Every review we hold for the Exeter office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleIt has been a pleasure to deal with Sarah and Oliver who were always helpful and responsive. We were new renters and they provided us a wonderful route into rental and the property was as described and perfect for us.. a huge thanks to them for their support and we will be looking to rent with them again in the future.PositiveResponsiveness, Professionalism, Value
Sharon · 21 June 2021
Agent replied · 20 June 2024
Dear Sharon, thank you for your kind review and for looking after the property so well. It has been a pleasure working with you and we wish you all the best for the future.
★★★★★ 5/5
FacebookI rented from Robert Williams and found them to be very helpful and responded quickly to any issues or concerns. I only intended to stay for 6 months and ended up staying for 2 years. I loved the place so much it was hard to leave. Many thanks to all the team.
Mandy · 22 November 2022
Agent replied · 22 November 2025
That’s great to hear, thank you Mandy 😊
★★★★★ 5/5
FacebookI would highly recommend Robert Williams estate agents, being a smaller team we knew who we were dealing with at all times. We were able to reach both Emma and Steve evenings and weekends for updates as both myself and husband were unable to be available in office hours.
Their attention to detail was just fantastic! Anyone wanting a friendly, personal service should definitely get in touch with them!
Lucy · 17 October 2018
Agent replied · 22 November 2025
Thank you so much for your kind words, Lucy. So glad we've been able to help.
★★★★★ 5/5
GoogleSuperb agency! Madeline was incredibly helpful and responded promptly with queries and requests.
Ben · 21 June 2021
Agent replied · 20 June 2024
Hi Ben, thank you for taking the time to review us and for your kind words!
★★★★★ 5/5
GoogleMadeline and her team have been fantastic from start to moving in. Thankyou so muchPositiveResponsiveness, Quality, Professionalism
Mark · 21 June 2020
Agent replied · 20 June 2024
Thank you for the review Mark, it's very much appreciated.
★★★★★ 5/5
GoogleWe rented a property for 12 months through Madeline at Robert Williams. Our experience with her was very good from start to finish. Highly recommend.
Grenville · 24 July 2024
Agent replied · 25 October 2024
Thank you Grenville, we wish you all the best for the future.
★★★★★ 5/5
GoogleGreat Service! Speedy, and couldn't thank their team enough
Matt · 13 March 2025
Agent replied · 17 May 2025
Thanks Matt, it was a pleasure working with you.
★★★★★ 5/5
GoogleAs a multiple property owner this is now the second time using this estate agent. As before, they were very professional, on the ball with enquiries, chasing solicitors etc., but also very succinct with advice especially in this period of difficult market conditions.
Paul · 21 June 2023
Agent replied · 20 June 2024
Thank you Paul, much apprecaited.
★★★★★ 5/5
FacebookI have been dealing with the guys at Robert Williams for some years now. They have sold for myself, my parents, and have always recommended them to friends, who have been equally impressed by their professionalism. We have also used them for renting of properties for friends and family, and again cannot fault their efforts. Thank you so much for everything you have done over the years.
Justin · 2 November 2018
Agent replied · 22 November 2025
Thank Justin, really appreciate your kind words. Thanks for recommending us digitally and to your friends & family. Thank you again.
★★★★★ 5/5
GoogleCare about their customers.
Efficient, effective, responsive.
I have used RW. for sales and lettings for number of years and have always received sound, sensible advice.
Karen · 18 June 2024
Agent replied · 20 June 2024
Many thanks for taking the time to review us Karen, it is always a pleasure working with you.
★★★★★ 5/5
GoogleFabulous team would highly recommend
Clare · 16 April 2025
Agent replied · 16 April 2026
Many thanks Clare, all the best
★★★★★ 5/5
GoogleMadeline provided a fantastic service finding our new tenants. She is professional, thorough and we really trusted her judgement and choices when renting our house.
Catherine · 20 June 2024
Agent replied · 25 October 2024
Thank you for the review Catherine, we are delighted that you are pleased with our service.
★★★★★ 5/5
GoogleOllie and Madiline have been managing a couple rental properties of mine for 2 years now and I have found them to be very reliable with great communication both to me and the tenants and all round happy customer and if I was to sell my house I would certainly use them as the selling agent to,Thanks guys.
Matt · 21 June 2021
Agent replied · 20 June 2024
Thanks Matt, it has been a pleasure working with you over the past few years.
★★★★★ 5/5
GoogleJames @Robert Williams and his colleagues made the process of selling as simple as possible in these difficult times. They showed prospective purchasers around and helped us prepare for the sale with good advice.
Once a purchaser made a offer communications were maintained on a regular basis and James in particular, helped us over the finishing line.PositiveResponsiveness, Professionalism
Stephen · 21 June 2021
Agent replied · 20 June 2024
Thank you Steve for taking the time to leave us a review, it really is very much appreciated. I’m glad we got the right result in the end despite some issues in the chain. I hope you are enjoying your new home. James.
★★★★★ 5/5
GoogleMy mother received first class service from Robert Williams when she purchased her property recently. All the staff were extremely helpful, considerate and friendly and everyone really went above and beyond to make the process as fair and stress-free as possible for her. She was treated with kindness and respect and we are all very grateful so have no hesitation in recommending this company.
Alison · 22 June 2019
Agent replied · 20 June 2024
Dear Alison, thank you so much for jotting this review. It was a pleasure to look after your Mum and I hope that she's very happy there. Warmest regards, Steve
★★★★★ 1/5
GoogleUnfriendly and uncooperative
A · 16 April 2025
Agent replied · 16 April 2026
We are sorry to hear that you were not satisfied with our service. As the name on your profile is 'AB' we don't actually know who you are. However, if you would like to contact us to elaborate on your review, we would be keen to hear from you to find out how we can improve in the future.
★★★★★ 5/5
GoogleRobert Williams' service was fantastic. My property was promptly listed and sold at full asking price in good time. Their communication and support in maintaining momentum on exchange and completion was excellent, which included managing and international purchaser. Highly recommend, special mention for Suzanne Collins who was amazing throughout.
James · 21 June 2022
Agent replied · 20 June 2024
Thank you for taking the time to review us James. We wish you all the best for the future.
★★★★★ 5/5
GoogleThe service has been exemplary. I have no hesitation in recommending the Lettings Team who have gone the extra mile in providing help and assistance to make the letting experience as stress- free as possible
Nick · 24 September 2023
Agent replied · 20 June 2024
Thank you Nick, it has been a pleasure working with you.
★★★★★ 5/5
GoogleFriendly, patient, knowledgeable, very efficient, reliable! Any time we have contacted someone at Robert Williams we have been happy with the result.
Luciano · 16 June 2024
Agent replied · 20 June 2024
Thank you Luciano, it is always a pleasure working with you.
★★★★★ 4/5
GoogleViewing and application for move to a new letting was dealt with very quickly, also any communication with landlord reported back straight away. All friendly and helpful staff at the agency, and the 'welcome' pack a pleasant surprise!
Gill · 21 June 2023
Agent replied · 20 June 2024
Thank you Gill, it has been a pleasure working with you.
★★★★★ 5/5
GoogleWe purchased our house through the team at Robert Williams. It is our first home and they were very helpful and professional. Not pushy and didn't rush us at all, they gave us some very helpful advice from their experience and went above and beyond to to get us through the process. Would recommend!PositiveResponsiveness, Quality, Professionalism, Value
Alex · 26 October 2020
Agent replied · 20 June 2024
Hi Alex, many thanks for the review, it was a pleasure working with you.
★★★★★ 5/5
GoogleWhat a truly fantastic estate agent. From the initial phone call I was blown away at the outstanding customer service. They have kept me informed every step of the way with our move. I highly recommend them.
KT · 21 June 2023
Agent replied · 20 June 2024
Thank you for the lovely review KT, we really appreciate it and hope you are happy in your new home.
★★★★★ 5/5
GoogleThank goodness for Ben and the whole team for truly being helpful with our house purchase. Considering they didn't work for us (one part of the chain), they helped us a lot to get the property we wanted. Would definitely used this company in the future.
Eloise · 21 June 2022
Agent replied · 20 June 2024
Thank you Elle, it's great to hear the positive feedback.
★★★★★ 5/5
GoogleWe're first time buyers and Suzanne helped to make the whole process a lot easier for us. She was always extremely helpful, friendly and professional. She went above and beyond to make sure everything went as smoothly as possible for all involved.PositiveResponsiveness, Quality, Professionalism
G · 24 August 2022
Agent replied · 20 June 2024
Thank you for your kind words Gaia. We wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
