Stags reviews

★★★★★ 5/5

Google

MOVE AFTER 38 YRS OCCUPANCY for retired couple..... Simon has facilitated the decision to sell & move after a nearly four decades in this Property with compassion, understanding, kindness, professionalism, thoughtfulness, guidance & support. A life changing move to allow independent living for their final years has been accomplished with Simons understanding of their needs, concerns & hopes for the future with a first class service provided by Stags & their Team. A quality service is worth every penny & Stags achieve this in every aspect of their professionalism & knowledge of the market, making the whole process achievable with regular updates & communication throughout. Melissa was always on hand be it telephone or email with a prompt & courteous immediate reply of the sale process & Simon went above & beyond to ensure both ourselves as sellers & our buyers were given all the attention needed to achieve the desired outcome. We wouldn't hesitate to recommend Simon & the Team in Exeter & can only thank them all for their hard work, dedication & commitment over the last few months (especially during a challenging lock down situation) to achieve a successful sale and move.PositiveQuality

Karen · 21 June 2021

★★★★★ 5/5

Google

I was a tenant, living in a Stag Letting managed-apartment. Excellent team to interact with.

Gianmario · 21 January 2026

★★★★★ 1/5

Google

Terrible at following up. Viewed a property on a Saturday and did not hear back from them on Monday. I had to phoned them to book a second viewing which was not a big deal. After the second viewing I said I would put an offer in the next day but again never got a call from them. I phoned again to make an offer. Again no big deal. However, I never heard anything from them ever since! Not even an update on whether my offer has been rejected! I found out the property was sold on Rightmove 2 days after I placed my offer. I do not usually leave any reviews but I found this unacceptable. I felt disrespected. I did not even put in a low ball offer. My offer matched the asking! No reason to treat your potential buyer like this. Will never have anything to do with Stags in the future. Edit: Hi Nick, what you have said is completely untrue. My phone does have a voice mail. Other estate agents have been able to leave a message for me. I had no miss calls from Stags. Before leaving this review I had already checked all my mail boxes including spam and voice mails. I had nothing at all.

Simpson · 25 May 2023

★★★★★ 5/5

Google

Just sold our cottage through the Exeter team. Many thanks to Nick for excellent advice and to all the team for their good communication, efficient, enthusiastic service and helpful attitude throughout.

Paul · 22 June 2023

★★★★★ 5/5

Google

Excellent support from Sarah

Diane · 12 April 2026

★★★★★ 5/5

Google

I cannot praise the Holiday Complex department highly enough. I have just successfully brought a property through them and would recommend Ed and the team to everyone. They are professional, efficient and you are made to feel valued as a client. Ed’s communication and knowledge was second to none and helped to make the sale go very smoothly. A big thank you!!

Carlo · 23 May 2024

★★★★★ 5/5

Google

We would like to show our appreciation to Tess, Jackie and the letting team for the professionalism shown to us and our new tenant, prior to and during establishing a Tenancy Contract for our property. It was clear that Stags take pride in doing the job well at each stage stage of the proceedings. We have every confidence in recommending Stags Lettings Exeter and certainly using the service again ourselves in the future.

Kathy · 28 September 2023

★★★★★ 2/5

Google

The photos that Stags uses when listing houses are very misleading, in my experience. Houses with damage (huge wall cracks, stained and threadbare carpet, etc.) are not visible in the photos but eminently apparent in person. They also tend to price their properties on the very high end of the spectrum. In a hot market, this works, but in a cool market it means they're pricing too high and properties don't actually sell. Staff at Stags are really good, friendly and knowledgeable, so that's one plus. I'm not sure I would list a property with them though, as the risk of turning off buyers with the misleading photos and very high prices would dissuade me.

Marsha · 12 December 2022

★★★★★ 5/5

Google

Tess and her team in the Rental Department at Stags have been nothing short of perfection. They gave me excellent advice throughout the process of finding a tenant. They were friendly and communicative at all times. Nothing was too much. They found me tenants who are ideal for the property. Thank you all!

Janet · 29 September 2023

★★★★★ 5/5

Google

A pleasure to work with. Communication and supportive, sympathetic and helpful. Nothing was ever too much trouble during the process. A special thanks to Mike Noon. Exceptional customer service, a delight to work with, very refreshing. Well done Stags Exeter, I would highly recommend you.

Alex · 24 June 2020

★★★★★ 5/5

Google

I highly recommend Stags Estate Agents Exeter. They let out our house very quickly. A truly professional and efficient team. A big thank you to Tess and Jackie!

Lise · 19 February 2023

★★★★★ 5/5

Google

Professional, friendly and excellent at what they do. Shout out to Francis, could not have done it without you!

Daniel · 26 October 2023

★★★★★ 5/5

Google

I had exemplary service from start to finish, on what was - for a number of reasons outside the control of Stags - a long and complex sale. Simon Cooper and Linda Whittaker were highly professional, competent and courteous, and kept me informed at every step of the process. I now live in the US, and as such, it was particularly important for me to know that everything was in safe hands. I was extremely happy with the service I received and have no hesitation in recommending Stags to anyone.

Nick · 25 June 2018

★★★★★ 5/5

Google

We have just sold a family home through Stags in Exeter have been delighted with their professionalism, kindness and support. They really do go the extra mile. When we first met Nick Smith we were impressed with his practical, thoughtful approach and that follows through with the whole of the team. From the viewings to communications with everyone involved they are pro-active and know their business. Thank you to all of the Stags team. We shall certainly recommend your services.

Nancy · 15 July 2022

★★★★★ 5/5

Google

Stags are friendly but very professional. We cannot thank them enough for such a fantastic and easy, for us, sale of our property. Georgina is a superstar, who keeps you updated every step of the way. We left it entirely in her hands and she came through for us. We can’t thank her enough for taking those stress levels away, she is a perfect agent. Thank you Steven and KarenPositiveProfessionalism

Steven · 25 August 2021

★★★★★ 5/5

Google

We recently bought a property through the Holiday Complexes Department in the Stags Exeter office and the service that we received was excellent from start to finish. Both Ed and Caroline who run this department are extremely knowledgeable and friendly and operate a very professional department. If you are looking to buy or sell a Holiday lettings complex I can 100% recommend using Stags. If we decide to sell up in the future, I will be straight back on the phone to them..

Andrew · 16 April 2022

★★★★★ 5/5

Google

Thank you to all the lettings team. I've used stags for many years, the communication is great and the service extremely organised, friendly and professional. We've had some great tenants that are well matched to our property. I will definitely be using them again. Highly recommended.

Marcia · 20 August 2024

★★★★★ 5/5

Google

Thank you to Tess and rental team for finding our tenants with efficiency and patience during the freezing cold weather in January 2022 …. Mr ans Mrs Symes 👍 …

Wendy · 12 March 2022

★★★★★ 5/5

Google

Great team in Exeter Lettings. Tess and Jacqui were really responsive and efficient. Thank you.

Isabel · 12 August 2023

★★★★★ 5/5

Google

Ed and the team at Stags holiday complex dep’t have been really helpful throughout our purchase. They have offered good advice throughout the process; have been quick to respond to questions; and most importantly, they have done a fantastic job of keeping solicitors on their toes, prodding, nagging and cajoling when necessary to keep things moving forward. We won’t be selling our holiday complex for a long time to come, but when we eventually do, Stags’ holiday complexes team will be the first place we call.PositiveResponsiveness, Quality, Professionalism

Adam · 21 June 2021

★★★★★ 5/5

Google

Many thanks to both James & Sarah who were extremely professional in handling a complicated sale which went on for over a year! I would not hesitate in recommending them.

Jon · 14 January 2026

★★★★★ 5/5

Google

We have worked with the Tess and the Lettings team at Stags for many years and have always found them to be professional, courteous and a pleasure to deal with. Would highly recommend. Marie Doran Devon Inventories

Marie · 24 September 2024

★★★★★ 5/5

Google

Communication with agents of Stags agency brought only pleasure. I felt supported at every stage of signing the lease and during my stay in the house. I highly recommend the Stags! Thank you for your honesty and support!

Liliya · 25 August 2024

★★★★★ 5/5

Google

Communication with agents of Stags agency brought only pleasure. I felt supported at every stage of signing the lease and during my stay in the house. I highly recommend the Stags! Thank you for your honesty and support!

Лілія · 17 August 2024