Every review we hold for the Fakenham office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat company to deal with, thanks Ellie for your patience and hard work as it wasn’t the easiest of transactions!PositiveProfessionalism
Tim · 26 August 2022
Agent replied · 28 May 2023
Hi Tim, we are so glad you had a good time working with us and we wish you the best of luck in the future!
★★★★★ 5/5
GoogleWe have been very happy with the service and great communication we have received with our recent house sale and would highly recommend this Agency and their fee structure was very refreshing and value for money - thank you to the team at Norfolk Agents.
Bianca · 27 April 2024
Agent replied · 25 August 2024
Hi Bianca, thank you very much for the review - It is much appreciated! It was a pleasure working with you, and we wish you all the best. Kind regards, Lucy
★★★★★ 5/5
GoogleI cannot recommend the Norfolk Agents highly enough. They were always courteous and answered all of my questions as soon as they could. They were prompt in their enquiries to my purchasers and I cannot fault their service in any way.
James · 22 August 2025
★★★★★ 5/5
GoogleThe Norfolk Agents explained all of the options to us really clearly, took lovely photos and produced a high quality brochure. The post sale service from Daniel Bayfield was excellent, he was highly proactive throughout and was always quick to respond. Would recommend this firm without hesitation. Based on our experience highly professional and brilliant value for money.
Peter · 28 May 2021
★★★★★ 5/5
GoogleWe have sold and purchased with the Norfolk Agents and can without doubt highly recommend.
After a sale or purchase they work with you to get completion and go above and beyond can’t ask for anything more
Superb
William · 28 July 2024
Agent replied · 24 October 2024
Thanks so much! We love a returning customer and brilliant that you would highly recommend us.
Thanks for taking the time to leave this review!
★★★★★ 5/5
GoogleEveryone we dealt with at Norfolk Agents was friendly and professional which led to a relatively quick sale (twice!) even though we were often away. The process after that was managed superbly well by Lucy whose clear communication and exceptional support made a stressful time much easier. Many thanks!
Mandy · 18 December 2023
Agent replied · 1 January 2024
Hi Mandy, it was an absolute pleasure selling your property and we really appreciate the feedback! Many thanks, Lucy
★★★★★ 5/5
GoogleLucy at The Norfolk Agents was instrumental in making sure we completed a recent transaction on time. I would not hesitate to recommend her. She really went the extra mile.
Anamaria · 4 November 2024
Agent replied · 23 November 2024
Dear Anamaria,
Thank you for your lovely review. It was an absolute pleasure working with you.
Kind regards,
Lucy
★★★★★ 5/5
GoogleAbsolute pleasure to work with,
Daniel continuously went out of his way to ensure we were fully up to date with proceedings regarding the property.
Daniel was hugely knowledgeable regarding the property while viewing and was very supportive and willing to answer any questions we had.
Thanks again for all the help!
Couldn't recommend enough!
Tommy · 28 May 2021
★★★★★ 5/5
GoogleDaniel was looking after the house we were purchasing. He was great to deal with and always returned my calls and emails. He did lots of chasing and coordinating for us and we were extremely impressed. If we were selling this house we would definitely use the Norfolk Agents for the sale.PositiveResponsiveness, Professionalism
Karen · 26 August 2021
★★★★★ 5/5
GoogleAbsolutely fantastic. Shaye and Lucy have been amazing and I massively appreciate all of their help & excellent customer service. Highly recommend The Norfolk Agents.
Kirsty · 19 December 2024
Agent replied · 22 January 2025
Hi Kirsty,
Thank you for the review.
So pleased we got this over the line for you, it was a pleasure working with you.
Thanks again,
Shaye and Lucy
★★★★★ 5/5
GoogleThe Norfolk Agents have been brilliant all the way through the sale of my mother's bungalow. We were kept informed of what was happening and nothing was too much trouble. All the staff were very friendly and I would not hesitate to recommend this company. I would certainly use them again.
Tracy · 29 June 2023
Agent replied · 1 October 2023
Hi Tracy,
We are so glad you picked us to sell your mother's bungalow. Thank you for your feedback and all the best.
Kind regards,
The Norfolk Agents
★★★★★ 5/5
GoogleCan’t thank the team enough, they sold my property within hours of going live. Shaye/lucy have been amazing throughout. Would highly recommend to anyone who is thinking about selling their property. ⭐️⭐️⭐️⭐️⭐️⭐️
Rebecca · 4 August 2024
Agent replied · 24 October 2024
Hi Rebecca - we are really thrilled to have received this review from you. I am so glad that you thought we did a great job for you.
Thanks
Shaye and Lucy
★★★★★ 5/5
GoogleVery pleased with the service received during the sale of my house. Special mention must go to Lucy who kept me regularly up to date during the sale and then proactively got involved in every issue/problem during the conveyancing. All done very efficiently. Highly recommended.
Michael · 15 October 2023
Agent replied · 28 May 2023
Thank you for your kind review Mr Adams, we are pleased to hear that you were happy with our service and fixed fee option.
★★★★★ 5/5
GoogleA small office but everyone friendly, efficient and helpful. Our sale/purchase was complicated but they went out of their way to support us and made the experience much easier. I would recommend this agency.
Jane · 27 May 2024
Agent replied · 25 August 2024
Thank you for the review Jane, and we are pleased to hear you would recommend us! All the best, The Norfolk Agents
★★★★★ 5/5
GoogleReally can’t fault the Norfolk Agents! Shaye/Ross/Hayley/Lucy and all of the other members of the team were fantastic from start to finish. Definitely some of the best customer service I’ve experienced. Always happy to help and very friendly. Would highly recommend them!
Alesha · 2 December 2023
Agent replied · 1 January 2024
Hello Alesha,
Thank you for the review, it was an absolute pleasure working with you throughout the whole process.
Kind regards,
Shaye.
★★★★★ 5/5
GoogleI highly recommend The Norfolk Agents. The whole process has been so easy from start to finish, with Lucy keeping me informed every step of the way. A very professional service.
Patricia · 26 June 2024
Agent replied · 25 August 2024
Hi Trish, Thank you very much for the review. It has been a pleasure selling your property for you! All the best, Lucy.
★★★★★ 5/5
GoogleThe Norfolk Agents are fantastic. Always there to help and answer queries. I’ve had help from these guys with two sales and have always felt very confident that things are in safe hands! Special thanks to Dan for his help!
Thomas · 31 August 2022
★★★★★ 5/5
GoogleI recently bought a property through The Norfolk Agents. They couldn’t have been anymore professional and efficient at progressing the purchase through within my tight time frame. Shane, in particular, was very helpful, approachable and responded to my many emails! It was refreshing to deal with a smaller, personal company rather than a faceless corporate one. Throughly recommended!
Mrs · 28 May 2022
Agent replied · 28 May 2023
Thank you for your kind words, we hope you have settled into your new home!
★★★★★ 5/5
GoogleIt's been a breath of fresh air searching for a property with The Norfolk Agents. They are so proactive and the customer service is second to none.
Charlene · 22 August 2024
Agent replied · 24 October 2024
Hi Charlene, Thanks so much for your review and kind words. Best of luck with that search!!
★★★★★ 5/5
GoogleDaniel has been a wonderful support and huge help during my house purchase. His extensive knowledge and good advice has been invaluable in helping to make the whole process as seamless as possible and I cannot thank him enough.
Sarah · 1 August 2022
★★★★★ 5/5
GoogleGood personal service, easily accessible, quick to respond to queries and provide information, reasonable pricing options. I would have no hesitation in recommending The Norfolk Agents.
Sharon · 26 July 2024
Agent replied · 24 October 2024
Thanks for the 5 star review! We really appreciate it!
★★★★★ 5/5
GoogleHaving purchased a property through The Norfolk Agents and subsequently let the property through them. I can say, without hesitation "I'm very impressed" and that doesn't happen very often. All the staff who i dealt with were helpful, knowledgeable and efficient. I wouldn't hesitate to use them again.
Gary · 27 February 2023
Agent replied · 1 October 2023
Dear Gary,
Thank you very much for the feedback, we really appreciate your kind words! It was a pleasure doing business with you, all the best - The Norfolk Agents.
★★★★★ 5/5
GoogleShane and the team at Norfolk Agents, including Lucy and Laura, all provided very efficient, professional and diligent support to my wife and I, acting as our sellers' Estate Agent. They completely out-performed our own EA!
Shawn · 30 September 2022
★★★★★ 5/5
GoogleVery happy with the service. Lucy work extremely hard to get the sale completed for both myself and the buyer. Many Thanks
Paul · 24 September 2024
Agent replied · 24 October 2024
Thank you for the review Paul!
Kind regards,
Lucy
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.