
5/5
GoogleExcellent experience with yourmove Falkirk both for letting as and sales. Rented a flat out through them for about 10 years then sold with them recently. Communication has always been excellent. Found a buyer at full asking price within a few weeks. Very smooth transaction. Would highly recommend their services to anyone.
Hi Kieran,Thank you for taking the time to provide your feedback - it is very much appreciated. Thank you for your business over the years and very best wishes for the future. Leseley and all the team here at Your Move Falkirk
5/5
GoogleGreat to work with and they make renting out a property soo easy. Would highly recommend.
Thank you Maria, it was a pleasure to work with you and find you a fantastic Tenant. Michelle & Danni, Your Move Falkirk
5/5
GoogleGreat experience. The staff are very friendly, helpful and supportive. They were able to process our move quickly and took the stress out of the purchase. To top it off, they provided a lovely gift parcel to go with the keys. Really great service! A special mention to Jodi, who was a real pleasure to deal with and always made us feel confident things were going well.
5/5
GoogleWe've used Your Move several times now for Tenant Find service and they always deliver a great service and reliable results. No complaints.
Thank you so much for your wonderful review, it really was a pleasure to work with you both. Always here to help should you need us. … More
5/5
GoogleAll the team were very professional, friendly, helpful, and kept us up to date at every stage. They made the process just so easy for us and organised everything such as the home report, viewings and we used their associated solicitors, who were just as efficient and helpful. We would highly recommend Your Move, first class service. Thanks so much Jodi, Morven and Matthew for all your help. Mark and JenniferPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleI was delighted with the service provided by the team in Your Move Falkirk for the recent sale of my property. Gordon, Morven, Matthew and Margaret were all great to deal with. Not only did they offer a good value for money service but they conducted all 27 viewings over four days with absolute professionalism. From advertising to sale was all concluded in terms of the Estate Agent’s part within a fortnight. I would highly recommend their services.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleThe team at the Falkirk branch were extremely helpful and friendly, especially Caitlin McFarlane who made our experience enjoyable and the whole process easy. They were genuinely happy for us when we got the house; a great team and would definitely recommend them!
5/5
GoogleForced to move house due to previous landlord selling her property. Fiona and Your Move made this happen very quick with a professional service made as easy and as clear as possible, finding us the right property for us. Would definitely recommend.
Hi Chris, I have passed on your kind words to the team - and Fiona in particular. Thank you for your positive feedback ....we always appreciate customers taking the time to do so . Enjoy your new home.Leseley and all the team at Your Move Falkirk
5/5
GoogleWhat an amazing, efficient and great service from the team at the Falkirk branch. Every step was made clear and simple. All costs were upfront and transparent. No question was ever a hassle. I’d like to thank the team particularly Gordon and Matthew for their fantastic customer service. They always went over and above my expectations. The service from beginning to end was seamless. I would highly recommend Your Move Estate Agents Falkirk. Many thanks, Charles
5/5
GoogleGordon & staff are very friendly, professional & hard working. My house did take some time to sell, unfortunately fell through 1st time round, your move did an excellent job of getting it sold again! Emma was who dealt with our house sale, she was lovely, down to earth, kept us at ease at all times, very hard working lady! Communication is the key, your move were certainly great at this! They cant do enough for you, nothing is a problem for them! Overall happy! Thanks!
5/5
GoogleThank you Laurie and the Team at Your Move ... you made our move as smooth as possible keeping in touch with us every step of the way. All the team are so friendly and professional. We love our new house.
Thank you very much for your review. Very much appreciated. Marion & Team Falkirk
5/5
GoogleLaurie has been brilliant. Best estate agent I've dealt with, and I've dealt with a few! This is now the 2nd place she's gotten for us and she went above and beyond to get us in within the week due to our work commitments. You deal with a real person with Laurie, she's lovely and a great personality as well.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleAs a first time buyer, there were many questions and uncertainties on my behalf, but Morven and Matthew were exceptionally informative and helpful throughout the whole process and kept me up to date with what was happening. Could not fault Your Move in any way. Everyone was very helpful, professional and made the process of buying my first flat surprisingly easy! Highly recommend!
5/5
GoogleWe had a very positive experience throughout our house buying journey. Morven was very informative and kept us right during the whole process. I personally felt Morven went above and beyond for us, this may just have been her normal work ethic but it kept us at ease. Thanks to the whole team for helping us get our beautiful house.PositiveResponsiveness, Professionalism
5/5
GoogleI would highly recommend Your Move Falkirk to sell your property! Fantastic service from start to finish and my flat was sold in a few days! Thanks again to all the team at Your Move Falkirk!!
Hi Scott, Thank you for taking the time to give us your feedback - it is very much appreciated and I will pass on you thanks to all the team. Equally, thank you for choosing to work with ourselves here in Falkirk and very best wishes for your new home. Thank you again, Leseley
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
YOUR MOVE's Falkirk office has 231 reviews across 1 platform: 231 on Google.
YOUR MOVE Falkirk is rated 4.8 out of 5 across all 231 reviews, and 4.8 out of 5 on Google from 231 reviews.
YOUR MOVE Falkirk, 4 Bank Street, Falkirk, FK1 1NB.
