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Stags reviews

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

242 reviews across 1 platform

21 Southernhay West, Exeter EX1 1PR

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Stags's Exeter office at 21 Southernhay West is rated 4.7 out of 5 across 242 reviews on 1 platform, including 242 Google reviews rated 4.7. Checked 9 October 2026.

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4.7 / 5

242

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Exeter office, from every platform, shown as written. First names only.

5/5

Google

Amazing help from Charlie, who went absolutely above and beyond to help me with my new tenancy!

Mohammad Β· 22 May 2026

Agent replied Β· 22 August 2026

Thank you for the lovely 5star review Mohammad. We really appreciate you sharing your experience. … More

5/5

Google

Recently moved into a period property and Stags have been amazing from start to finish.Had a few snags in the beginning with the vetting but that was with another company.Was in danger of losing the property,really by personal choice but Stags took control, were really professional and helped us through to the end at a really stressful and upsetting time.Couldnt be more happier and thanks to the rental team we are now living in a beautiful home.Always be grateful and appreciative to a wonderful team🩷

Amanda Β· 19 June 2024

Agent replied Β· 24 August 2024

Amanda, thank you so much for the lovely review - it was a pleasure helping you and we hope you enjoy your new home. Kindest regards, The Stags Exeter Team

5/5

Google

I have recently purchased a holiday complex through Stags and the time and attention dedicated to the process by Ed and his team was exceptional. The process was fraught with challenges, however Ed refused to give up and went over and above to ensure no stone was left unturned and the sale got over the line. Highly professional. Proactive. Knowledgeable. I would highly, highly, highly recommend Stags for both buying and selling. I would like to add my personal thanks to Ed for managing the process so professionally as I truly believe no other Agent would have been capable of getting this sale over the line, his knowledge and experience are first class.

Sarah Β· 30 May 2024

Agent replied Β· 20 June 2024

Dear Sarah, Thank you for your kind review. It is always such a please to facilitate the completion to a sale when the process has been quite complicated. We hope you spend many happy and successful years there. Kind Regards, Stags Holiday Complexes

5/5

Google

I recently moved into a property managed by Stags, and the experience was nothing short of first class from start to finish. Tess, the agent who showed me the property, was incredibly knowledgeable, friendly, and engaging, making the viewing experience a pleasure. Jackie handled the administrative process of signing the contract with outstanding professionalism. Her communication was clear, prompt, and extremely helpful, exactly what one needs when moving house. I highly recommend Stags for anyone looking for a seamless and supportive real estate experience!

Ashley Β· 21 May 2024

Agent replied Β· 20 June 2024

Dear Ashley, Thank you so much for leaving us such a great review. We hope you enjoy your new home! Kind Regards, Stags Exeter Lettings Team.

5/5

Google

Myles, you are a legend, thanks for taking the extra time with me on our first viewing, and for all your help thus far in getting this over the line :)

Sam Β· 7 January 2026

Agent replied Β· 28 January 2026

Dear Sam, Thank you for the 5-star review and your kind words. It has been a pleasure assisting you, and I look forward to working closely with you over the coming weeks. … More

5/5

Google

Sarah and James worked hard to get our property sold in a tough market. Unfortunately our first buyers did not work out (this was entirely down to the behaviour of the potential buyers) but we got there in the end and completed successfully with new buyers. I would recommend their services.

Anita Β· 13 April 2026

5/5

Google

A great team and support from start to finish.

Mike Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you for the 5star review Mike. It's a pleasure supporting you. From The Stags Exeter Lettings Team

5/5

Google

We had a lovely experience with Stags. Responsive, personable, and professional. The properties listed were as described/pictured, and reasonably priced. There were no surprises throughout the process, and we plan to use them for all our future lettings needs!

Steph Β· 31 October 2023

Agent replied Β· 30 December 2023

Your comments are much appreciated and we are so glad that you found the process of letting a property straightforward. Please do get in touch when you are looking to rent in the future, we look forward to speaking to you again. Best wishes, The lettings team at Stags Exeter

5/5

Google

We had a lovely experience with Stags. Responsive, personable, and professional. The properties listed were as described/pictured, and reasonably priced. There were no surprises throughout the process, and we plan to use them for all our future lettings needs!

Stephanie Β· 26 October 2023

Agent replied Β· 25 November 2023

Your comments are much appreciated and we are so glad that you found the process of letting a property straightforward. Please do get in touch when you are looking to rent in the future, we look forward to speaking to you again. Best wishes, The lettings team at Stags Exeter

5/5

Google

Excellent, professional and friendly service - Tess was very helpful and responsive to my calls, messages and emails. Would not hesitate to use Stag's again

Carol Β· 25 July 2024

Agent replied Β· 24 August 2024

Thank you Carol, please do get in touch with us in the future if we can be of any further help. Kindest regards, the Stags Exeter team

5/5

Google

Myles at Stags arranged two viewings for me at short notice & was very helpful navigating the offer process. Communication has been prompt & professional throughout.

Tom Β· 14 January 2026

Agent replied Β· 28 January 2026

Dear Tom, Thank you for taking the time to leave such a wonderful review. It was a … More

5/5

Google

We have rented through stags and Jackie and team really were so supportive in navigating what can be a stressful process. They were informative, quick to respond and efficient in processing our application and all in a friendly and polite manner, thank you for your great customer service ladies!

Lisa Β· 13 September 2022

Agent replied

Dear Lisa, Thank you for your kind words, we are very pleased that we were able to assist you and your family. Best wishes, The Lettings team at Stags Exeter

4/5

Google

We have been searching for a house since February 2023, so that's a lot of viewings, the offer or three, disappointments, highs and lows. So I just wanted to say it has been refreshing to recently have a more positive house hunting experience thanks to the Stags team. On recent house viewings with them we felt under no pressure, were left to take our time, no hard sell, the agent in the background, appearing just when we had a query or observation. It has given us hope again and made the experience more bearable whether we buy with them or not. Thank you STAGS.

Caron Β· 23 May 2025

5/5

Google

Huge thanks to Tess & Jackie in Stag’s Lettings Exeter for finding me tenants for my property in Thorverton. Great communication, efficiency and friendliness. Would definitely recommend them.

Helen Β· 23 March 2024

Agent replied Β· 20 June 2024

Thank you for giving Stags the opportunity to find you a new tenant, it has been a pleasure working with you. Kind Regards, The Exeter Stags Team.

5/5

Google

Stags were exceptional from the start to the end of the experience of selling our house. We would like to mention Emily and Jacob who were always on the end of the phone when we needed them and provided excellent advice and guidance throughout the process. Nothing was ever too much trouble and their patience limitless. We would recommend Stags of Exeter to anybody and would most certainly use them again if and when we make another transaction.

Margaret Β· 21 January 2024

Agent replied Β· 21 March 2024

Thank you Margaret. It has been a pleasure working with you and thank you for your lovely review. We look forward to working with you in the future. Emily, Jacob and the team at Stags Exeter

5/5

Google

A huge thank you to Jackie who quickly found us a rental property after we were made homeless by a big fire. Jackie has a perfect blend of professionalism and friendliness and worked very hard on our behalf to secure a property to match our specific requirements which included 4 dogs and a hamster. From my experience I would thoroughly recommend Stags.

Paul Β· 25 June 2019

Agent replied Β· 24 June 2023

Dear Paul, thank you very much for your kind review. We were so pleased to have found you a suitable home and wish you all the very best for the future.

5/5

Google

Great team to work with. Very professional!

Alex Β· 22 May 2026

Agent replied Β· 22 August 2026

Thank you for the 5 star review Alex. It was a pleasure working with you. Wishing you all the best for the future. … More

5/5

Google

A second sale for me through Stags. Slightly difficult at times but Sarah pushed hard to get it over the line. Thank you!

Sarah Β· 14 January 2026

Agent replied Β· 28 January 2026

Dear Sarah, Thank you for your lovely feedback. We're so pleased to hear you had a positive experience. We’re always here if you need any further help or advice. … More

5/5

Google

Stags dealt with the sale of our property 12 months ago (sorry its taken me so long!) in what became a somewhat stressful and protracted transaction, but the Stags Exeter Team were superb. Good old fashioned courtesy and professionalism at its best. We dealt mainly with Georgie (faultless, she is so good at her job in a low-key modest way), but throughout the process I think we probably ended up speaking with just about every member of staff, each one wholly competent and proficient. Never was anything too much trouble. Thank you 🏑.

Dawn Β· 12 March 2022

5/5

Google

We recently sold our family home with Stags, Exeter, dealing mostly with Jacob. We have nothing but wonderful things to say about Jacob and the rest of the team and would not hesitate to recommend them as estate agents. The communication was superb and we felt that the service we received was very personal and that they genuinely cared about us. When it's such a stressful thing to do, touches like this mean the world. I will miss the regular phone calls from Jacob updating me on what is happening. We will all be eternally grateful for everything Jacob and the team did for us. Top quality service. Thank you all.

Chelleo Β· 12 March 2022

1/5

Google

Never try Stags in future Was agreed the so called NO Onward Chain property 10 Heritage Road Exeter but the sales and vendor kept delaying the transaction from Sept 2024 to Jan 2025. Finally, the story is the vendor is looking for another property and keep living until they buy a new house. It is definitely a chain! False selling techniques and cold shoulder to the buyer. I wasted time, money for surveying and solicitor and the transaction was cancelled. Stags didn’t take responsibility and pushed it to my solicitor. What’s a shame in UK for such misleading and irresponsible property sales.

Lawrence Β· 28 February 2025

5/5

Google

Stags Exeter are highly recommended as a professional, knowledgeable and friendly team of property experts who are a pleasure to deal with. We are so grateful to Residential Manager Nick Smith who has been invaluable in our search for our much longed for home in the West Country, which he succeed in finding for us. Team Stags Exeter have been extremely helpful at all stages during the subsequent purchase of our new home. We are so impressed with Nick and his team - great communication from Georgie in respect of our purchase, and a fantastic service from Melissa, Frank and Simon to name a few colleagues who have been a pleasure to deal with during our dealings with Stags. We would have no hesitation in highly recommending Stags in respect of the professional service they very cheerfully provide to clients, and most certainly live up to their saying ' The West Country is Stags Country'.PositiveProfessionalism

JH007 Β· 25 August 2021

5/5

Google

Jacob Lee & Emily Gibbons made whole process of buying our property an efficient and truly stress free experience - which is no mean feat. Finding the right property; handling our offer ; at our request providing names of other professional services ( RICS surveyor , Law firm ) and being kept informed promptly were exemplary. In summary, we received an excellent professional service.

R Β· 10 June 2023

5/5

Google

We recently sold our house and business through The Stags’ Holiday Complex department in Exeter. From the outset both Ed and Catherine were friendly, knowledgeable and positive, supporting us through the process at each stage. When the sale fell through Ed was confident and proactive, finding us a new buyer almost immediately, and negotiating a deal which worked well for both parties. We felt very well looked after and I thoroughly recommend the Holiday Complex Department with their general and specialist knowledge of the industry.PositiveResponsiveness, Quality, Professionalism

Diana Β· 21 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Stags

How many reviews does Stags have?

Stags's Exeter office has 242 reviews across 1 platform: 242 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Stags's rating?

Stags is rated 4.7 out of 5 across all 242 reviews, and 4.7 out of 5 on Google from 242 reviews, checked 9 October 2026.

Where is Stags's Exeter office?

Stags, 21 Southernhay West, Exeter EX1 1PR.

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